Super 8 by Wyndham Colorado Springs Airport

There is nothing to like about this Hotel. It's run down and Dirty.

I disliked every aspect of the Hotel. From check in. No one ever available at the Front desk. The room was a non smoking room however there were burn holes in the bedding and furniture. The carpet was filthy. The mattress was worse than imaginable.

Nothing.

Room was not ready. Was given another room and it hadn't even begun to get ready. It was already two hours and a half past time to check in. Requested a refund and it is still pending.

My family and I need to go to sleep travel 20 miles for a memorial service. We were tied.We loss 4 family members in 4 different days so we just needed a one night stay and to get back on the road to say farewell to the other members.

No air in the building, air conditioner not working in the rooms.The clerk did not say nothing he just took everyone money. The Carpet dirty in the room. #101. Chair in room broke. Not enough towels, bath clothes soap. Etc. We had to keep going to the front desk asking for items. The room should at least been prep for 4 people but however it was sat up for 1 person. Breadfast no food but toast, cereal O, waffles juice with stuff floating in the juice comming out of the machine. No fruit what so ever. The serving areas were dirty. IPaid to much for a dumppy room small TV unbelievable we will never stay there again. The desk clerk (night shift lady) stereo type a couple of my family members asking them do they have a room there. She seen them out side smoking and heard them talking do to she was hanging out the window listening in on their conversation.she open up the window to put her head out to look at them, they answered her and told her that they were smoking outside this is a nonsmoker building that is why they are outside They walked in on her with the phone up as if she was calling the police on them because they were outside of the hotel talking and smoking. Again they were smoking and they were in the right place outside . I just let that go I didn't take this any further because of the fact that the clerk were to involve in my family members smoking and conversation that's why she was hanging out of the windows and perhaps she was trying to get air because the building air conditioning was not working and they chose not to tell the customer just take the money. We checked out early around 8:30 am. The night clerk were there and a different day clerk. We told all three clerks the problem with the room and our stay. I was told Cecelia the management would be calling me about how my room was. Today is the 30 th no call from nobody. I will not recommend this place

Nothing

Nothing positive to say about stay. Whole experience was awful. At least the morning clerk gave us a refund for the second night that we had paid for.

Clerk could have accepted military ID as photo identification. Info provided prior to and after booking did not say that only drivers license could be used. Military ID is a REAL ID card. AC made rattling NOISE all night. No smoke alarm in room. Ratty towels and only given 2. Too bad this Super 8 ruined things for all Super 8s. Stayed in a really nice one in Salinas, Kansas.