Colorado Springs hotellit Northeast Colorado Springs

Plussat: Nice staff and facilities.

Miinukset: The parking lot. The slota were ridiculously small. Extremely dufficult to park and the a full lot.

Plussat: The friendly staff

Miinukset: Some issues with the shower temperature, it seemed to be only hot water and turning the handle did not help

Plussat: I had a special need and Jesse, the service engineer, went out of his way to not only help me, but went above and beyond what I asked for.

Miinukset: Bathroom lighting is insufficient for older people like me with limited vision.

Plussat: We were on vacation with 3 of our grandchildren (10, 10-1/2 & 12) and we were in a 2-bedroom suite which was perfect for us. Kids enjoyed he swimming pool and basketball court.

Miinukset: Nothin really.

Plussat: The Sat. Morning young lady was very pleasant, looked up my # immediately.

Miinukset: When checking in the clerk was talking to a co worker and seemed to not have time to answer my questions. & rushed me thru. I asked her to look up my rewards # but she said she would later. She was not welcoming at all...guess she was having a bad Friday evening.

Plussat: Breakfast choices and quality was very good. The room was very clean and comfortable. The staff was informative and helpful.

Plussat: Our reservation was messed up upon arrival and the front desk people were so nice and got everything arranged for us.

Plussat: Very nice room and amenities

Plussat: I didn't have breakfast due to my work schedule but I did have a snack at dinner time and I loved the cookies!

Miinukset: maybe more parking?

Plussat: The customer relations were excellent. Just loved the intake service. The young lady had such a vibrant personality.

Miinukset: The cleaning did not clean the tub or toilet. Other than that it was great.

Plussat: pretty view out the back. great breakfast. great location

Miinukset: Hot tub is not working in the winter. we were able to use a neighboring hotel's tub, but I would not have booked this hotel if I had known that.

Plussat: Staff was great, especially Derek and others at the desk.

Plussat: Always great to have a hot breakfast before a big active day!

Plussat: Breakfast, cocktail hour, basically all the amenities. And the rooms are quiet and private.

Miinukset: That I had to go home.

Plussat: Breakfast was great. Loved the areas to sit and relax outside of our room. Bed was like sleeping in a cloud.

Miinukset: Rooms could stand to be updated and rooms could stand to be a little more thoroughly cleaned. Vanity in bathroom pretty banged up. Air conditioner vents need a good vacuuming. But over all we were pretty happy with our accommodations for traveling with 3 teens.

Plussat: 10 star to the Staff!!!

Miinukset: Being able to stay only one night. Wish we could have stayed longer. Thank You!!!

Plussat: Sunny side up eggs and bacon were perfect!

Miinukset: Waited half an hour for someone to bring more fruit. Didn't happen. Milk needed refilling. Only one person filling all areas.

Plussat: Loved the breakfast, by far the best hotel breakfast i have ever had. Happy hour was awesome too! Love that the hotel would text me to see if we wanted housekeeping service!

Miinukset: Way too much chlorine in the pool and hot tub. I couldnt enjoy the hot tub because my eyes were burning the whole time.

Plussat: Great breakfast All staff were very helpful and pleasant all the time.

Miinukset: The happy hour drinks were great but the chips and dip for happy hour were disappointing compared to my stays at other hotels.

Plussat: The rooms were quiet. there was a lot of families having fun within the hallways and community areas. the staff was above par, the place was immaculate. the room was beautiful and spacious. Loved staying here.

Miinukset: leaving.

Miinukset: The breakfast could have been a bit better

Plussat: great staff, very attentive. The happy hour and breakfast that are included were very nice!

Plussat: Everything was awesome.

Plussat: I booked through the book.com 2 Queen in each 2 rooms but front desk tolde me they sold out and they got only king size each room I have family of 4 total 8 people I got only 2 kings I was not happy

Plussat: Pool Reception area

Plussat: Basic cable and being with my wife.

Miinukset: King room with couch and mountain view comes with no microwave or actual dresser to put clothes in. The bathroom has no vanity and the price you have to pay really doesn't show.

Plussat: The bed was very nice.

Miinukset: Bugs in the bathroom. Bathroom door sticks so much so that we had to step into the shower to get enough umpf to push it closed. Really great to have no fan in the bathroom and the clean bath towels on a shelf inside the shower enclosure. No towel bars to hang a wet towel. Leak under the wet bar sink. Piles of garbage at every entrance where there was a trash can. We stayed 3 nights and the trash was not emptied the entire time and was piled so high that it was spilling out onto the surrounding pavement. The exterior of the building looked like a motel 6 in a slum somewhere. Big holes in the side of the building where the birds are digging something out. Very, very disappointed. Will never stay at a Hyatt again.

Plussat: The overall service and facility

Plussat: Friendly staff, easy parking & access, quiet

Miinukset: Shower water pressure was too low

Plussat: Spacious room

Miinukset: Hallway restrooms were clogged

Plussat: Easy access to interstate

Miinukset: Hotel common areas not very clean. Mountain View room was very poor, saw more of the parking lot.

Plussat: Very spacious room. Great location

Miinukset: Room wasn't ready when we arrived at 7:30 P.M. Staff was helpful and accommodating.

Plussat: The staff was very nice and the rooms and the view.

Miinukset: The only complaint we had was about the air conditioning. It says it was 66 degrees in the room, but there is no way. We all three would wake up and talk about how hot and sweaty we were. You would have to sleep on top of the covers just to be cool. We actually thought about leaving 1 day early, but they told us our money would not be refunded. Other than that.. It was very nice.

Plussat: Clean. Conveniently located.

Plussat: Staff very friendly and place was clean.

Miinukset: Crowded breakfast.

Plussat: NICE SIZED ROOM

Miinukset: HOTEL SEEMS A BIT RUN DOWN

Miinukset: Poor torn desk chair. 30 year old wireless phone. Bulky old TV remote that did not work. Poorly marked entrance and driveway to hotel. No cleaning when staying two days. Dingy carpet. Noisy bathroom fan.

Plussat: Very nice modern hotel that is quiet and a big value for your dollar. I liked being able to get an evening cocktail at the bar before before hitting the bed.

Miinukset: Coffee could have been better...small thing I know.

Plussat: Pillows were very comfortable,asWas the king bed. The sofa bed was not comfortable and squeaked every time you moved

Miinukset: The bathroom had a constant drip from the ceiling that kept us awake, the floor crevices were dirty, the carpeting in the living area had multiple stains. The hotel information print out in the room did not match the times for the pool opening or the breakfast

Plussat: The man who checked me out out was very kind and understanding of the problems I faced and resolved the issues for me. I felt very taken care of. The bed was comfortable, the room was clean, and I enjoyed the 1br suite option.

Miinukset: The location was awkward and random, and the building felt like it was trying to be clean and modern but somehow missed the bill with older curtains and just a kind of 'meh' feeling in the hallways. Upstairs neighbors were stomping and jumping loudly late night and early morning, there was a leak in the bathroom ceiling that evidently is 'par for the course' on the 1st floor, and my shower head was pulled off from the wall when I got there. I was also disappointed that it was technically named a king-1br, but the bed was a double, not even a queen. I came for a 'getaway' experience and paid good money to be there, but felt like there were more problems than I was hoping to face.

Plussat: It was wonderful! Loved everything

Miinukset: Everything was perfect

Plussat: Room was nice, smaller than expected. Liked that it had a kitchen with full fridge and stocked with kitchen tools, dishes and pans.

Miinukset: Staff was rude. Couldnt get clean linen pillows or blankets for pull out sofa at all.Took 3 attempts just to get clean towels.Desk clerk wanted us to wait for him to finish his 2nd smoke break in 45m in order to check out so just left the key after that.

Plussat: Property was just ok

Miinukset: I expected a little more for the price. My “double” room turned out to be 1 small bed and a pull out couch, the pool was small and crowded and the breakfast was mediocre.

Plussat: Was a great stay

Plussat: Location

Miinukset: Room was never cleaned after multiple requests. Therefore no toilet paper in bathroom in the morning. Roach in bathroom on arrival. We were given the room right across from the housekeeping room and the door banged all day and into the evening. Way expensive for all the dissatisfaction. Poorly run hotel.

Miinukset: bathroom was not clean; noise from nearby trains all night long

Plussat: Breakfast

Miinukset: No lights in the pool past dark.

Plussat: Breakfast was good -

Miinukset: Near a train track, Hallways too too dim - air conditioner loud - tub needed cleaning - pillows are not good - housekeeping wanted to come at 4:30..

Plussat: Pretty good breakfast!

Miinukset: The swimming pool its too cold to swim needs maintenance as well the water is dirty

Plussat: Easy check in. Beds were super comfortable. Good variety for breakfast.

Miinukset: The bathroom area is odd. The toilet and tub are in one room, but it is very small for changing. Need more parking spaces. Also the side entrance coming from the parking lot has a step at the door that is not marked. I tripped on that. Need a light outside at that door also.

Miinukset: Great!

Plussat: The place was nice along with the room. It was quiet even though they seemed pretty full.

Miinukset: The price was a little high

Plussat: The staff was friendly. The view from our room was beautiful!

Miinukset: The bathroom was small. The pool looked bigger in the pictures than is really is.

Plussat: Great variety of delicious foods-fluffy eggs, biscuits and gravy, waffles, pancakes- all very good.

Miinukset: Rooms were a bit worn.

Plussat: The breakfast included was great. We ate there all three days. The location is wonderful. Only about 15 minutes from Garden of the Gods and 30 minutes away from Pikes Peak. There are a ton of restaurants/shopping around the area.

Miinukset: Our toilet overflowed twice. We had to have someone come and clean it up, which took about an hour each time. Our sheets had stains on them, and the bed was super uncomfortable. Probably the hardest bed I have ever slept on! We had to have them change our card on file, and was billed twice. (Even thought two people 'confirmed that it would not be) Eventually we got refunded when we arrived home and called.

Plussat: Free breakfast, clean rooms and good customer service

Plussat: I liked the breakfast and the location the best.

Miinukset: The gym.

Plussat: Breakfast was great as was everything about the hotel. The staff was very helpful and friendly.

Miinukset: The parking spaces were not wide enough, but I can understand due to property constraints it is what it is. It was not an issue. We have stayed here before, and will do so again.

Plussat: We were very happy with the variety of foods at the daily breakfast. We loved the pretty walking path right behind the hotel. We liked its proximity to several area attractions and the highway. We liked being able to walk next door to play mini-golf. And the staff were all very knowledgeable and friendly.

Miinukset: The pool was very small, almost like a big bathtub and our room had a musty smell when we first came in. But otherwise, no complaints.

Plussat: Breakfast was great!

Miinukset: Gym was underwhelming.

Plussat: Breakfast.

Miinukset: Tired property from the 80’s. Rooms haven’t been up graded for decades. Room key machine was old and keys didn’t work- technician finally cleaned the machine and I got into my room after three tries. Tired rooms, furniture and weeds growing up in the parking lot. Substandard for Hamptons..

Plussat: The pool was awesome, much better than any other hotel pool we have visited. breakfast was great. The view was great.

Miinukset: The beds were tiny. Did not sleep well at all.

Plussat: Room was clean and comfortable

Miinukset: We got down to breakfast with about 45 minutes before it’s over and everything was gone! When we asked for more things like oatmeal or eggs we were told they don’t bring more out when it’s almost time to clean up! Then as we sat eating our cereal the staff came out with their food, eggs waffles oatmeal we were very disappointed with this part of our stay

Plussat: Nice that it was right off of the highway. Room was decent. The breakfast was nice but in a very tight area that was hard to navigate with a lot of people.

Miinukset: It wasn't dirty but wasn't the cleanest either. Saw a toenail on the carpet and stains on the chair. Overall I felt like it was fine but too expensive for what we got

Plussat: Breakfast was good. Great coffee. Pool refreshing, but no hot tub. Maids were very friendly and helpful!

Plussat: We love the location, and the staff that cleans our room. We also like Ms. Morgan the front desk lady. She was super nice. We love the to go pack food that they packed when you have no time to sit down to eat breakfast. Also, there complimentary coffee, tea,and water was so appreciated:). It was helpful for our long trip :). Thank you Hampton Inn!

Miinukset: N/A

Plussat: The king size bed, and the handicap shower

Miinukset: There was NO safety mat in the shower, the breakfast area was very small, had to wait and rotate in to get something to eat

Plussat: Nice indoor pool - water not cold at all.

Miinukset: I like to take really hot showers, and the water was not real hot. Wasn't cold or anything, but I had all hot water and it was still not as hot as I like.

Plussat: Beds were nice. Hotel was nice

Miinukset: The food could have been better. Wish a mini fridge was in the room. Wish pool was open longer

Plussat: Location

Miinukset: I told him that I had already paid but he insisted that I needed to pay still.I gave him my card and then checked my email and bank info while I waited. I showed him my paid in full email. Almost 700$ was held for almost a week.

Plussat: Location and clean

Miinukset: The room didn't have a microwave or refrigerator....thought those were pretty standard every room

Plussat: It was very good.