Intown Suites Columbus

Staff was very pleasurable and courteous. The was clean.

No room amenities, no iron, no hair dryer, no kitchen supplies not even one plastic cup. The microwave was completely rusted inside. Limited to only 2 thin towels. The shower had a drip that kept me awake all night due it hitting the water faucet. The toilet made sounds like someone was flushing from another room. No breakfast. The bed was hard. And I could hear the noise from the rooms next door. I think the person watched tv loud all night. I also got the feeling the hotel is also being used as a live in shelter.

The staff was nice

The room had no amenities, no iron, no hair dryer. The room had a kitchenette but no kitchen supplies not even one plastic cup. The microwave was rusting on the inside. Not enough towels. The shower head was dripping all night hitting the faucet. You could hear the toilet running all night like if it was being flushed from another room. The bed was hard. The rooms next door had the tv on all night at a high volume. I also got the feeling like the hotel is being used a shelter.

It was close to a lot of restaurants.

The office opened at 11am. The on site property personnel did not answer the after hours phone. The housekeepers only came once in 5 days not leaving any toilet paper or towels. There was a leak in both the bathtub and the sink. There were no dishes provided for the kitchenette but I was advised I could go buy some. I booked an extended stay with kitchenette so I could cook. I’ve stayed in many extended stays with kitchens and the basic kitchen ware is provided upon request. I would not have stayed in this hotel alone. Although it was non-smoking, the hallways smelled like cigarette smoke.

Spacious room and friendly staff

The hallway and elevator smelled bad. The bathroom had mold/mildew around the bathtub and floor. Small thin towels. Hard mattress.