Columbus hotellia

Plussat: There for family weekend, staff and family exceeded my expectations.

Miinukset: Not sure...

Plussat: Great customer service

Miinukset: The room wasn’t that clean.

Plussat: Everything was amazing! The staff was so friendly and helpful!

Miinukset: Nothing

Plussat: Very clean and well organized

Plussat: The bed was very comfortable. Breakfast was very good

Plussat: The staff was amazing and very helpful.

Miinukset: Found a cockroach in the room.

Plussat: Close to base and very nice

Plussat: This is the third time I have stayed with Hampton Inn Columbus. I am always very happy with my stay. Facility is clean, modern, breakfast is great. Staff go above and beyond to assist with any request. I stayed one night at a different hotel. I couldn't wait to get back to the Hampton.

Miinukset: NA

Plussat: I did not receive the King Suite which I reserved and paid the price. Hotel policy permitted me to be bumped to a lesser room with no price compensation. The room was near the elevator and had a poor view as well as less amenities.

Miinukset: See above.

Plussat: It was very clean, the personal very friendly and make you feel welcome plus the hotel is near everything you need.

Miinukset: There were ants on the parking lot and got inside my car.

Miinukset: Pool was closed my entire stay.

Plussat: The staff was excellent! They were very friendly and helpful with anything we needed! The beds were also comfy.

Miinukset: The shower/bathroom could have been nicer. There was mold around the shower and pieces broken.

Plussat: This hotel was very nice! Every member of their staff doing any work there was so friendly and helpful. It was very clean, and that’s most important. The rooms are spacious. The breakfast was wonderful. I cannot say enough good things about them.

Miinukset: Our refrigerator didn’t work well. I

Plussat: Beds very comfortable. Good location for restaurants and shopping.

Miinukset: The pool was closed for our entire stay. The staff did not indicate a time frame to open. The breakfast was decent but not enough food for the amount of guests. The breakfast staff person seemed a little overwhelmed and frustrated.

Plussat: Comfortable bed Location More important---OUTSTANDING CUSTOMER SERVICE FROM SHAWN. He made EXTRA efforts in locating a computer cord I left behind .

Miinukset: Did not honor my request to be placed away from guests/noise, such as upper floors or end of hall. Put in middle of first floor! Breakfast subpar and inconsistent--one day terrible (plastic tasting eggs) next day fair

Plussat: I loved the fact they had a nice warm breakfast and great selection. The room was clean and comfy.

Miinukset: Loved the area. Everything was very clean

Plussat: Everything, hearty breakfast very clean super sweet staff. We'll definitely be back when going through!

Miinukset: Uhm nothing if that's possible.

Plussat: The front desk,lady she was real helpful and nice

Miinukset: Nothing everything was good

Plussat: Loved the staff. There was a woman there that was so very helpful and so very nice!

Miinukset: Did not get military discount.

Plussat: We loved the location , it very clean and staff was so friendly. We will certainly use again when we visit our family in Columbus .

Miinukset: Breakfast could have been just a little bit better .

Plussat: Clean. Good location.

Miinukset: Wi-Fi was out for maintenance. No notification until check-in. Due to business needs, this is a deal breaker.

Plussat: Those cookies and cinnamon rolls were delicious! Compliments to the chef.

Miinukset: The bathroom tub was a bit rusty.

Plussat: Very friendly front desk staff and very friendly, helpful morning staff at breakfast.

Miinukset: The water handle on the shower was loose and came off. The bathroom was not as clean as expected when we checked in, but they re-cleaned it. There was still hair in the shower bathtub drain when we arrived.

Miinukset: I was truly upset that there were photos of a hot tub when I booked, but when we got to the hotel and walked around trying to find it, they staff told us that it was closed more than a year ago. We were there celebrating our five year anniversary, and I truly chose this hotel based on you having both a pool and hot tub, so that was a true disappointment.

Plussat: Everything

Miinukset: Liked everything

Plussat: Very clean, very friendly, great location

Miinukset: Not at all

Plussat: Cleanliness peace n quiet

Plussat: Great location and friendly staff.

Miinukset: The cleanliness of the room. The bathroom did not meet my standards. The tub area was very dirty and needed cleaning. The breakfast needs improving. Need more items on breakfast bar.

Plussat: Location and amenities.

Miinukset: Nothing.

Plussat: Room was very clean and spacious. Cleaning staff is to be commended for their attention to detail and their very friendly demeanor. Several chain restaurants and fast food places within walking distance. Nothing stellar, but convenient. We probably would try The Office if we were to go back -- it looked a lot more interesting than where we ended up for dinner.

Miinukset: Wish breakfast was left out later. We were going to eat after we checked out at 11:00 but it had all been taken down.

Plussat: Vary friendly staff big room

Miinukset: Cable kept going out and the bed made a lot of noise hard to sleep

Plussat: Absolutely loved the room! It was clean and spacious. We had the jacuzzi room and was very impressed with the way the jacuzzi was setup in its own room with the TV and everything. This was perfect for the two of us. And next time we're in Columbus this is the only accommodations we will stay at.

Miinukset: There really wasn't anything we didn't like.

Plussat: Good location

Miinukset: Way to loud, doors slam and walls not insulated well.

Plussat: The room had a ton of space. The beds were comfy and it had one of the better fitness centers for a hotel. Breakfast and WiFi were included which was a huge plus with 3 teens. There were a lot of food options within walking distance for lunch and dinner too.

Plussat: The room was so spacious!!

Miinukset: They didn't have any rooms available early. My sheets had hair on them so that means they didn't change the sheets. And it was kids on the top flooring running and jumping and it sound like they were coming thru the ceiling. This is the first & worst experience I've had at Home 2 Suites. I've stayed at many locations but this location is by far the worst

Plussat: The staff was professional and friendly. Me and my spouse felt very welcome. The room was spacious and comfortable and it exceeded our expectations. I would recommend Home2 Suites to anyone. Great location and we didn't want to leave.

Miinukset: N/A

Plussat: The bed was comfortable & loved the size of the room

Miinukset: The breakfast could hv had more choices

Plussat: The staff was very accommodating and friendly.

Miinukset: The carpets were shampooed on the day we arrived. There was a fan blower that ran all night and it was noisy.

Plussat: I love the bathroom and size of the room.

Miinukset: When entering the covers and sheets had black dog hair everywhere.

Miinukset: I have stayed here 3 times the first I was pleased and loved our 1 bedroom. The second time I accidentally booked a studio instead. I was disappointed but accepted it because it was my fault. The price was more and it wasn’t as nice of a room. This was the third time. I made sure I booked a King 1br suite. When I arrived I was told the whole hotel was booked, they didn’t have any more 1br suites and that it wasn’t their fault. I was obviously upset. The person working wish I could remember her name told me I was only upset because she wasn’t saying what I wanted to hear. She was very rude and staring at me as if she was going to fight me for voicing my opinion. Nothing was done and I paid full price! They took no responsibility for their mistake! We will never stay here again!

Plussat: Large room, friendly staff, pretty decent breakfast for kids (cereal, waffles, oatmeal)

Miinukset: The kids feet were black from walking barefooted in our room. It appeared to have not been deep cleaned in a while. Would love more fresh fruit at breakfast!

Plussat: Front desk staff were mostly helpful.

Miinukset: I wish I could give a 0 rating. We had to change rooms due to a thundering herd of children preventing us from getting any sleep. The room they changed us to had a schedule 4 controlled drug sitting on the shelf with no indication of who it was prescribed to. The refrigerator was unplugged causing a bad stench in the room. Lastly the shower head didn't work correctly. One can only wonder at what happens in that room so that housekeeping allowed those obvious dangers to health and safety to exist, let alone rent it out. I wouldn't recommend this establishment to people I don't like, let alone friends or family.

Plussat: Very updated. Staff was very friendly. Great variety for breakfast.

Plussat: Everything was great clean room grills outside pool

Miinukset: No breakfast

Plussat: Bed comfortable

Plussat: The location. Friendly staff. Cleanliness

Plussat: Beautiful hotel wonderful staff from the front desk to the house keeping exceptional

Plussat: Great location close to everything. Very clean. Very spacious. Great value for what you get.

Miinukset: There’s nothing I didn’t like. Everything was great.

Miinukset: I could not Hardly go to sleep because the room up from me keep making noise and then woke me up early in the morning.

Plussat: Room with the kitchen and location

Miinukset: Nothing to list

Plussat: Staff was excellent, and the room was very cozy.

Miinukset: The internet was slow, the tv wasn't easy to plug an hdmi into for an xbox or netflix or anything like that, and the refrigerators periodically get quite loud.

Plussat: Comfortable, affordable. Fully stocked kitchen

Miinukset: Bathroom need a little paint but nothing major

Plussat: I loved how clean and big the room was. It was not loud and the staff was very friendly. I thought that I would get a decent room for my money, but I got a lot more. The kitchen really surprised me because it came with a fridge, stove, dishwasher, cups, and dishes. I will definitely stay here again!

Plussat: This location was perfect. Every restaurant, store, and family activity was within minutes from the hotel. The staff was amazing. I would recommend this hotel to anyone.

Plussat: Near the base since we came to see our son in family day. The phone in our room was not working so when I called the front desk with my cell phone wondering about a wake up call (We do not hear our cell phone alarms) they said they would come personally to our door for the wake up call and they did. The staff were amazing.

Miinukset: One day they forgot to leave clean towels and more soap. No biggie they were very accommodating.

Plussat: good breakfast, location for fort benning

Miinukset: Maid service. I was there for 4 days and the maid was there once. Had to get fresh towels, toilet paper, shampoo and conditioner at front desk

Plussat: Updated, and very clean

Miinukset: No complaints

Plussat: The picnic area and place to grill. Also we lived the pool. It made for a great family day with our son whom graduated Basic Training at Fort Benning!

Plussat: The staff was excellent! Knowledgeable, friendly & helpful. We had a problem with our online booking which was remedied with out any questions. The (HOT) breakfast bar was really nice! Hotel location was good but wish there were a few more of the nicer (chain) restaurants close by. The grounds & decor were attractive & quiet inside & out. We will definitely book again!

Miinukset: The bed was comfortable but the pillows were terrible. I will bring my own next time. The floor in the main area made my socks dirty. Should be mopped a little more often.

Plussat: Location and proximity to Fort Benning.

Miinukset: Restroom was very dirty, and the room was noisy. Room had thin walls and it was situated by the elevator. Informed staff and requested to move rooms, but they said they were booked. Seems like the staff doesn’t really care.

Plussat: The location was very close to Fort Benning. However, the area was a bit run down.

Miinukset: Not the hotel's fault... but there was a badly damaged building right in front of the hotel and Victory Dr. near the hotel was very run down. It made the hotel's location a bit unsettling. But the hotel itself was neatly kept!

Plussat: Love this place. Staff are awesome. Very clean room and bed is so comfortable

Miinukset: No negatives for me.

Plussat: The only thing that I like about this hotel was the location.

Miinukset: Our room was dirty. Hair was everywhere.I had to call someone in to clean the toilet. There appears to have been old feces on the toilet. Once it was cleaned, the spots were no longer there. Also, I reserved the room for 3 people, but I only had 2 towels

Plussat: Close location to the Fort Benning Base.

Miinukset: Local area was a bit run down.

Plussat: The breakfast was really good. It was close to the army base. Nice rooms. Friendly staff.

Miinukset: The pool had no lights in or around it. The rooms had a weird smell after being cleaned.

Plussat: The location was wonderful for attending the ceremony at Fort Benning.

Miinukset: There was an odor in the hallway on third floor. The front desk employees sometimes were playing on their phones not seeing I was standing there waiting for their attention. They were nice though.

Plussat: Staff was friendly and the room was clean and comfortable

Miinukset: Uneasy with the process for reporting damages noticed upon initial room inspection. Rooms should be inspected a little better prior to visitors arriving.

Plussat: Clean and friendly!

Miinukset: Lots of noise around rooms.

Plussat: Very professional and courteous staff

Plussat: Very clean! Everyone was very helpful & a special thank you to Maria!

Plussat: Perfect for a romantic get away from the kids

Plussat: Location

Miinukset: Marriott disappointed me. They have involved the old marketing strategy of “ bait and switch.” My room was not what I had reserved at all. Way too small. Nothing like the pictures online. And when I called the day of to let them know I was coming in late, they told me they were booked solid and moved me to the Fairfield next door. Absolutely unacceptable!!!! The studio wasn’t clean to my expectations, the bed was sagging, plastic quarter round guard was coming off wall.

Plussat: The staff was awesome, everyone was VERY nice. Room was clean, bed was comfortable! Quite. Nice place.

Miinukset: everything was great

Plussat: Clean

Miinukset: Parking.need more

Plussat: The front desk manager was exceptional! Her commitment to customer service was outstanding. The staff were all very friendly and kind. Breakfast was great. Would definitely stay there again.

Miinukset: The hotel could use a few updates cosmetically. New carpet, etc. Although for the value it was okay.

Miinukset: My veiw was looking into someone else backyard.

Plussat: The room was clean and comfortable! The bed was very comfortable; I slept so good. I have no complaints. The microwave and fridge were a great amenity to the room. The breakfast was great and the afternoon snacks were a plus! Staff was helpful and friendly. Hampton has what I look for in a hotel, and I highly recommend it to anyone.

Miinukset: I have no complaints!

Plussat: Location, cleanliness, and prompt service.

Miinukset: N/A

Plussat: It was comfortable and loved the location.

Plussat: The bed was comfortable, the breakfast was great!

Miinukset: The tub didn't drain well

Plussat: Breakfast and Customer Service.

Miinukset: Room very outdated. Moldy smell.

Plussat: The breakfast was a lot more than we expected.

Miinukset: I didn't like the fact that booking.com said I didn't need a credit card to reserve a room, only to have the motel call me and say I did; while I was driving. It would have been way more convenient to have entered that info when I reserved the room.

Plussat: Cleanliness of the facility, the location, and the ac unit in the room was very good.

Miinukset: Temperature in the elevator is warm, parking was not clean, and the bed mattress was not comfortable.

Plussat: Yes, everything was very good.

Plussat: The staff were friendly and helpful. The breakfast had many options and was a nice addition.

Miinukset: The rooms were a bit outdated, and the bathroom could've been cleaned a little more thoroughly

Plussat: Yes , sausage could have cooked a little longer. And the waffle mix was to watery.

Plussat: I liked that the room smelled clean.

Miinukset: The beds where way to small the whole room was outdated for the price and the ac unit was opened Filled with dust very gross

Miinukset: The bathroom door wouldn’t completely close. The breakfast tasted like some kind of chemical that was sprayed. The peep hole was obstructed. Key cards kept going out. The room wasn’t ready at check in.

Plussat: Everything was great!

Plussat: The staff were very friendly. The lobby was clean and smelled amazing.

Miinukset: Breakfast seemed a little crowded. Seating was a bit awkward for the amount of people.

Plussat: Very clean and centrally located

Plussat: In the middle of restaurants and shopping locations.

Miinukset: I liked everything!

Plussat: I liked the way the room was set up. Had a separate seating area from the beds and the pool was perfect for children!

Miinukset: They didn’t have any pool towels in stock and needed more waffle irons and breakfast food out.

Plussat: Excellent customer service...they really care and want to make your stay enjoyable. Good breakfast with eggs, sausage, waffles, fresh fruit, oatmeal, spinach, salsa, cheese, etc. Beds were comfortable and lots of hot water for a strong shower. Located near plenty of restaurants and shopping.

Miinukset: It was all good

Plussat: Great space for the price

Miinukset: Nothing

Plussat: Rooms were set up very nice, very clean.

Miinukset: Front desk clerk did not disclose of hidden fees when specifically asked before she was given form of payment. Keys were not activated at the time of check in. We had to go back to the front desk for access.

Plussat: Comfortable King Size bed

Miinukset: The breakfast could’ve had more options. The sink was clogged but was quickly fixed.

Plussat: Very friendly staff!! Loved the breakfast

Plussat: Ease of booking. My father was in the hospital and I was very stressed.

Plussat: The double beds need to be bigger such as queen size.

Miinukset: The room over all was to small. The bathroom needed to be all together. No pop machines on the property.

Plussat: excellent brezkfast choices. Good, healthy, hot breakfady and complimentary

Miinukset: Everything was pleasant.

Plussat: Extremely helpful staff, microwave oven and coffee maker in the room. Good breakfast.

Miinukset: Neighboor room guests were too loud till 4 am. There were even smoking weeds but nobody could stop them, even they were told at 11 pm that there is no place for party.

Plussat: The staff was very friendly and helpful. House keeping was excellent.

Miinukset: Coca Cola should be offered in the snack area.

Plussat: Bed was very comfortable, staff very friendly

Miinukset: Nothing

Plussat: Customer service

Miinukset: The pool was dirty

Plussat: The camera

Miinukset: The room had mildew on shower curtain, the chairs were nasty. The up keep on the hotel was horrible...

Plussat: Extremely Clean and attractive. Conveniently close to Airport + a Free shuttle to airport 24 hrs. Nice bar with a good choice of food...my order was very tasty. Overall I was extremely pleased !!!

Miinukset: No complaints !!!

Plussat: Comfort of the bed shower was huge and nice!

Miinukset: Didn't have microwave in the room

Plussat: People were very nice, the building was gorgeous in the lobby area

Miinukset: We had a huge cockroach in the middle of our floor that was dying a slow death when we walked in. Called the front desk, they sent a guy to stomp on it and picked it up and put it in the toilet. We asked for another room and were moved.

Plussat: I liked that the Hotel's was in a good spot for the event i was attending, and the restaurant had great variety of food to choose from and it was good, the bar was nice and the price was good.

Miinukset: I didn't like when i took a shower the water wouldn't run out of the tub fast enough so you stood in ankle deep water and i'm not use to that when i shower. I wanted to take shower not take a bath.

Plussat: Staff was both friendly and helpful. The room was clean and bed was comfortable.

Miinukset: Perhaps a faster, cheaper alternative for meals for people on a tight schedule. Particularly breakfast and lunch.

Plussat: Good.

Plussat: Rooms had character and were close to great restaurants, bars and theatre

Miinukset: Room was facing train tracks. Train came through a few times a day with blasting horns. Extremely annoying at 5am

Plussat: facilities are beautiful, location historic and beautifully maintained

Miinukset: The worst restaurant staff ever!!! The waitresses kept in their own little corner of the restaurant, chatting, on their phones. We sat outside and had to go in several times to check on our drink order, our meal. She came out three times to tell us what we had ordered was no longer available -- three times. Service staff was below, well below acceptable. We spent over $100 on our meal and left most of it there. Horrible.

Miinukset: I RESERVED a King bed... got 2 doubles. It was UNACCEPTABLE! That what a RESERVATION is designed to do!

Plussat: The decor of the hotel outside and lobby area. I enjoyed the restaurant availability when arriving late to a hotel

Miinukset: Nothing so terrible

Plussat: very friendly staff - especially the lovely woman in the concierge lounge.

Miinukset: there is a train that goes through downtown Columbus immediately outside the hotel - it honks multiple times as it passes and when I was there came through at midnight and just after 6 am - both days. The rooms are also old and the walls are thin. It is noisy in general, even without the train - especially if you are placed in a room near the concierge lounge (602 or 603). The rooms need an upgrade - toilets are stained, not all the outlets worked in my room and there were no outlets by the bed so you couldn't work on your computer or have your phone plugged in close to the bed. The reception said they didn't have any extension cords. I would not go back.

Plussat: Loved the Staff! Loved the ambiance Loved the location Loved the lady at the grab and go

Miinukset: Room was a bit run down Closet doors did not stay on the rails

Plussat: Location was fab and nice to have a pool available

Miinukset: Wait times at breakfast at Houlihans were long

Miinukset: Had to ask for housekeeping service.

Plussat: The staff was friendly and I felt safe staying there.

Miinukset: The extra door lock at the top of the door was gone. The bathroom smelled like mildew - I wouldn't take a shower in there because of the smell. Would like breakfast available earlier for those of us who have to be back on the road before 6.

Plussat: The room was quiet . The coffee was good and the continental breakfast selection was also good. It was close to fort benning base.

Miinukset: The price for the room was too high for the quality that was provided. The furniture was worn, lamp shades were stained and dusty. The walls had secretions, there were also patches of torn off paint throughout the room. And the bathroom was also quite dirty. The property seemed to be utterly rundown. Albeit there were renovations going on during our stay.

Plussat: Stayed on 5th floor. Was clean and beautiful. Staff was very friendly and helpful.

Miinukset: Nothing !

Plussat: Breakfast was very good

Plussat: The beds need to be replaced. You could visibly see the mattress sagging

Miinukset: The bed was awful! Got a room with jetted tub, but it wouldn’t fill with hot water. Who wants a luck warm bath

Plussat: The People in the area were very nice helpful, staff in the hotel excellent.

Plussat: Location was good being close to Ft. Benning. The breakfast was awesome. The bed/mattress was very comfortable.

Miinukset: My bed was not made up very well. I expected the sheets to be changed and they were not. The caulking around the tube/shower could have been better.

Plussat: Pool is nice

Plussat: Staff, room, location to Fort Benning

Miinukset: Asked for washcloths 3 times and never got them.

Plussat: Rooms were extremely large. Location was convenient.

Miinukset: Owner and staff arguing in the hallway .

Plussat: The staff was friendly and nice. Very helpful and tried to be accommodating. Breakfast was AWESOME!!!!!

Miinukset: The initial room was dirty, refrigerator was nasty. I requested a king suite and had to be moved to another room because the room was nasty at check in. Did not get a King Suite as I had paid for but a room with 2 beds. Furniture in the room was nasty with stains and spots. Very disappointed. The second room kept locking us out. Maintenance had to be called and batteries replaced on lock. I was very irritated by this time.

Miinukset: Not a friendly greeting

Miinukset: The shower could be cleaner

Plussat: Almost everything

Miinukset: Nothing much

Plussat: New furniture

Miinukset: Breakfast was supposed included in the room rate but not breakfast at all when I asked about bread they gave me a freeze hard piece of bread! The room had a really strong smell of paint.

Plussat: Very friendly and helpful

Plussat: Comfy bed, decent breakfast

Miinukset: A bit difficult to find at night

Plussat: It was nice just smaller than i expected for that price . I liked the look, the staff was very nice, they even let us check in early before our time without an charge, also the breakfast was good . I would recommend this hotel

Miinukset: The hotel was great, but i feel like the bathrooms where a little too small , all other hotels I’ve been to bathrooms are much bigger, for the price it should’ve included a couch or let out bed or something and a clock with a speaker on it that we can plug our phones into to play music and charge it at the same time just comparing it to other hotels I’ve stayed at for this same price

Plussat: This was a very affordable room for a nice room with aminities. The location is close by restaurants and activities.

Miinukset: They were in renovations but that’s not a big deal

Plussat: Eggs were ok bed was excellent

Miinukset: I was told by staff there would be bacon sausage grits there were none.

Plussat: The staff was friendly.accomodations were good.

Miinukset: Had trouble with new electronic locks. Didn't lock room. Eventually were fixed.

Plussat: The motel was fine but...

Miinukset: I didn't like the fact that I was charged $191.46 from KAYAK on Oct 13, 2016 and when I checked out, I received a bill for only $149.77 from the motel. Why the discrepancy?

Plussat: The location was very convenient to where I was working.

Miinukset: I came in from work. I had just sat down and next thing I know 2 guys briefly knocked and was opening the door when I went to open as well. They said routine maintenance but I hadn't requested maintenance. A little shocked. Was thinking I had more privacy until that happened. I'm hoping it doesn't happen again at least the front desk could have called the room or let me know ahead of time.

Plussat: Good location for business travels.

Miinukset: The person checking us in sent us to the wrong room twice and i was tired with small children

Miinukset: There was NO ONE at the front desk to greet us, as if the place were abandoned, the outside sitting area was discussing and dirty not even the smokers would sit in the area. The pool was shut down with a tarp and bricks covering it, there was no place to sit and relax after a 7 hour drive besides my bed, completely disappointed, I will never recommend your hotel to my Gulfstream employees, I deserve a refund.

Plussat: Nice staff, close to our family

Miinukset: Beds were really uncomfortable, whole hotel was extremely humid and stuffy

Miinukset: Appears the two teenage girls who slept in the bed were biting by bed bugs. Bites are on there neck, arm, hands, shoulders.

Plussat: Staff was lovely. Breakfast delish.

Miinukset: Beds need to be replaced. They’re worn out.

Plussat: Everything else was great!!

Miinukset: Wish it was a microwave in room

Plussat: Clean, convenient, quiet, friendly and helpful staff

Miinukset: There could be more lightning outside. It was adequate but would have nice to have more light for late night walking the dog.

Plussat: The property was in an amazing location! Very clean; most of the staff were hospitable.

Miinukset: I did not like my check-in process. The young lady who checked me in stated that the room that I reserved was not available. She stated because I booked through the booking.com app did not secure me the room. I clearly showed her my reservations and the style of room purchased.

Plussat: Very comfortable

Plussat: The staff very friendly

Miinukset: The cleaning staff needs to be replaced....curtains are so dirty, I killed a roach and it was in the corner in the restroom with the bath mat over it...it was still there the entire time that I was there...my dirty wash cloth was still hanging on the towel bar in the shower form 2 days...I spilled make up on the counter ....and it was still there for 2 days....the light over the sink wasnt working ...the down comforter was so filthy..the room was not vacuumed the entire time I was there I have been staying at this hotel for 6+ years and it was the last time... Someone needs to be doing quality control

Plussat: staff and general manager very friendly.

Miinukset: did not find anything

Plussat: I thought the staff was very friendly and helpful and the breakfast was good.

Plussat: The staff was beyond friendly, helpful! The hotel was clean, breakfast was delicious. It was great

Miinukset: They were doing renovations and the door was hard to open, but that was it

Plussat: It was fairly quiet and clean. Although it was a bit far away from the base (Ft. Benning) it didn't really take too long to get back and forth. Seems like a safe area overall. Breakfast was pretty good.

Miinukset: The bed was a bit too firm for us and we had to ask for a 4th towel each day since they only stocked 3 when there were 4 of us. Our door did not latch very well and the toilet plugged up pretty easily.

Plussat: Good location. Nice staff.

Miinukset: False fire alarm at 4:30 Friday morning. No representation of the hotel to say why was happening. Had presentation for work which made it difficult due to loss sleep. Would have expected a discount or some show of apology for this occurring. My room was also pretty noisy due to traffic.

Plussat: The staff were friendly and engaging.

Plussat: Clean room and nice beds Good waffle for breakfast good dining area

Miinukset: The parking Is near the facility

Plussat: The room was nice.

Miinukset: They pre-autorized my card three times with three different amounts, plus a 50.00 deposit and then you have to wait a few days before you get your money put back on your card.

Plussat: Very clean and friendly environment, staff was very nice and informative. Room was nice and clean!

Miinukset: I booked a room thinking we had a pool. I brought swimsuits and towels to swim during our down time. No pool! It said pool in intimidations and it was at the other location. Breakfast could have included some hot foods like eggs or a meat. What was provided was fresh!

Plussat: Area was quiet, staff gave us a room away from elevator as requested,clean.

Miinukset: Mattress was hot. Constantly woke up with whatever side was touching the bed, covered in sweat with the ac set on 65. 2 small canned lights were the only lighting apart from the window in the room made for a very dark room. No plugs near bed for phone charger. Shower head sprayed water up on to the wall above it, Sheetrock and paint were bubbled up all around the shower, and shower floor was not level making for a potential safety hazard. Bathroom door would not latch shut. Some fixtures I.e. toilet paper holder and towel rack were rusty. Hotel charges half of your room stay up front and a 50 dollar deposit for damages, on top of your whole amount. 2 night stay meant a nearly $400 initial charge to our account. The 108 was refunded few days later after we checked out and the 50 dollars refunded the day we checked out. Staff was rarely at the front desk, often waited many minutes until someone showed up. Breakfast was ok, fruit was not fit to eat.

Plussat: Its closeness to the interstate, easy access.

Miinukset: They held a pending bill until we got there, which was fine, but what they also did was charge me an extra 250.00 on a claim that someone smoked in the room. All that was found was a cigarette butt which was placed in the trash can. No one smoked at all

Plussat: Good location, friendly staff especially Nathan!

Miinukset: The A/C made too much noise, barely slept the 1st night. They came up and "fixed" it but it was still noisy through the night, another bad night sleep. Toilet handle also was VERY difficult to flush and would stick and keep running. Someone came up and "fixed" but the flush is still hard to flush but it has stopped running/

Plussat: Very clean room! Although it was a little small, it was perfect!

Miinukset: Not really. The only thing is that I wish they had like scrambled eggs and sausage or something like that for breakfast.

Plussat: The location was close to the golf course, quiet, felt safe and the staff was very friendly and helpful.

Miinukset: There was no refrigerator in the room I selected but there were ice machines available.

Plussat: The room was disgusting and tried to leave but would not refund

Plussat: Lovely place to stay had I been well. My child enjoyed the pool and breakfast.

Miinukset: I am currently in A WHEELCHAIR or ride a scooter. I requested a handicappable room and 114 is not a room which accommodates A WHEELCHAIR. I was able to adjust for one evening, attended by my family. But my reservation was for a handicap accessible room.

Plussat: The room was spacious. The breakfast was very good.

Miinukset: The AC had trouble cooling the room down. The bed was more like a full size than a queen. There were a lot of non-guests getting access to come inside to visit people that were staying there. It was causing a lot of noise, and it made us feel uncomfortable that random people were walking the halls.

Plussat: The room had an amazing full kitchen. The bed was comfortable. The staff was very friendly. It was just a beautiful room.

Miinukset: The only thing I didn’t like was that the toilet had stains on the area close to the floor, underneath the seat.

Plussat: I really enjoyed my time there. The staff was friendly and the room was beautiful and comfortable. Easy internet access breakfast was not bad. Very convenient to all of the restaurants.

Miinukset: Wish that I was able to get double beds.

Plussat: staff was extremely helpful, happy, and professional, even though it didn't appear they got much more than eight hours off a piece for the three days we were there. A warm breakfast every morning is really nice to wake up to. Everything you want or need is in walking distance. Great shopping and any kind of restaurant you want all right there. It feels like you're in cute little city outside of Georgia.

Miinukset: I honestly cannot think of anything...Other than it's in Georgia. But great safe location.

Plussat: Price, area, staff

Miinukset: Nothing

Plussat: Location

Miinukset: Your website and terms. While I was arranging luggage, after pulling of expressway,my wife went to your site to give it a try for my 1st time. I travel 60+ nights/year and she was going to demonstrate how easy it was for me to use booking.com and savy money. She had a difficult time navigating the site on her iPhone and booked Columbus Georgia not Columbus Indiana. The error was identified in minutes and I tried to revise the location. Your site was unforgiving and there was no solution.

Plussat: Friendly staff, every single one I encountered. Very clean. Bed was comfortable and the A/C worked great in the hot weather. Great shower pressure.

Miinukset: Didn’t like hearing the ice drop in the ice machine throughout the night. Didn’t appreciate the noisy girls next door late at night.

Plussat: The location was great, it was within a 15 minute drive to Fort Benning Base as well as other places of interest.

Miinukset: I would have preferred for breakfast to be included in the stay.

Plussat: Very friendly staff at the desk.

Miinukset: The room as you describe it is not what it looks like.

Plussat: Location and some of the staff was nice

Miinukset: No microwave, some tv channels didn't work sometimes,pool was dirty, front desk worker was rude. To expensive for service

Miinukset: Cleanliness..mostly in bathroom..black shower floor..all u need is clorox or amonia and it would come up...dirty around shower door...turning moldy on shower tile...bathroom vanity wood dirty...headboard dirty..carpet dirty..toilet makes a very loud noise when flushed..peeling wallpaper..

Plussat: I liked the Houlihan's restaurant best. Breakfast was delicious.

Miinukset: There were a few items that were dated... the rooms could certainly stand a facelift. I also did not like the fact that it was advertised to have a hot tub and did not. :(

Plussat: Clean hotel room and nice service

Miinukset: The pool was a little small

Plussat: location of the premises and the experience the emplyees had

Plussat: The staff was fabulous!! From housekeeping to the front desk! The hotel employee at the front desk was especially helpful!! He went above and beyond. His friendly and professional service made the difference in ur stay!

Miinukset: The service in the restaurant was horrible.

Plussat: Good location and well worth the price.

Plussat: It was great, Convenient and comfy

Miinukset: Nothing

Plussat: Breakfast was wonderful and quite delicious. Staff were very engaging and attentive to needs. Breakfast room was delightful with lots of windows and very clean.

Plussat: Purchase of the breakfast package.

Miinukset: Lack of sitting area on the first floor outer rooms.

Plussat: I loved the wonderful customer service from the kitchen staff. The front desk clerks were beyond sweet and welcoming!

Plussat: Great place to stay , near mall, movies and restaurants

Miinukset: Limited lighting at the pool , no free breakfast

Plussat: Staff was super helpful Rooms were very clean

Miinukset: Really bad breakfast Bar is extremely limited and very expensive.. a normal soda mix cocktail drink costed me $12 Really old property and needs urgent upgrades. Rooms looked like dungeons.

Miinukset: One day we had no housekeeping done in our room. It was not a problem, but just wanted to mention that. Also, the boys' baseball teams were present, and while they were completely respectful and not bothersome, there sure were a lot of them.

Plussat: The room was clean and a very nice size.

Miinukset: When checking in, we had to wait for the bartender to finder her which took at least 5-10 minutes. Which makes me very uncomfortable with who was freely walking into the hotel. Once given a room, a HUGE BUNDLE of linens were outside of my room all night until 9:00. (I checked in around 8:30 pm and departed at 10:00 am) The cleaning ladies were very apologetic but not the front desk. I selected this hotel because of its reputation and I paid more for it than other hotels in the area because of its reputation. In addition, the parking lot and outside lighting was dark and we didn't feel safe. Hotel rooms were left ajar on 1st floor (again concern for me & my family safety).

Plussat: I liked that the room was comfortable and clean. And very friendly staff.

Miinukset: The pool was not clean.

Plussat: Great place would go back..

Plussat: Tangie @ Front Desk! I woke up @ 3:30 AM to catch a 6:20 AM flight and was shot after driving an hour and a half to hotel. She let me check in as soon as my room was clean and remembered my 18 y/o son was visiting me from a local hospital. She was the kindest, most efficient and professional person ever! You are SO lucky to have her!

Miinukset: Bistro should be available for room service, open 24/7 and charging us for coffee in the lobby is obnoxious (penny-wise and pound foolish) given member status and high rates. Pool is beautiful.

Plussat: I will stay again. The desk staff were above excellent and helpful. Cleaning staff were really nice. Everyone was very friendly.

Miinukset: NA.

Plussat: The staff were extremely friendly and very helpful. The outside pool area was great and the hotel was local to a shopping mall and some great restaurants.

Plussat: Loved food comfort and Staff was awesome friendly made you fell safe and important very impressive

Miinukset: Nothing

Plussat: The staff was fantastic! Kudos to Ms. Brenda & Kia for making us feel welcome! The bed was simply fantastic!

Miinukset: Ducks!

Plussat: The lake was very nice! The staff was friendly!

Miinukset: No complaints

Plussat: The beds we're okay.

Miinukset: We had a junior suite it definitely was not up to date. The woman who check us in charge us with two different cards it was only supposed to be one. Then the guy that checked us out was trying to fix everything but he could only do so much. Being a military family we did not get treated right and we were over charge and it definitely was not the amount booking said.

Plussat: Breakfast was excellent

Miinukset: Had to pay for breakfast

Plussat: Clean rooms with a great location.

Plussat: the location . its off the hwy, quiet and really pretty

Miinukset: the breakfast was cold and not very tasty

Plussat: The room was spacious

Miinukset: The ice machine was broken on the 4th floor, outlets in our rooms were broken so we were unable to use the microwave and coffee machine also there pool is very small and dirty there’s no hot tub or any of that also they don’t deliver room service

Plussat: All the staff were friendly, location seems remote, but close to everything around town. Ate meals on their back porches next to a stocked lake with wildlife to enjoy. Very relaxing after whitewater rafting.

Plussat: Friendly staff and right next to a pond.

Plussat: The location and nearby lake and geese.

Miinukset: Checking in was a problem. All our cards were not accepted and we had to pay cash and made us query all our cards, No problems since,

Plussat: I loved the pond

Miinukset: Cold water pool

Miinukset: The pool should be outside. Did not look clean .