Columbus hotellia

Plussat: Very clean and modern. The staff was willing to go above and beyond for us. Close to everything.

Plussat: Desk staff was super friendly.

Miinukset: 2 of 3 treadmills didn't work.

Plussat: Closeness to Fort Benning. The entire experience

Miinukset: N/A

Plussat: Breakfast

Miinukset: Room wasn’t clean/ hair left in the bathroom

Plussat: Property was nicely maintained

Miinukset: It was quiet and surrounded by trees

Plussat: Everyone was so friendly and helpful. CLEAN!! Superb service! The best hotel... I travel frequently and stayed in many Hampton Inn. This one is the BEST!!!

Miinukset: Nothing

Plussat: Excellent location and service!

Miinukset: N/A

Plussat: Location, clean, and breakfast Pleasant stay overall

Miinukset: Didn't like that hotel was not informed and therefore folks staying at hotel were not informed that guests may NOT be able to return to hotel on Saturday AM if guests left. A marathon had road blockages back to hotel. Hotel guest should've been given rights to return access or at least informed of this situaton..we almost didn't get let back into parking lot in time to pick up bags to meet our flight...hotel and organizers were not thinking about hotel guests...stressful and inconsiderate; hope events will be better org. and informed on future events; despite this, it was a nice stay and pleasant

Plussat: The service is excellent

Plussat: Breakfast was more than expected. Room size was excellent for the five of us to spend time together. Very clean.

Miinukset: Even though we had a late checkout, our key cards were turned off at 1100.

Plussat: The property’s decor is amazing! The rooms are very large and beautiful. The breakfast is delicious!

Plussat: The breakfast needs work. The staff was amazing and the facility was clean. Laundry area would have been nice but we managed.

Miinukset: Pool was closed my entire stay.

Plussat: Very clean! Awesome, large hallways, comfy beds!

Plussat: Beds very comfortable. Good location for restaurants and shopping.

Miinukset: The pool was closed for our entire stay. The staff did not indicate a time frame to open. The breakfast was decent but not enough food for the amount of guests. The breakfast staff person seemed a little overwhelmed and frustrated.

Plussat: The beds were nice, soft and comfortable. The breakfast was great. Nice clean room.

Miinukset: Could have used a tub for the kids to take a bath. Only had a handicapp shower.

Plussat: Bed very comfortable

Miinukset: Had move to another room due to hair found on the bed sheets

Plussat: Clean and in a good location.

Plussat: Parking lobby and room access.

Miinukset: The breakfast had a lot to be desired. The eggs were barely suitable for dog food. The bagels were out for ONLY about 10 minutes. I couldn’t believe it myself. They were not out at 8:40 and I saw the lady putting them up at 8:50.

Plussat: Did not eat breakfast at the hotel.

Miinukset: N/a

Miinukset: Breakfast could have been better.

Plussat: The hotel is a dump with a wonderful staff, but that doesn’t make up for the accomodations. Hilton should hold franchises to a better standard. Looks like hotel loyalty in the Hilton brand really isn’t a corporate value any longer.

Miinukset: The hotel is literally a dump. Poorly repaired water leaks, dirty grout, tile coming off the wall. Come on!

Plussat: The staff was professional and friendly. Me and my spouse felt very welcome. The room was spacious and comfortable and it exceeded our expectations. I would recommend Home2 Suites to anyone. Great location and we didn't want to leave.

Miinukset: N/A

Plussat: Everything was great except a particular staff member who has no concern for anyone's safety.

Miinukset: Staff decided to hand out keys to my room to literally anyone that asked. All you have to do to get a key is ask for one by room number. They just thank you and make a key for you having no clue if you even know who is in the room let alone belong th

Plussat: The staff was very accommodating and friendly.

Miinukset: The carpets were shampooed on the day we arrived. There was a fan blower that ran all night and it was noisy.

Plussat: Easy access off interstate, clean, good variety breakfast, polite and friendly staff.

Miinukset: Our first floor room had a loud and inconsiderate occupants above us on second floor. Not hotels fault

Plussat: Large room, friendly staff, pretty decent breakfast for kids (cereal, waffles, oatmeal)

Miinukset: The kids feet were black from walking barefooted in our room. It appeared to have not been deep cleaned in a while. Would love more fresh fruit at breakfast!

Plussat: Front desk staff were mostly helpful.

Miinukset: I wish I could give a 0 rating. We had to change rooms due to a thundering herd of children preventing us from getting any sleep. The room they changed us to had a schedule 4 controlled drug sitting on the shelf with no indication of who it was prescribed to. The refrigerator was unplugged causing a bad stench in the room. Lastly the shower head didn't work correctly. One can only wonder at what happens in that room so that housekeeping allowed those obvious dangers to health and safety to exist, let alone rent it out. I wouldn't recommend this establishment to people I don't like, let alone friends or family.

Plussat: Very updated. Staff was very friendly. Great variety for breakfast.

Plussat: Staff was friendly and the room was clean and comfortable

Miinukset: Uneasy with the process for reporting damages noticed upon initial room inspection. Rooms should be inspected a little better prior to visitors arriving.

Plussat: Very clean! Everyone was very helpful & a special thank you to Maria!

Plussat: Perfect for a romantic get away from the kids

Plussat: Location

Miinukset: Marriott disappointed me. They have involved the old marketing strategy of “ bait and switch.” My room was not what I had reserved at all. Way too small. Nothing like the pictures online. And when I called the day of to let them know I was coming in late, they told me they were booked solid and moved me to the Fairfield next door. Absolutely unacceptable!!!! The studio wasn’t clean to my expectations, the bed was sagging, plastic quarter round guard was coming off wall.

Plussat: The front desk manager was exceptional! Her commitment to customer service was outstanding. The staff were all very friendly and kind. Breakfast was great. Would definitely stay there again.

Miinukset: The hotel could use a few updates cosmetically. New carpet, etc. Although for the value it was okay.

Plussat: The staff was great.

Plussat: The staff were amazing. They were all so helpful. The rooms were clean.

Miinukset: The breakfast needed a little more variety.

Plussat: Nice amenities, convenient location good hospitality

Miinukset: Rooms need to be updated more options at breakfast. For It to be the MARRIOT it felt a little like an extended stay. Employees were very accommodating.

Miinukset: Double charged my debit card 4 days after checkout

Plussat: Great restaurants all around. Very clean. Very friendly staff.

Plussat: Location clean and new rooms

Miinukset: Breakfast wasn’t too good

Plussat: When I called to confirm my reservation with the property they added a night which I did not ask for. They charged me as a no show & refuse to refund my money. There were leaves on the bathroom floor, only a little bit of toilet paper, & old food crumbs in the kitchen sink.

Miinukset: They charged me for an additional night & won’t refund my money, even though they promised to do so. The manager today said I wasn’t very nice so she would not help me & said I could wait until Monday when her manager was back in but then told me her manager said it’s “not looking good” & that he’s not going to give me my money back. She was raising her voice at me.

Plussat: Nice and friendly staff. Not too fond of pet friendly because of allergies.

Miinukset: The location is sort of ghetto. Not close to any nice shopping malls. The hotel and staff are superb

Plussat: They are in the process of remodeling. This is a huge improvement over the last time I stayed there. Everything is nice and new except the first floor now.

Miinukset: I have no complaints this time. I would stay here again if need be.

Plussat: It has just recently been renovated, so everything is nice and new.

Miinukset: They are still working on the first floor and there is a lot of furniture in the lobby for the rooms, but that is unavoidable.

Plussat: Location and proximity to Fort Benning.

Miinukset: Restroom was very dirty, and the room was noisy. Room had thin walls and it was situated by the elevator. Informed staff and requested to move rooms, but they said they were booked. Seems like the staff doesn’t really care.

Plussat: The manager, was so above and beyond in service. I left my pillow in the room and when I called to retrieve it he was so helpful and sent it right back!!! Rooms have been remodeled and are fantastic. Bedding is superb. 5 star sleep!!

Miinukset: They are remodeling the lobby and breakfast area so be patient and enjoy your fabulous room.

Plussat: The only thing that I like about this hotel was the location.

Miinukset: Our room was dirty. Hair was everywhere.I had to call someone in to clean the toilet. There appears to have been old feces on the toilet. Once it was cleaned, the spots were no longer there. Also, I reserved the room for 3 people, but I only had 2 towels

Plussat: Very friendly stay. Very clean. Loved it

Plussat: The staff are a great circle of ppl. They worked hard to make sure that everything was fine for my family and I as well as others . The Food was excellent also!

Miinukset: The Marquee for the hotel doesn't have lighting so you'll miss it from the road at night .

Miinukset: The breakfast offering was a little sparse. ie Pancake machine was down, offerings not overwhelming but layout was.

Plussat: Comfortable room, heating quiet. Clean. Nice.

Miinukset: Breakfast. Nothing good really. Mediocre coffee.

Plussat: The location was wonderful for attending the ceremony at Fort Benning.

Miinukset: There was an odor in the hallway on third floor. The front desk employees sometimes were playing on their phones not seeing I was standing there waiting for their attention. They were nice though.

Plussat: Comfort of the bed shower was huge and nice!

Miinukset: Didn't have microwave in the room

Plussat: People were very nice, the building was gorgeous in the lobby area

Miinukset: We had a huge cockroach in the middle of our floor that was dying a slow death when we walked in. Called the front desk, they sent a guy to stomp on it and picked it up and put it in the toilet. We asked for another room and were moved.

Plussat: I liked that the Hotel's was in a good spot for the event i was attending, and the restaurant had great variety of food to choose from and it was good, the bar was nice and the price was good.

Miinukset: I didn't like when i took a shower the water wouldn't run out of the tub fast enough so you stood in ankle deep water and i'm not use to that when i shower. I wanted to take shower not take a bath.

Plussat: Rooms had character and were close to great restaurants, bars and theatre

Miinukset: Room was facing train tracks. Train came through a few times a day with blasting horns. Extremely annoying at 5am

Plussat: We were so kindly greeted upon approaching the front desk.

Miinukset: We didn't have a problem, however, many of our other friends were kept up all night by noises from the other rooms. Evidently the walls are quite thin

Plussat: Good.

Miinukset: I RESERVED a King bed... got 2 doubles. It was UNACCEPTABLE! That what a RESERVATION is designed to do!

Plussat: The decor of the hotel outside and lobby area. I enjoyed the restaurant availability when arriving late to a hotel

Miinukset: Nothing so terrible

Plussat: very friendly staff - especially the lovely woman in the concierge lounge.

Miinukset: there is a train that goes through downtown Columbus immediately outside the hotel - it honks multiple times as it passes and when I was there came through at midnight and just after 6 am - both days. The rooms are also old and the walls are thin. It is noisy in general, even without the train - especially if you are placed in a room near the concierge lounge (602 or 603). The rooms need an upgrade - toilets are stained, not all the outlets worked in my room and there were no outlets by the bed so you couldn't work on your computer or have your phone plugged in close to the bed. The reception said they didn't have any extension cords. I would not go back.

Plussat: Gave free passes to go to the YMCA to workout and everyone on the staff was incredibly nice. Will stay here again

Miinukset: Gym is very small and a couple of the machines were broken

Plussat: Location was fab and nice to have a pool available

Miinukset: Wait times at breakfast at Houlihans were long

Plussat: Staff was incredibly nice and the location in downtown Columbus was perfect

Miinukset: Gym is very tiny and a couple of the machines were broke. On the plus side they do give free passes out to the YMCA about 5 blocks away which is a great gym

Plussat: Staff and location

Miinukset: N/A

Plussat: Ease of booking. My father was in the hospital and I was very stressed.

Plussat: excellent brezkfast choices. Good, healthy, hot breakfady and complimentary

Miinukset: Everything was pleasant.

Plussat: Well maintained property in a good location.

Miinukset: Housekeeping missed our room and the front desk was less than helpful in resolving the issue.

Plussat: I did not eat the breakfast. I had to run to a meeting. Maybe have a paper in front of the door in the morning might be a good touch.

Miinukset: Everything was fine. No real complaints. Staff was very pleasant and easy to work with.

Plussat: Hotel was clean and comfortable. The continental breakfast was really good.

Miinukset: You get quite a bit of highway noise due to the location but it is tolerable

Plussat: Extremely Clean and attractive. Conveniently close to Airport + a Free shuttle to airport 24 hrs. Nice bar with a good choice of food...my order was very tasty. Overall I was extremely pleased !!!

Miinukset: No complaints !!!

Plussat: The Staff were great, room was clean & comfortable. Super quiet environment BUT the breakfast were really not up to par; alright for a Veteran as myself but the Spouse... Naw, it’s ain’t happening! Overall, I’ll give it a 9 out of 10 rating and will definitely recommend it to everyone.

Miinukset: Property was great

Plussat: We truly felt like guest. Everyone was so nice, and I mean everyone, from Ms. Diane, Mr. Kevin, Ms. Johnnie Mae, and a few others who's name I didn't catch. Everybody that we came in contact with made us feel welcome. The whirlpool tub was so relaxing. We also enjoyed the convenience of the near by restaurants. #HamptonInnforlife

Miinukset: The waffles kept sticking to the waffle iron. The whirlpool tub could use a good detailed cleaning. Wish we could have stayed longer.

Plussat: The bed was comfortable, the breakfast was great!

Miinukset: The tub didn't drain well

Plussat: Nothing

Miinukset: Bulletproof glass at front desk. Beeping smoke/fire alarm. After waiting 45 minutes at airport for hotel shuttle, I had to call 6 plus times before someone answered, only to be told that they only send shuttle after guest calls. After getting there I can see why.

Plussat: Nice facility

Miinukset: Internet service was bad

Plussat: Nothing

Miinukset: Bed, room, and the booking experience was a nightmare

Plussat: The staff were friendly and helpful. The breakfast had many options and was a nice addition.

Miinukset: The rooms were a bit outdated, and the bathroom could've been cleaned a little more thoroughly

Plussat: Staff was very friendly, advertised that the bed linens were freshly laundered for guests. Good variety for breakfast

Miinukset: Omelet was terrible

Plussat: The staff was extra friendly.

Plussat: Nice loacation

Plussat: Very friendly front desk staff and very friendly, helpful morning staff at breakfast.

Miinukset: The water handle on the shower was loose and came off. The bathroom was not as clean as expected when we checked in, but they re-cleaned it. There was still hair in the shower bathtub drain when we arrived.

Plussat: It was Mine and my hubby's 14th Anniversary! The room was awesome. I am not a breakfast person, but I enjoyed breakfast..

Miinukset: The pillows were too soft.

Plussat: Very clean, very friendly, great location

Miinukset: Not at all

Plussat: I was completely satisfied with the accommodations. Staff was friendly and welcoming. Breakfast was excellent. Rooms were clean and fresh. Hallways were clean and fresh. Decor was beautiful. Overall the hotel was excellent!

Miinukset: Not a thing!

Plussat: Cleanliness peace n quiet

Plussat: Bed very comfortable, breakfast excellent

Plussat: Nothing

Miinukset: They changed new facelet in wash basin and the water is not coming properly

Plussat: The staff was friendly and I felt safe staying there.

Miinukset: The extra door lock at the top of the door was gone. The bathroom smelled like mildew - I wouldn't take a shower in there because of the smell. Would like breakfast available earlier for those of us who have to be back on the road before 6.

Plussat: Stayed on 5th floor. Was clean and beautiful. Staff was very friendly and helpful.

Miinukset: Nothing !

Plussat: the staff were so professional and excellent customer service

Miinukset: n/a

Plussat: Staff where very friendly

Miinukset: It is what it is! A comfortable boring hotel next to the main highway, just the same as every Holiday Inn.

Plussat: The People in the area were very nice helpful, staff in the hotel excellent.

Plussat: Loved my room. It was clean, spacious and looked like it had been recently renovated. The beds were very comfortable. I would loved to have stayed longer.

Miinukset: I can’t think of anything that wasn’t to my liking..,

Plussat: Personel were friendly.

Miinukset: BREAKFAST RAN OUT OF FOOD.

Plussat: The property was clean and the staff was helpful.

Miinukset: The smoke detectors in the two rooms we were in went off and had awful smells that lingered for a day or so. Staff was helpful in getting us moved when this happened.

Plussat: indoor pool, hot breakfast, convenient location, friendly staff

Miinukset: you can't enter the front entrance after midnight. you have to enter from the side of the building. i understand this is to keep outsiders out, but there should be a swipe access for guests.

Plussat: Great overall. Smaller and right by plenty of stores and restaurants.

Miinukset: They need a mirror outside of the one in the bathroom so more than one person can dress/put on make up/dry their hair.

Plussat: clean, excellent location for our visit, staff very helpful

Plussat: The free breakfast was very nice.

Miinukset: The smell of marijuana in the lobby and the water in the halls and going up the stairs.

Plussat: Clean Facility and friendly staff

Miinukset: Facility was dated and could use some upgrades

Plussat: It was clean

Miinukset: The price

Plussat: It was very clean and spacious. Everyone was friendly. Looks exactly like the photo.

Miinukset: The only problem I had was the room had a slight musky smell. But it was clean otherwise n pretty decent

Plussat: The breakfast area was very clean staffed with nice people. I would suggest that you serve breakfast meat.

Miinukset: The Breakfast. They did not have any meat.

Plussat: This was a very affordable room for a nice room with aminities. The location is close by restaurants and activities.

Miinukset: They were in renovations but that’s not a big deal

Plussat: Breakfast was good..nice selection! The staff kept it clean and inviting. This is a very affordable, good value hotel.

Miinukset: They have no signage on the street that we could find. Kind of hid behind other businesses. Had a little trouble finding it... phone GPS helps!

Plussat: The motel was fine but...

Miinukset: I didn't like the fact that I was charged $191.46 from KAYAK on Oct 13, 2016 and when I checked out, I received a bill for only $149.77 from the motel. Why the discrepancy?

Plussat: The location was very convenient to where I was working.

Miinukset: I came in from work. I had just sat down and next thing I know 2 guys briefly knocked and was opening the door when I went to open as well. They said routine maintenance but I hadn't requested maintenance. A little shocked. Was thinking I had more privacy until that happened. I'm hoping it doesn't happen again at least the front desk could have called the room or let me know ahead of time.

Plussat: Good location for business travels.

Miinukset: The person checking us in sent us to the wrong room twice and i was tired with small children

Plussat: The room was spacious. The breakfast was very good.

Miinukset: The AC had trouble cooling the room down. The bed was more like a full size than a queen. There were a lot of non-guests getting access to come inside to visit people that were staying there. It was causing a lot of noise, and it made us feel uncomfortable that random people were walking the halls.

Plussat: The room had an amazing full kitchen. The bed was comfortable. The staff was very friendly. It was just a beautiful room.

Miinukset: The only thing I didn’t like was that the toilet had stains on the area close to the floor, underneath the seat.

Plussat: I really enjoyed my time there. The staff was friendly and the room was beautiful and comfortable. Easy internet access breakfast was not bad. Very convenient to all of the restaurants.

Miinukset: Wish that I was able to get double beds.

Plussat: Price, area, staff

Miinukset: Nothing

Plussat: Huge stylish rooms. Smelled wonderful friendly staff. We will be back! Great breakfast too.

Plussat: The location was prefect!

Miinukset: The ice machine as across the hall from my room and it was very loud which messed up my sleep. They need to service it asap.

Plussat: It was clean. Room was ready.

Miinukset: Room was freezing when we walked in. Had to wait a while before it warmed up.

Plussat: The room was very spacious.

Miinukset: Our air/heating system did not work and/or did not work at all.

Plussat: Love Hyatt place hotels they are very clean/roomy. Hotel staff is friendly/helpful. They really take care of property. Hyatt Place has become one of our favorite places to stay!

Miinukset: no

Plussat: Nice size room, pretty clean!

Miinukset: Need new beds.

Plussat: The hotel was very close to area dining and entertainment.

Miinukset: Upon checkin I complained about the size of the bed and was assured that the bed was king size. It was later determined that I was checked in under the wrong guest, but no more king rooms were available. Staff apologized, no consolation.

Plussat: The room was terrific and very comfortable. Everything I needed for a brief stay

Miinukset: TOO NOISY. I heard the plumbing thru the walls... toilets, and showers at night.. all night. It was crazy

Plussat: Very comfortable

Plussat: Breakfast was great.

Miinukset: Everything was good.

Plussat: Over all everything was nice was really please

Plussat: The staff was beyond friendly, helpful! The hotel was clean, breakfast was delicious. It was great

Miinukset: They were doing renovations and the door was hard to open, but that was it

Plussat: It was a comfortable stay

Miinukset: Nothing to complain about

Plussat: EVERYTHING GREAT

Miinukset: Nothing everything was good

Plussat: Great value! Clean with friendly staff.

Miinukset: The pillow were awful! We actually had to go out and buy some for our room.

Miinukset: Poor quality breakfast choices. Washcloths never replenished. Over priced for quality of hotel. Inflated because of sports event. $79 quality, maybe, but not the inflated weekend price. Rooms too compact for 2 adults and 2 kids

Plussat: Microtel was a nice and clean stay. Small room but perfect for an overnight time frame. Bed was extra comfortable.

Plussat: I love the staff. They were just outstanding...

Miinukset: The weather nothing you can do about that......

Plussat: Its closeness to the interstate, easy access.

Miinukset: They held a pending bill until we got there, which was fine, but what they also did was charge me an extra 250.00 on a claim that someone smoked in the room. All that was found was a cigarette butt which was placed in the trash can. No one smoked at all

Plussat: Very clean room! Although it was a little small, it was perfect!

Miinukset: Not really. The only thing is that I wish they had like scrambled eggs and sausage or something like that for breakfast.

Plussat: The desk staff was extremely helpful and kind.

Plussat: Room was clean and bed comfortable

Miinukset: Shower didn't work, didn't find out until it was time to go

Plussat: The staff was very helpful, rooms, were amazing and location was great. My family and I have stayed up that way multiple times and normally not impressed with the hotels. This is our hotel we will return to every time now. Also we have a trip coming up

Miinukset: Only thing that they can fix is the air. It was not strong enough to circulate air throughout the room. It still worked, but had to only use a sheet.

Plussat: It is in a quiet area, easy to get to from freeway. The employees are helpful & friendly.

Miinukset: Room is small.. bring a blanket with you or freeze...bedding is next to nothing.