Hotel Gran Plaza

Air-conditioning worked fine. Good location for walking to the historical and cultural sites.

The first room they gave me, the bed wasn't made. I would have made it myself but there were no clean sheets in the room. I went back to the receptionist and was given another room. The hotel is understaffed. This experience is a good argument for having a staff person show the client to the room. Next morning, the shower drain was clogged. The shower is the walk-in type, i.e no separation from bathroom floor. A puddle developed in the bathroom that extended into the bedroom. This was fixed while I was out for breakfast. Towels used to dry the floor were not replaced. Finally, my personal washcloth went missing. It was pink, not white, so clearly not a hotel towel. I went to the corner market and bought a new one.

It was handy, within walking distance of all the main sights.

The noise went on throughout the night in the street. Although the hotel itself was very quiet, my room looked onto the street and the bar opposite became busy from 11.00 p.m. till 3.00 a.m. The drinking seemed to be done in the street and I could actually hear the conversations taking place. It also seemed to be the main thoroughfare for drunks coming up from one of the main squares. Not a wink of sleep.