Ad'Eldorado

- breakfast! It was truly amazing and much better than in all other hotels in Crans-Montana we stayed at before. On par with 4* hotels in Saas-Fee and Zermatt. There were several hot options, as well as freshly squeezed orange juice, honeycomb, a bunch of tasty spreads, a juicer and really good coffee (not to mention all the standard items). The lady in the breakfast room could not have been nicer. She offered us coffee refills on both days. - view from the room - it was really beautiful - ski bus - we've been offered rides to and from the slopes and it was super convenient. While the hotel isn't very close to the slopes, the bus makes it even less effort to reach the stations. - size of the room was great - there were plenty of TV channels to choose from - the whole place is incredibly clean - everyone was really friendly and helpful

- for some reason, hotel staff makes photocopies of guests ids/passports, which is really unusual in Switzerland. We've stayed in 40+ different hotels in Switzerland and no one ever wanted to do this. Not great in the age of identity theft and it's being explicitly discouraged by the federal government. AFAIK only banks and governmental institutions are allowed to copy and retain travel docs. - an in-room tea kettle would have been great

The location and view were great. The facilities had everything we needed.

Good Location and value. Great breakfast. Friendly staff showing great hospitality, and providing useful information.

Nothing.