Danville hotellia

Plussat: Everything!!!!

Miinukset: We always enjoy staying at the Holiday Inn Express when we come to Danville, VA.

Plussat: I love the breakfast selections and availability and the readiness of the staff. I love the location, cleanliness, and the updates of the hotel. I loved the layout of the room. The beds were very, very, comfortable and this is coming from someone who has a bad back. I was very pleased with my stay. Oh, and I like the express checkout.

Miinukset: n/a

Plussat: It was clean and 4 minutes from my destination.

Plussat: Advertised as accessible but is partial

Miinukset: Too stark

Plussat: Room was nice, hotel was remodeled

Miinukset: The breakfast did not look good

Plussat: Very clean

Miinukset: Not enough handicap parking close to door. Got my reservation wrong. Reserved a 2 bed room and bed room only had 1, long walk for me and my mother who is also handicapped.

Plussat: the location is convenient. The room was spacious and clean.

Miinukset: They are in the process of renovating so the only floor you can get ice is on the third floor. I should have been told that at the desk at check-in so I wouldn't have been searching the first and second floor for ice.

Plussat: Thought the beds were exceptional

Plussat: Location to family

Miinukset: No

Plussat: A really nice place, prior to this visit I had Sleep Inn at a lower place in my mind, this place was a very good over night stay for a traveler, nice bed, good shower, nice room, secure

Plussat: The worse hotel management I've ever dealt with. Treated my wedding guests poorly. The manager held me on an elevator when I was trying to leave. They tried to charge a non smoking guest of MINE 150 for allegedly smoking in a room. They overbooked kicked him out and put my son in the very same room! The bench outside was a hazard, the employees are unprofessional and rude and sent me an email saying I wasnt the one kicked out I had no right to complain. I paid for many rooms, I am the customer. I decided where my guests would stay and where my bus would pick my guests up. Without me you wouldnt have rented about 30 rooms so yes I am a customer! I do not recommend this hotel!

Miinukset: Management is unprofessional crooks!

Plussat: Friendly staff and clean room.

Plussat: Location

Miinukset: Price

Plussat: The friendly staff. They were the nicest people at every shift. very helpful with directions.

Miinukset: The bed was a little too hard for my liking

Plussat: The cleaning staff were very good. The hotel room and the common areas were truly clean.

Plussat: Close to VIR race track. Very clean & safe.

Plussat: Bed very comfortable, room quiet, great breakfast selection

Miinukset: Last year we stayed and there was a lovely Christmas tree in lobby. This year it wasn’t even decorated for Christmas. I think those holiday touches really make a difference

Miinukset: General manager was very rude. Please call me I will explain in detail.

Miinukset: Staff can not tell the difference from tracked in dirt...from track from cigarettes in a non-smoking room. Don't smoke.

Plussat: Staff was very nice. Very clean room. Pool was clean.

Miinukset: Bed was a little hard.

Plussat: Location

Miinukset: Nope

Plussat: The staff was very friendly. Very nice location near a lot of restaurants and shopping mall.

Miinukset: no

Plussat: The staff was very friendly and the room was just right for us. Our room was clean and the bed was very comfortable.

Miinukset: It would have been nice to have a continental breakfast.

Plussat: Very friendly staff. Rooms were clean

Plussat: The Staff

Miinukset: Pets only on the ground floor, but your rules are accepted.

Plussat: Clean, comfortable room. Great location for our travel.

Miinukset: no

Plussat: Everything was wonderful

Plussat: Comfy beds and pillows, newly remodeled room that was well thought out.

Miinukset: Employees working the Bistro should wash their hands after returning from a smoke break before handling food.

Plussat: Great hotel!

Miinukset: No

Plussat: clean

Miinukset: my room was next to the ball room and it was very noisy.

Plussat: Overall this was exactly what I was looking for when traveling with my 3 year old son to see his dad race at VIR. It's not the closest hotel but it's close to restaurants and other amenities which was a huge plus. The staff was very friendly and courteous. I'd definitely stay there again.

Miinukset: The morning we left, I went to run a bath for my son and the water, even on the coolest setting was scalding. I mean, dangerously scalding. So neither of us got to take a bath or shower that morning which was annoying. The staff seemed to take our complaint seriously but since we only stayed one night I have no idea if it got fixed. Would've been nice if they'd have offered us complementary breakfast or some sort of discount for the inconvenience. Overall though it was just one inconvenience in an otherwise nice stay.

Plussat: Great room! Has a door out the back super easy if you bring your pet. I request first floor room and the delivered! Staff super friendly

Plussat: Hot breakfast with good selections . We had 2 DBL bed room which was bigger than normal size. Loved the 2 sinks in room. One inside bathroom /shower area and one outside the bathroom door. We were on first floor and had door that opened onto small concrete patio. Great for walking out with the dog .

Miinukset: Server in restaurant was very young and didn’t know a lot about menu or substituting things. Husband ordered. Pint of beer and he brought out the 32oz size.

Plussat: breakfast was ok

Miinukset: under construction/facelift - let's hope this helps

Plussat: The location is the middle of EVERYTHING!

Miinukset: No... Of course, the bathrooms could be upgraded a little but, other than that, it was perfect for my short stay.

Plussat: I travel to Danville for business & it was perfect for me. The staff was amazing & very helpful & kind. I was impressed with the cleanliness & breakfast was great. Looking forward to my next stay here as I will have more business in the area in the next couple years. Thanks to all the staff... front desk, housekeeping, maintenance, & grounds...all nicely done Comfort Inn Tower Dr!!!

Miinukset: Staff, breakfast & room accommodations were great, location good as well....& nice view of Danville

Plussat: Welcome from staff who were accommodating, helpful, pleasant and knowledgeable. Ideally located for Danville Mall and wide range of eating places - all within walking distance. Rooms were well maintained and serviced. Comfortable beds and spacious rooms. Presence of Gideon Bible was welcome. Good internet access, and TV. Ample electrical outlets. 24/7 coffee and hot water in reception.

Plussat: It was a nice clean hotel..I would choose to stay there again in the future

Miinukset: No

Plussat: Location is convenient. The rooms are clean, spacious, and airy feeling. Lots of clean linen. All staff members were friendly, helpful, knowledgeable, and efficient. Answered questions, and resolved any issues. Great customer service!

Miinukset: No. Everything was great.

Plussat: Comfortable room and good location (proximity to restaurants, etc.).

Miinukset: No.

Plussat: It's location was very convenient; in the middle of everything!

Miinukset: Not really. If I have to say anything, there may need to be a filter change or carpet cleaning to get the somewhat "old" smell out of the rooms and the hallway, and the ceiling in the bathroom needs to be inspected for slight mold. 'Just minute details.

Plussat: Room was CLEAN! Especially the bathroom, was spotless.

Plussat: very comfortable

Miinukset: the tv did not work and the ac unit was not the best

Plussat: Location was good. Near restaurants and stores. Staff was very friendly and helpful. Rooms were big and quiet. Nice bathroom and shower. Even had ironing board in the room.

Miinukset: Beds were a bit hard. And we really dont like those tiny square pillows. I dont understand why the hotels don't invest in a humidifier so that the air is not so dry. Makes sleeping uncomfortable.

Plussat: The staff was first rate. I have stayed here several times. Always good but this trip exceptional. Breakfast very good too

Miinukset: No

Miinukset: The breakfast food was only barely warm.

Plussat: The front desk staff and supervisor were awesome and so friendly!

Miinukset: The bathroom could use a makeover.

Plussat: It's a very nice hotel and the folks that I spoke too at check in and check out were very helpful.

Miinukset: n/a

Plussat: The microwave, frig was not working. Tried plugging up our phones that was broken. Staff was u plant cause we complained and they just stop talking to us.

Miinukset: Nothing wasn't worth the money.

Plussat: The bed was cuddly. The breakfast was delicious and service exceptional. I won't stay anywhere else when I come to Danville.

Miinukset: Nothing

Plussat: Customer service was good. Nice clean rooms and facilities overall.

Miinukset: Only thing i question is price and your rating system for the hotels. HUGE DIFFERENCE between the difference in a 2 star and 2.5 star

Miinukset: Yes they checked me out of my room at 8:34am and lied about it and the man at the front desk was very rude about the situation and I called and complained about what had happened but the whole staff lied about it so I will never return back there again

Plussat: Was very clean

Miinukset: Didn’t have anything.

Miinukset: No

Plussat: The location was nice in relation to where I was and what we needed to get done.

Miinukset: We weren’t informed until we got there that the pool was closed. The man at the front desk was extremely rude. One bed felt semi comfortable but the other felt like a ton a bricks. The hot water sink handle fell off when I turned the sink on and the shower made a very loud very annoying ringing sound when turned on.

Plussat: Nice clean rooms friendly staff

Miinukset: We booked king rooms but was given rooms with full size beds??

Plussat: Love it!

Plussat: The room was clean. That was about it.

Miinukset: Our room was not ready by 3:00 as our reservation stated. We got it about 3:25, we needed to be dressed & on to a wedding by 4:00. Could have been tough if we had not gotten it when we did. The lobby was very loud-party going on in room next to desk.

Plussat: The lady who was working the front desk when we checked in, she said she was a front desk supervisor, she was wonderful with the kids and check-in process. And the kids loved the pool.

Miinukset: We had a group of guys come bang on our room door at 1 in the morning and they were having a party in a room down the hall with over 10 people and cases of alcohol. They repeatedly ran up and down the stairwell yelling and carrying on about how they should mess with cars in the parking lot. I alerted front desk as soon as it happened and he made them leave. I requested to speak to a manager about it in the morning and was told they would call me when they came in in a few hours. No manager ever called me. This is ridiculous. These guys were able to wake up my husband and I with our young children and we can't even get a call back.

Plussat: I enjoyed the facilities and amenities. They were what we needed and exceeded our expectations. I found this location on the internet and immediately booked it. I think I am a rewards member but I need to check that.

Miinukset: Honestly, I can not think of anything I would point to as a negative. Maybe some more lighting at night would be helpful especially for women and children that might arrive in the evening and need additional lighting for safe passage to the entrance.

Plussat: Extremely friendly staff. A+++++

Miinukset: Absolutely! The bath towels were so small and thin! Total unacceptable. Ridiculous that they don't supply better materials.

Plussat: The location convenience. I take care of my father-in-law whom is in the rehab facility across the street. After a long stress filled day with him I thought I could get a good night's rest but to my surprise I got everything but that at the hotel. Needless to say I won't be back. I chose this hotel because it's a Wyndham but it lacked what im used to

Miinukset: I could hear EVERYTHING someone did above and beside me. The bathroom sink had a very slow drain. The floor was squeaky & not leveled (a floor board moved as I walked) & never had a chance at the breakfast bc it ended @9am! Like WTH!!

Plussat: Cleanliness, area

Plussat: Room stunk of mustiness. Horrible couldn't sleep. shower faucet broke and stuck on hot toilet loos microwave wouldnt work

Miinukset: As above horrifying musty smell not able to sleep. Woke up congested and misserable. shower faucet broke stuck on HOT toilet loose Horrible coffee.rold mgmt they took 20 dollars off Should be a free room and HUGE apology..

Miinukset: Hotel is showing it's age. Interior looks pretty worn for a property at this price point.

Plussat: location, cleanliness

Miinukset: a little outdated, overpriced

Plussat: Not really anything. It's next to a bar who all the traffic pours into hotel parking, so my wife and I were forced to park down the street. I was offered crack twice and a woman's "services"smh. The bed was old, flat and hard as a rock.very painful

Miinukset: Almost everything. Will definitely not stay there again.

Plussat: Price and location are the best things about this hotel.

Miinukset: Parking at night was bad. Bar next door and people park in the hotel parking lot. It was full and had to park outside the hotel parking lot and walk.

Miinukset: Did not like the fact that the windows could be opened up.

Plussat: Any hotel breakfast that includes a cinnamon roll and decent coffee with 1/2 and 1/2 can’t be all bad.

Miinukset: Just an old hotel in an industrial neighborhood.

Plussat: Hotel employee did everything possible to make us happy.

Miinukset: Room smelled moldy.

Plussat: The staff was very friendly. Beds were comfortable.

Miinukset: There was a weird smell all over the hotel. We stayed on the side of the sports bar next door and it was pretty loud all night.

Miinukset: The hotel is completely outdated. I did not like anything about this place and will advise not to stay at this place. Worse hotel experience I've had. The pictures on the website are very misleading.

Plussat: Proximity to Averrett University

Miinukset: Inability to access the lobby early in the morning

Plussat: Location and price

Miinukset: No.

Plussat: Hotel rooms filthy! Roach infected

Miinukset: Cleanliness and location

Plussat: The front desk attendant in the morning was nice

Miinukset: Roach in room

Plussat: Nothing, the price wasn't even competitive?

Miinukset: Poor decor, not clean. No tea/coffee in room. No hair drier. DEFINITELY won't stay here again.

Plussat: Breakfast

Miinukset: No

Plussat: Location

Miinukset: It's old needs to be updated and repairs needed. Should be a one star. I left in the middle of the night 1 am

Miinukset: The soap in the bathroom was extremely small. Breakfast choices were poor; Raisin Bran, Fruit Loops or toast.

Plussat: The location. It's conveniently located next to restaurants, shopping stores and more!

Miinukset: There were bugs in my room crawling on the wall and in the bathtub. The toilet barely flushed. The water faucet was broken and water went everywhere.

Plussat: Very clean and updated rooms

Miinukset: No

Miinukset: This hotel is in great disrepair. The lobby had such a strong disinfectant smell that it was impossible to think of eating breakfast there. The rooms are dirty.

Plussat: Location

Miinukset: They did not receive out reservation and put us in a room needing repairs. They promised to refund a portion of our money but it has not happened, yet.

Plussat: The front desk clerk. Apologized for not having first floor room which was requested in original booking because we are handicapped. He then took us to our room on second floor. Carried our bag as well. Very nice.

Miinukset: Same as above about no first floor room. No breakfast as advised. Lower level motel but cost over $120. Not worth the money

Plussat: Price.

Miinukset: Room was not clean. Clock radio did not work. Personal amenities somewhat meager. Breakfast doughnuts were awful.

Plussat: The room was clean. Location was good. WiFi is fast

Miinukset: Please update TV’s Blurry CRT in the room.

Plussat: I don't mean this in a mean way, but you get what you pay for. We were looking for somewhere inexpensive to sleep for one night. We've stayed in worse places. The front desk lady was very pleasant. There was an issue with the machine that programs your door key. She walked us to our room to let us in, while waiting for someone to come fix it, and it WAS taken care of in a short amount of time & our keys were delivered to our room promptly.

Miinukset: I don't know how old the building is, but the carpet looked old and kinda icky, so should be shampooed, or replaced. There were old stains on the white covers/bedspreads on both beds. I didn't consider them dirty, just unpleasant to see. The bathroom floor was particularly dirty. There was, what looked like, a dead bug, a small piece of paper/cardboard and you could see an accumulation of dirt in the corners. Not sure when/if it had been vacuumed.

Plussat: The front staff was very pleasant and met our needs taking care of some unruly guests and providing extra room towels.

Miinukset: The room under the bed was not done and could have been cleaned more thoroughly.

Plussat: Great staff

Miinukset: No Hot tub

Plussat: We stayed here because the staff and rooms were the most reasonable.

Plussat: The location was closer to an event that I attended

Miinukset: The room had a foul smell. It also needed a complete upgrade. No air conditioning, the sink was broken. Finally, we noticed what looked like a peep hole in the bathroom over the toilet.

Miinukset: Stair steps to second floor are a hazzard--must be repaired ASAP

Plussat: Staff was very polite.

Miinukset: Room smelled like an ash tray. The mini fridge froze everything but couldn't keep icecream from melting.

Plussat: Nothing

Miinukset: Bathroom had bugs, room needs updating, had an odor

Miinukset: I would have preferred a zero (0) rating. After I made the motel aware if the filth they never offered to change our room but to change the sheets. And change them in front of me and cleaned the glass and microwave with the same dirty sheets. Very unsanitary.

Plussat: Ease of close access parking. Room quiet. Close to where I needed to go. Restaurants and groceries close.

Plussat: Good bed and very nice shower

Miinukset: Door had a large gap in it and no breakfast.

Plussat: The bed was comfortable.

Miinukset: Dirty carpet, musty smell. Ceiling repairs that had not been completed. Bathroom tile dirty.

Plussat: It was close to places to eat

Miinukset: The place needs better maintenance. Even if it is an older place it still needs to look newer and the ceiling in the shower looked like mold on it.

Plussat: It's a nice hotel for the money

Plussat: There was no breakfast. Only positives were room was inexpensive, in the general area I was looking for, and the manager who spoke English was helpful. Room was old and in need of rennovation.

Miinukset: Obviously family run. When the English speaking manager was gone, The father and mother could not speak or understand English....made it impossible to communicate. The room SMELLED terrible

Plussat: best value during nascar race weekend in martinsville

Plussat: We reserved a King non smoking...got there and got 2 doubles =(. The phone did not work.

Miinukset: A king as we reserved. A breakfast.

Plussat: Shower head

Miinukset: Noise from the pool

Plussat: Nothing room was rundown old and nasty left two days early because the So nasty

Miinukset: Nasty

Plussat: The internet and TV package were the best for any hotel I’ve ever stayed at.

Miinukset: The walls and baseboards were dirty. Friend had to stay in my bed because it was a bug on hers. This place would be ok if it had a thorough cleaning and updated paint but I paid $-- so it iOS what it is.

Plussat: Very clean and very friendly staff. Well worth it. They have made many improvements.

Plussat: Nice people who run it and work there

Miinukset: I found that the rooms could have been little bit cleaner on the carpet area I found things to on the floor also there was no trash can of the room

Plussat: Nothing

Miinukset: just about everything. The office person was good.

Plussat: The bed was comfy. The room was spacious.

Miinukset: Breakfast could have had more options. The condition of the bathtub tiles could be improved.

Plussat: The lady I talked to was really nice and very respectful!

Miinukset: The walls were dirty. The phone wasn’t working or the microwave. I wouldn’t even let my kids sit on the floor because it looked so dirty.

Plussat: Distance from venue

Miinukset: First off, smelled like a smoker lived in the lobby, I mean it smacked you right in the face. Second, the room needed to be gutted and remodeled the bath was rigged, didn't have a shower head. Paint peeling, a total dump.

Plussat: It is on one of the major streets in Danville.

Miinukset: The room was a xomplete disaster. There were holes in the wall, the TV was blocked by the microwave and fridge. Our toilet was clogged and all they gave us was a plunger. The tub looked horrendous.

Plussat: That I wasn't sleeping in my car!

Miinukset: The hotel was NOT worth the rate. I came up from Jacksonville FL to visit family & was unaware there was a race. This race had hotels of all ratings booked up & allowed price gauging. The bathroom had hairs on the floor and the toilet wouldn't flu

Plussat: Location

Miinukset: Very unclean and nasty, there was mold on our sheets and blood stains on the pillows...also the pull out couch was broke and the whole places smelled of cigarette smoke even though it was supposed to be nonsmoking

Miinukset: Room's shower faucets did not work in the normal manner,so it was difficult to adjust temp quickly. No Kleenex in the room. Shampoo package impossible to open. Parking lot in poor condition, broken room item piled at the end of the lot. Room heat /ventilation system could not be adjusted to a temp then hold to that temp.

Plussat: The location

Miinukset: Seen a few roaches n needs a lit work like on shower it comes on when u run tub water but another that n the beds been hard has rock it is a great place could use a snack machine

Plussat: We did not have a room when we arrived. I showed my confirmation and was told tgey were completely booked and i did not have a reservation there.

Miinukset: For my reservation to have been confirmed so we had a room