Air-Con broken. Blood stained sheets. Pool unavailable Wifi rationed.
Manager paid for our taxi to airport to try to make ammends for the broken air-con in room, said the normal rate is $50, when we knew the local rate is $25-30 for that journey.
Thought we would treat ourselves on last night of holiday and have a nice swimming pool to use on our last morning.. Hotel is located miles away and not in the location my maps.me app said it was- 8km more southerly than expected- got lost on a dirt track for 1 hour looking for it. Arrived exhausted- proceeded to room- air conditioning stuck on 29degreee setting- warming up the room as we tried to sleep- result, we felt awful in the morning without a good nights rest. Swimming pool was out of order-staff had put chemicals into it the night before even though they knew we were coming. No kettle in room. No lifts to third floor- bags had to be dragged upstairs. Only one or two other rooms in this hotel were occupied during our stay- and they couldnt have checked that the air-con was working in our room. Loads of staff walking around /watching loud soap operas on TV in breakfast area & looking for ways to earn tips from us- but still all these problems. Wifi rationed to 1mb with a note informing us that this 1mb is worth $5, had to repeatedly ask for more codes to get basic emails. $50 fare to airport when we knew it was only $30 Blood stains on bed sheets.
Hotel South Beach Resort sijaitsee rannalla, ja Zanzibar Ferry Terminal sijaitsee 9,5 kilometrin päässä ja Kivukonin kalamarkkinat 9,8 kilometrin päässä majoitusliikkeestä. Käytössäsi on kuivapesulapalvelu, ympäri vuorokauden auki oleva vastaanotto ja kielitaitoinen henkilökunta. Tämä hotelli tarjoaa asiakkailleen seuraavat kokoustilat: kokouskeskus ja kokoushuoneet. Hyödynnä maksulliset lentokenttäkuljetukset (menopaluu) (saatavilla ympäri vuorokauden) ja kuljetus lauttaterminaaliin.
Perustuu 57 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.