Best Western Museumhotels Delft

location

elevator not working

The staff are very friendly and helpful and we would especially commend the night receptionist whose knowledge of first aid was invaluable when my wife fell in the street and dislocated and fractured her shoulder.

We were very disconcerted to find that the main access to the hotel has been severely disrupted by major construction works involving the builiding of a new mainline station underground, a new civic centre, a new multistory car park and new housing. This work will continue until 2015. Meanwhile, access to the underground car park used by the hotel has been closed and no nearby parking is available (This did not directly effect us, but could be a major problem for guests arriving by car.)

Comfortableand well-equiped. Internet access through cable in my room was included in the price and always accessible. Staff generally friendly and responsive - the failing fluorescent light in my room was fixed the same day. The breakfast staff deserve special mention for friendliness and attentiveness.

Real issue about trying to get laundry done. Unbelievably expensive - 26 Euros for 8-10 items and not the same day service advertised. Advise people to find the laundry in the Delft old town instead.