Hq Bar & Restaurant

The manager went out of his way to be helpful.

Would prefer a stand-alone shower instead of full bathroom shower. Breakfast menu was quite limited.

Staff were friendly and helpful when not too busy. The wet room was a good idea but drainage was inadequate leading to pooling. Manager phoned beforehand to confirm booking and was able to advise on transfer and book taxi to avoid exploitation by airport taxis. Good information about the interesting history of the hotel during WW2.

waitress was overworked during dinner serving when restaurant full. Owner and manager did not help her. Manager was generally helpful, owner was present but did not introduce himself or greet guests. Did not seem to have 'front of house' skills. Unable to enter hotel on arrival as keypad operates and code not known. Manager had to come from Mona hotel to check us in. Owner operated remote door control to admit us and we wandered bewildered until manager arrived - not very welcoming.