This hotel and its staff went out of its way to accomodate my requirements.
The manager went out of his way to be helpful.
Would prefer a stand-alone shower instead of full bathroom shower. Breakfast menu was quite limited.
The room was very spacious, the staff were friendly and welcoming and I would definitely stay there again
The parking was a little congested at times - in October it was possible to find a space eventually, but in high season I think this could be a problem
Very welcoming and very attentive staff
Staff were friendly and helpful when not too busy. The wet room was a good idea but drainage was inadequate leading to pooling. Manager phoned beforehand to confirm booking and was able to advise on transfer and book taxi to avoid exploitation by airport taxis. Good information about the interesting history of the hotel during WW2.
waitress was overworked during dinner serving when restaurant full. Owner and manager did not help her. Manager was generally helpful, owner was present but did not introduce himself or greet guests. Did not seem to have 'front of house' skills. Unable to enter hotel on arrival as keypad operates and code not known. Manager had to come from Mona hotel to check us in. Owner operated remote door control to admit us and we wandered bewildered until manager arrived - not very welcoming.
Staff friendly and helpful; large tidy room; food good for a small hotel. would recommend.
Good food ,real ales ,excellent room,
Could have been warmer
Friendly welcome/Bar facilities/comfortable room/friendly staff at breakfast
On street parking
Pleasant room, very clean, comfortable, good breaksfast. Friendly staff and hospitable owner.
Hotel staff could not have been any better
Douglas Beach ja Palace Casino sijaitsevat 5 minuutin kävelymatkan päässä majoitusliikkeestä. Käytössäsi on tietokonepiste, ympäri vuorokauden auki oleva vastaanotto ja kielitaitoinen henkilökunta.
Perustuu 102 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.