The Sefton

I have stayed at the Seffy before & quite like it. Not bad at all for the IoM. Particularly like Atrium rooms. Sadly I didnt get to stay there this time...

I found my easyjet flights had been cancelled due to covid & was offered alternative flight dates. I rang Sefton to see whether i could juggle dates or extend at minimal cost. Answer; nope, no chance. OK, I thought, lets wait and see what the Tynwald lot say about covid quarantine... Rang Seffy back couple days later and got the lone Security Guard who hadn't a clue what was going on, other than "It's closed". Sefton had shut down without informing booked guests. I emailed reservations etc with "where's my refund?" Nothing. Tried again & again. Nothing. So, still waiting for my refund after not having any stay or other subsequent contact of any kind, since paying in advance... I have to say, this is typically manx behaviour which would not really be tolerated on the mainland. Not very professional at all. If i don't get my stay eventually refunded I am probably gonna take them to court for it. I have the money to prove the point & enjoy this kind of sport.