The rooms were basic, but nice (try to get the Business Class suites). The gym was clean and orderly.
The location is not actually very good, it's behind everything in downtown, and even though so much is so close to you (including the Design District) none of it is walkable and requires weird U-turns and backtracking to get to in a car. From the rooms you could hear the street and other nearby sounds, even late at night. Their WiFi was AWFUL. I even switched rooms hoping that would solve it, but that didn't work. Finally, I was told you can't connect your phone and laptop at the same time, which didn't make sense. Then, when the 'IT' guy came, he didn't know how to use a Mac. I had to go to other hotels or the Design District to do any work, because their WiFi kept dropping every few seconds (literally) and the speeds were incredibly slow. The staff did nothing and had no answers. One night, someone came knocking on my door at 4am and then called asking if I had ordered room service or something, at 4am. The next morning they just said they'd check the cameras, but there was no follow up as far as I know. That night, another person came to the door at 1am with a USB cable claiming I had asked for it (I didn't). They kept my laundry for 2-3 days (had I not asked for it they may never have delivered it) and then said I could only pay in cash right then. When I asked them to bring a credit card machine because I didn't have cash, it became this whole long drama that required several phone calls back and forth. It just seemed as if the staff wasn't trained on how to work with guests.
Close to Dubai attractions Dubai Mall and Burj khalifa and free shuttles to this attractions. Also they have free shuttle to kite beach. The hotel has a nice pool that we really enjoyed.
Good location at downtown
Bugs, flies, construction next door while I am sleeping, tight rooms, very low quality materials.
Dubai Mall ja Dubai Fountain sijaitsevat 5 minuutin ajomatkan päässä. Käytössäsi on business center, ilmaiset sanomalehdet aulassa ja kuivapesula-/pesulapalvelut. Käytössäsi on lentokenttäkuljetukset (saatavilla ympäri vuorokauden). Jos saavut autolla, voit pysäköidä helposti, sillä ilmainen valet-pysäköinti kuuluu myös palveluihin.
Perustuu 4 296 arvosteluun
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.