|Etäisyys keskustaan||0,7 km|
Näytä arvostelut, jotka mainitsevat
Beds were good, but not for tall people. Breakfast was OK. Service was good, they could tell us where to park our vans in the city (weekends free on the streets) and when we could park it in the garage (after check-out other guests)
when i made the reservation to this hotel, i asked them if they could let us check-in early, since our arrival at Dusseldorf was early in the morning. They approved the early check-in and sent a confirmation mail. When we arrived at the hotel,i told the lady at the front desk that we have a confirmed early check-in. She didn’t even listen to me, and told us that the check in is at 14:00, the hotel is full, and it is impossible to let us check-in. I tried to tell her that we have confirmed it earlier with the hotel and if she checks the system she might see our room is prepared for check-in but she didn’t even listen to me. She told us to sit and wait because she has a lot of work to do. My wife is 5 months pregnant an my son is a 3 year old infant, so i had to sort this problem out and i called booking.com customer service.They confirmed that i have an early check-in approved by the hotel and they immediately called the lady at the front desk. We could hear them speaking, and the lady kept mentioning us “these people don’t understand” and told that she is busy. She was the worst and most mean receptionist i have ever met! Belive me, without her the hotel would easily have a better rating point on booking.com. Tourism is all about hospitalty, and if you have such a mean front desk personnel, it doesn’t matter if you have the nicest rooms. On the other hand, we are living in an age of “ratings” and if this hotel keeps employing mean people like this, they could easily go under 7 points. And belive me, nobody wants to stay at a such low rated hotel.
Easy way to check in in late night, Invoice was requested after arrived back to BUD and I received it in hours.Perfect.
Lack of night staff.
This is a great hotel in a great location. The staff were so warm and welcoming and happy to answer questions they had likely heard hundreds of times before. The buffet breakfast was exceptional for the price.
Nice, modern building clean rooms and easy to find
not as close to the train station as we had thought
This hotel is located in Düsseldorf, 1.5 km from the main train station. B&B Hotel Düsseldorf-City offers free WiFi and free parking. All rooms at B&B Hotel Düsseldorf-City are air-conditioned and soundproofed. Each room includes a flat-screen with Sky satellite channels, as well a private bathroom. Snacks and drinks can be purchased at a vending machine at B&B Hotel Düsseldorf-City. The nearest airport is Düsseldorf Airport, 6 km from B&B Hotel Düsseldorf-City. Cologne city centre is 34 km away.
Perustuu 1 545 arvosteluun
- Puhtaat huoneet
- Erinomainen vastaanotto
- Helppopääsyinen pysäköinti
- Kohtuuhintainen pysäköinti
Käytännöt vaihtelevat huonetyypin ja palveluntarjoajan mukaan.
- Goethe Museum 0,6 km
- Hofgarten 1,2 km
- K20 1,4 km
- Kunsthalle Düsseldorf 1,4 km
- Königsallee 1,5 km
- Museum Kunstpalast 1,6 km
|Duesseldorf Intl||5,8 km|
|Kölnin–Bonnin lentoasema||46,7 km|
|Düsseldorf Wehrhahn||233 m|