Southern Sun Elangeni & Maharani

Breakfast

1. Staff were not friendly when we checked in from reception to restaurant. They didn't seem to care much about their guests. 2. We booked for 2 rooms. One of the rooms was given to us at 2 pm and we were told to wait for the 2nd room that was not ready. We only got the 2nd room at 4 pm after several follow up. 3. We requested one car park for the 2 rooms. However, the car park was always full especially on the weekend. We were asked to either park at the sister hotel or outside. The security guards were not friendly at all, more on the rude side.

I stood in the queue for 40 minutes to check in, while my husband tried to entertain our two young kids. Our bathroom reeked of cigarette smoke. The cigarette smoke was so bad we didn't use the bathroom for a couple of hours while we tried to air it out. Sadly I had splurged on an executive room for my family.

Breakfast was very decent with a variety of options. Ocean-facing view from the room was great.

Rooms are just okay, not very modern. The bathroom didn't have a dedicated shower, but rather a bathtub with a shower curtain.