The Waterfront Hotel & Spa By Misty Blue Hotels

Check in was at 2pm when we got there our room was not ready and waited until 3:30pm Then the one elivator was not working and we had to wait very long for the other elivator to come down, standing in the heat. When we finally got to the room the aircon was not working. We had to phone reception 2 times for maintenance to come and assist. After still not showing we when down to ask where they are and the maintenance guy was just standing at reception. It took another hour to have us moved to another room with aircon as the other rooms also have still not been cleaned. At the restaurant the night when we went down for supper many items on the menu we could not order as they were out of stock. There were durty dishes on the stairs with fish in that smelled very bad, and because the elivator was not working properly we had to use the stairs walking through the terrible smell. Morning at breakfast, cheese was out of stoke and also no muesli and the birds came in the restaurant and ate the other breakfast serial. Reading the other reviews of this hotel it looked nice but this was Clearly not the case. We had a very bad experience.

the aircon system is attrocious..kept switching of after a few hours..staff do not appear to know the settings/system properly. only decaff coffee available in the rooms and no brown sugar.

The location is very good. Close to Shaka Marine and the beaches

It’s not clean. Carpets had stains on them. Once guest were done with the room service those dishes are placed on the staircase, creating an unhealthy and unsafe environment for guests. Air-condition wasn’t working properly in my room I had to be moved to a different room.

Coffee was good.

Elevator was too hot. Ask for ice was told to come and get it my self. Asked for iron in the morning it too over an hour I booked Superior room and the room was too small 1004 this is not fair and honest practice.