Durban hotellit lähellä North Beach

Plussat: Always good.

Miinukset: Restaurants need work.

Plussat: Everything else was excellent

Miinukset: The room was quite small for a family of 4.

Plussat: I booked the trip and Hotel as a surprise for our 30th anniversary. The staff exceeded in every expectation and even attended to details such as a complementary bottle of sparkling wine, rose petals and a ‘happy anniversary’ sign in the room. Service throughout and the food were superb. I can recommend the hotel to anyone interested in visiting Durban.

Miinukset: No negativities come to mind and we had an excellent stay

Plussat: Breakfast

Miinukset: 1. Staff were not friendly when we checked in from reception to restaurant. They didn't seem to care much about their guests. 2. We booked for 2 rooms. One of the rooms was given to us at 2 pm and we were told to wait for the 2nd room that was not ready. We only got the 2nd room at 4 pm after several follow up. 3. We requested one car park for the 2 rooms. However, the car park was always full especially on the weekend. We were asked to either park at the sister hotel or outside. The security guards were not friendly at all, more on the rude side.

Plussat: Gorgeous view of the sunrise. Great location. The staff were welcoming, and gracious.

Miinukset: Our room felt like a converted broom closet. For a hotel of this rating, I expected something a bit more spacious. Be wary of windows that open wide without any safety precautions. It was a bit hairy being on the tenth floor, and leaning out of the window with nary a safety net in sight!

Plussat: The food was good

Miinukset: Plates were whipped away as soon as you put your cutlery down even if others at the table hadn't finished eating and my cup of tea was removed when I hadn't even finished it! The pillows were so soft they weren't worth putting your head on.

Plussat: Everything was superb I had the best birthday ever thank you a million times for the gifts I felt like a princess ❤️❤️❤️

Miinukset: Nothing

Plussat: location is central

Miinukset: poor service

Plussat: Cuisine

Miinukset: Internet data cap

Plussat: Everything thing is just so perfect

Miinukset: Nothing

Plussat: Pleasant staff, delicious breakfast. Cleanliness and perfect location close to the beach and the amenities. Peaceful stay with an awesome sea view.

Miinukset: The air made a noise and leaked.

Plussat: Rooms were clean, breakfast was good.

Miinukset: Room on top of us was making noise early hours of the morning. It sounded like people where moving furnitures around.

Plussat: the breakfast was the best, more food to last a day. the room also was great having a great view next to the beach. i would look at our car parking downstairs nicely without any fuss.

Plussat: Location

Miinukset: Stafff attitude especial black to another black . Thy smile very wild for other races

Plussat: Ystävällinen henkilökunta.

Plussat: Great location, very vibey café on ground floor (Café Jiran), elegant 60 styles lobby. Prices are good and staff are very friendly.

Miinukset: Rooms quite basic, blue plastic sheeting on windows (presumably for thermal protection against the sun) is tacky. The family suite, which is advertised as having two bedrooms, is really one bedroom and an upgraded broom closet.

Plussat: Everything was awesome venue,breakfast sea view friendly staff

Miinukset: Nothing

Plussat: Good quality for the price, good location, breakfast was tasty, the view is breathtaking

Miinukset: Check in did not happen at 14:00. The bath drain was blocked with debris. The windows were difficult or impossible to open/close. I asked for cutlery, 45 min later they call me to check if I indeed requested cutlery... in the meantime I had already used my hands to eat.

Plussat: Service, all staff was friendly receptionist, cleaners, security....room are clean, breakfast was great...nice view while njoyin breakfast.... lekker baie mooi

Miinukset: Was happy with the service...please add more DStv channels 161, 129 and tv remote ....we had one t.v remote if u wana change channel must get up n get it from the other room.

Plussat: Cleanliness of the property is 100%

Miinukset: Nothing

Plussat: Location was great and vegetarian pasta excellent

Miinukset: Fruit at breakfast was not very good.

Plussat: Breakfast was very good,was disappointed only realised when i was leaving yourl served variety of beverages,thought it was just tea n coffee ,juice.loved the variety,

Miinukset: For a 5 star hotel ,had request twice for toiletries, how can 2 people use 50ml body wash,1 lotion n conditioner was given,when requested something to consider leaving choçolate in rooms,some complimentary stuff for people celebrating something special.

Plussat: The room design. Breakfast Location

Miinukset: The bathroom is not that much private . The rooms are a bit small

Plussat: Good location Comfortable Good breakfast Staff were lovely

Miinukset: Nothing much

Plussat: Staff was friendly. Was really impressed with your chef for breakfast that prepared the most delicious soya sausage upon my request..

Plussat: Cleanliness and services

Plussat: Staff was helpful

Miinukset: Waited a long time for room service to answer calls

Plussat: The hotel was clean 20 star comfortable the staff were all friendly the roof top pool was perfect its very close to the beach the club's the restaurants I can't wait to visit the hotel again

Miinukset: I like everything I mean everything

Plussat: BREAK FAST

Miinukset: THE PRICE I PAY DIDNT TELL ME BREAKFAST IS NOT INCLUDED

Plussat: Location

Plussat: The breakfast was exceptionally well

Miinukset: There was this chef cooking homelet on Sunday morning shift, seems like hee doesn't like what he's doing. His attitude is a big NO

Plussat: Right on the beach

Miinukset: They don’t care about do not disturb signs. I had do not disturb on my door and they rang my door multiple times. Once to let me know I forgot to remove the sign. Nothing can be charged to the room. Must be paid for at the time. Pool is on 7th floor but you must go down to lobby to get towels and if you don’t bring your wet towel down after the charge you. Staff was not very professional

Miinukset: Checking in programme

Plussat: The bed was comfortable. The location was excellent.

Miinukset: The staff was not friendly

Plussat: The bed was very comfortable

Miinukset: It really exceeded my expectations

Plussat: The hotel was very neat, room beautiful and the staff friendly. Breakfast was excellent. I loved everything about it so did my kids.

Miinukset: During load shedding we had to take the stairs to the 8th floor and during breakfast the dinning area was dark. For a big hotel like this there should be an alternative in case of power failure.

Plussat: I liked everything about the place, definitely a place to stay if you want to be in the city centre and not far away from the beach. Its location its perfect and the breakfast and room service are top

Plussat: Food, staff, environment and in all prices

Miinukset: The room they gave me was near the lift section I could hear noise from outside.

Plussat: I Liked Everything About Royal Hotel. And Your Staff Is Very Friendly And Sweet

Miinukset: The Is Nothing I Didnt Like Everything Was Perfect..As A Result I Would Like To Come Back Next Time I Visit Durban.

Plussat: The staff are friendly and approachable and professional

Miinukset: It's too far from the beach

Plussat: All was in order

Miinukset: 1 sink was blocked

Plussat: Everything was perfect as advertised

Miinukset: Nothing

Plussat: Bed and food.

Miinukset: Up and down to get the exit tickets for parking, why don't you use 1 ticket system

Miinukset: Your calls were inactive when I try to change dates due to COVID 19,I've sent messages(email) with no reply

Plussat: I like everything about the hotel. From the staff to facilities.