Cavendish Hotel

The room was very spacious and clean

Very disappointed with service for meals waiter fetched starter and main course together, when told just shrugged his shoulders and walked away. also there was a function on the Saturday evening and residents might as well not have been there, asked for a liqueur coffee but was told they had run out of cream but was told later that they did not have time to make it because of the function. very disappointed as we had paid for four nights stay for our Golden Wedding, and to finish it all the lift broke down.

Spacious bedroom. Comfortable & clean.

Hotel standards have fallen now it’s Brittainia. Bonningtons was much better. No room guide in room. Room was cold when we arrived & advises heating wasn’t turned on until 6pm in bedrooms. Breakfast was ok but fried eggs were more like hard boiled. No other options offered for breakfast like we had on previous stays. Won’t be staying again which is a shame as we have been to that hotel for 9 years.

So dirty! Just shocking!

- Great location - Comfy beds -Modern bathrooms with good showers -Spare pillows and cover in room

- Switched rooms 3 times - First 2 rooms were honestly shocking Finger prints and black dirt marks on walls. Floor not vacumed Toilet not cleaned. Pubic hair on toilet seat. Dust everywhete around the rooms. Window sills not cleaned woth dirt and dead bugs. If kayak would allow me to upload photos I'd show you! - Staff on reception were just not welcoming and friendly. - One male manager helped with my complaint but the female receptionists stood talking in the back room for a good 5 minutes with customers waiting (even if its eork related at least acknowledge customets and advise them you'll be there soon)

Poor hotel none of the above

Nothing a dirty hotel

Hotel was dirty, room 12 toilet seat was broken, urine round base of toilet, bedding was stained with tea/coffee, was given another room was of large size again not fully clean, breakfast was cold and dinning area again dirty