Eastbourne hotellia

Plussat: Breakfast Excellent location good

Plussat: The location of the hotel is excellent, lovely to look out over the sea when having breakfast. Good choice of breakfast food. Th room was fine apart from being a little dark.

Miinukset: The bedroom was a little dark and could do with extra lighting. A couple of the curtain hooks had broken but there was a blind as well as a curtain. The scrambled egg was rather dry, I have had this problem before. I’m not sure how it can be resolved as scrambled egg does go rather dry when sitting. I noticed the bowl was sitting in another bowl of water which helped a little.

Plussat: Very comfy bed and pillows Very nice and clean Pretty central

Miinukset: Hot water to have a bath , not hot enough

Plussat: Great views from room 609. The hotel was clean and comfortable. I ordered a breakfast in bed that you had to pay an extra £3 for. All the staff I talk to seem to be very professional.

Miinukset: No sauces or pepper and salt with my cook breakfast

Plussat: Hyvä sijainti lähellä kaupunkia ja nähtävyyksiä, tilava huone josta parvekkeelta merinäköala, ystävällinen henkilökunta, runsas aamiainen*

Miinukset: *aamiaisella ei ollut tuoreita vihanneksia.

Plussat: Excellent location, easy parking, friendly staff, good bar/restaurant and the room was spacious and clean.

Miinukset: small bathroom in comparison to room size

Plussat: Beautiful hotel,breathtaking view,lovely modern surroundings,quality breakfast, lovely restaurant,warm welcoming staff. Lovely tea room and bar lounge offering great food and afternoon tea also available ⭐️⭐️⭐️⭐️⭐️

Miinukset: Loved everything

Plussat: Loistava sijainti, näköala parvekkeelta merelle, ystävällinen henkilökunta, aamiainen, tilava huone.

Miinukset: Aamiaisella ei ollut vihanneksia (paitsi grillitomaatit)

Plussat: Everything...

Miinukset: Nothing...

Plussat: staff were very friendly and easy check in and check out.

Miinukset: Room was a little tired

Plussat: Style

Miinukset: Not applicable

Plussat: Excellent service and hospitality, messaged the hotel to inform them that it was our anniversary and we were given a card and an upgrade.which was a lovely touch.

Miinukset: Nothing

Plussat: I liked the location and the room sizes

Miinukset: It is in poor repair especially tue swimming area and bathrooms

Plussat: The staff we are exemplary. Friendly extremely helpful and charming. The location has a old world charm and is quaint.

Miinukset: The radiator made a strange banging sound at night . But this was minor

Plussat: Breakfast fine coffee a bit tepid otherwise fine

Miinukset: Nothing really

Plussat: Good Location and ease of parking . Good Bar and restaurant

Miinukset: The room was very small and very tired . The air con didn`t work and the window could not be opened and as such the room was extremley stuffy . This is bad enough in April but imagine it would be a nightmare in high summer . Th ensuite was a wet room which was ok , however the room flooded if the shower was on full power shower mode . Also there were no vanity units or shelves for toiletries so these had to be kept in the bedroom as brought in as required .

Plussat: Central location on Sea Front with sea views.

Miinukset: Hotel is tired and although, bed sheets, towels and bathroom were clean, common areas have stained carpets, lift was slow and had a notice saying that it was temperamental ! In the room the light fittings were dusty and furniture in need of repair e.g. Chair upholstery damaged and furniture basic and stained. Windows were filthy and look like they have not be cleaned for many months!

Plussat: The room looked out on a brick wall. Very dark.

Miinukset: Looking at a brick wall

Plussat: Nothing a dirty hotel

Miinukset: Hotel was dirty, room 12 toilet seat was broken, urine round base of toilet, bedding was stained with tea/coffee, was given another room was of large size again not fully clean, breakfast was cold and dinning area again dirty

Plussat: Ihana kaupunki ja mahtava tunnelma tennisturnauksessa. Sää suosi ja rantabulevardilla aina mukavaa tekemistä.

Miinukset: Emme saaneet huonetta, jonka varasimme, vaan meidät siirrettiin kellariin ns. City huoneeseen, missä ei ikkunoita lainkaan ja erittäin huono huoneilma. Henkilökunta oli myös erittäin töykeää. Muualla kyllä palvelu aina ystävällistä.

Plussat: Nice Hotel. My room was a disabled sea view room - very nice. My son and grandaughter's room was much smaller and partly looked onto a brick wall and was very hot at night even with the window open. Also the lift broke down twice and we were on the 4th floor

Plussat: - Great location - Comfy beds -Modern bathrooms with good showers -Spare pillows and cover in room

Miinukset: - Switched rooms 3 times - First 2 rooms were honestly shocking Finger prints and black dirt marks on walls. Floor not vacumed Toilet not cleaned. Pubic hair on toilet seat. Dust everywhete around the rooms. Window sills not cleaned woth dirt and dead bugs. If kayak would allow me to upload photos I'd show you! - Staff on reception were just not welcoming and friendly. - One male manager helped with my complaint but the female receptionists stood talking in the back room for a good 5 minutes with customers waiting (even if its eork related at least acknowledge customets and advise them you'll be there soon)

Plussat: professional , elegance is their norm and the rooms are impeccable, we return because it never changes and value remains part of the package

Plussat: The location

Miinukset: The poor decor upstairs and poor internet. I was missold and mislead - website trivago said spa, internet, 4 star. Got there to find cosmetically downstairs was ok but it fooled you into thinking upstairs was good. No spa. So so poor. Not partic clean, grim bathroom and furniture. Easy things to put right such as black grouting, broken tiles, stains. New side tables won’t break the bank! Internet was awful. Kept logging off downstairs and had to pay upstairs and had the same problem. Felt very sorry for the staff who were embarrassed and did everything they could for which I was grateful. They were very polite and helpful. Shockingly however they said they know about all the faults and had lots of complaints but ‘it’s nothing to do with us, we’ve been taken over, it’s Britannia’. Sad about the lack of professionalism, lack of pride in company and lack of truthfulness by owners in information and lack of ownership of action. Would not stay again. Very sad.

Plussat: It was a New Year’s Eve event . Very well organised, meal lovely and great music thoroughly enjoyed it

Miinukset: Problems with the lift , shortage of staff in bar

Plussat: We had a very large spacious room, with lovely seaviews towards the pier, with a balcony. The room was on the fouth / top floor of the hotel, which gave us fantastic views, both of the sea and Eastbourne. The beds were very comfortable, The room was spotlessly clean, and it was warm, and quiet, being on the top floor. There was everything we could want in the room , and the hotel was very large, with really nice decor. A proper seaside hotel. The staff were friendly and helpful, we couldn't fault anything, and wouldn't hesitate to stay there again. This is a lovely hotel to stay in . The Best Brittannia Hotel we have stayed in so far, and also better than a lot of other hotels. Thank You Cavendish Hotel Eastbourne.

Miinukset: Unfortunately, they were having trouble with the televisions. I think it was the signal supplier, and not the hotels fault, but this didn't affect our stay. But i do wish they could supply the internet free in the bedrooms, instead of having to pay, i think it is £7 for twenty four hours, a lot of hotels we have been to, supply it free.