Birmingham hotellia

Plussat: The complimentary breakfast.

Plussat: A wonderful warm welcome to your stay, staff are extremely helpful and friendly especially Anna. Everything is impeccable and all needs are catered for.

Miinukset: That we had to leave from a wonderful weekend :)

Plussat: I appreciated the vegan options (e.g. soya milk) at breakfast! Not many hotels do this.

Miinukset: Ideally I would have liked a bathtub, I was there on business so it would have been great to relax in a bath at the end of the day.

Plussat: Hyvä sijainti sekä ystävällinen palvelu ja englantilainen aamiainen, hedelmiä olivin toivonut lisää.

Plussat: Mahtava sijainti, erinomaiset shoppailumahdollisuudet (Bull Ring) ja miellyttävä ilmapiiri kaupungissa.

Miinukset: Aamiainen ei aivan vastannut odotuksia. Valikoiman koimme suppeaksi ja esillepano esim. leivän ja ainoan "leikkeleen" (juuston) valinneille oli tilan ääripäädyissä. Vatsan sai kyllä täyteen.

Plussat: Hyvällä paikalla, lähellä ostosmahdollisuuksia. Mukava henkilökunta. Perushyvä aamupala. Hyvä suihku. Kiva pieni keittiö.

Miinukset: Vähän kulunut huone ja tunkkainen haju. Ikkunasta näkymä ei niin miellyttävä.

Plussat: Reasonable priced, super clean room, good range of breakfast thrown in. Well stocked kitchenette, if you needed to use to. Hotel itself was really quiet - we didn’t hear any noise from any other rooms.

Miinukset: Only gripe was room was a little chilly and the air con (even though we turned the control off), was really noisy at night.

Plussat: Location perfect 4 minute walk from train station and central to shops and restaurants. Fantastic suite and facilities in the hotel. Staff friendly and efficient. Breakfast was outstanding.

Plussat: Superbly convenient location in the heart of Birmingham. Very friendly staff.

Plussat: Perfect location amazing breackfast and very clean

Plussat: Close to centre of the city. Very clean and comfortable.

Miinukset: The toilet area in the bathroom was a little tight

Plussat: Good price for four people sharing, well equipped and good location for town

Plussat: Nice and central to all the shops and restaurants. Lovely and clean friendly staff.

Plussat: The staff on ground were very helpful , courteous and always willing to help. The hotel is located at the centre of most activities and it was easier commuting round the city. if I am I Birmingham again, it will surely be Adagio

Miinukset: I honestly didn't like the fact that I had to empty my thrash. I suppose that can be sorted by the house attendants, although the location designated for the thrash not far.

Plussat: Hyvä englantilainen aamiainen 10 punnalla. Tilava ja moderni huone, jossa hyvinvarusteltu keittiö. Sijainti keskustassa lähellä ostoskeskusta ja rautatieasemaa, johon lentokenttäjuna tulee. Ymmärrettävä suihku, josta tuli myös lämmintä vettä. Myös ilmastointijärjestelmää osasi käyttää, koska siihen oli kirjalliset ohjeet. Tämä ei ole yleistä brittihotelleissa. Ilmainen ja hyvintoimiva wifi.

Plussat: Uudehko majoituspaikka hyvällä sijainnilla. Kaikki toimi moitteettomasti. Suosittelemme.

Miinukset: Kallis aamiainen ei houkutellut.

Plussat: I liked the fast responses from the staff, I asked for a room on top floors and the staff helped in finding one quickly. Also while breakfast they were very friendly. Cleanliness was at its top level. Would love to book again for such trips.

Plussat: Only yucky scrambled eggs on offer.

Plussat: Good location

Miinukset: Beds not comfortable, desk staff not very pleasant, and it’s not worth how much I was charged.

Plussat: Lovely room

Miinukset: Restaurant and food

Plussat: modern, clean, well located

Miinukset: construction site nearby (temporary)

Plussat: everything clean and new，WiFi connection is quick and stable.

Miinukset: The heating system in our room seems not good, we called the reception for a check but no staff appeared.

Plussat: Aamiainen oli loistava ja sijainti hyvä lähellä isoa New streetin asemaa. Uusi hotelli ja jopa 17 kerrosta. Suosittelen kaikille :)

Plussat: Sijainti ja hotellin siisteys.

Miinukset: Aamiaisella ruuhkaa ja tarjoiltavat loppuivat. Toisena yönä hotellin huoneissa ja käytävillä metelöintiä.

Plussat: Hyvä ruoka, miellyttävä ja puhdas hotelli. Mukava sijainti.

Miinukset: Tyyny ja sänky olivat minulle liian kovia, en pystynyt nukkumaan hyvin.

Plussat: Amazingly clean and comfortable

Plussat: Staff were very friendly & welcoming. The king size bed was very comfortable and the breakfast superb & great value for money. The fridge in the bedroom was a nice touch.

Miinukset: The corridors are looking a little tired and shabby. We stayed in a room on the 5th floor and woodwork was chipped and carpet looking rather worn. There was no mirror above the dressing table so had to kneel on the floor to do my hair & makeup as the mirror was on the back of the door.

Plussat: The location was good although the parking whilst acceptable is the best that can be achieved. Parking is about a 800m walk through a shopping mall.

Miinukset: Not a problem of the hotel but Birmingham is going through road closures so taxis are often delayed, which given the car park could be problematic. Although there are walks along the canal to get to most places.

Miinukset: TV not working on arrival. With jet lag and wailing at midnight, NO tv to watch. Was sorted the next day. NO kettle to boil water, not suitable to use coffee machine as water tastes of coffee.

Plussat: Great location 5 minutes walk from Birmingham New Street Station. Lots of good restaurants on your door step

Plussat: Location

Miinukset: Nothing

Plussat: Lovely bed, clean. Staff were amazing

Miinukset: No mirror in room other than on the door so had a lovely costing area which should have had a mirror. Found it difficult to straighten my hair as plug other side of room from mirror

Plussat: The location

Miinukset: Overpriced plus very noisy couldn’t sleep due to noise from other guests

Plussat: Fantastic hotel.

Plussat: Tcity centre location

Plussat: Clean rooms, modern, fancy

Miinukset: Breakfast is nice but a little steep on the price

Plussat: The room was comfortable and hotel central

Miinukset: Servicing was poor. Constantly had to ask for towels and toiletries. Parking was expensive

Plussat: It was wheel chair friendly, the cocktails where made well! Service was good, thevonly small thing which would of been nice was if there where slightly more gluten free options combined with vegitarian as choosing to cut meat out over jan but am wheat intolerant. Everyone was super friendly! Loved how almond milk was available for breskfast. Room was very comfy pretty and clean.

Miinukset: I wish there was a bath but we needed a three bed room. Everything else i couldnt fault.

Plussat: check in was pleasant and quick, shower was very good quality/standard.

Miinukset: 1. huge construction site directly outside the building, construction underway inside the building, whilst construction on private land outside the hotel is hardly the hotels fault and from time to time construction and or work/improvements have to be carried out inside the hotel whilst still trading, there was no mention or warning of this on any of the booking sites or hotel website. 2. The the room prices, which are in Birmingham City Centre most expensive, £230 for a standard (although it is called deluxe) double room, it certainly isn't in the most exclusive category, 5th floor but the views very poor, room was on the small side and fairly average. 3. Room service was shocking, tried reception 4 times and room service 5 time with no success. Had to go down to reception myself, where the receptionist was undertaking cleaning duties elsewhere and not able to hear or answer the reception phone. He found room service, who advised they do not serve cheesecake, well, deserts at all through room service at night, they then went on to have no white `champagne, only a rose/pink champagne available at £135.00. II asked for one to be sent up to the room, 25 minutes later I called reception 3 times and room service 3 times to find out where it had not been delivered, but no one answered again. I then had to leave the room again and go down to reception, who was again cleaning, someone had just been sent up with it. (it took over 30 minutes for a bottle of champagne. to be delivered,, 14 phone calls and two visits to reception (and this is a £230.00 a night basic room hotel. Breakfast an extra £36.00 for two breakfasts was the worst I have ever had, sausages, bacon and beans seemed like they had been in the hot plates for 3 hours plus. Check out - shocking, waiting 10 minutes for my room to be inspected before deposit £100 refunded. there is more.

Plussat: I expected there to be slippers provided but did not

Plussat: The location was perfect for the German market, staff were really friendly and helpful

Miinukset: I have no complaints about the hotel

Plussat: Bar pints bit pricy thou 6 pound a pint

Miinukset: No fridge in exec room

Plussat: I originally booked an executive king room to stay for the night however upon arrival we were upgraded to a suite due to it being our anniversary. Absolutely fantastic hotel for the price. We would definitely stay here again and again and again!

Miinukset: Our stay was short to enjoy all the goodness of the suite!

Plussat: Really nice rooms. Upscale. Walking distance to Bull Ring shopping and food.

Miinukset: Staff seemed distracted; detached. Below average service in restaurant and bar.

Plussat: Room view

Miinukset: The multi storey car park was very confusing

Plussat: Modern and clean.

Miinukset: Location was far out but a short Uber ride everywhere.

Plussat: Very comfortable beds. Good climate control in the rooms, Good soundproofing from the traffic.

Miinukset: Fresh milk on complimentary tea tray.

Plussat: Good location and friendly staff

Miinukset: Rooms next to the lift are noisy, however the staff were kind enough to move my room away from the lift.

Plussat: Comfortable bed, controllable air con.

Miinukset: Window very small

Plussat: Well run hotel, all members if staff are very keen to help when needed. Management were more laid back than front of house staff strangely enough.

Miinukset: Parking

Plussat: The location

Miinukset: The staff. Completely unreasonable,unprofessional and their policy

Plussat: From start to finish the stay has been prefect! It was my boyfriends birthday and they left a chocolate cookie in the room with a hand made card which was so thoughtful! The view was amazing from our room! We went up to Marcos restaurant which was excellent, and carried on the night at a few bars, we got in late and wanted food and the hotel staff on the night shift were very helpful. Then today we used the club spa, the three treatments we had were Probly the best ones we have had! Overall a amazing stay! Defiantly will be back!

Miinukset: The pool in the spa was cold!

Plussat: Perfect check in from nice friendly staff, fantastic room and great views from the rooftop bar / restaurant, great location in the city and lovely walks along the canal

Plussat: A great location and room with a view, clean and great restaurant

Miinukset: Nothing

Miinukset: Quite environment and nice location.

Plussat: Day staff very helpful and friendly anything I need they helped

Miinukset: Front of house early morning need to change how they talk to people saying can't get a room at 6am then have to phone up and booked it because he didn't want to give me a room

Plussat: Room very clean everything you needed for night bed very comfy breakfast was really good and everything you needed

Miinukset: Evening menu was a bit disappointing had no onion rings or coleslaw

Plussat: Comfortable bed , clean rooms

Plussat: Room was excellent clean worm lovely note left in the room excellent hotel

Miinukset: U cant make anything better out of the best

Plussat: My 1st time with Hoilday Inn after goong with 2 other big hotel chains never again was well pleased will use again

Miinukset: Never found any thing to dislike

Plussat: Great location for the airport

Miinukset: Bath mat was very dirty

Plussat: female staff very 'friendly'. food great. would definitely stay there again

Plussat: Lovely hotel & location was good. Room nice and comfortable, bar area is very nice.

Miinukset: Nothing

Plussat: Location excellent Staff friendly and helpful

Miinukset: Given noisy room, especially Saturday night Inadequate towel rails in bathroom As it was a double room, an extra chair would have been nice

Plussat: Fabulous location for an event at Symphony Hall & only about 15 min walk to city centre. Staff very friendly. Room lovely, very comfortable & clean. This was our 2nd stay at this hotel & would definitely stay again if we need an overnight in the city.

Plussat: great location, great staff both at reception and the table service in the bar. Room on the second floor very calm and quiet.

Miinukset: nothing to dislike.

Miinukset: Due to refurbishing there was noice mostly of the night and workers was around at the breakfast

Plussat: Great location

Plussat: If you need somewhere close to the NEC or airport for a night or two, this is perfect. Breakfast is highly recommended and good value. Staff friendly if a little busy in the evening (the same person was doing reception and serving at the bar!). It is functional but does the job well. The shower design is excellent!

Plussat: Siisti paikka ja huoneet.

Miinukset: Aamiaisella oli vaikeuksia saada kahvia, koska kahviautomaatit eivät toimineet kunnolla. Aamiainen hintaansa nähden ok. Illalliselle ei kannata mennä kiireellä. Palvelu oli tosi hidasta. Ruoka oli syötäväksi kelpaavaa.

Plussat: 2nd stay at this hotel excellent location, very pleasant helpful staff & very clean.

Plussat: Room good as always. Nice and quiet

Miinukset: Delay over order for meal - but ok when it arrived. Restaurant very busy and noisy!

Plussat: Nice clean room 2 minutes away from the airport. Easy check in not to much noise from the area around.

Plussat: Location to the airport

Miinukset: Nothing really as you get what you pay for, it was an over night stay to save rushing to the airport in the morning.

Plussat: The rooms are clean and tidy I think the only difference I noticed from the budget rooms is the tea making facility. Staff in the bar very good and the food was very nice.

Miinukset: Having to fill my own details on a very small mobile telephone and have still not received the invoice.

Miinukset: For the amount of money it was, I was expecting the bed to be amazing and the room to be something ‘extra’. It was a bog standard B&B type room. Even the shampoo was glued to the wall. There was no soap. Just did not warrant the money paid! Very noisy, too. Got woken up 3 times in the night. Got up knackered!!

Plussat: Comfy room. Large bathroom.

Miinukset: The view from the window.

Plussat: Clean comfortable and staff are very helpful and accommodating.

Plussat: Excellent breakfast. All staff very efficient and friendly. We were especially impressed by one member of staff in the restaurant, I think her name was Katie. She was working extremally hard and quickly without ever getting flusteredand was polite and very helpful. Excellent atmosphere throughout the hotel. Excellent TV's in the rooms

Miinukset: we had no concerns

Plussat: Location, clean , modern, wifi free

Miinukset: Breakfast was fry up City, poor selection of fruit, yoghurt

Plussat: Location is great for easy access to the Arena and restaurant area. Good buffet style breakfast, which was nice and hot for a change with vegan/veggie options available.

Miinukset: We specifically booked a room with a king sized bed, what this meant in practice was that there was no floor space left in the room - to the extent that we spent the weekend fighting round chairs and couldn't even open the fridge door. If we had ordered a budget room then fair enough, but we paid top whack. I mentioned this to the reception staff at check out and they didn't seem to have an answer.

Plussat: Check in easy and staff friendly and polite, even though we were in a rush, due to heavy traffic.

Miinukset: Not a ‘proper ‘ Hilton. No overnight room service. Booked a twin for Dad and I and ended up with a small double. Reception did swap our room to a King bed for no extra charge. No twins available. Bathroom tiny!

Miinukset: Not much in the way of tea and coffee in the room

Plussat: Efficient reception and bar.

Miinukset: A couple of biscuits with the tea/coffee in room would be nice for those in a rush early am

Plussat: Central location, clean, exceptionally comfortable. Rooms were more than adequate for two night stay.

Miinukset: Nithing

Plussat: Good location

Miinukset: Bathroom was shabby ,really not what I was expecting for the money I spent on the room

Plussat: Good breakfast and handy location.

Miinukset: I booked a room to share with my adult daughter so booked 2 double beds. Paid in full on arrival only to find one double bed and an accessible bathroom ( tall toilet, low bath, pull cords everywhere including over the bed 2 of us had to share) Disappointed to discover that when my booking was made through yourselves there was no room with 2 double beds actually available. Spoke to Duty Manager who confirmed this, she apologised and refunded the cost of breakfast but I would rather have had a good night's sleep so would my daughter!

Plussat: Hotel Bath sink and bath tub was clogs call for service they came late and did a temporary fixed and it work for a day and again it clogs

Miinukset: No parking facilities on premises and no refrigerator in room

Plussat: THe hotel could do with a bit of a Uplift, starting to look dated ? Coridoors could do with a bit of paint and new carpets. However it was still suited my requirments

Plussat: Very good value for money and friendly staff

Miinukset: Pillows very high.

Plussat: Nice amenities and room

Miinukset: Room service choice wasn’t great

Plussat: Staff were lovely; and the bottle of wine in the room was much appreciated. However, the card was to a Ms Sanderson and not Mrs Brown which was odd! The room was amazing; I wish we had longer to stay there! The bed was extremely comfortable and a good king size!

Miinukset: We had dinner in the restaurant on the first night and the food was lovely, service a little slow. However when we came to pay we were given someone elses bill! It was soon put right and we paid the right amount in the end but it could have been costly for us! So in future we will always check the bill just in case!

Plussat: Everything great service location and cleanliness

Miinukset: Very noisy AC in the room

Plussat: Sijainti oli loistava.

Miinukset: Ei aamiaista.