Kalenshen Hotel Cerro Calafate

The swimming pool, although had many dead flies was very pleasant after a long day hiking :)

The staff just didn't care. Another guest commented the same! Understaffed and just not happy to help. Also wifi is very intermittent- sometimes non existent! Almost left the first night but staff threatened to take the whole booking fee - this particular male member of staff was rude and aggressive, happy to leave! Ps breakfast appalling - again staff not caring (actually ran out of bread & hot water multipletimes!)

Spacious room and helpful reception staff.

Breakfast the worst we've had in 4 weeks; nothing fresh. Poor Christmas Eve menu; again, nothing fresh except one salad. Staff in dining room totally disinterested in replenishing plates, cutlery and food. Towels changed daily - totally unnecessary. No facility on ground floor window to keep securely open at night.

Rooms were clean and comfortable. Staff were friendly and assisted where possible. Jacuzzi worked well.

Location- hotel was out of town, not what it said on internet. View blocked by hotel in front. Breakfast was poor with no cooked food. Rooms did not have tea/ coffee facilities or fridge with cold water (not allowed to drink from the taps. Insufficient TV channels.Swimming pool was closed for cleaning during our stay.

staf was very good, room big and clean

A bit tired and noisy. Once had a nice view but a new Hotel in front has blocked the view. OK value for money

The swimming pool is small but nice and warm (bathtub temperature).

There are better choices in Calafate! The Hotel is situated a little bit outside on a hill, but just behind another hotel. Therefore most of the rooms don't have a look-out to the beautiful landscape. We had a view to a dusty street. The hotel telefon and the hotel internet computer didn't work, hot water water was not available before 7 am, payment with credit card was not possible. Too expensive.