Halvat lennot Argentiinaan

Miinukset: "Good food and entertainment. Flight started in delay as usual with Turkish"

Plussat: "Food is amazing."

Plussat: "Tea"
Miinukset: "Food and service"

Plussat: "Friendly crew. Plane well maintained"
Miinukset: "Delay, poor boarding"

Miinukset: "The Crew was on top of passengers requests. I asked three different crew memberrs for paper towels and no one delivered."

Miinukset: "They lost my baggage and everything I had was in that bag!"

Plussat: "Charged me >$700 for missing a flight. This never happened earlier. Customer service girls are robotic: they just repeat the same lines. THY wasn't like this, something major has changed."
Miinukset: "Zero effort to reaccommodate."

Plussat: "High quality in.Biz.Great selections of food but wine a little scarce"
Miinukset: "More wine"

Miinukset: "I was disappointed that the two female flight attendants on my side (seats A&B) did not come across friendly, and any request appeared to be a bother. At one point I requested bread and butter, the flight attendant seemed annoyed and said if she can find some, and never came back to me. I went to the galley, where a male flight attendant was working on something. I requested some bread and butter from him, was met with s smile, and was able to locate a roll and butter for me in under a min. Please note, I do not think this was a gender issues, it just happens to be the situation with this case, and I specified it as I do not know the names of the flight attendants, but the airline should be able to identify who was working the different sections."

Plussat: "They boarded on time, took off on time, and the service was friendly."
Miinukset: "Nothing really."

Plussat: "Overall flight is good"
Miinukset: "The crew is really not aware of how to deal with passengers of various levels. They don't seem to have the sense of responsibility..."

Plussat: "Nothing isn’t good flight"
Miinukset: "I don’t have any thing to say everything are bad even Airport too bad to find WI Fi also has unclean bathrooms over there"

Plussat: "Стьюарды"
Miinukset: "Ничего"

Plussat: "On-time departure. very polite and friendly staff and we got there fast!"

Plussat: "Good service"
Miinukset: "Departure delay"

Miinukset: "Tried to cancel due to flooding in home and they would not refund my ticket. Neither would airfare.com, whom I purchased the ticket through."

Plussat: "The staff!"
Miinukset: "The turbulence lol"

Plussat: "I liked the dessert , blankets and pillow were available to all and washroom was good"
Miinukset: "Food was ok , kids did not like and snacks were not available after meal although mentioned. Service was poor . Let space was not too much"

Miinukset: "All was fine."

Plussat: "la comida y el serivico del personal arriba del avion"
Miinukset: "No me gusto la espera en algunos boarding de los aeropuertos"

Miinukset: "Seats could be a little more comfortable, not enough legroom."

Plussat: "Way too many announcements throughout the flight. We has a crazy amount of security checks which caused a delay then had a bus ride to the other side of the airport to get on the plane!"

Miinukset: "Please change my meal request from diabetic to regular"

Plussat: "Food is good."
Miinukset: "Horrible customer serivce. Unhelpful staff at front desk for check in and seat changes."

Miinukset: "Seats on 777 are to close. Both times I have flown Turkish air, we sat on the plane for well over a hour on the ground before we pushed back from the gate."

Plussat: "Boarding was timely. Would be helpful if you started lines by boarding group so there is some semblance of order."
Miinukset: "Overhead announcements were difficult to understand. Cabin Crew were inefficient in their service, going back and forth numerous times because they forgot this or that. There's no point requesting a special meal if you have dietary restrictions, because they don't seem to have a way of knowing you've made the request."

Plussat: "Food was OK, sometimes good even."
Miinukset: "Terrible customer service"

Plussat: "Dessert was good. Seat width was comfortable. Crew was courteous and helpful but could do way better."
Miinukset: "Boarding process is terrible. International transfers are utterly chaotic and there is a tremendous language problem that complicates every single issue."

Plussat: "aircraft was clean and well maintained, generally good service on board"
Miinukset: "Flight was delayed due to weather in Istanbul, information provided to passengers about delay and options was nonexistent"

Plussat: "service always good"
Miinukset: "on the last flight didn't even have a personal monitor"

Plussat: "The service and the meals, even in economy class."
Miinukset: "Nothing."

Plussat: "Entertainment System was great, many choices and easy to navigate. This was important because the flight was delayed on both ends so we were sitting for even longer than our already long flight."
Miinukset: "Boarding was unorganized although we'd been divided into four groups, people were jumbled together not really knowing when their group had been called. Check-in bag drop was extremely slow, another couple of desks were needed to keep the process moving more quickly. We were there more than 2 hours early and were standing in line nearly all of that time."

Miinukset: "Terrible Airline- cancelled flight and rescheduled long flight leg for another day without notice"

Miinukset: "We missed our flight from Istanbul to New York. The gate was changed while we were waiting at the assigned gate. No announcements were made about the gate change. We ended up stranded in Istanbul. The Turkish Airlines representatives were very rude and not helpful at all. They told me that we needed to purchase new tickets. My 14 year old and I were in Istanbul, Turkey with no way home. After hours on the phone with their customer service and many repeated phone calls and many collect phone calls to the United States, my mother was finally able to secure new plane tickets for $2000 one way for us to return to the states. We were in the airport for 24 hours before we could board a flight to make our way home. A few days after we arrived back is when the terrorist attacks occurred. I have been plagued with flashbacks of our time in the Istanbul airport. I feel that Turkish Airlines could have done a better job at trying to accommodate us in a time of desperation. I have been reluctant to contact them upon my return and a friend offered to call on my behalf and was treated in the same disrespectful manner. I would hate to think that Turkish Airlines could be representative of the people of Turkey. I can't imagine that Turkey or the citizens of this beautiful country could treat visitors in such a fashion. I appreciate your time in reading about our personal and devastating experiences during our trip that was to have been the trip of a lifetime with my son."

Plussat: "THE CREW AND THE SPORTS CHANNEL"

Plussat: "Food was good, airplane was newer than expected (nearly brand new, from the look) and the movie selection was excellent - and it was all free."
Miinukset: "More legroom would be nice. Boarding was a bit delayed for no visible reason."

Plussat: "Good food, great crew."
Miinukset: "Both coming and going my transatlantic flights were delayed. first time to address a mechanical problem with the heating/cooling system of the aircraft (1 hour +) and the return flight was delayed for more than 2.5 hours with no explanation."

Plussat: "The service was great non stop and the goodies for the kids was amazing."
Miinukset: "All was good"

Plussat: "The attention to the crew. They were attentive to all orders"
Miinukset: "The food has too much bread and pasta. The seats recinan well but there is little room"

Plussat: "The flight was good. The food was good and the air hostesses were courteous. There was fair leg space in the economy flight and entertainment was also good. However, the negatives far outweighed these positives."
Miinukset: "The layover arrangements were a shame. No proper accommodation was provided despite having over a 24 hour wait period. I along with other passengers were stacked in dorm style non barricaded rooms in 1.5ft wide beds like animals. It was in total poor taste. Half the Turkish Air employees I approached at the Airport for help with directions and clarifications were dismissive to the point of being obnoxious. Walking through the airport, all I could think was what a disorganized and hard to navigate airport it was. It was an unpleasant experience and I will never recommend Turkish Airline to anyone. It was my first Turkish air, and it will be my last."

Plussat: "Adjustable headrests, excellent crew service, good food, good price."
Miinukset: "Confusing security gate access at Ataturk airport, tight seat space for a long flight (not enough legroom)."

Plussat: "The movie selection was great. Flight times were right on track. No unnecessary delays. Food was good too."
Miinukset: "The incredibly long layover. 9+ hours. We were all cramped in this incredibly small space like sardines. Please don't decrease seat space more! Very uncomfortable seats. I could not get my seat to recline at all. Service was very slow. Especially clean-up of food trays."

Plussat: "easiness of turkish airlines"

Plussat: "Great entertainment system. Comfortable seats."
Miinukset: "Nothing."

Miinukset: "canceling our flights and lying to us on the phone after we pay extra for daytime flights"

Plussat: "The service was outstanding, this is one of the best airlines I have ever flewn. Considering its elegancy and exquisite service. My twelve hours from Miami to Istanbul turned out to be less because of the amazing service I recieved. Very happy that this airline exist and cannot wait to go back and experience this great airline again."
Miinukset: "They're are no negative feed back to Turkish Arlines"

Plussat: "The crew was great, the food was good as was the entertainment :-). The bathrooms were even decent"

Plussat: "On time, food was good but can be better."
Miinukset: "Space for legs too short, for long hour flight better use bigger plane with bigger space inside."

Miinukset: "airport dselay 4 hours - due to snow; boarding in buses - very slow"

Plussat: "The food was great, and the tinted windows allowed me to sleep!"

Plussat: "Vegetarian option of the food. Constant hydration"
Miinukset: "WiFi"

Plussat: "Crew was nice"
Miinukset: "The aisle between seats is too small. There is barely any room for a cart to pass through. If you have any arm out on the aisle arm rest you"

Plussat: "Inflight services"
Miinukset: "Delayed flight, missed connecting flight due to that. On the ground staff should have better coordinated from arrival to boarding of next flight. Chaotic and short staffed security personnel at Frankfurt airport. Overall a pathetic experience"

Plussat: "With my little boy the seats were so uncomfortable cause of the engine. But the rest was great."
Miinukset: "Great crew this time."

Miinukset: "I was charged $60.00 for luggage"

Plussat: "Good. Thank you."

Plussat: "Comfort crew"
Miinukset: "The flight was delayedgoo"

Plussat: "Terrible flight. Super tight seats. Major airport delay to take off and land. Overall not a good experience."

Plussat: "The leg space was great for economy class. There was room for bags in the overhead. The movie selection was great."
Miinukset: "Boarding via bus.... first bus had kids, business class, and people who needed help. Second bus had everyone else. Both waited on the tarmac for the plane to be ready and both busses opened the doors at the same time. The families were swamped while trying to load the plane with kids in tow."

Plussat: "The boarding was simple and easy. The crew was polite."
Miinukset: "The entertainment touchscreen is right in the headrest and everytine the person behind me wanted to do anything I could feel it. It was very irritating especially when I was able to fall asleep."

Plussat: "Service"

Plussat: "Efficient, on time."
Miinukset: "Cost for wifi"

Plussat: "All were OK."

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Crew was so attentive and helpful. Very courteous and friendly. Had great experience."
Miinukset: "Head rest on Seats tilts slightly forward making long flight uncomfortable"

Plussat: "Lot of space in E-xit-row 18, even for a big man like me"

Miinukset: "I arranged assistance but nobody showed up."

Plussat: "Very efficient boarding process. Plane was nice. Great legroom. Plenty of storage. Flight crew was helpful and very pleasant. Food was good. They had personal entertainment screens with a wide variety of movies, tv shows and games to play."
Miinukset: "Liked it all. Would fly them again"

Plussat: "Seat was excellent. I like the blanket and more than anything real silverware...unfortunately for bad food"
Miinukset: "Food real bad, hope it will be better from Frankfurt"

Plussat: "Crew was friendly and efficient. Plane was newer (and cleaner)."

Miinukset: "Manchester Airport couldn’t organise a bus to take us off the plane. Stuck on a landed plane for ever."

Miinukset: "United charged me a Bagage fee of 25 dollars and they where not supposed to since it was a international flight. The knowledge of the agent was not very good. Now I will have to write to Lufthansa and hoping they will reemburse me."

Plussat: "Great service. Friendly and accommodating."
Miinukset: "I don’t like the configuration of the biz class seats. They are in a row vs in pods. Not as private as other configurations."

Plussat: "Great service. everything was on time, or early. overall pleasant experience."

Plussat: "Where is my bag"
Miinukset: "Where is my bag"

Plussat: "Nothing!"

Plussat: "Slept through a meal and was given one when I woke up. Very friendly staff. Smooth flight and landing."
Miinukset: "Movie selection rather limited"

Miinukset: "LATE!! This is rediculous for a flight company not to be able to board on time so I miss my connection and get stuck for 6 hours"

Plussat: "One of middle aged blonde flight attendants - didnt get her name- was super nice and friendly and shoukd be rewarded for standing out in the crowd of flight attendants. Food above average."
Miinukset: "Delay at departure in Frankfurt - fuel tank problem- made people miss their connection flights. Medical problem on board caused delays and me having to change seats at the end to where the sick woman used to sit - smelled of vomit, gross. 3 crying bwbies for 12 hours. Seats too narrow, room in front too small with table pulled out. LH always good but not this time."

Plussat: "Service is good, you actually get food and drinks, thanks for that."
Miinukset: "The seats in the economy class are too small. Not once did I have someone sitting next to me who could actually fit in his seat. They weren't particularly large people, just average men but their arms were in my space all the time. Also if I drop something, I cannot pick it up, there's no room. For transatlantic flights the seats should be bigger."

Plussat: "Lufthansa flights are by far the best way to fly transatlantic!!"

Plussat: "Their service is excellent on board ."

Plussat: "Good food, considerate cabin crew, good entertainment. For a long flight it was as good as you can expect."
Miinukset: "Seats are cramped, at the mercy of people in front and behind you in terms of comfort."

Plussat: "Good choices were great and tasted great also.."
Miinukset: "seats not so comfortable"

Miinukset: "The leg room was awful. I felt like a packed sardine."

Miinukset: "way too difficult to try to get exit row seats- I went on line precisely 23 hours before the fight and could not figure out the exit rows- legend said they would be marked by a red line but were not. Very frustrating."

Plussat: "my favorite airline"

Plussat: "Very friendly personal, good food and drinks."

Plussat: "Was given an upgraded seat due to the confusion on my confirmed seat being given away."
Miinukset: "Confusion on my confirmed seat assignment caused major frustration when in a foreign country. We took off late so missed my shuttle in Seattle so had to wait 2 hours for the next shuttle."

Plussat: "I flew economy class both ways across the Atlantic in Feb and March, 2017. I took 6 Lufthansa flights. The crew is so professional and attentive. They don't skimp on drinks! The seats seem bigger...or maybe it is more leg room than some other airlines. I did not upgrade and was very comfortable."
Miinukset: "Well, the flight from Frankfurt to Tel Aviv both ways and there were only 2 bathrooms for a pretty big flight."

Plussat: "On time arrival. Excellent service. Everything is perfect. The best part are the flat which are really comfortable."
Miinukset: "Nothing."

Plussat: "The crew was great. The seats were ok."
Miinukset: "Check in was very, very slow, for some reason."

Plussat: "So much continent flight with online check - in. I have to stayed over night at the hotel in Frankfurt and all my lagged come from Barcelona to the end of my destination. On my flight had one passenger got sick before boarding, the crew had responded very quick to support his life. And great entertainment."

Miinukset: "The food was not good."

Plussat: "nice services."
Miinukset: "no order in boarding and no chairs in Panama airport. Had to stand for 2 hours before boarding."

Miinukset: "Late flight with no explanation for the delay until after boarding left passengers in the dark and in some cases unable to communicate travel changes (when they could have used the airport wifi if notified in a timely manner)."

Miinukset: "No seating area at or near the gate we boarded at, and as boarding was delayed, many people ended up standing for some time because we did not wish to wander too far and then be late for boarding."

Plussat: "On time arrival both ways, decent service"
Miinukset: "Charges for advanced seat assignment on an international flight is ludicrous and unacceptable. Lavatory malfunction on return trip lead to unbearable smell at my seat."

Plussat: "The plane ✈️ itself the attendants . The entertainment on board. Really great"
Miinukset: "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."

Plussat: "A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it."
Miinukset: "I flew economy and all was good and appropriate to the level."

Miinukset: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."

Miinukset: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"

Plussat: "Almost everything, especially the crew."
Miinukset: "Don’t feel like anything should be better to be honest"

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Plussat: "The crew was great. The soecial meal request was hadled well despite oversight."
Miinukset: "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human."

Plussat: "Great plane and staff"
Miinukset: "Delayed"

Plussat: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Miinukset: "Food quality was not so good."

Plussat: "Nice staff and no delay"
Miinukset: "Instead of crisps maybe a bit of cheese or crackers"

Plussat: "Friendly crew"
Miinukset: "KLM lost one piece of my luggage"

Plussat: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."

Plussat: "Nice attention and good food. Plane and seats are confortable"

Miinukset: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."

Plussat: "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
Miinukset: "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"

Plussat: "KLM staff is great"

Miinukset: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."

Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"

Plussat: "Amazing crew"

Plussat: "Crew were great, food, entertainment, seat and everything else was great as well."

Plussat: "The crew were very nice, food was tasty, seat comfortable and the entertainment great as well. Will be flying KLM again soon :)"

Plussat: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Miinukset: "No downsides at all"

Plussat: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Miinukset: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."

Plussat: "We got to Amsterdam on time"
Miinukset: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"

Miinukset: "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."

Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Plussat: "Restrooms clean, decent food and drink, nice cabin crew."
Miinukset: "No complaints"

Plussat: "Great food"
Miinukset: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."

Plussat: "The boarding was easy and you didn't have to wait inline for that long"
Miinukset: "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."

Plussat: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"

Plussat: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Miinukset: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."

Plussat: "Good service onboard, good food. On time."

Plussat: "I got some rest"
Miinukset: "unable to charge my phone or watch movies"

Miinukset: "After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm..."

Miinukset: "Bag was lost"

Plussat: "In flight food was enjoyable"

Plussat: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Miinukset: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."

Plussat: "Cabin Crew was awesome."
Miinukset: "Entertainment System was not working and no Non-veg food option in flight."

Plussat: "quick and relaxed"

Miinukset: "KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights..."

Plussat: "Wider seat than most business class"
Miinukset: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Plussat: "Nothing"
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Miinukset: "KLM had bumped us to a later flight for no reason and again we had to call with a long wait to get our original connection restored, However, we did not get boarding passes during checking in Europe and thus had to go outside security in Detroit to the main check-in gate and wait 30 minutes to get the error resolved. Then it was back thorough security and a rush to the gate to get there in time to board. Lost our original seat assignment and wound up in the last row at the tail of the plane. Extremely poor coordination between KLM and Delta who operated the flight."

Plussat: "The staff was fast and curteous."
Miinukset: "There is not anything to complain about besides the usual discomfort of travel."

Plussat: "Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane."
Miinukset: "What is there not to like about KLM? I cannot find anything."

Plussat: "."

Plussat: "Good and plenty of food available."
Miinukset: "No power to charge phones, laptops, etc and no WiFi available. For such a long trip (10 hours) below industry standard."

Plussat: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."

Plussat: "The service, entertainment, food, the crew, the aircraft were excellent."
Miinukset: "They put us in a Transavia plane."

Plussat: "For an 8 hr flight...multiple snacks, 2 meals and continuous beverage service. Blanket, pillow amd movies."
Miinukset: "Watched flight attendant drop tongs on floor, pick them up and put them back in the bowl of buns and continue to use them to serve bums"

Miinukset: "Everything ok"

Plussat: "empty plane awesome"

Miinukset: "Employees I understand that sometimes they see a lot of people and it can get overwhelming with the job but giving good attitude it’s a most."

Plussat: "Everything was awesome. No wait, fast boarding, nice crew!"
Miinukset: "Absolutely nothing. TSA in Tulsa can always speed up or open more lanes!"

Plussat: "Plane was new"
Miinukset: "Extremely cramped, surly flight attendants, and terrible food."

Plussat: "Very friendly professional crew. Very comfortable business seats."
Miinukset: "Nothing on this flight"

Miinukset: "The chairs"

Miinukset: "Flight was late!!!!!! But plane was there at gate 2 hours b4 scheduled departure time"

Plussat: "Movies, food, drinks"
Miinukset: "2 hour delay, middle seat"

Plussat: "Nothing"
Miinukset: "Delays. Unexplained."

Plussat: "The plane"
Miinukset: "The food"

Plussat: "Crew is helpful, seats comfortable, flight and baggage on time. Food was good for the airline."
Miinukset: "International connection experience is awful. I understand that AmericanAirlines is not responsible but no help or explanation was provided either."

Plussat: "Purser Rockland Albrecht and his crew went out of their way to make our over night flight BA as comfortable as possible. Found us better seats and checked in to see that all was well on a busy flight. Service has certainly improved!"

Miinukset: "Flight was fine. Wanted to change ticket to allow more connection time between DCA and JFK and the first two sales representative sucked. I considered never flying American again. On board crew was great."

Miinukset: "There was a flight delay. That would have caused me to miss my connection. The airline switched me to another airline and did not notify me. Caused me to run all over the airport and waste extra 4 hours in waiting."

Plussat: "Excellent Travel"

Plussat: "All...mainly Luis, one of the on board flight attendants, in charge of pampering us with excelent attention, in the most minor details of food preparation , always pain attention to our needs and Confort."
Miinukset: "Nothing to complain about On this trip, wich departed Kate due to bad weather in Miami, due to heavy rain adn storm, and in spite of that, the flight arrived just a few minutes behind schedule."

Plussat: "Friendly and attentive crew. On time."

Plussat: "Arrived and left on time, something that really counts!"
Miinukset: "I checked in in Miami airport 12 hs before leaving. I was told by the fake friendly attendsnt that our seats , my husband’s snd mine, were separated. When asked to see if wevcould bd placed together she sarcastically commented that we had bought our flight through expedia and if we had dome it directky with AA we might have been together. Shame on her comment! AA offers their flights to many companies snd I now wonder if her comment is true, which makes me consider next time I choose an airline. In Buenos Aires when We checked in something similar happened and we could not book our seats the day before bcause they were all taken . The answer was if we wanted a better seat we’d have to pay because only back seats are available in economy and AA waits forbthose whi pay first and only then they”ll give us a seat. I”ve travelled several times with AA and feel the service is not worth the money I pay for it. The food on our flight back to BA was not good st all. However , I have to point out that all my flights BA to N Y, N Y to Mia and Mia BA left on time. On the whole it was good but I believe AA cares onñy about money and I feel disappointed"

Plussat: "Beautiful design n great storage"
Miinukset: "Hard to get out of seat unless in fully upright biz class position"

Plussat: "Plane was lightly booked so plenty of room to sit and storage space."
Miinukset: "Plane left FRA 25 min late and occured more delay during flight. Came into DFW with 50 min delay and had to go through TSA again for connecting flight - why? So missed the connecting flight to LAX and had to get rebooked."

Plussat: "Short flight."
Miinukset: "Boarding agents could use some customer service training."

Plussat: "The crew in the plane was so happy and funny ! Nice group ! The food was fine, always can be better that’s the true hahahah"
Miinukset: "The crew from AA in LAX it’s old and they don’t know nothing, our check in take 45 min, because we want to pay a extra bag. Thanks his we went with a lot time extra. American Airlines you need to make a big effort for be better."

Plussat: "Only good thing about the flight is the price."
Miinukset: "I do not like the two hour delay, after a hour maybe consider getting another plane."

Plussat: "Crew"

Plussat: "Nothing"
Miinukset: "I checked in on American Airlines and because I didn't load the boarding pass to my smart phone I wasn't allowed to board."

Plussat: "Got to my destination..."
Miinukset: "Seat was tiny. Felt crammed in there. I'm just 6ft tall, but couldn't even use the headrest...it was a back rest. No individual inflight entertainment on a 3 hour flight? I've had screens in front of me for hour long flights. Left 30 minutes late with no indication as to why. Just one of the most uncomfortable flights I've had in a long time."

Miinukset: "Flight departed approximately 5 hours late, excuses given by employees didn't make sense."

Miinukset: "I am so tired of people reclining back in my lap. It has happened for the last 3 times I have flown. The last flight the man reclined before we even took off and he was not instructed to put his seat up. There is no room for the tray table when the person reclines in front of you. I am sick of looking at fat bald heads during the entire flight. Wifi also sucks."

Plussat: "Service, flight experience, entertainment"
Miinukset: "Checkin Personal It was delayed 4 hours"

Plussat: "Crew"
Miinukset: "Before I booked the flight I noticed it was only on time 53% of the time. True to that number we were delayed almost an hour before takeoff. Why schedule fights so close if almost half the time it's delayed? Something needs to change."

Plussat: "The food and entertainment were adequate, and the pilot did a good job of communicating the status of our delay."
Miinukset: "Takeoff was 2 hours delayed because we were waiting for the first officer. Surely this could have been anticipated and resolved earlier. The crew was inappropriately familiar with the passengers. We are not friends, and I prefer a bit of professional distance. The seats are designed for VERY tall people; my feet were swinging, as were those of everyone in my row. It was quite uncomfortable."

Plussat: "Excellent entertainment options"
Miinukset: "Wi-fi not available for most of the flight. Very uncomfortable middle seats for long flights such as this one."

Plussat: "Very quick connection"

Plussat: "Was really good flight"

Plussat: "New plane, big TV screens at each chair, got a nice emergency row seat."
Miinukset: "Ground delayed for two hours, somewhat uncomfortable seat, one of our "emergency row" seats we paid for wasn't actually an emergency row."

Miinukset: "i didnt like the food tasted like it was in a fridge forever"

Plussat: "Personel attitude and excelent service"
Miinukset: "The 2 hours delay to deppart and the small room in seats."

Plussat: "Seats Wifi Tv Seats again"
Miinukset: "Crew is so so"

Plussat: "The entertainment selection was wonderful."
Miinukset: "The flight left on time but arrived late by at least 1/2 hour. I am small but the seat was narrow: my neighbors kept on hitting me when they moved. And I think it is terrible to have to pay to reserve almost any seats except for the middle seats."

Plussat: "typical somewhat comfortable seating"
Miinukset: "VERY cramped."

Plussat: "all the experience"

Plussat: "American doesn't complain about bags and weight. It makes my trip less stressful."

Miinukset: "Apparently Finnair leases a Hilly plane and crew for this flight right now, so it wasn't quite the same."

Plussat: "The cordial treatment by the crew members"
Miinukset: "Not enough air conditioning, it was too warm on both flights. The foid could be better"

Plussat: "It was nice to be on a plane where we could sit with just the two of us.I was finally able to sleep on the long segment with the aid of sleeping aids."
Miinukset: "The crew seemed like they didn't really care about the passengers. I even heard one comment,"Last call must have been made looking at the amount of wine thats been used." It was not very professional."

Plussat: "Everything was ok."
Miinukset: "I STRONGLY dislike how the airline acts as if they are the immigration and they demanded that I buy a very expensive plane ticket to show that I would be leaving Argentina within 3 months. There are so many expats in Buenos Aires and they all buy tickets in Argentina to go to Uruguay within 3 months. Upon showing the immigration of Argentina my USA passport at the entry, they have NEVER asked me for any kind of proof that I would be leaving within 3 months. At first I started to purchase a ticket to Uruguay by boat and the attendant even asked me the website of the boat because she told me that these problems come up all the time for expats going to Argentina for longer than 3 months. You are ONLY AN AIRLINE. YOU ARE NOT THE IMMIGRATION OF ARGENTINA. Having this said, I never plan to fly Avianca again."

Plussat: "Nothing"
Miinukset: "Not on time, no entertainment system, little space"

Miinukset: "One of the reasons I typically avoid flying on American Airlines is because they have a mostly older fleet which means uncomfortable seat and poor, or in this case no in flight entertainment."

Plussat: "BA system down. Najor delays and long lines. Flight good."

Plussat: "wery slow working."
Miinukset: "The fod. Never Etiopian again."

Plussat: "Food and drink was good."
Miinukset: "Every single flight (4 total) took off late and even caused us to miss a connection. On the way to Madrid from Entebbe, my luggage was mislabeled and sent to London and now is completely lost. It has been two days of a trip of having no clothes, shoes, or toiletries other than what I had on my person. And I have yet to hear from anyone with Ethiopian Airlines, only representatives from Madrid airport."

Miinukset: "Better seat"

Plussat: "The crew was amazing and the seat comfortable"
Miinukset: "Nothing I can think of yet."

Miinukset: "Flight was delayed and caused me to miss my connecting flight on another airline that had no other flights that day. As a result of the lack of communication and general lack of professionalism, staff refused to rectify the situation and take responsibility, and I was forced to stay overnight. Worst"

Miinukset: "Crew members paying more attention to the passengers, more option of food, being on time and cleaning after another flight."

Miinukset: "Flight delays with no info from staff. Food poorly prepared. No orderly queues - there is aggression with no intervention from staff. There is no need for two security checks when making connections in Addis. Plane loos were all very stinky and dirty. I now remember why I had stopped using ET!"

Plussat: "The crew was very nice and all flight details were available and constantly updated."
Miinukset: "Ethiopians App for self check-in."

Plussat: "Land crew attention was polite and nice"
Miinukset: "Restrooms on board was dirty, no toilette paper nor tissues. One fight attendant was particularly impolite, hitting and pushing instead of asking"

Plussat: "Excellent crews"

Miinukset: "Flight attendants where bothered to serve us beer, water or any other snack during he flight. I had to beg in both occasions to have my tray taken from my seat."

Miinukset: "The orderliness during boarding needs more work"

Miinukset: "It took 45 minutes for a flight attendant to respond to my call despite me calling dor assistance every 10 min. I had an issue with my tv screen and was not able to use the in flight entertainment I am very dissatisfied with such poor care and professionalism from your staff. This was something that should not have taken 45 min to get solved and even worse despite the call light being on multiple flight attendants walked by and did not even bother to question why the call light was on"

Miinukset: "Nothing"

Plussat: "It was a comfortable flight with good intertainment."
Miinukset: "The food could be better."

Plussat: "Everything"

Plussat: "we had an overnight stay in addis ababa so we got a free accommodation in town, that was so great, a chance to see town and get a good night sleep before our next flight. the plane is big with screens so you can watch movies, the seat is comfortable, even for a tall guy like me (1.9 m)."
Miinukset: "It did took a lot of time since we landed until we got our bus to take us to town to our hotel. we waited in the airport for more than one hour, it was late, and we were tired. but after we got to the hotel, it was perfect"

Plussat: "I like the crew of Ethopian Airlines, they are very friendly & attentive. Flight was delayed but not by AE fault. We made up most of the time & arrived only 15 minutes behind schedule"
Miinukset: "It was all good"

Plussat: "They are nice and friendly"
Miinukset: "Toilets should be cleaned often"

Miinukset: "Lack of communication. The flight was delayed and boarding was very chaotic due to poor communication."

Plussat: "Nice crew"
Miinukset: "Poor registration, Long queue for bagage scanning in very hot airport Aircraft and business seat just medium"

Miinukset: "The entertainment system wasn't working properly. I requested Asian Vegetarian Meal and they gave me regular Vegetarian Meal."

Plussat: "delayed departure due to weather , very limited information from the crew towards the passengers."

Plussat: "Very calm, professional and willing to help you enjoy the flight as much as possible. They show true concern and not a detached professional management that you get from most flight attendants of other airlines."

Miinukset: "The whole thing was a disaster. I lost my connection flight due to incompetence from the Ethiopian airlines representative"

Plussat: "I like that the bulkhead seats (typically where the baby bassinet is placed) have electrical outlets which I used to easily charge my phone; and that there is nice legroom space."
Miinukset: "Economy is a bit tight; the bidding process for Cloud Nine (business class) has reduced the chance of passengers being upgraded for free especially as a means to reward frequent flyers, or help passengers with special needs/accommodations."

Miinukset: "Besides that the flight was 4 hours delayed and the staff gave different information then the screen, customer service was non existant. There seems to be no structure or system. Gate change was not announced. Staff was not clear or direct about status of the flight. I have had several flights with EA and most have been completely disappointing and frustrating. Forget trying to call anyone, it took me 4 days of non stop calls to connect with someone to change my flight date. Then once connected the credit card system was apparently down and they could not charge my fee. I had to contact the US office while I was in Africa in order to get anything done, ridiculous. They over charged me and would not honor the fees that were quoted on the phone and via email but the head office. Dishonest and no concern for the inconvenience to their customers. This airline would be the last choice, highly not recommended."

Miinukset: "At the Addis airport, it seems chaos reigns! My flight was never listed on any display to say what gate we departed from. A crowd of people boarding for two different planes just rushed the gate area. I’ve got no idea how everyone ended up on the right plane. My flight was never announced I had to keep going up to ask over and over. The bathrooms at the airport are unhygienic and the available food is abysmal. On the plane was better except that the only entertainment is over head screens that didn’t work my overnight flight was miserable as the lights were on the whole time and they repeatedly woke me up to eat throughout the flight. I’ll do what I can to avoid the Addis airport from now on."

Plussat: "That I finally had an on time flight with Ethiopian airlines, having suffered through an absolutely miserable outbound flight"
Miinukset: "On connecting from Bangkok to Nairobi passengers are funneled into a security waiting area with no water, coffee, duty free shopping- absolutely nothing but dirty toilets- for a 2+ hour layover. Bole airport is surely one of the most disfunctional airports on the planet."

Plussat: "Spacious seats"
Miinukset: "80's airplane. Old. Seats not that comfortable, a bit dirty."

Miinukset: "I sent them an email about an issue with my flight but they didn't get back to me"

Plussat: "Other than the luggage issue, it was a great flight."
Miinukset: "I purchased this ticket as ONE ticket--Ethiopian Air to Dubai, and then flydubai to Amman. Ethiopian Air wouldn't check my luggage to my final destination, so in Dubai, for a 3 hour layover, I had to go through immigration, exchange money, and take a taxi for 30 minutes through rush-hour traffic to a different terminal. That is ridiculous. Don't sell it as one ticket if the two airlines won't cooperate together."

Miinukset: "Chairs were not reclining. Asked for blanket and didn't get one so I was cold."

Plussat: "New plane."
Miinukset: "Addis airport is always a mess. Security check takes 30 mins+, gates are changed without announcements and there are no display mentioning flight or destination at the gate. For the flight, food not great and service slow."

Plussat: "POLITE AND GENTLE CREWS. SERVICE WITH A SMILE. AIR FARE REASONABLE COMPARED TO OTHER AIRLINES"
Miinukset: "IF FARE IS CHEAP THAN THAT DOES NOT MEAN THE SERVICES SHOULD BE POOR"

Miinukset: "They almost didnt let me on the plane after THEY messed up by not including my ticket number on my ticket. I had to call my parents in Washington DC from Nairobi, have them drive out to Dulles airport and work it out at the Ethiopian office there to give the OK for me to get checked in in Nairobi. The whole process took about four hours and three managers all while I was stewing, worried I wouldnt make it on my flight."

Plussat: "Friendly crew very responsive."

Plussat: "The comforts offered in business class was most standard. In other words quite good. The food was middling. Also, 12 plus hours on a plane requires a larger selection of films. Finally, add wi fi."
Miinukset: "See above."

Plussat: "Paid about 1000 round trip. Staff was attentive and respectful specially addis to LA. New aircraft was good and comfortable."
Miinukset: "Entertainment needs to have more recent blockbuster. Food variety should be expanded, need more choice"

Plussat: "Nothing"
Miinukset: "The food was horrible. My TV didn't work and although I asked for it to be reset several times, the crew kept forgetting. The flight was supposed to be 9 hours, but we left late and it was 11+ hours. I understand things happen, but the crew gave no explanation for the delay or elongated flight. Last, but not least, when we landed in Newark we waited 2 hours for our luggage to come out. We landed at 9:50pm and didn't receive our baggage until 11:50pm. My friend and I were not even the last to get our bags. Overall this was the worst flight experience I've ever had."

Plussat: "Boarding was quick, airport staff doing a great job, cabin crew friendly, entertainment just okay."
Miinukset: "Poor variety of food, it's either take it or leave it! Make sure to order your food while booking or get ready to suffer!"

Plussat: "The seats were good, the flight was comfortable and easy. Flight attendents were friendly and proffessional."
Miinukset: "Food could be better but I don't expect much on an airplane, the media system is a bit old so you don't have a lot of options but it's OK."

Miinukset: "Customer service was horrible. Cancelled a trip within 24 hours of booking but put me through hours of waiting on the phone for assistance and still charged a 300 dollar fee. Our ticket was somehow suspended BY THEM so we had to call an office in a different country to unsuspeND then we were able to cancel. No help at all and kept dodging responsibility and forwarding the problem to other offices. Would book a different airline to avoid unneeded stress."

Plussat: "No delays The food on board was good. The drinks were fine My luggage was safe"
Miinukset: "The basement waiting area at the Addis Ababa airport was very cold and the toilets were dirty and smelly as well The crew were unfriendly and unreasonable the time of alighting"

Miinukset: "Other travelers kept walking through our aisle, which was not an aisle. Therefore I was constantly getting bumped in the middle of the night waking me up. This area needs to be roped off to make other passengers walk around as to not disturb people sitting in that row. I arrived at my destination completely exhausted due to lack of sleep. Ethiopian Air provides horrible service."

Miinukset: "crew was the worst part. Id have to ask for something 3 or 4 times before i got it. couldnt really understand why a simple request like tea instead of soda was so difficult to fulfill."

Plussat: "The comfort of the plane and the flight was pleasant"
Miinukset: "There is racketeering syndicate in Guangzhou Airport exploiting passengers only on ETHIOPIAN AIRLINE after check-in."

Plussat: "Clean, new airline. Comfortable"
Miinukset: "Kosher food was poor. I know there are higher quality options from Israel, Johannesburg, Frankfurt, etc. This meal was from Antwerp and was not nice at all."

Plussat: "I really liked everything"
Miinukset: "It was one of good flight myself :)"

Plussat: "Crew was good despite the difficult conditions they were placed in."
Miinukset: "An African airline needs at least 85% African entertainment (films,etc.). Orange squash instead of orange juice?!!"