Essen hotellia

Plussat: Clean and helpfull staff !

Plussat: Quit. Could use the closed bar.

Miinukset: Unconformable bed. Very uncomfortable pillow. Bar not open during the day.

Plussat: breakfast and location

Miinukset: nothing

Plussat: Friendly, spacious room, great food, good location, awareness of guests' priorities.

Miinukset: Nothing

Plussat: Personnel are really friendly, rooms are spacious, car park in the same building always had enough spaces available.

Miinukset: No iron in the rooms, was provided upon request. Also no kettle, just espresso machine, but that was sorted out upon request too.

Miinukset: Liikuntakykyni on alentunut. Minulla on invalidipysäköintilupa, mutta hotelli peri kuitenkin 50% pysäköintimaksua, mikä oli negatiivinen yllätys. Ensimmäinen paikka missä olen joutunut maksamaan pysäköinnistä siitä saakka, jolloin olen joutunut korttia käyttämään.

Plussat: Beautiful surroundings. Restaurant was fantastic but I would recomend to book it in advance-it seems very bussy and I can understand why-food was great. Very nice breakfast. Bought some jams and chutneys which are hommade there and are also served for breakfast. Overall super happy about this place.

Miinukset: Rooms are getting a bit tired and would need some update.

Plussat: Location is outstanding and between downtown Essen and the airport.

Miinukset: Restaurant is expensive.

Plussat: Great location, staff always going the extra mile

Plussat: Beautifull place. Rooms are nicely decorated. Beds are great. Restaurant is ok.

Miinukset: Overrated hotel in many aspects. Rooms are small. Bathrooms are small. Breakfast not up to standard of hotel with the pretentions of Hugenpoet. Price-Quality is completely off in this hotel.

Plussat: Fantastic location. If you want to stay in a real castle it’s the only way togo.

Miinukset: Bathroom had mold on the grout. Was a bit overpriced for dinning and the room.

Plussat: Lovely old estate, beautifully appointed. Besides the wonderful room, we loved the grounds, outdoor seating, gardens and walks. Location was perfect - out in the country, yet near Kettwig and Essen. Absolutely perfect.

Plussat: Central location, clean rooms and wifi was good

Plussat: Great in every thing..

Miinukset: Parking is not free

Plussat: Really good location, really nice staff, really welcoming place, room really clean and pretty big, the bathroom is incredible and the shower just awesome, also pretty nice breakfast, I stayed only one night but I would have stayed more and I will probably always look for a Motel One when I'm travelling.

Plussat: Hotelli oli siisti ja sijainti oli erinomainen.

Miinukset: Aamiaisbuffetissa oli sen hintaan ja hotellin kokoon nähden suppeahko valikoima.

Plussat: Very central location, quiet and comfortable room. Generous checkout time. I'd definitely stay again.

Plussat: Excellent value for the price, very comfortable facilities

Miinukset: Just to find something: a couple of reserved parking spaces for check-in would help

Plussat: Well located right in the heart of the city. Like all the other Motel Ones - good value and very clean.

Miinukset: The bed was a little firmer than I'd like.

Plussat: Because it's closer to the center

Plussat: Good

Miinukset: Happy with stay in your hotel

Plussat: Brakfast, Clean and updated rooms

Miinukset:

Plussat: always perfect, super clean, professional, nice food, super nice rooms...always coming back ...5 star

Miinukset: nothing other than staying a bit longer

Plussat: The breakfast was amazing!

Miinukset: Too hot during the night. Housekeeping did not change our dirty drinking glasses for new ones, had to extra ask for this. Threw 6 towels for cleaning and only got 4 new ones. The housekeeping really should be better at a hotel of this price class and star level!

Plussat: I like the hotel und their rooms, great staff and good service.

Miinukset: The breakfast is far to expensive, I have to say, and I hate to queue for my coffee, there was just one machine for so many people. There should be a lower rate for people like me who only want a croissant and a coffee in the morning :-)

Plussat: The suit is lovely. The view is perfect overlooking the Messen. The staff are lovely. The breakfast buffet was amaaaaaaazing !

Miinukset: Would’ve loved a wider selection of room service menu

Plussat: It was a pleasure to stay here as we drove from the UK to Prague. Staff were super helpful and even went out of their way to cook us some food, despite the kitchen being closed, at 11pm on a Sunday night!

Miinukset: Nothing

Plussat: Staff was good, rooms were clean, no noise and comfortable. They also have parking on spot.

Miinukset: Breakfast isn't the best. Also, there were flies all over, and on notifying staff they were not very responsive.

Plussat: Nice area, lots of trees

Miinukset: During my first night a firealarm went off. After some time we all got back to our rooms, no issue with that. However there was no word of explanation from the hotel stuff

Miinukset: No reading light, younger staff ignorant of transport and city sig

Plussat: Free parking. Very good breakfast. Large room. Large bathroom. Very friendly staff. Excellent value for money. Public transport nearby.

Miinukset: Nothing much. A minor problem we had with the temperature control in the room, but no real issue.

Plussat: I really like location! Near by you can find many shops, coffee Houses :) Great bed, therefore fantastic sleep :)

Plussat: The free parking close by and nice breakfast.

Miinukset: Quite a small room.

Plussat: breakfast was exceptional good! a huge selection compared to other chain hotels ! really like a 5-star luxury hotel breakfast ! Just fish: there was salmon, tuna fish, herring filets and Brathering etc...the staff were very friendly !!!! BONUS: a city ticket was also included ! when i checked out, i received a lunch bag with an apple, an egg, a sandwich, chocolate, juice and some sweets!!!! such a nice experience staying there ! Highly recommended !!!

Miinukset: the washroom was quite new and renovated. unfortunately it still smelled. that was the only unpleasant experience. other than that everything was perfect!

Plussat: Great room with personal touches in family run hotel. Beautiful garden and terrace.

Miinukset: -

Plussat: Hotel looks very proffesional. Room was clear and modern. I like it. It is possible to take a rest.

Miinukset: Maybe it was my fault - omission, that a breakfast not included in the price. I was a little bit confused when they called me to pay.

Plussat: The location was very nice and clean.

Plussat: The room decor was funky and functional. We like that. There was ample parking and it is quiet. The communal areas are very clean and there are board games available.

Miinukset: There was a large amount of flies in the swimming pool area, maybe because of the country side location. At breakfast, the kitchen staff did not know how to poach eggs. The side entrance near the bar should never be open as it is next to the bedroom windows and people are too loud.

Plussat: Very helpful staff. Very dog friendly. Excellent room. Super breakfast.

Miinukset: One of the three main courses our table ordered was inedible: the pasta was too thick and very hard and the filling was too solid. There was a big party in and I suspect the pasta had been sitting on the pass for too long. This was pointed out but late on, written on the bill and mentioned to reception upon check out. It was a shame as it spoiled an otherwise excellent stay.

Plussat: Everything was excellent !

Miinukset: Nothing ....

Plussat: Exceptional staff!

Plussat: Very clean, comfortable. Friendly staff.

Miinukset: Difficult on street parking but paid parking is available.

Plussat: Near to my work location.

Plussat: Nice location in the center of town close to the main roads. Free soda drinks for people staying at the hotel. Nice and clean rooms. Be aware that parking can be expensive at the nearby mall. You might consider parking your car in one of the free spots (between 22h00 and 10h00) in the city.

Miinukset: Bar closes rather early.

Plussat: Clean and the possibility to go shopping nearby.

Miinukset: It was the night of the champions league, 24.10.18. I was for business in Dortmund and booked a double room with a big bed (manage better the fotos of the location on booking.com please!) for 145 € and 18 m² in Essen and got a 9 m² room + 6 m² bathroom, totally 15 m². The answer was "it is the night of the champion league and for these reason it is so expensive - we don´t have other rooms. If you don´t agree you can go for another hotel" - it was already 18:30 o´clock!. I told them that I would have remained in Dortmund for this price for a single room. After a telephone call with the manager he cut the price to 89 €. It was o. k., but I couldn´t enjoy my stay anymore.

Plussat: Excellent Location. Cool funky vibe, artist quarters, cheap beer.

Miinukset: Hotel lobby and restaurant poorly maintained. Carpet ripped in breakfast room and pieces of flooring coming up. Not very clean. Has a lot of potential, but is fairly expensive for what it is.

Plussat: Very large room in a good location.

Plussat: Huge room with great facilities Very clean In walking distance to the city center Great public transport connection Japanese-style high tech toilet Direct access to the rooms via a side entrance Phone charger provided

Miinukset: The refrigerator was very loud, but I could turn it off Confusing undocumented light switches, where I still don’t know what they do

Plussat: Lacking adequate furniture in room, it was good to have access to tables and chairs at any time so we could play games, despite the excessive piped music. Breakfast pretty good, and it was great to have real tea with properly boiling water.

Miinukset: Too much unwanted background music in restaurant. No proper chair in bedroom. Central heating hard to control.

Plussat: It is a very modern hotel , with a lot of features and love to details . Very good organised and very friendly and helpful staff. It is a good mix with older and younger people and the breakfast is a dream . The location worked great for our weekend trip plans . I will definitely come back once.

Miinukset: The decoration of our room was a little bit dark and not really my taste , but it was only one night and I didn't get depressed , because it was completely black. This is my opinion and has nothing to do with the excellent overall impression of the place.

Plussat: Great location, sympathetic staff and good breakfast. Will try to return here next time.

Miinukset: Mattress was not hard enough.

Plussat: We really liked the place, good location. The staff was super friendly and helpful. Food was great and they helped with all our queries. We will definitely will go back. The room was clean and comfortable and it was quiet.

Miinukset: Generally we were really happy. The only thing would help they could put some glasses in the room for water/taking medication. But this is just a suggestion.

Plussat: Extremely helpful staff, informal bar area.

Miinukset: Nothing wrong at all. Staff very helpful. For us more evening food choice would have been good. Not bigger or more elaborate, just a couple more options.

Plussat: Very lively hotel! Felt welcome at any time

Miinukset: restaurant was not open at all 4 days we stayed

Plussat: modern design

Miinukset: The breakfast was quite basic. The location is not too good. Especially it is not good if you need to use public transportation. It is about 15mins to 20 mins walk from the main train station. There are no shops, no shopping center, nor kiosks near the hotel etc.

Plussat: kaikki toimi

Miinukset: -

Plussat: Loistava, lähellä kaikkea

Miinukset: Jos olisi helle aika, niin ilmastoinnin puute.

Plussat: Erinomainen sijainti päärautatieaseman läheisyydessä, mutta sivukadulla. Helppo löytää, näkyy aseman pääovelta. Kävelykatualue alkaa heti hotellilta. Erittäin siisti ja hiljainen hotelli. Metro, junat, raitiovaunut parin minuutin kävelyetäisyydllä.

Miinukset: Lähes pääoven edessä majailleet alkoholistit ja asunnottomat.

Plussat: It was really nice, near town and the central station

Plussat: Excellent breakfast with particularly friendly staff! The spacious room with a convenient desk. Special: an original arthouse cinema in the same building!

Plussat: Enough mirrors for the ladies and cotton pads.

Plussat: Good location in city center. Nice old building.

Miinukset: Considering it was during Spiel fair it would have been nice if the hotel had organized something for their many fair guests in the evenings.

Miinukset: Huono ilmanvaihto.

Plussat: Great location, nice and clean rooms, friendly staff! Highly recommend!

Plussat: Would like to see a few more gluten free options but otherwise breakfast is good noting you can make special requests for eggs (omelettes, etc.). Appreciated the little extras during Spiel Show time w/flavored water, apples and goody bags to take out for the day. Love the location close to train station and walking streets. Thank you!

Plussat: Location & accommodated my needs

Miinukset: All was good!

Plussat: Great hotel, modern, clean and comfortable. Staff were professional and courteous and the breakfast was great!

Plussat: Location was perfect the staff were excellent and the breakfast was more than filling.

Plussat: It was so clean. The rooms appeared to be almost new. Only really used it as a base to travel. But it was very nice.

Miinukset: The price would have been better value if breakfast was included.

Plussat: Hotel is in a very clean quiet place and nice rooms

Plussat: Lovely room they gave me free business upgrade☺️very clean the lady at reception was lovely ☺️

Miinukset: Being woken by a cleaner coming in the next morning at half 9,and then being woken again at half 11 to say that checkout was 11 which I was never told the previous day,but apart from that was good but I will definitely look elsewhere next time

Plussat: Friendly staff and kind

Miinukset: The blanket was too small, in general I didn’t enjoy the bed