Essen hotellit Rüttenscheid

Plussat: I really like location! Near by you can find many shops, coffee Houses :) Great bed, therefore fantastic sleep :)

Plussat: The free parking close by and nice breakfast.

Miinukset: Quite a small room.

Plussat: breakfast was exceptional good! a huge selection compared to other chain hotels ! really like a 5-star luxury hotel breakfast ! Just fish: there was salmon, tuna fish, herring filets and Brathering etc...the staff were very friendly !!!! BONUS: a city ticket was also included ! when i checked out, i received a lunch bag with an apple, an egg, a sandwich, chocolate, juice and some sweets!!!! such a nice experience staying there ! Highly recommended !!!

Miinukset: the washroom was quite new and renovated. unfortunately it still smelled. that was the only unpleasant experience. other than that everything was perfect!

Plussat: Location & accommodated my needs

Miinukset: All was good!

Plussat: Great hotel, modern, clean and comfortable. Staff were professional and courteous and the breakfast was great!

Plussat: Location was perfect the staff were excellent and the breakfast was more than filling.

Plussat: It was so clean. The rooms appeared to be almost new. Only really used it as a base to travel. But it was very nice.

Miinukset: The price would have been better value if breakfast was included.

Plussat: Hotel is in a very clean quiet place and nice rooms

Plussat: Lovely room they gave me free business upgrade☺️very clean the lady at reception was lovely ☺️

Miinukset: Being woken by a cleaner coming in the next morning at half 9,and then being woken again at half 11 to say that checkout was 11 which I was never told the previous day,but apart from that was good but I will definitely look elsewhere next time

Plussat: Friendly staff and kind

Miinukset: The blanket was too small, in general I didn’t enjoy the bed

Plussat: It was near the Messe. The bed was ok and the room was clean.

Miinukset: Despite its name, it's not a hotel. It's a kind of Airbnb building. When you arrive, the door is closed and there is a phone number on it to call to get a code. With that code you get a key from a metal box. If you have no working phone with you for any reason, you're on the street at your own. There is no staff during the night neither but there are cameras pointing at you in every common place. You haven't a bathroom. Instead you have a bathtub in the middle of the room so you can't take a shower or bathing without getting cold and wet everything. Only at breakfast time I saw a person from the staff there. The dinning-room is so small that there aren't enough tables for all the hosts and part of the breakfast is outside on the corridor.

Plussat: The enthusiasm to accommodate our needs

Plussat: Very appropriate breakfast, salmon, eggs, etc. Good coffee and comfort.

Miinukset: Door closed at arrival, no response to the bell. I had to make a telephone call.

Plussat: Helpful Staff, value for money, very clean, hi spec decor.

Miinukset: Having to phone to gain access at check in. Very close to busy road.

Plussat: Alles war Super! Top quality, top service!

Plussat: Clean hotel with very friendly and accommodating staff. Every request was addressed quickly and met or exceeded my expectations.

Plussat: Nice quiet area, great staff, and good clean accommodation,

Miinukset: Nothing was wrong with the Hotel

Plussat: A nice looking house/hotel in general. Staff was very friendly and everything was pretty clean. Breakfast was good as well.

Miinukset: Noises in the hallway were kinda loud in the room and not really damped. Also the WiFi wasn’t really good in the room that I stayed in.

Plussat: The guy at the reception was great. I got answers to all my questions: where to eat, how to reach exhibition, can I get taxi that accepts credit card, etc, etc. I got all arrangements done on time and the way I requested. Room was extremely clean even though hotel is not very new. Breakfast was good. Hotel is close to several restaurants (2 out of 2 accepted cash only) and public transport.

Miinukset: The lounge to sit while waiting for taxi or colleagues would have been nice.

Plussat: Perfect location. Comfortable bed good bathroom.

Miinukset: No coffee/tea making facilities

Plussat: The location

Miinukset: Property was not as advertised- ad shows multilevel isolated hotel. Room was in an apartment house sandwiched between eatery and specialty shop. OK on cleanliness- towels were tan colored and one was stained. Art in atrium was nice quality but poor selection for public area welcoming guests of all genders.

Plussat: Nice beds, room met basic needs in a comfy but not luxury way.

Miinukset: There was no water heater + coffee. More power plugs needed near bed.

Plussat: Quiet room and comfortable bed

Miinukset: No hot water in the morning. I could not shower

Plussat: Room was nice, location at Rüttenscheider Street is very good

Miinukset: It was quite noisy and no wlan in the room

Plussat: WiFi connection was good. Good transport links.

Miinukset: The hotel room was located above pubs and restaurants. Very noisy until well into the night. No lift available. No hot water after 11pm. The room was quite cold.

Plussat: The staff were friendly and the placement was good, close to shopping and restaurants.

Miinukset: No fault of the staff but the hotel were 'cheap'. Stuff in the bathrooms didn't get filled up. Finish off the rooms could be better. Not enough light in the rooms. Light in corridors turned off to fast. Breakfast buffet was boring, very basic and didn't get filled up but a few things. All pointing to "we have to save money".

Miinukset: the price so high

Plussat: The receptionist was friendly although unable to help us switch rooms. The water was hot when needed. Convenient location to the Messe.

Miinukset: This is at best a 2 star hotel that is priced and advertised as a 3 star. Carpets are old and dirty. The bathroom was not cleaned properly. They only supply two thin towels and a request for an extra towel and pillow was met with a shrug and they said “we will try” but was not provided. They were out of eggs by 9am each day. They only provide 1 key card per room. The rooms are small for the price. They price gauge during the Spiel fair.

Plussat: The location. It's close (walking distance) to Essen Messe and on Rüttenscheider Strasse.

Miinukset: The room was in bad shape. Walls dented, dirty and needing a paint job. The wooden floor was stained. The A/C didn't work and my complaint on the 1st day regarding that was irrelevant as it was still non functional 3 days later when I left. Furniture is old and of poor quality. Small bedroom with a less than comfortable bed. Noisy bedroom (you can hear neighbors talking or going to the toilet). Accumulated dust was visible on the glass shelves. Stained sofa. No mini fridge. Wardrobe doesn't exist, instead there's a set of hangers on a bar without doors. On the last day, I didn't even get the shower towel having to use a face towel instead... Reception is on the first floor as the floor level is shared with the exit of an underground park beneath the hotel building. BTW parking in the area is difficult. Extremely expensive even taking into account the great location for Essen Messe events.

Miinukset: Huone vanhanaikainen, ei ilmavaihtoa sekä huoneesta puuttui minibaari. Aamupala suppea.