Évian-les-Bains hotellia

Plussat: The facilities were perfect. The staff were attentive. The food was unbelievable and the views were out of this world. Perfect

Miinukset: N/a

Plussat: The people could not have been any nicer or more helpful. The view is spectacular - across Lac Leman to Lausanne. The grounds were palatial.

Miinukset: The WiFi was weak, hard to connect, and frequently disconnected.

Plussat: Refreshments in the room are hand made and of high quality, Michelin 1 star restuarant is very equsite and you get extra dishes. The starter, main course and desserts (3) were tempting and each had a taste that contrast the previous, next dish.

Miinukset: Very large hotel so it's a little bit more difficult to find if you walk from the ferry port but it's supposed to be this way because it's a gated hotel (high security).

Plussat: Perfect, will come again.

Plussat: Location Beautiful sceneries Spa Restaurants

Miinukset: Housekeeping was nice but stingy with shampoo/shower gel and towels :)

Plussat: Beautiful location, views and facilities, relaxing atmosphere, amazing garden. The spa and the spring water filled swimming pools.

Miinukset: Some of the staff was condescending and unfriendly. Most of them were personable and polite

Plussat: Beautiful hotel with amazing infinity pool.

Miinukset: Veranda restaurant need to improve the dinner menu.

Plussat: Awesome kids’ and family friendly resort.

Plussat: Every things was grateful for us and beautiful Hotel.

Plussat: The cleanness of the room. The quite atmosphere. Even thought it was short stay but it was worth to stay. Wish to be back soon

Miinukset: Nothing to mention

Plussat: Hotel is beautiful and the view is amazing.

Miinukset: Staff do not speak english, problems with accepting credit cards. Staff make too many mistakes and treat you like you owe them!!!!! Not the attitute of 5 star hotel at all.

Plussat: This is a very beautiful hotel with a great view on the lake.

Miinukset: There was too much noise around the hotel during the day, from lawn mowers, etc., This is not what you like and expect from a hotel in the hills. Children can stay free in this hotel, and there are many families with many children. Therefore the hotel is hardly suitable for adult couples who wish to spend a romantic weekend.In fact, adult couples pay relatively much to compensate for the free stay of all these children. I would recommend this hotel only for families with children.

Plussat: Exceptional site, wonderful landscape, refined services excellent cuisine specially restaurant Edouard VII. Too expensive for middle class people who appreciates this kind of hotels.Ma

Plussat: The hotel style & location

Miinukset: Breakfast

Plussat: The feeling of luxury and the friendliness and helpfulness of the staff

Miinukset: One of the 3 restaurants the Verandah was extremely disappointing for an evening meal. The food was basic and unappetising and the ambience was more like a zoo canteen than the restaurant in a 5* hotel.

Plussat: Park, garden and Swimming pool.

Miinukset: The hours of meals should be more extended and the selection of food at bar could be wider. On Sunday the Gastronomic restaurant should be open.

Plussat: The Spa

Miinukset:

Plussat: the staff friendly and supportive the services were great shuttles were provided for comfort transportation very clean place great location

Miinukset: nothing

Miinukset: poor service in the restaurant and unfriendly staff at the reception

Plussat: Location, design, rooms, breakfast , food

Miinukset: Common places are a little too small. Lack space Pool a bit too small as well

Plussat: great staff and service. Very nice place and comfortable. the outside swimmingpool is beautiful.

Plussat: It’s hard to beat the view from the terrace at breakfast and the staff are absolutely fantastic. Nothing is too much trouble. Finds a great balance between being fairly refined without tipping over into stuffy. Lovely bar with great bar staff mixing super cocktails. Rooms are well laid out and our kids loved the sliding door between them and us. Easy to pop down into Evian on the funicular. We didn’t use the spa but it looks great.

Miinukset: If I was really being picky I would say the pool is on the small side for the number of guests. Kids club could also be a bit sportier - we have two boys who just aren’t going to do craft type things) - but i’m being super fussy.

Plussat: The comfort of the room, the staff were wonderful, great chef, excellent food, beautiful gardens and the hotel overall perfect

Miinukset: Nothing

Plussat: The spa facilities are superb, nice indoor pool long enough to do a few laps, so clean and overall very comfortable for a day at the spa The room was double aspect with a long balcony, big bed, nice deep bath and a separate shower and separate toilet The gardens are beautiful to walk through with access to the Royal Hotel grounds too with, a rose garden, some amazing trees, tennis courts, pétanque. Didn’t manage to get a chance to use the outdoor pool with looked fab

Miinukset: It was pricey, the service at evening meal was irritating - fine French cuisine but too much presentation from staff

Plussat: Great 5 star property with amazing views and gorgeous gardens . On a clear day, you get a great view of Lausanne:-)

Miinukset: The toilet(at-least in our room) felt very claustrophobic. It’s unnecessarily separate from the bathroom and not spacious at all... didn’t like that.

Plussat: Great staff and great customer service! The entire staff make sure you are happy at all time. We stayed there during the Christmas period and they gave us treats, written notes to make sure we feel at home and we did feel at home! They also have good facilities (Jacuzzi, sauna, spa), the view on the lake is amazing. I really recommend this hotel!

Miinukset: We faced a leek in the bathroom that effected the carpet so when we came late back the room had a bad smell and they couldn’t help us , so whom cleaned the room should have drayed the carpt

Plussat: Breakfast (continental) was very nice. Quality of the products seemed high. Good choice between cereals, yoghurt, baguette, pancake, fresh fruits, eggs to boil. Orange and apple juice from dispenser. Good quality coffee from the machine and refill as much as you like. Different sorts of tea to pick from. Many people stayed a long time in the breakfast room, and seemed to appreciate it. Room was redone, Cosy style with artwork on the walls. Bathroom also freshly renovated and very modern, clean feel. Close to lake Geneva, casino and event center. Staff helpful and friendly. Surely a recommendation and I'd absolutely stay again.

Miinukset: The balcony was just redone with some product (glue or something) that prevented us from going on the balcony and it also let a smell in the room. As it's temporary not a real issue. Only one of the two sides of the bed had a plug to charge the phone during the night next to the pillow, but alternative option in the room.

Plussat: Just cross the road for the lake. There is an underground parking with a good pice (15 Euro a day)

Miinukset: Nothing to dislike

Plussat: The staff were very friendly,the location was at the heart of evian and apposite to the lake .

Miinukset: IF PROVIDING THE ROOMS WITH ELEC.KETTLE OR COFFEE FACILITIRS .

Plussat: it was out of my expectation .. its really a family hotel .. everything was excellent .. the staff are so helpful .. definitely I will come again .. the hotel is walking distance to the lake and downtown .. I loved the balcony in the room .. the hotel is so clean .. thanks to all staff there ..

Miinukset: I hope that they can serve room dining .. since they only serve a lovely breakfast ..

Plussat: The place is modest and simple and very comfortable. The staff were outstanding and so, so friendly and charming! Loved it and would definitely come back!

Plussat: Great breakfast......really friendly staff....

Plussat: The room

Miinukset: No tea or coffee, only with money, steps to first floor

Plussat: The view

Miinukset: No toiletries, no A/C, poor pillows, no room service, reception closes at 9:30 so must enter from parking after that. Not allowed to bring outdoor foo me and beverages, no kettle, bad location, checkout 11am and the there was worms in the bed

Plussat: Beautiful location, husband and wife team are very nice and helpful, rooms are clean and the breakfast is delicious

Miinukset: Nothing

Plussat: Breakfast outside looking over the lake

Plussat: 1. It’s the most peaceful hotel I’ve ever stayed at, so quiet and serene! Very relaxing. 2. The views from the hotel patio and pool are stunning. 3. Really enjoyed the continental breakfast. 4. The staff. 5. If you have a car, this is in a really handy location for the town centre, the source, Carrefour, and a good base if you want to explore other local towns.

Miinukset: 1. The cleaners left open the balcony door after cleaning, which left our room accessible to anyone on the property. 2. Cold pool. 3. Needed air con - we struggled to sleep due to the heat. 4. It was frustrating that there were signs everywhere saying not to bring food to the hotel, yet there were no food facilities there. 5. To get back from the town you have to do some serious uphill walking!

Plussat: L'Oasis is a pure gem. Just enough out of the way to be quiet and close enough to everything one wants to see in Evian. L'Oasis offers private parking, which was much appreciated. The property is simply "magically" run. The rooms are quiet, comfortable and well-appointed (ours had a nice little balcony). The public terrace and pool areas were absolutely in impeccable condition and welcoming, whether one is in the pool/garden area – Eden-like with palm trees, apple trees, hammocks, shady spots and plenty of sun beds around the very large pool – or the outdoor terrace with views of the lake. The breakfast was plentiful, coffee delicious and served in a beautiful dining room. Congratulations to management for offering such a lovely accommodation!

Miinukset: The pool was a bit cold, but I did get in.

Plussat: Great little family run hotel with a great location and view. Loved the pool and our hostess was so nice to us as my French is to say the least "wanting" She made us feel welcome the moment we entered to the point we left and seemed to have all the time in the world to make sure we enjoyed our stay with them. Although they don’t serve evening meals there the breakfast was ample and she pointed us to some nice places to eat in the evening marking places on a map so we could find them. Would I stay again and recommend this place ? YES

Miinukset: I didn’t like the fact that they had to put up signs to tell people not to bring their own food in and eat it on the premises. Why should they have to? Common decency tells you it is wrong to do that in the first place. Also there are countless places to eat at a stone’s throw away from it. The fact that all signs are in English may tell us something about our own culture. Eat out and don’t be so tight and enjoy the local cuisine.

Plussat: Very nice place, quiet and nice pool, staf and breakfast!!

Miinukset: With the heat last days no airco. But there was a fan.

Plussat: The lovely courtyard is really like an Oasis in the town.

Miinukset: The Wifi is not so rapid, should be improved.

Plussat: Very peaceful and relaxing stay at L'Oasis at the height of summer. Our room had it's own entrance just a few steps from the pool and a lovely view looking down onto the lake from the small balcony at the back. The room was very big and alot of thought had gone into the accessories. It was very quiet and peaceful. Although no air conditioning you just had to open the French windows of the balcony to get a lovely breeze. Fabulous for a relaxing break with the town just a short walk away.

Miinukset: This is not a negative, just be aware that the walk to the hotel is up a hill. You wouldn't get those wonderful views without it! I felt a little uncomfortable if I had to ask for a drink or ice cream - almost as if you would be disturbing the owners

Plussat: Staff was very nice and helpful.

Miinukset: Far walk from boat station to hotel, no busses. Far from the action. No working wifi. Breakfast was just bread and jam.

Plussat: Breakfast was typically French and good value. Location very quiet and only about 5-10 mins walk to town centre. Took a lake view room which was wonderful.

Miinukset: Room was a little dated but didn't affect our stay

Plussat: The scenery the location and the homey breakfast prepared by the hotel owners.

Miinukset: No coffee tea tray or fridge in the room

Plussat: Balcony and view

Miinukset: Wi-Fi is not strong

Plussat: Close to station, parking, city centre

Plussat: Every time we come to Evian, we stay at this lovely hotel, in a room with a lake view. Its like a time travel to belle époque , but with modern facilities.

Plussat: Excellent polite staff.. Very good location.. Good breakfast..

Plussat: Very accomodating staff. I got free room upgrade with terrace. Some remaining flair of the 1900-1930's. Quiet and calm place. Available parkings at the Station (ask reception for free parking).

Plussat: The serve Good quality Coffee , and Breakfast, the landlord very helpful and caring lady. Our room had view on the lake it was very nice I mean the view. There was a restaurant nearby serving Algerian dishes the cook is an Algerian sweet lady her place name Relais des Voyageur. I also liked the square between the hotel and train station, in which stops Busses for ski stations and Geneva, Thonon les Bains.

Plussat: Excellent location for walking in to Evian Wonderful view of the lake Very warm and welcoming

Miinukset: Absolutely nothing

Plussat: The room decor is french traditional with high sealing and big windows and have a vintage premium look.

Miinukset: The rooms are very noisy (the floors are crakling and the street in front of the hotel is the main street so in the night is quite noisy and in the morning all the trucks made unloading)

Plussat: I'd like to praise the staff of the hotel for their professional and honest quality. We did checkout yesterday with our wallet belt in our room. In the wallet belt there are passport and money.... when we realised that, we were at Annecy, about 80 km away from Evian. We were quite worried and didn'tknow whether we could find it.we called the hotel, the staff told us they tried to contact us by telephone as soon as they found the wallet but in vain. They kept it in safe. Oh My God! how stupid we were that we did not keep our telephone work in France. and how fortunate we are that the staff of the hotel keep the wallet belt in safe. we drove back to Evian at once and took It back. Everything is there. Thanks again to the hotel staff for their kindness and efficient help.

Miinukset: non

Plussat: Lovely room

Miinukset: No tea/coffee facilities in room

Plussat: in the city

Miinukset: limited breakfast option and no parking.

Plussat: Location. Very convenient to get Geneva, Lozanna, to see Swiss Lake and other attractions. Good price, parking nearby. We've got everything we needed.

Miinukset: Problem with internet, One chair in room for two people.

Plussat: We loved our stay in the Continental. The hotel was full of French charm and character. It is located right in the centre of the town within easy walking distance to all the attractions and ferry terminal. The room was very big and had beautiful old French windows with balconies overlooking the town. We also enjoyed the beautiful breakfast room and the choice of food to start our day. Friendly staff. We would love to stay again.

Plussat: Very nice hotel in a pedestrian street with lots of restaurants . The staff were very helpful and lent me a kettle and cup for my stay. Walking distance to the lake and the furnicula. Thank you for having us.

Miinukset: No air con and it was quite warm but the fan was helpful.

Plussat: Friendly and professional staff, fantastic breakfast and great location. The owners made my birthday special and memorable!

Plussat: Very clean hotel, especially the bathroom. Very well maintained, location is in the heart of Evian. Staff is happy to help and give directions. Breakfast is typically French and served in a 19 century room facing the main street. Very bohemian .

Miinukset: There is nothing to dislike.

Plussat: Breakast was lovely!!!

Plussat: Only 5mins walk to the lake and boats to Lausanne, Good restaurants nearby. Quiet hotel, comfortable beds, charming staff. Excellent breakfast and pleasant music in the breakfast room

Plussat: The staff were very helpful and welcoming. The room was comfortable, with individuality lacking in the large chains.

Plussat: This is an absolute gem of a hotel and could be rated much higher. We were so pleased we stayed longer. The room was gorgeous and the staff were super fantastic. We loved it.

Miinukset: Just be sure to check your directions if driving and avoid the tricky one-way streets by knowing where to park.

Plussat: Charming small hotel designed in old style, calm and clean. Good breakfast. Very friendly helpful staff.

Plussat: Really nice owner and family, comfortable, centrally located hotel. Good value

Miinukset: nothing

Plussat: Central location, comfortable room

Miinukset: Difficult to access as in pedestrian area

Plussat: The location. It was comfortable and the staff were helpful and friendly. We would stay there again.

Miinukset:

Plussat: location and staff

Miinukset:

Plussat: Very simple but stylish, individually decorated rooms. Very friendly and helpful staff. Central location

Miinukset:

Plussat: Good quality reasonably priced hotel in the centre of Evian. The owners were very friendly and very helpful. They also spoke excellent English which helps.

Miinukset: Only negative I can think of is that the hotel has no Car Parking, hence the local Car Parks have to be used, although this really is no big deal.

Plussat: The only thing good about this place is the quietness and the lake view and some of the staff are friendly.

Miinukset: We were deceived by booking.com photos. We booked for a classic lake view room and according to the photos, the room was ok with modern setting and spacious bathroom. But we were NOT given any of the rooms seen on booking, there was just one last photo out of the 14 photos that was an old room with an old bathroom. We were given that one! The sheets are always dirty with stains on them, no matter how many times they change it! Also, inside the sheets were insects everywhere, we couldn’t sleep comfortably. There was no room service except for breakfast. If we want to order lunch or dinner in the room we couldn’t do that. It was difficult especially if you are traveling with kids. At the pool side we waited half an hour for someone to order some snacks, when the lady came she ignored us and helped the couple who came after us, she didnt even bother to ask if we were waiting first. And when it was our time to order she was like” can you give me just 2 minutes” and she left! The rooms are too old, the towels are heavily used and old too. There is no one to help you with your luggages while checking out. We called and request help and no one showed up. I have no idea why this hotel is a 4 star hotel. It would just give it a 3 star hotel. It was basically renting a room in a house with help your self service. We didnt like it at all and we would never go back especially with the room that they gave us it was different than the one we saw at booking.com

Plussat: The views

Miinukset: Far away from the central city

Plussat: Very nice room after a tough trip with many disappointing hotels. The staff was fabulous. The garden was very nice as well. Did their best to make my 3 year old feel happy. We were so happy that we booked another night.

Miinukset: Well the town is in an uphill town so prepare to walk up a mountain if you’re walking! :) and mountain view isn’t very mountainous because all you can see is a horse yard and trees - and maybe some mountains waaay in the distance (see picture). After we changed rooms to ‘classic lake view’ it was very nice.

Plussat: Nice location above Evian Les Bains & Lac Léman. Very nice pool

Miinukset: Facility is older, which has its charms. But the facilities in the oldest part of the hotel are somewhat dated.

Plussat: Breakfast was good. Nice view from the room.

Miinukset: Room was a little dated. It could use renovation.

Plussat: Old-world style & ambiance, top-class cheerful service, funicular!!

Miinukset: No cheaper alternative to pricey restaurant, loved the funicular but access to Evian a problem when funicular not running out of season

Plussat: Highly recommend

Miinukset: Nothing

Plussat: Reception staff

Miinukset: there is no room service and if you want something to eat you must book at there restaurant and if you want to order the cook will never do it for you even if you will tack it from the kitchen to your room personally.

Plussat: Staff is excellent, good location

Miinukset: Non

Plussat: Location , clean, and very friendly staffs

Miinukset: None

Plussat: It's still retains its old classic furniture and smell. Some renovation is done to it. The staff are super super friendly, always smiling, willing to help, prices are also great. Going to it is also a scenic drive. It is built on its original natural way. The land has not been flattened out. Their breakfast is homemade and yummy.

Miinukset: The lift is small. If you have a couple of bags or large bags you will need a couple of trips to get to your room.

Plussat: Beautiful location. Staff very friendly helpful sweet and kind. Lovely bedroom facing the lake, with traditional balcony. Beautiful bathroom. Very comfortable bed. This hotel is charming, quirky and unique.

Miinukset: There is nothing negative about Hotel Le Bourgogne

Plussat: Location was perfect if you want to stay in the city center. Service was polite and friendly.

Miinukset: Rooms were worn out, bed was hard. All the party noise from the street was loud and really effected our sleep. I understand that hotel can not influence the noice from the streets but party noice was quite loud so if you want to relax, this is not your hotel. Our room was in first floor. Breakfast was small and there were no variety of food. I think this is not a three star hotel.

Plussat: Location, staff

Miinukset: Nothing

Plussat: Great staff. Great rooms. Loved it there

Plussat: My room was spacious with great power shower; it was spotless, cleaned on a daily basis and I would find a small bottle of Evian water on my bed on my return to the hotel, which was a lovely and unexpected attention. The staff was very friendly and helpful, and I slept like a baby thanks to the hotel being located on a pedestrianised street in central Evian.

Miinukset: Nothing!

Plussat: Good location, and it is a big plus. Quite a big size of the room. Very clean, fresh towels every day. Water as a compliment. + there is a possibility to park a car in a box for 15€ extra

Miinukset: noisy from the street, but due to no air condition you have to keep the window open. Croassants could be better on the breakfast. A bit overpaid for such facilities.

Plussat: i like staff they’re so nice helpful and location of the hotel the city

Plussat: Good centrally located hotel, close to restaurants and shops as well as the town centre and lake. Very friendly and helpful staff. Good wifi. Hotel and rooms have been recently renovated so everything looks new. Rooms are nice and very clean. Clean bathroom. Decent breakfast. Hotel parking -they have limited spots available so text the hotel ahead. However, city parking is available really close and might be cheaper than what the hotel offers.

Miinukset: Nothing really. Hotel was good value for money and what to be expected for a 3 star hotel.

Plussat: The staff was amazing!!. The bathrooms was clean and had bidet nozzles :D.

Miinukset: No air conditions. I stayed there in August so it was a bit hot, but the staff provided us with a fan :D.

Plussat: Staff were helpful and friendly. Clean rooms, good location

Miinukset: We couldn't get a chance to try the restaurant. There is no parking

Plussat: Centrally located, close to the city centre. Quite stylish room at least most of it.

Miinukset: The view was on a wall, not a courtyard. AC a little bit noisy.

Plussat: Great location in Evian, very comfortable. Bed was comfortable and liked the cushions, could have done with one more normal cushion, but other than that great! Good quality room, hair dryer in bathroom. Air conditioning wasn’t working on arrival, hotel fixed it straight away. + + Really friendly staff and incredible helpful, attentive - Thank you!! Decided not to get breakfast in hotel and wander instead, as we like exploring the city. Very clean rooms, cosy also. Would have like it to be a bit more spacious but we spent most of our time out and about so this was perfect. Glad we chose here! Thank you for hosting us! :) Merci Beaucoup!

Miinukset: - Missing iron/iron board items in room - only shower gel / shampoo supplied, would have been good to have separate conditioner dispensers (as a way to also reduce plastic usage) - glass cups instead of plastic dispensable cups in bathroom would be nice but not imperative - would have liked a bit more space in the room. - Quite compact but good decor. Only had tea bags in the room, would have liked hot chocolate or coffee sachets. - would have been nice to have own swimming pool/spa area but found local spa at the Thermals Evian, and / or Hilton Aruveyda spa within walking distance. (15 euros p/p).

Plussat: Great, central location Small, family run hotel On a very busy avenue but completely soundproof

Miinukset: Couldn’t open windows for fresh air because of location and outdoor restaurant

Plussat: The location is perfect

Miinukset: The matrasses (too hard)

Plussat: Perfect location location of ferry dock

Miinukset: Need to book restaurant in advance otherwise you ll get turn down until 915 pm

Plussat: Everything was fine.

Miinukset: It is a bit pricy.

Plussat: Modern bathroom

Miinukset: Very poor outlook from window

Plussat: This three star hotel exceeds in every way, my room overlooked the lake, the bed was comfortable, and the air conditionIng worked well.... very important. The staff are absolutely the very best, friendly, helpful, and professional in every way.

Miinukset: Evian town has a problem with parking - but the hotel has good advice on where to park ... there is nothing to dislike about this hotel.

Miinukset: The staff start knock the door before the checkout

Plussat: Great location with direct lake access. Very good food and breakfast buffet. Very colorful interior with charming details.

Plussat: Good location,top food.rom ok.

Miinukset: Breakfast was very good but it was almost impossible to get any service..we had to negotiate around tables to get anything from the buffet.no cooked food..all cold.

Plussat: Quirky, very clean and comfortable. Excellent facilities and staff couldn’t have been more helpful. We will definitely return! :)

Plussat: Lovely area. Room small but nice

Miinukset: Nothing

Plussat: Location amazing this is the only reason I gave more then 6 , good restaurant but expensive. Furnoture and arrangements very causy and lovely.

Miinukset: Room extremely small, bathroom super small, very difficult to move in 2 persons with luggages. Breakfast crazy expensive, no elevatore you should carry the luggage 3 floors by stairs.

Plussat: Wonderfully quirky hotel in an excellent location directly on the lake. The food is amazingly good. Just lovely.

Plussat: They have complimentary push bikes you can use, which was great for cycling in and out of town. Loved that you could get into the lake directly from the hotel for swimming. Clean swimming pool. Very helpful and friendly staff.

Miinukset: Food and drinks a bit pricey, but we went out for dinner and breakfast so that wasnt an issue for us.

Plussat: The location is great, access to the lake and the pool is fantastic plus the garden at the back is lovely and secure. Great plus is how our little dog was welcome everywhere.

Plussat: It is quiet and beautiful hotel with an excellent dining room. It is close to Casino and the 'centre'. The ability to borrow a bike was great.

Miinukset: For me the room was overly ornate - but some will absolutely love it.

Plussat: Great location very helpful staff. Beautiful view over the lake. Welcoming to dogs.

Miinukset: No air conditioning.

Plussat: Excellent location...next to community swimming beach , and delightful walkway round the lake

Plussat: Location, swimming pool, restaurant!

Plussat: Quiet location

Miinukset: The staff were rude and intimidating at times. An example - I would say bonjour to the staff in the morning. They would just look at me, not smile and then turn their back. I am a woman travelling with my sons. I found this rather intimidating. When we dined in the restaurant we were completely ignored. It would take an age to be served. The other restaurants in the town had all gone out of business. So we had no choice but to dine in the hotel. We also arranged for a parcel to be delivered to the hotel the day after we arrived. The reception staff denied that it had been delivered. When we checked on amazon we had conformation that it had been delivered. They finally gave it to us when we checked out. They had it the whole time. And it had been opened. They offered no explanation or apology. The hotel staff made it very clear to us that our presence in the hotel was unwelcome. I suppose you can get angry at other people’s attitudes towards people from different cultures. I prefer to laugh it off. And not let small minded people hurt me. Its a story over the diner table for years to come! Lis

Plussat: The location and access to the Lac Leman for views, walking along its banks or for taking a swim were incredible.

Miinukset: My room was quite dated and cramped with no facilities such as a kettle or mini bar and unfortunately there was an issue with smelly drains in my bathroom which made the room smell. The view from the bedroom was also of the back of other buildings.

Plussat: Upea sijainti aivan kauniin ja hyvin hoidetun rannan vieressä.

Plussat: The sceneri is beautiful, very local, old charming house just by the waterfront. The restaurant is very overpriced, but definitely good quality food.

Miinukset: There is not much too see besides the beautiful nature. There are no other restaurant in town, and no air condition in the small rooms, wich by the way only have one power outlet in the entire room.

Plussat: Directly by the Lake. Next to public beach, that happens to be the busiest beach in town so I recommend walking a bit further.

Miinukset: NO AIRCONDITIONING. Something to cosider if travelling during summer months . It was excrutiatingly hot. Room had 1 window and wouldn ´t cool down till past midnight. Im sorry to say it but it was very uncimfortable.

Plussat: Ihana paikka ja näkymät

Plussat: Nothing

Miinukset: The picture not same the reality and spiders every where I cannot stay I changed the hotel and I loose my money

Plussat: Accessibility to the lake and swimming pool The restaurant with lake view Staff's kindness making all requests possible !

Miinukset: The room is quite small

Plussat: The location is amazing - The water is right at your doorstep!

Plussat: For the price paid an excellent choice. Room cozy with all you need. Nice view over the water. At the bar we asked flat water, we got it for free. I told the lady at the reception that we are with car and trailer with our motor bike on it and we would place the trailer and the car in a park house in the city. She offered prompt to let it on their parking for a week and for free... When I returned they give me water connection to clean the dirt which came from a three before we leave.... Amazing nice friendly people.... Breakfast top....

Miinukset: We were afraid it will be to warm in the room by 35 temperature outside without airco.... but we didn't miss the airco... we slept perfect......

Plussat: Great location. Excellent&rich breakfast. Friendly and helpful stuff. Heated outdoor pool, which was nice for September days.

Miinukset: Overpriced. I booked deluxe room with lake view and spa, but a bit disappointed, to be honest... Overall was a nice experience, but I think the room that I booked did not worth the money.

Plussat: you had best of customer services oriented staff member sin the hotel and the location is one of the best in Evian as its close to almost everything .

Plussat: Location

Miinukset: 1- The beds were not comfortable 2- They allow dogs into the hotel which caused me allergies.

Plussat: Loistava aamiainen ja palvelu, valeteineen. Hyvä paikka järven lähellä.

Miinukset: Palvelut lisämaksusta vaikka melko kallis huone muutenkin. Piha-alueen laatoitukset ja kiveykset korjauksen tarpeessa.

Plussat: the location was so good and the view from the hotel was so beautiful

Miinukset: The reception was not friendly

Plussat: The rooms and bathrooms were large. The property location is good.

Miinukset: The room was smelling bad; the walls were dirty; the new furniture was mixed with old furniture. There were traces of water ingress through the ceiling.

Plussat: Clean hotel. The location was perfect

Miinukset: The executive lounge was closed and we weren’t informed of the correct replacement lounge during our stay. Thank you

Plussat: The breakfast was excellent

Miinukset: The spa facility was not included in the stay and not really clean

Miinukset: I would like to thanks the front desk team there are sooo helpful

Plussat: Nice location

Miinukset: I chose the hotel because of the spa and it was very far from what I expected

Plussat: The location and the staff

Miinukset: Nothing

Plussat: Excellent location, wonderful staff and a terrific roof terrace. Our room was spacious and we had a huge flat-screen TV. We only had breakfast once but when we ordered morning coffee in our room it came with two little croissants, which was a nice touch. Fantastic wifi connection, only for some reason you have to get a new password every day. I brought my own drinks to enjoy on the terrace in the evenings and was given free 'ice and a slice' every time, which was very kind. No restaurant at the hotel, but it's right above an extremely popular Italian, Villa Borghese, which serves food all day. We really enjoyed our stay here, and everything of interest was just a short walk away.

Miinukset: It would have been nice to have tea and coffee making facilities in the room - just a kettle and instant coffee/tea bags would have been enough, nothing fancy.

Miinukset: Teknobileet parkkipaikalla. Hitusen oli melua!!!

Plussat: Location was good and bathroom, bed.

Miinukset: Aircondition was so old and noisy. See from picture.

Plussat: well located, lake view. Nice large bed, well heated. nice large TV.

Miinukset: No car park. WIFI did not work. Bathroom tiny. Shower with door or curtain.....water everywhere....hot water not very hot. No dispenser for toilet paper put near the sink. Nowhere to place make up bag. Nowhere to hang clothes or towels in the bath room.

Plussat: Very good value for money, great views and comfortable room and facilities

Plussat: Ihan hyvä sijainti.

Miinukset: Ei saatu kahtena viimeisenä aamuna aamupalaa lainkaan.

Plussat: Liked all aspects of Savoy.

Miinukset: All was good.

Plussat: The location is excellent and there are lots of restaurants and cafes close by. The ferry across the lake is also close.

Miinukset: There was no AC and the carpets were dirty. Obviously we knew there was no AC fitted just a free standing one which allows traffic noise in, but it was extremely hot in July. The bathroom too was fine but seems quite worn in places.

Plussat: Huone oli upea parvekkein kahteen suuntaan. Tilava ja viihtyisä. Ystävällinen portieeri oli avulias.

Plussat: The staff, the view, the location

Miinukset: The bath-cum-shower was not very convenient. We would prefer them separate or just a shower.

Plussat: Excellent hotel and great location.

Plussat: Very quiet location, nice cottages, close enough to places like Montreux, beautiful views of the lake

Miinukset: Would have been nice to be able to buy basics like milk and bread from the reception

Plussat: This is a wonderful hotel. The area and the air are perfect. Very quiet. The staff is very nice. The interior is very good. We had everything we needed.

Miinukset: No one at the desk after 7.

Miinukset: Wifi is very bad.

Plussat: avoid by all means.

Miinukset: NO reception just after 19:00H, extremely poor info to find the room in absolute darkness. A room with no view. In over 50 years of traveling, this was the MOST obnoxious accommodation I have experienced.

Plussat: water-pool, a nice view on the lake

Miinukset: A lot of mildew in bathroom, many of ants in room. Dust everywhere. the curtains maybe never have seen laundry. Generally apartments have to be renovates to be equivalent to price. Very noisy bed in living room.

Plussat: I liked everything. My kids were amazed. They wonted to stay more days, but we had no time for it, next time we will come.

Plussat: Good for kids and good place.

Plussat: Amazing views, well kept. Really quiet and good location. Good value for the money.

Miinukset: It was not clear that the two-bedroom cottages have no door for the second floor bedroom /loft. It should be mentioned somewhere in the property descriptionfor the guests to buy their own toilet paper, garbage bags, dishwasher etc.

Plussat: Very nice view on Lac Leman. Pool is good. Nice staff.

Plussat: Perfect location, very good view from the chalet. Everything seemed very clean. Chalet was fairly well equipped. Lady on reception was very friendly and helpful. Extra equipment can be requested from reception without charge eg kettle (only a coffee machine in the chalet) toaster and hairdryer. Lovely pool with proper changing rooms and tennis, and table tennis available to hire.

Miinukset: Although the chalet itself was very clean, there was quite a lot of black mould on the walls and door frame. There was also a damp smell in the chalet. As soon as we mentioned this to reception, they immediately sent someone in to wipe the mould off. Only 2 hobs and a microwave to cook with, although a toaster is available if required.

Plussat: Beautiful view to Geneva lake. Good location. Friendly staff. Spacy parking.

Miinukset: There was very weak wi-fi

Plussat: The room itself was well appointed and we particularly liked the balcony. Breakfasts were very nice and served with a smile. Croissants were perfection.

Miinukset: No air conditioning in the room. Shower over bath rather than walk-in.

Plussat: Breakfast good. Location excellent. Lady owner - very helpful.

Miinukset: Service at meal on Friday was very slow from two male waiters. If there was a delay in me having a well cooked steak they could have kept me advised.

Miinukset: Very expensive compare to the quality. Not so clean, poor breakfast, no English.

Plussat: Great location

Miinukset: Unhelpful reception staff at check-in. Poor value for money breakfast.

Miinukset: Noisy, No air conditioner

Plussat: The property is clean and good.

Miinukset: WiFi was extremely bad, and the room is not air conditioned, believe you need it.

Plussat: View

Miinukset: Very poor breakfast, no soundproof in the rooms at all

Plussat: Location

Miinukset: Internet Ventilation Did not inform us that there was a fan available as it was very warm in the room