Woodbury Park Hotel And Golf Club

The location and the parking on site.

The front desk staff were not friendly when first approached and needed time to engage in conversation before they relaxed and became helpful and in listening mode. The bathroom shower needed maintenance and the hot water was far too hot - you could not put your hands anywhere near the hot water - if you did, you would have been burnt. The front desk was informed about this dangerous situation.

Staff in restaurant friendly.

Lodges are definitely misrepresented. Lodge facilities are old, needing repair, tired and worn. Lack of guest consideration, no hooks for clothes in bathroom, no table lights in main room, banquet chairs instead of dining chairs, old (insecure) locks and keys. No shower in main bathroom and small shower had problems with shower volume and drainage/ damage (which is also a safety issue)Only one reading light in bedrooms Generally, housekeeping and maintenance very poor and well below acceptable. Windows unclean, spider webs, no face cloths (“because of self catering?”). Loose or locks and handles, dripping taps.

Location grounds buildings

Poor signage in the hotel to Reception, Restaurant in the evening too far from the Hotel got absolutely soaked walking back, Dining room and Breakfast room very utility furnishings and equipment, no table cloths. Also few staff

Rooms were clean. Food was fine.

One person on reception was really patronising and unpleasant on a few different encounters that we and others had with her. Generally the hotel lacked any atmosphere and felt a bit grim. Food was fine but service a little underwhelming. Definitely glad we were only here one night on way to early flight.

WIFI was good in the room. The shower was very good. Hotel in good location.

Breakfast - Very poor. Very basic. Rooms - phone didn't work in room, rooms and décor need updating. Dated hotel. Couldn't get through to reception on my journey to the hotel, tried calling for 2x hours no answer.