Hotel Imperial Med & Spa

the spa was closed. It was to far from the town. The staff were unhelpfull and very misserable not a smile from any of them.The beach could have been a lot cleaner.

some of the staff at the pool bar were really nice n friendly. However the front officee(reception) staff were rude and unhelpful. Shame for a nice hotel to have staff who spoil the first impression of such a lovely hotel.

it did not meet the expectation of a 5 star hotel

Liked the pool and beach side. they are fabulous. Ideal for a romantic holiday.

The hotel facilities are quite good to be honest, but has poor documentaion for information to guests. For example rooms are not provided with hotel directory, room service menu, shuttle bus timing etc. To compound it the hotel staff are not very good in english.

Nice hotel was told the room was a bungalow it was just one room. To small for a family. Location 2 km walk to nearest town, breakfast and pool were excellent staff mixture of friendly and rude a couples resort not for kids.