Beautiful Hotel, Perfect Location, Noise Problem
This is a beautiful, classic hotel, sumptuously appointed, but not over the top. The rooms are comfortable and clean. The staff is wonderful. The breakfasts are elegant. (Best croissants of our trip!) The location is perfect, close to everything. Wonderful in almost all respects, BUT . . .
The hotel has a problem with noise, especially on the Via del Pescioni side. We were on the second floor, and disturbed during the night by revelers in the street, but especially by the very loud noises of service vehicles starting about 6 am. The hotel must be aware of this, because they provided ear plugs (!) by the bedside. (We should have had the wits to read this ominous sign.) They moved us to a room on the other side for our second night. Avoid rooms overlooking the street! Also, there is no coffee machine in the rooms.
Service, Staff, and Serenity
The staff at Helvetia Bristol could not have been warmer and more accommodating during my four night stay. Their warm welcomes and spot-on suggestions were greatly appreciated. I love this hotel and will definitely return. It is a historic boutique hotel (don't expect large rooms). The location cannot be beat in central Florence.
The rooms are small and in need of a little love (new carpet).
Perfect location, perfect service
The location is perfect. 10-15 minute walk to everything, but quiet location. Service like one does not find anymore. Worth the money.
Cappuccino. Staff was understanding.
The rooms next to the street are noisy because of the late night bars and at this time of year you can't have AC in the rooms because one system works the entire building. If you are hot or uncomfortable you have to open a window which just lets the noise in. Street cleaners, and trash service comes by at 5am which is nuts! Breakfast was blah...Single room was a closet and horrible shower. Im in shape and didn't fit in the shower.
Staff and location
Breakfast buffet and some rooms noisy
excellent concierge and service
I enjoyed the beautifully appointed room, the large bathroom and excellent shower. The staff was exceptionally helpful and went out of their way to recommend places to visit or for dinner reservations. Food at the hotel was also very good. I do not have one bad thing to say about this hotel. Would definitely go back and would recommend to a friend.
Service impeccable; centrally located for everything including museums, shopping, restaurants, train station; cleanliness and decor wonderful; will stay there again
Center of the beautiful city, nice small hotel, not very cheap, but wort to stay in it. If you come by car, ask taxi driver to go there and follow him, Almost imposible to find tha way on your own.
Valet parking closed until 7 am. I had my flight earlier. Hotel helped me to deliver car to Avis and sent my belongings from car to me, but generally it is not acceptable.
Attractive and very central
We thought the 50euros charge for parking was astronomical!!!!
Nice hotel, great staff
AC not working - resulted in open window - resulted in about 15 mosquito bites!!!
Beautiful authentic Italian and very freindly helpful staff.
Only downside was the room was boiling hot and there was no option to turn off the heating or turn it down, you could not have air conditioning in the winter even though the weather was really mild. When we opened the windows we got bitten by mosquitos.
Friendly staff, great room
Bathroom very poor for a 5 star hotel, in need of maintenance. Breakfast extremely poor and still cost an additional €26!!. Junior suite of lower quality than expected, it was basically a large double room!
Helvetia & Bristol Firenze – Starhotels Collezione sijaitsee keskustassa, ja Piazza della Signoria ja Firenzen kaupungintalo (Palazzo Vecchio) 10 minuutin kävelymatkan päässä. Käytössäsi on limusiini- / town car -palvelu, express-uloskirjautuminen ja ilmaiset sanomalehdet aulassa. Palveluihin kuuluu maksullinen omatoiminen pysäköinti.
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