Hotel Ariele

Kaunis Firenzeläinen hotelli, kiva tunnelma!

Aamiainen oli vaatimaton.

The breakfast was the same every day with little choice. No fruits. The coffee was OK. We like the garden and the entrance hall. The room was big. The location was OK, close to the station, but rather far from the center, however it was reachable by foot. It takes 45 minutes to Santa Croce.

We had to ask the maid to change the bed and to clean the room, but she forgot to take out the garbage that remains under a chair. The cleaning was poor. The maids were very noisy in the morning.

Check in was good, we were early and our allocated room wasn’t ready so we were given another room. We wished we had waited for our original room ! Breakfast was good. The hotel entrance hall and lounge areas are lovely with beautiful furniture and rugs.

We wished we had waited for our original room as the room we got was very disappointing, very dark with a small window not like the image of the room when I booked which had lovely tall windows and nice furnishings. The bath had plaster in it which had fallen from the ceiling which made us wonder , was the bath cleaned before we entered the room? The hotel had a large party of students staying. Very noisy and was woken up every night with banging doors and loud conversations being held at 3 in the morning. Noise seemed to echo quite loudly due to tiled floors everywhere on the upper floors. Tried to get extra pillows on our first night, eventually got them on our last night.