Hotel Roma

I chose this hotel for the location which is great. The piazza is beautiful and great for a cool stroll in the evenings, Gelateria Pasco in the corner of the piazza opposite the hotel fantastic. It was easy access from the train station and an easy walk to the interesting parts of the city. The staff were very friendly and helpful.

The rooms were OK but it felt like it needed sprucing up a bit. WIFI was patchy, nonexistent in my friends room which they found very annoying. Also mobile phone reception was not good inside the building.

We liked the location. The cleanliness and Akiko the Japanese lady with her wonderful smile at breakfast. We also liked the reception staff although they had no idea that the Duomo visits are gratis if you only wanted to enter to the cathedral. They either advised to purchase tickets on the internet for €18 each which is only necessary if you wanted to climb the tower or they offered to arrange an exorbitant price guided tour (in order to earn their commission) We would like to mention the very polite bellboy mr Ahmad.

The unwelcoming breakfast room in the basement. The breakfast left a lot to be desired especially if you do not eat pork or are a vegetarian. Even the scrambled eggs are of the poorest quality, I suspect they are not made from fresh eggs but from powdered eggs. The boiled eggs were very cold seemed like they were many days old. Also the coffee machine served terrible Nescafé which caused me a heartburn not a decent Italian coffee such as illy, Segafreddo or even