Hotel L'Orologio

Siisteys, sijainti, hyvä aamupala

Hyvin hoidettu hotelli, siisti, hyvällä paikalla lähellä rautatieasemaa ja keskustan nähtävyyksiä, aamiaisella runsas valokoima, aamiainen tarjoiltiin kauniissa salissa, pieni kuntosali ja sauna vapaasti käytettävissä, sauna ei tosin aamu varhaisella ollut lämmin.

Lähtöpäivänä huoneen ovi oli lukkiutunut ja huoneen valot eivät enää toimineet palatessamme aamukävelyltä kello 11.10 (AM). Olimme toki aikeissa luovuttaa huoneen heti palatessamme, mutta tarvitsimme apua saadaksemme matkatavarat pois huoneestamme.

The reception and breakfast staff who were very helpful especially given the exceptional situation and difficulties they themselves were facing The lounge areas Beautiful marble bathrooms

Information regarding the 6pm curfew was communicated well - although we do understand they were exceptional circumstances

Everything was perfect. But one thing about housekeeping was a bit bizzare. On the day of checkin, We came back to hotel after tour. And realized that there was some changes in the room. There should not be any changes since we checked in only few hours ago. Maybe housekeeping wasn't clean enough, so wanted to make it right after checkin. BUT it was not even good condition after change. So curious. And house keeping lady was very firm to say NO to us. We came back to hotel for short rest in afternoon, that time housekeeping lady came for cleaning. I asked dor 20min so we can go out again. Shw said 'NO. I NEED TO CLEAN NOW' I adore her professional style. But a bit weird... Anyway rest of the thigs were good. Locatiom, breakfast, facility.

Everything - Staff, Reception, Helpfulness, Friendliness, Efficiency. We particularly were impressed with the decore, cleanliness and spaciousness of our room. The breakfast room overlooking Florence supplied a huge, tasty array of foods. The location was excellent for exploring Florence for shopping and sightseeing. Additionally, as we were travelling by train and the hotel is within easy walking distance to the stations, a major factor with luggaage. The cocktail bar's colourful fountain/pool together with the prompt service contributed to relaxing pre-dinner drinks.

No complaints.

The design of the hotel was outstanding.

A huge charge was added to our museum tickets.

The hotel is in a fantastic position, nearest to central station, and in front of the magnific Santa Maria Novella Church, and just at two minutes walking from the center. It is really fantastic!

There were a problem with car parking and only with the same time of the Firenze Marathon, were traffic was closed... We had to wait the finish of the marathon before leave the hotel and the hotel (due to an error of car parking staff) did not inform correctly us about time of car disservice.. It was beliveable that the problem were not from hotell staff and in this the hotel refund us of the car parking cost. It were possible skipping the problem, but they really did all they can.

Decor was stunning. I am a Designer. Staff wonderful and made us feel welcome. Was one of the best Hotels we stayed in,

nothing all was great

Excellent hotel .Wonderful position.We found the staffextremely helpful.The standard of cleanliness was extremely high and we loved the unusual decoration and style of this very comfortable Hotel.