Fort Myers hotellia

Plussat: Good location within walking distance to restaurants and bars.

Miinukset: Not enough electrical outlets. Only gave you one regular coffee

Miinukset: Room had overwhelming odor of mold/mildew ...no other room available to be moved to

Plussat: Very nice young lady checked me in. A lot of guest showed up at the same time and she handled it all very well.

Miinukset: On our second night at this hotel we found a bug. My first thought was that it's a bed bug. My friend and I started to look under the sheets and under the mattress for more bugs. My friend found a bong under her mattress. Mgr was completely rude about i

Plussat: The location and staff.

Miinukset: The carpet needs tlc/ or updated. Bathroom should be updated. Update the furniture.

Plussat: Close to work

Miinukset: U turning to gain entrance.

Plussat: The staff was very friendly and helpful.

Miinukset: I wish the breakfast was better.

Plussat: My room was clean and neat, good service at check in counter.

Miinukset: There were no lotion on sink, there was a bar of soap in toilet, TV needs to be replace and bad connections, coffee cup lids to small for cups.

Plussat: The swimming pool area was lovely

Miinukset: The staff was rude, would not allow us a late checkout even though we did was asked that being the day before checkout date. Which we had no problem complying but even then they denied us a late checkout. I am disappointed I wasted my hard earned money here.

Plussat: It was okay.

Miinukset: I was not happy no hot water when I went to take a shower. No breakfast.

Miinukset: Not enough electric outlets in the room. One light was missing a bulb and another did not work. Wifi was slow and there was bad tv reception.

Plussat: Nice area clean hotel could use more towels for pool area

Miinukset: My on line booking didnt go thur had to pay 122.vs 79.Did you sent my conformation?

Plussat: Lovely pool area with gorgeous views of the Harbour. Modern, clean rooms with very comfortable beds and awesome rain shower. Included buffet breakfast (if you choose to add to your room reservation) is awesome!

Miinukset: It doesn’t have a beach but we knew that coming in. We just stayed here one night after coming straight from the airport before heading down to Naples for the rest of our vacation. Might not be the best choice for a longer vacation since there’s nowhere really to walk to and you lack the beach access. The Captiva building is separate from the main building which has the big pool, hot tub and restaurants, but it wasn’t even a problem traveling back and forth with kids and senior citizens - either you walk on a lovely path lined with banyan trees or take the convenient shuttle.

Plussat: Beautiful resort , a lot of activities , very good service, the pool open until very late and you have amazing SPA

Plussat: The view was amazing

Miinukset: Can't think of any thing

Plussat: had a great view, the room was very clean and nice sized

Miinukset: too big of a resort

Plussat: Amazing hotel, staff was top notch and the grounds were immaculate. Room was large and super! We can not wait to return.

Miinukset: Nothing everyone one and everything 5 star

Plussat: The grounds and oceanside restaurants>

Miinukset: Room & bathroom were dirty. Needed to be painted.

Plussat: It was the worst experience I’ve ever had. They did not have a room ready by check in and then they still did not have a room by 6pm. We had reservations at 8 for dinner and they couldn’t even give us an estimate on when the room would be ready. At that point we had to cancel our plans which it was New Year’s Eve. They only thing the staff could do was refund our money for the room which left us no where to to stay. We are appalled at not only mismanagement of their reservations but also the lack of service.

Plussat: Pool area and great friendly staff.

Miinukset: Needs some updating and maintenance. Seems like its missed by some small repairs and painting that would make a huge difference

Miinukset: Worst hotel experience ever. Hotel was very worn out. Room was dirty and smelled badly. I am sure the were bed bugs since all 4 of us woke up with small red bites on legs and arms. Staff seemed uninterested in helping the guests.

Plussat: The food in the restaurants was of excellent quality. The swimming pool area was fantastic. The service at the pool was outstanding.

Miinukset: Beds were uncomfortable. We were denied a table at the Courtside Steakhouse; the hostess said that they were fully booked, in spite of the fact that only 4 tables were occupied. Sat at the bar, had a great dinner. When we left, restaurant was still empty.

Plussat: We enjoyed our stay very much. I would say the most impressive thing are the staff, they are very professional and helpful, they make you feel very satisfied every where in this resort. Comfortable bed and big room, heated pool and nice atmosphere. Very good and fresh breakfast.

Miinukset: Only downside was that the indoor pool is not accessible for guests under the age of 16. Luckily the weather was warm and sunny enough that we could swim outside but I booked this location because they had an indoor pool which then I couldn’t use with young children

Plussat: The breakfast was fantastic

Miinukset: The staff was fantastic

Plussat: The warm breakfast, Showtime. Cleanliness. Bed.

Miinukset: The pillows, housekeeping knocking at my door before checkout time, sink drained poorly and doors slamming in hallway. No newspaper.

Plussat: Staff was helpful

Miinukset: Came across one roach (so you know there are others) and two tiny u known bugs on desk at separate times. Wasn't thrilled about this.

Plussat: Tilava huone, mukava vuode, melko hyvä hinta-laatu suhde. Olemme yöpyneet täällä ennenkin ja kesäaikaan hinta oli vielä paljon edullisempi. 15 min automatkan päässä on kaikki mahdolliset kaupat ja palvelut.

Miinukset: Tyynyvalikoima voisi olla parempi. Kaikki tyynyt olivat aika paksuja. Aamiainen perus-jankkia.

Plussat: Very easy access to freeway, close to RSW, free parking, and good restuarants around the area.

Plussat: Close to airport. Hotel transportation available for guests leaving at different flight times. Friendly and helpful staff. Clean. Frig and microwave in room. Outdoor pool.

Miinukset: It would have been nice if one guest could have gotten an afternoon checkout for an evening flight. Latest checkout was noon the day three of us were there.

Plussat: Location

Miinukset: Bathroom toilet had a cracked toilet seat cover that was hanging together by a thread and toilet didn’t flush well. The bigger issue was that we Had an unfortunate incident upon arrival to the hotel and it was reported to management. When we couldn’t get an immediate answer to questions from management about the problem that resulted in additional $200 in out of pocket expenses, I called corporate headquarters a week later to see what they could do for me. After three phone calls, three agents, on three different days, the final agent used a loud, rude, tone of voice with me and said “what do you expect me to do about this?” I explained to him what I had thought would be fair and reasonable reimbursement, but he steadfastly refused until all of a sudden he offered me 50% of what I was asking for in reasonable compensation. I took the offer as the agent was so rude and argumentative that it wasn’t worth continuing to fight with this rude person. Will never stay at Wyndham resorts again after seeing how their corporate employees treat their customers.

Plussat: Great location to beaches and airport

Miinukset: The shower curtain was defective. A smoke detector was missing from bedroom. Small bugs were found

Plussat: Nice hotel in safe suburban area close to the airport. Great if you need somewhere to stay before or after and early/ late flight. Very clean. Nice front desk staff.

Miinukset: Nothing.

Plussat: Everything was great

Plussat: The location and breakfast was great

Miinukset: The first room we were in was terrible. Shower leaked and room was musty smelling. The desk manager was very nice and moved us to another room.

Plussat: Location. Not too far away from the airport. Not far away from relatives home.

Miinukset: None.

Plussat: Everything is nice here.

Miinukset: No

Plussat: Great location, pool, hot tub, dinner and breakfast.

Plussat: The staff was wonderful, the location was ideal for our trip and the hotel offered a free breakfast and evening buffet. Overall, a truly exceptional stay!

Miinukset: N/A

Plussat: The staff was great. From check-in to airport shuttle driver it was a very friendly team.

Plussat: Everything....I must say the Staff most of all because without their friendliness, courtesy and kindness all the other extras wouldn't be as sweet. Love the breakfast, dinner buffet and drinks. The appearance and comfort of the hotel is very clean.

Miinukset: no

Plussat: The people are great. The property is well maintained. It’s very comfortable. The breakfast Buffet was pretty good.

Miinukset: Nope it was fine.

Plussat: Erittäin hyvä hinta-laatusuhde. Huoneen hintaan kuului maittava aamiainen sekä myös illalla samaan hintaan ruokaa ”kick back”. Hyvä sänky ja siisti huone. Henkilökunta mukavaa.

Miinukset: WC:ssä ei ollut käsisuihkua, toki ilmankin pärjättiin.

Plussat: All were exceptional

Miinukset: no

Plussat: Everything, beautiful, clean, very friendly and helpful employees. Awesome that there is a great free breakfast and supper.

Plussat: Super friendly by all staff

Miinukset: No

Plussat: It was clean and the shuttle driver to the airport was friendly.

Miinukset: Good god this place is bland. No hotel bar and one of the worst buffets I have ever witnessed. It was like a church pot luck where all the food was two weeks old. The rooms were clean, but very cramped considering the massive size of the property. Pricey.

Plussat: Bed comfort, quiet. Walking distance to restaurants.

Miinukset: The Manager's happy hour food, not very good, but it was "free".

Miinukset: We had our tailgate stolen off our truck in the parking lot. The staff couldn’t care less about it. I understand they could not do anything, but compassion and courtesy goes a long way.

Plussat: Talked to the night staff for a long time. She was so friendly and nice !

Plussat: Customer Service

Miinukset: no

Plussat: Location Helpful front desk staff

Miinukset: Housekeeping poorly managed. Didn’t speak or read English so took the tips without honoring requests for additional towels. Had to go through the front desk every time.

Plussat: Very comfortable. Staff was so nice & helpful. Especially the young man at the front desk. Pool area was so pretty & clean . Very nice place to relax & talk to other guests.

Miinukset: Really nothing.

Plussat: Room was great and breakfast was good. Staff was very efficient and friendly.

Miinukset: $279 per night was ridiculous for this place. At least $100 overpriced.

Plussat: Dirty

Miinukset: All things dirty

Plussat: Nice breakfast. Nice room overall.

Miinukset: More confortable pillow.

Plussat: Decent location - not far from 2 spring training camps and about 45 minutes from Fort Myers Beach, Sanibel Island bridge

Miinukset: Extremely overpriced for the season. Breakfast was disappointing. Very crowded.

Plussat: RSS

Plussat: Room was neat and cleaned daily. Morning breakfast was very good with a variety of food.

Miinukset: Plumbing problem during our stay. On two days we were without water for several hours due to plumbing repairs to their main water supply.

Miinukset: Hotel is showing its age. Back door glass has been broken for at least six months.

Plussat: Value

Miinukset: Food options

Plussat: The staff at the front desk and maintenance staff were great. We loved the location. Loved the actual shower and the bed was very comfortable. The room was very spacious, it just needed to be set up different.

Miinukset: The room was very spacious, but the layout of the room was awful. The bed had about a foot of space on one side of it. The bathroom was very cramped and if you were not careful you would hit your toes with the door when closing it. We stayed four nights and room was never serviced despite the fact we asked housekeeping to do it. No microwave in the room, but did have a refrigerator. Had a king bed, but use standard size pillows makes no sense to me.

Plussat: Clean, The room is very big.

Miinukset: No

Miinukset: Plates at the breakfast were dirty... not just stained but dirty.

Plussat: Nice room. Fridge but no microwave. TV programming sucked. Very difficult to find what you were looking for and get to the right channel!

Miinukset: The guy checking us in was new. He was trying to ask for help from a corker at the front desk who seemed to be too busy on a personal call. I gave him my Hyatt Member # and asked for a late checkout and was told I’d have to call in the morning . . . When we got to the elevator to our room @ 6:30 pm, the maid came out of the elevator with 2 bags of garbage, bigger than her that were leaking all over the elevator and carpet where she went - TOTALLY GROSS!!

Plussat: Parking. And it was quiet

Miinukset: Breakfast got old same thing basically everyday

Miinukset: Hotel tried to give different room then what was reserved even after paying extra for the requested room and calling twice to confirm the reservation

Plussat: The way the room was set up

Plussat: Very comfy beds. Pillow top Sealy because I looked they were so comfortable. Room 501. Corner top floor faces interstate I would ask for the other side top corner room. Great breakfast

Plussat: The room was spacious and comfortable

Miinukset: Very clean

Plussat: Breakfast as awesome!

Miinukset: Booked with booking.com for one price but was more when we checked in. Hotel could not accommodate even though I had the confirmation and the price. told me I had to deal with booking.com. Did not like that

Plussat: Rooms were clean although our room had a smell of cigarettes. The woman who ran the breakfast every morning was so kind and made our morning great!

Miinukset: The front desk staff were very unprofessional. They charged my card multiple times even though the card kept declining. They would tell me they were charging my card for the $100 security deposit and then I get an email saying the card was declined for over $900 (our total week expense). They gave no indication as to why they were trying to charge my card so many times. I also had problems with them investigating the cigarette smell in our room. I did not want to be charged through my deposit because the room was non-smoking so I went down to the lobby to ask them to investigate. The same guy (Jonathan) who had barely helped us check in told us he would check the room but that the smell was probably coming from our heater... it’s Florida and 80+ degrees, we never touched the heater. We never heard anything back about the room smell and it continued to smell like cigarettes for the entire visit, hopefully they don’t charge me!

Plussat: Very clean and comfortable hotel. Nice pool area as well. Breakfast was good, scrambled eggs,sausage,fresh pastries and make your own waffles. Room was big and seemed to have been recently remodeled. Big flat screen tv. 5 minutes from airport and Red Sox new spring stadium

Miinukset: The coffee machine in the breakfast area was set to “clean” when breakfast wasn’t being served. I would have liked to get a coffee whenever I wanted one. The pool chaises need cushions.

Plussat: My location of the Room, The Room itself was very nice and very clean, I was there on Christmas and I admire the person in charge for giving his maid staff off for Christmas.

Miinukset: I think you should go over some of the rules about giving personal information out about the traveler who is at your hotel. Once it is brought up, to your staff, that person will know who I am talking about.

Plussat: Very nice room clean staff was friendly.

Miinukset: The fact that they had floor installers come in at 8 o'clock on a Sunday morning was horrible I had two rooms booked we all had to get up and leave because it was so annoying. The breakfast was not much either. Very poor planning on the management part

Plussat: Room was clean, breakfast was plentiful

Miinukset: Unaccommodating on early departure due to coronavirus. Unable to downgrade our room as 2nd couple did not make the trip due to the coronavirus.

Plussat: Second time staying there. Attractive and very clean. They were super vigilant during this coronavirus crisis

Miinukset: Nothing

Plussat: It was abed. I needed a place to sleep before flying out.

Miinukset: room smelled like a horse. That's not a bad thing at a ranch or horse barn, but not my hotel room. Air condition could not maintain temperature. I was hot all night. No breakfast was provided (due to Covid 19) but that was not made known to me at the time of booking.

Plussat: Close, clean and beds were comfortable.

Miinukset: no

Miinukset: They was a huge fight in the room right above us. They broke the window and it sounded like they were coming through the ceiling. We had to call the police.

Plussat: Overall great stay! Disappointed in no Continental Breakfast.Will definitely come back. This is our third time staying here. We’ve also stayed at Days Inn in Kisimee.

Miinukset: No breakfast!

Plussat: Newly remodeled, spacious and comfortable

Miinukset: The breakfast was pretty basic, limited choices.

Plussat: A new hotel, very nice

Miinukset: Room smelled slightly musky. Also the advertised hot nuffet for breakfast was a joke!

Plussat: I liked the bathroom shower and the beds. The one room had a great fridge (two door) freezer worked well. Second room only had the 1door..

Miinukset: the air conditioner was super loud and When we wanted to use the washer and dryer, they were both out of order. Also, no pop machines. Had to get them to fix the phone too!

Miinukset: Unsecured WiFi is not WiFi, vending machine not working, laundry machines not working, upon checking in they require a deposit, fortunately did not pay, nothing disclosed on websites on all additional deposits, owner of this property ripping off everyone

Plussat: Yövyimme neljä yötä ja oli oikein mainio hotelli liikkuvalle pariskunnalle. Siisti, raikas huone, hyvä sänky ja hyvät parkkipaikat. Ehdottomasti hyvä asia oli se, että huoneessa ei ollut kokolattiamattoa!

Miinukset: Aamiainen oli niukka ja henkilökunta vähän hymytöntä, mutta eipä tänne toisaalta rupattelukavereita tultu hakemaankaan.

Plussat: The bed was very comfortable

Miinukset: The breakfast could of been a little better as in selection

Plussat: very clean and good breakfast

Miinukset: no lotion

Miinukset: not so clean. shabby for the amount charged

Plussat: Had the essentials, clean, and great for the price!

Miinukset: Strange flushing or water rushing sound could be heard loudly at random intervals but everything else was great!

Plussat: Very clean, very nice hostess. Would definitely come back.

Miinukset: Understandably, no breakfast, no use of swilling pool due to coronavirus, but did not give a discount.

Plussat: The room was clean. The bed was comfortable.

Miinukset: The ac was hard to adjust.

Plussat: The beds were comfy. The rooms were very clean and friendly staff

Miinukset: The pool closed at sunset

Plussat: Come here every year!! Love they took carpet off the the rooms!!

Miinukset: Everything good!

Plussat: Rooms were spacious and clean. Breakfast buffet was more than adequate

Miinukset: The property had a pool and unfortunately smoking was allowed in all areas around the pool. As a result, we did not sit around the pool. Suggest that pool area be divided in half for smoking and non-smoking areas.

Plussat: Have a Kitchenette!!! I love that!!!

Plussat: clean, friendly

Miinukset: one of my burners did not work, could use some paper towels, maybe upgrade products supplied a notch like soap and shampoo and toilet paper

Plussat: Location was good. Staff were exceptionally friendly and helpful.

Miinukset: Worse part was the air conditioning system. Far too noisy which kept us awake most nights. This was the most detrimental part of our stay. However this alone means we would not stay again.

Plussat: Clean large rooms, well maintained, friendly staff, for the price and one night it was great. Safe area. Comfortable firm bed. We'd stay here again.

Miinukset: We could hear others walking above us. Close to airport and could hear planes fly over. Hotel located in industrial or commercial area, early morning, a facility with dumpster trucks with bins leaving were loud. Low end decor with no frills. All of this was ok though.

Plussat: Convenient to the beaches and the staff was very nice!

Miinukset: Not really. Little ants in the room but it’s Florida so that’s expected.

Miinukset: The website said indoor pool, so it closes at dark, my son would have got more swim time in. I thought the price was too high for the room, the staff was very, very nice..

Miinukset: The bathrooms are very small and have no ability to lock from inside

Plussat: Room was nice and comfortable

Miinukset: TV was very small and put in odd place. Our pass key timed out too soon and had to run down to front desk and wait 15 minutes for person to finish a phone call with another customer.

Plussat: Great location to the airport

Miinukset: The first room we were given smelled of urine. We were given the room next door, which looked clean, but the sheets on one bed were dirty and there was smoke coming in the vents from a neighboring room. Continental breakfast left A LOT to be desired too

Plussat: Nothing!!

Miinukset: The room wasn't very clean. The towels smelled like cigarette smoke. The carpet looked like it hadn't been cleaned properly in a longtime. Very disappointed!!!

Plussat: The location it was super close to the airport and I loved that

Miinukset: The no extra towels policy also the pool closes to early.

Plussat: The people were friendly. The coffee was pretty good.

Miinukset: The carpet in the room was dingy. I didn’t want to walk barefoot on it.

Plussat: Nothing

Miinukset: Arrived to dirty room and within minutes of being there, 2 men unlocked our door as they were given the same room! Front desk was very unfriendly and no apology given. Roaches were seen and bed linens appeared to be reused.

Plussat: Close to the airport.

Miinukset: Everything! I was first given a room that has people in it. Staff barely apologized. There were bugs everywhere. The heater didn't work on a chilly night. I didn't bother calling cause I was so mad, I didn't want to embarrass myself. I was very tired. Worse hotel stay of my life.

Plussat: that hotel is infested with cockroaches that are climbed everywhere we said to customer service but did nothing. they never vacuum the mat and the pillows are small, uncomfortable and uncomfortable. very bad

Plussat: Maybe the bed. That’s about it

Miinukset: Everything! The bathroom was disgusting! We had to shower with flip flops on! The complimentary soap smelled horrible and the room smelled HORRIBLE!

Miinukset: For what price I paid I was not impressed! Could have been much cleaner It didn't appear that it had been vacuumed very well and there were bed skirts on it that were a size king on a double bed! Because of that we didn't do the breakfast.

Plussat: Comfortable,good location

Miinukset: The people next door hollering& yelling late at night

Plussat: Nothing exceptional just your average no frills facility

Miinukset: Breakfast could have run later, on vacation, don't want to rush in order to get limited food.

Plussat: Everything was cool

Miinukset: Nothing

Plussat: Loved the layout of the suite, with the seperate bedroom. Food was good and it was in a safe neighborhood. Would stay there again and will look at other Residence Inn's in the future.

Plussat: Great location because we wanted close to Sanibel and Captiva and too far from Fort Myers Beach

Miinukset: Breakfast was only average

Plussat: The front staff were very kind and upgraded our room. I would go back again because it is just minutes from the beach and the grounds were lush and green. The pool is beautiful.

Plussat: The receptionist helped us out really fast and before we came back from the beach our room had been all cleaned up Breakfast is good and hotel amenities are great too. Will come back

Miinukset: our room was dirty had to go to reception and complain about it.

Plussat: I have stayed here three times now. The staff is so nice. The suite has a great layout and alot of space. The breakfast in the morning is great and very good location to everything.

Miinukset: There was not anything I didn't like.

Plussat: IT WAS A TOTAL OVER ALL GREAT AND PLEASURABLE TIME STAYING WITH THEM. INFACT WE LOVED THE HOTEL AND STAFF SO MUCH WE STAYED LONGER THAN WE EXPECTED AND TRIED FOR ONE MORE DAY, BUT THEY WERE BOOKED. THE STAFF IS SO FRIENDLY, LIKE A FAMILY MEMBER.

Miinukset: NOTHING AT ALL. JUST HATED WE HAD TO LEAVE AND COME BACK TO THE REAL WORLD. SUGGESTIONS THOUGH, NEED MORE HANDICAP PARKING PLEASE.

Plussat: Loved everything about this motel. Staff very friendly

Miinukset: The internet could have been faster. No really fast enough to use the Fire stick

Plussat: From checking in to checking out, the stay was excellent and was the best experience I had at hotel. Much props goes to the management and staff at the Residence Innn Sanibel Fort Myers for taking care of this excellent establishment

Miinukset: None

Plussat: Great size of room, very comfortable and clean. Nice breakfast Good size pool

Miinukset: Evening reception was not as good as we have experienced in other Residence Inns - the meals were more like snacks and there was no wine on offer....only beer. The paper plates and cutlery need to be of a better quality for this standard of hotel.

Plussat: We arrived late and left super early to catch the ferry. So we did not take advantage of anything the hotel had to offer besides the room. Room was very large and clean and beds were comfortable.

Plussat: Location was good. Bed was comfortable. Breakfast was good.

Miinukset: There was a broken window in the bedroom. The bathtub drainplug was not attatched and blocked the water from draining until I removed it from the drain. The suite had an awful odor of ? food from a previous client. The a/c was extremely loud when it came on. The tv pixalated for a few hours in the early evening. Eventually it resolved.

Miinukset: Moldy grout in shower, hair in bathroom upon check in

Plussat: My husband had a lot of bug bites all over his legs if you would like I can send you pictures of his legs and my lower back

Miinukset: His legs are really bad

Plussat: Sijainti ok. Kaupat ja ravntolat lähellä. Sopiva yhden yön pysähdyksen. Halpa.

Miinukset: Melua ja hiukan levoton alue. Tunkkaiset huoneet.

Plussat: Staff very attentive and nice. Room was very clean.

Plussat: Everything was great I go swimming before afternoon rain & was enjoying the quite time alone

Miinukset: The only thing I didn't like was the check in time was 3pm

Plussat: It was better than Americas best value by a long shot

Miinukset: Breakfast ends before 9. Got there at 8:30 and it was cleared out.

Plussat: Was just getting a room for the night..nothing more

Miinukset: The outside of the hotel is filthy, The room AIRCONDITION is just for one spot only which is right infront the aircondition. Everything else was ok.

Plussat: Breakfast was great

Miinukset: It was infested of cockroaches crawling all over my clothes in my shoes very unhappy my friend talked to the manager but he did not seem to care or even apologize didn't even try to help me

Plussat: We found several nice restaurants for supper within a short distance, including one directly across U.S. 41 from the Howard Johnson.

Miinukset: This is an old-concept motel that has probably been there for decades. There was no elevator, so suitcases had to be lugged up the stairs. It felt fabulously overpriced. The price may have had to do with the time of year (early March), but the motel was not worth the nearly $150/night that we had to pay. Once we had arrived in Ft. Myers for our booking, we spotted other older style motels that possibly would have been priced closer to their style/date and would have seemed decent value. The problem with looking for bookings online is that the offerings are dominated by the larger chains who advertise with Google and they are the offerings spotlighted during the online search. A free breakfast was offered, but it was nutritionally inadequate, mostly foods laced with sugar. There were too few breakfast tables and it was a problem for many of the guests to find a place to sit.

Plussat: We chose the hotel because of the location.

Miinukset: There was NO shower curtain in the tub area despite there being a shower rod. There was NO drain stop in the bathroom sink. The full length mirror on the door to the shower needs to be replaced. The floor in shower area needs cleaning.

Plussat: Customer service

Miinukset: The room it’s need to be up dated

Plussat: Nothing.. Bed bugs.. Bed bugs... Never seen one in my life.. Till this place. This ruined everything about stay..

Miinukset: Roaches And Bedbugs (gross) after getting bit up,Didn't know what was going on until woke up late and saw them everywhere.No comp.after spending --- in 2 mos.Not happy at all.Any free stays? Available?

Plussat: Checking out

Miinukset: By far the worst hotel I have ever been in for the money

Plussat: I booked this hotel as a gift for my husband for his birthday. I was not going & called the hotel about sending a gift which would arrive when he got there. The staff not only delivered the gift to his room but wrapped it but decorated his room! So nice

Miinukset: nope

Plussat: Location

Miinukset: Room temperature was too hot upon arrival. Not enough customer service

Plussat: nice, friendly staff just had jacuzzi down

Plussat: Staff at front desk and location to airport. Bed was comfortable. Hotel is just a little tired.

Plussat: Everyone was friendly and helpful.

Miinukset: Slight unknown odor in the room when we entered.

Plussat: Nice big room!

Miinukset: The bathroom had stains in and around the tub.

Plussat: Location

Miinukset: Price was a little high we usually get a suite for a lower price.

Plussat: Clean room and premium TV channel options.

Plussat: That staff was welcoming and the breakfast was better than expected.

Miinukset: The hotel room seemed very old. The shower floor had markings from an old mat and overall the bedroom and bathroom felt dirty because it is old.

Plussat: The staff was very friendly.

Miinukset: It felt like it was a hotel for dogs.My family & I are allergic to dogs & cats so it wasn't a great experience for us. Other people staying at the the hotel was very inconsiderate, one lady sneezed by the food during breakfast

Plussat: Good deal for the money. Premium cable channels. Great location.

Miinukset: Pets allowed in all rooms. I have allergies so was a big issue. It should have been stated in description

Plussat: Staff was very helpful. Food was fairly good.

Miinukset: Our fourth floor room looked out on the raised roadway that’s not a highway but functions like one. The location alone should change your rating - the place is surrounded by major roadways and the pool faces the raised roadway. Of course it was expensive since it was a winter haven at high season.

Plussat: fresh coffee and cookies

Plussat: None

Miinukset: Pee stains on floor. Toilet clogged when checked in the room. Send me to other room with similar issues. Promised to correct items or compensation, but no return call or compensate of any. I have hilton gold member and stay at Hilton weekly but worst stay

Plussat: Friendly, accommodating staff. Clean facilities that are scheduled for renovations next month. Can’t wait to come back next year!

Miinukset: No vending machines on the floors. Have to go get drinks from their 1st floor pantry...$3 for a coke.

Plussat: Great staff

Miinukset: Rooms need an update

Plussat: Convenience of the location

Miinukset: Had old, worn out feeling. Hallways (carpets) very stained/dirty.

Plussat: The sweetest Desk lady. The suave of the room and the beautiful views.

Miinukset: My coverlet/top linen was dirty. This is wasn’t just terrible however the night before at a Hampton same issue.

Plussat: Hotel Lobby was updated and very attractive.

Miinukset: Hallway carpet in 5th floor was stained and needs to be replaced.

Plussat: Great room and location.

Miinukset: Hotel made two $25 charges I did not authorize and failed to produce an invoice when requested.

Plussat: The rooms were really confortable

Miinukset: The breakfast was 10.99 not complementary

Plussat: Hotel employee was very friendly and helpful while checking in! My room was clean and included a microwave and refrigerator. The breakfast buffet offered plenty of options for a reasonable price also.

Plussat: Nice clean king suite. Good breakfast. Allowed us to check in early.

Miinukset: The hallways need upgrading as does the very shabby elevator.

Plussat: Courteous staff and clean spacious room

Miinukset: nothing

Plussat: I liked the comfort of the room and the hotel as a whole. Everything was great!

Miinukset: Nothing

Plussat: I could decide whether or not to have linens replaced daily; coffee was very good and available 24/7. Staff at the front desk was helpful. Staff in kitchen was willing to accommodate a request.

Miinukset: Breakfast hours were 7-9, so we couldn't get breakfast the day we left at 6:50 a.m. and we couldn't get breakfast when we would come down later than 9 a.m.

Plussat: Breakfast was good. Great location. An easy walk to Bell Tower shops and lots of dining options. All the staff were helpful and obliging.

Plussat: Everything!! Cleanliness, excellent staff and demanor. The stags willingness to help on all avenues. Great breakfast and the revenue perfect with all available at your fingertips

Miinukset: Other than extending my stay and having to move out of either two rooms that I purchased. However, did mange to accommodate us until the room became available.

Plussat: Been here before. Convenient location, newly remodeled (very nice). Breakfast is great.

Plussat: Very quiet at night Suite was spacious and nice

Plussat: The price was reasonable and the room was spacious.

Miinukset: Needs normal maintenance and upkeeping. They just dont care here. Peeling wallpaper,old out dated cabinet vanity in bathroom,chipped wood, chipped mirrors everywhere,nasty looking faded carpet in the hallways,cheap pillows &towels,trash all around pool.

Plussat: Everything.

Plussat: The accommodations are very nice.

Miinukset: No

Plussat: Cleanliness and centrally located.

Miinukset: There was nothing that I didn't like.

Plussat: Nice sports bar attached and the pool was quite nice. The staff was accommodating and friendly.

Plussat: Location to where my job was located.

Miinukset: When booked no one told me the hotel was under construction.

Plussat: Staff

Plussat: The central location within Fort Myers and the bounty of entertainment and dining within walking distance. The pool area is quite pleasant. The majority of staff were excellent.

Miinukset: While remodel announcements abound, the rooms are extremely dated/worn for this level of hotel. One staff member decided it was somehow appropriate to make a negative vocal comment about me sitting on a bench outside - apparently his favorite break spot.

Plussat: Location relevant to other business travel in the area.

Miinukset: Needs a total makeover. Does not at all look and feel like other Crowne Plaza hotels. Roaches and palmetto bugs (I know the difference) greeted us on the walls each night before bed.

Plussat: I asked for a quiet room, it was very quiet. Clean. Good amenties, nice toiletries, and a Keurig. Liked that all the bed pillows were different, and a/c was very cold. And...FREE PARKING!!

Miinukset: The bathroom could have been nicer. The tub was narrow & slippery, shower curtain hooks were ugly & rusty, the toilet didn't flush great, the blow dryer was old & low power.

Plussat: Very accommodating. Water Coffee Popcorn Breakfast Etc.

Plussat: Nothing in particular.

Miinukset: It’s an old property and they are trying to renovate it but it’s only a weak effort and it still looks old. Our room was apparently recently renovated yet they kept some older fixtures.

Plussat: location

Miinukset: 4 cold showers that they could not figure out. The night guy on the 5th floor that was in charge is a S.O.B.! I was told that, front desk manager was suppose to get back to me to discuss the stay per the evening manager. No call no email!

Plussat: Very convenient location

Miinukset: A bit tired but upgrades planned for fall 2019

Plussat: Close to the airport and centrally located to the Ft Myers area. The room had a microwave and refrigerator.

Plussat: Staff was amazing. Red wine was horrible