Fort Saint John hotellia

Plussat: They were helpful when present. Very easily approachable.

Miinukset: The second I walked in, I had to wait 20 minutes to check into my room, no one was at the front desk, no one was in sight. I then FINALLY get into my room and its dirty, there was brown scum all over the side of the tub, dirt everywhere. Our "hot breakfast" was kept behind the front counter in the office area, it consisted of a muffin, oranges and juice, thats if the staff were there to serve you. Most of the staff don't speak English so they can't help you. And I never had ANYONE come tend to my room. Every single time I went to the front desk, I had to wait 15-20 minutes for anyone to help me. Hotel was dirty, customer service was horrible. I checked out early because I couldn't stand it. I was willing to look past all of these things, until they just kept getting worse.

Plussat: Good room nice and clean. New renos

Miinukset: Messed up my room reservation and was given the wrong room.

Plussat: The facility is clean, comfortable and friendly staff. The food in the restaurant is excellent and the restaurant was also very clean and staff was wonderful.

Plussat: The Staff was pleasent and the facility was clean

Miinukset: the wifif was scetchy a few times but not in long duraations

Plussat: Clean and renovated. Compared with other options in Fort St John this is a good value property. High quality finishes and very clean.

Plussat: Love the big great breakfast, location was perfect for us. Got free room upgrade too.

Miinukset: None much I don’t like

Plussat: Staff were amazing. But there was a couple of issues.

Miinukset: The shower pressure was terrible. I felt I could get more water from a garden hose. And I had to request new bedding for one of the beds

Plussat: There is a restaurant attached to the hotel.

Miinukset: The AC barely works, there was a weird smell in the hallways and room, the counters were very dusty in my room, the lighting is very grim and the bathtub is horrendous and does not look clean.

Plussat: Like the rooms good location close to my daughter

Miinukset: Lady st the front was quite rude, but we eventually got to where we needed to be

Plussat: The customer service in the hotel and restaurant was great. We really enjoyed our dinner in the restaurant, and we loved the beds and the pillows they were very comfortable.

Plussat: Clean room and staff was very friendly

Miinukset: Pretty poor continental breakfast

Plussat: The staff was fantastic!/room really nice to enjoy time off from work/really clean and quiet

Plussat: The breakfast was terrible there was no food at 8:00 am

Miinukset: Customer service poor

Plussat: Wonderful staff, very hospitable.

Miinukset: Nothing

Plussat: pool and hot tub

Plussat: Staff were nice and very courteous

Miinukset: My view was poor from my room

Plussat: No breakfast but good location

Miinukset: The cleanliness of my room. Had to ask twice to have my toilet cleaned. Yet it wasn't cleaned by the 2nd night.

Plussat: Nice rooms. A bit pricey considering the internet is only free for like your first two nights or something like that. They let me do a late check out so I was happy with that.

Plussat: ambience simplicity cleanliness breakfast

Miinukset: .

Plussat: Staff were nice and helpful (recommended restaurants). Cleaning staff were accommodating. Place was clean.

Miinukset: Expensive for only 1 ply toilet paper and small towels. With the price you would expect a swimming pool or sauna room or hot tubs in the rooms, but none of those. Also the gym access box didn't work so you had to go to the front desk to get let in everytime.

Plussat: It’s an amazingly modern, comfortable and convenient stop along the Alaska Highway!

Miinukset: The only thing that wasn’t up to par was totally NOT the hotel’s fault but they didn’t have the continental breakfast because of the COVID-19 pandemic.

Plussat: Clean

Miinukset: Should have clued in my the hotel name. Room was so small couldn’t open my suitcase and walk by.

Plussat: didn't have breakfast

Miinukset: pricey

Plussat: Location was excellent, the room size was perfect along with the cooking amenities was very useful.

Miinukset: All was very good.

Plussat: We asked for early check in and that was granted. Thank-you. Friendly staff! Nice size rooms.

Miinukset: There were a few spots on the floor by the fridge so it just makes you wonder how clean the rest really is, especially with the covid-19. No pool and only bagged breakfast but that was covid-19 fault :(

Plussat: Loved the room was high ceilings and bedcwas very comfortable

Plussat: Dennys vouchers were nice, a to go bag also was nice with a Danish a d fruit and water and granola bar. Also the coffee machine in the lobby that made specialty coffees!

Miinukset: All was well

Plussat: It was great and the voucher was perfect

Miinukset: The pillows were pretty bad, flat.

Plussat: Very clean and the staff are very nice

Miinukset: None

Plussat: The staff was accommodating

Miinukset: The noisy ice maker

Plussat: The price

Plussat: Bed was comfy

Miinukset: Nothing

Plussat: Staff was great. Best Econo Lodge we have ever stayed in.

Plussat: Clean and close to all amenities

Miinukset: It was a bit loud . I could hear people talk and walk up the hall way .

Plussat: It was a decent low cost hotel. The bed is comfortable and the location is easy to access

Plussat: Cheap. Easy access to downtown and shopping. Beds were comfy with down duvets. No coffee in rooms though but coffee in lobby early morning.

Plussat: Perfect location and close to everything, comfy clean bed, updated rooms, the gentlemen at front desk are super friendly and nice :)

Miinukset: Hallway is a little stinky. I think the carpets need cleaning and some windows opened amd aired out

Plussat: Very clean, large room, friendly staff.

Plussat: Basic motel, but is the cheapest place in town with updated rooms and a good breakfast.

Plussat: Great location

Miinukset: No alternate breakfast for COVID reasons.

Plussat: Clean quiet large room

Miinukset: Breakfast was pretty tasteless

Plussat: It was clean and close to everything

Miinukset: The room was very cold by the window and the floor

Plussat: The breakfast was fine, would have loved some fruit, but they were out. The eggs tasted weird as always when they are out of a package, but we were overall really happy with what we got. It was even a bit better than expected!

Plussat: Nothing special

Miinukset: N/A

Plussat: Good facility, clean, comfy beds and pillows! Great rest!

Miinukset: The window was rattling so it was difficult to relax, remote to the tv wasn’t working, breakfast started at 6 so early check outs didn’t get any breakfast.

Plussat: The staff at the desk were very good and pleasant. Very informative.

Miinukset: The continental breakfast was not the best. Apple juice was like water and undrinkable. Eggs were cold. Would not eat there again.

Miinukset: There was confusion over my credit card. Staff insisting I used a different card at check in and check out. I only have one credit card. Also I had paid when booking and it took some time for staff to verify that. Also I am unsure why there were additional charges over and above the rate I booked at.

Plussat: The staff is amazing, The coffee is great, The beds are comfy and clean. The staff is very kind and accomidating and the rooms are really pretty with nice paint and art work.

Miinukset: The first room we received was really musty it was reserved for handicap but it was so musty that it was hard to breath and the windows didn't open for fresh air at all. I was reimbursed $50.00 for the first night and given a second much better room for the second. The windows still didn't open for fresh air but it was clean and fresh and there was no mildew or musty smell.

Plussat: Towels and sheets were white

Miinukset: Very dirty. There were little hairs around the sink from someone shaving in there prior to us. The carpet was very stained and around the night stand was dust from months/years? of not being vacuumed. I reserved a king room and got a double.

Plussat: Good for the price, clean , easy to get to, friendly front desk, not the fanciest but was nice without spending a fortune

Plussat: Staff was extremely friendly , rooms were clean , hotel is on the right track and definetly the best bargain , for great clean rooms , highly recommend

Miinukset: Nothing

Plussat: Price was great

Miinukset: Very busy location, a lot of traffic till the liquor store next door closed.

Plussat: We liked that the breakfast room was very close to our bedroom. We liked the pancakes.

Plussat: Clean great beds

Miinukset: It was all good

Plussat: The staff

Miinukset: The price was a bit more than I thought it would be

Plussat: The staff was friendly and everything was with in walking distance. If I pass through Fort St John Canada again I will definitely stay at there hotel.

Miinukset: The fact there was no Breakfast and the pool was closed. I understand why everything was limited because of COVID-19.

Plussat: I like the food and the service and the staff

Miinukset: I like everything

Plussat: Good it was clean all around

Miinukset: I didn’t like the fact that when booking with booking.com they said the room would be $107.00 a night. But after I went through the booking process they confirmed at $139.00. Didn’t realize this until after booked and at hotel. Will not use them again. Not cool.

Miinukset: Bathtub in room 413 req new plug, bath will not hold water..

Plussat: Very clean and comfortable. Great location.

Miinukset: Not much.

Plussat: The room was clean but cold Had a hard time getting the right temp so l just shut it offthe

Miinukset: Didnt ask if l was a member so no points that sucks

Plussat: Good sized standard motel room. Right next door to the Boston Pizza. Gave us a good supply of decaf coffee pods when we asked at the desk.

Miinukset: Heater(/air conditioner) in window was noisy and disturbed my sleep at night. Room was not well sound-proofed, but the hotel was not noisy.

Plussat: Nice location, lots of parking

Plussat: Customer service was friendly and location was good .

Miinukset: Our room was not cleaned very well

Plussat: Family friendly! Clean beds! Affordable

Miinukset: We’re a little short on towels!!

Plussat: The beds were comfy

Miinukset: I think we should have been given a better rate. For sure!! Not to any fault of your own..however due to the covid-19 we couldn't use pool or ear a good breakfast yet still charged regular amount .

Miinukset: Advertised airport shuttle none available increased the cost of the room by $35 not very good by the time I was informed of this booking.com would not let me cancel without a penalty

Plussat: Laundry facility was good

Miinukset: Front desk was rude, cleanliness was poor, A/C did not work properly, TV signal was in and out, breakfast was unacceptable. We stayed in a super 8 in Calgary that was excellent.

Plussat: Location and discount to restaurant next door

Miinukset: Bagged breakfast, pool wasn't open, no coffee or tea available

Plussat: I sure like the manager she was awesome

Plussat: Very clean

Miinukset: No bathtubs. Only shower

Plussat: Great service

Miinukset: Nothing

Plussat: Clean property good stay

Plussat: Room was way larger and nicer than expected! Well laid out, had everything for a longer stay than I needed, would definitely go back!

Miinukset: Absolutely nothing to improve!

Plussat: Pretty good installations and clean.

Plussat: The respect

Plussat: Room was quiet, and it did have a fridge and microwave. Staff was friendly. Only 2 floor building. Nothing else was good about this hotel.

Miinukset: No air conditioning. No elevator. Dirty rooms and hotel. Lots of drug activities in the other building. Not very convenient, nothing much in walking distance. Never a person at the lobby, you have to ring and a lot of times the worker is in the other building. Main lobby door always wide open, even during the night.

Plussat: Localization

Miinukset: Old installation

Plussat: Great value for your money

Miinukset: Being charged for forgotten key in room

Plussat: The room was really big and comfortable

Miinukset: Questionable location, didn’t feel Very safe

Plussat: The drive there was beautiful and scenic as well as the drive out of and away from that place.

Miinukset: Its was shady from the beginning. A place where drug dealers and alcoholics stay because they can afford. My husband actually turned down a job off in Fort St. John because of the town. And I wouldn't trust the breakfast. Overall a very shady place. Not a good experience at all. Would never go back.

Plussat: Full refund

Miinukset: Had s room booked for three days. In my way there my vehicle was stolen. I phoned Expedia and they talked to hotel for me. And a full refund was issued. Thank you very much really appreciated