Accra hotellia

Plussat: Very good

Plussat: FOOD & ENVIRONMENT

Miinukset: ROOM FACILITIES OLD AND NOT CLEAN

Plussat: The hotel is so comfortable, spacious and nice. Staff we’re incredibly pleasant and helpful.

Miinukset: Price

Plussat: The hotel is very high end and has everything you could need.

Miinukset: Staff friendliness. Slightly aloof when we came in looking very tired and a bit bedraggled.

Plussat: Cleanliness of the hotel, and great staff; they are quick, polite and efficient.

Miinukset: The security check people at the entrance door of the hotel are too slow. Nice people but slow.

Plussat: The facilities were pristine clean and the staff was professional. Always a good idea !

Miinukset: Not applicable

Plussat: Their food and the location

Plussat: The service, the cleanliness, the food was amazing with a great breakfast selection. Very close to the centre of town.

Miinukset: The room laundry service was bad and expensive considering that my clothes smelled of body odour after sending for laundry twice. Next time I would stay in an apartment that has it's own laundry facilities. The shower pressure is low and water is luke warm.

Plussat: Clean, excellent breakfast and friendly staff. I also had one of my best massage at the spa (from Lawrencia)!

Miinukset: Shower could be more modern. Everything else was great.

Plussat: Well appointed hotel in a good location

Plussat: Service is great and stuff is very friendly and helpful. You will love how peaceful this place is. A must go when in Accra

Plussat: The restaurant was awesome, every meal ordered was really good. I would have loved slightly more variation on the breakfast option. The staff was great and always willing to help. The spa was awesome! We had a great stay and we would definitely be visiting again.

Miinukset: Breakfast options. There were not that many options on the buffet, we had to order an English breakfast off the menu, the same with eggs.

Plussat: Room.

Miinukset: After staying 1 night I was happy with thew room but very disappointed that the breakfast included was only continental! Hot breakfast food was an additional cost! You have not stated this clearly on the add and therefore I feel cheated. The continental breakfast selection was small, the meats and cheeses were dried out and inedible. So how am I going to be compensated for this? And are you going to make it clear that any hot breakfast is an additional cost?

Plussat: Cleanliness , friendliness ultimate privacy and security . Easy Acrss to town and airport

Miinukset: Nothing

Plussat: The staff were very friendly and attentive. The rooms were spotless , spacious and comfortable

Miinukset: If only there was a pool

Plussat: Impeccable service and excellent food!

Miinukset: That it has no pool

Plussat: THE PROFESSIONALISM OF THE STAFF AND THE CLEAN ROOMS

Plussat: Best location

Miinukset: N/A

Plussat: This hotel surpassed expectations

Miinukset: Nothing

Plussat: Breakfast is good. The receptionist is phenomenal. Amazing person with her smile every morning: positive vibes.

Plussat: More staff attention during the check in and checkout . The desk agent wasn't at all welcoming more over charged my are instead of only keeping a copy. During

Miinukset: During checkout the desk agent delayed so long I missed my flight to Monrovia, costing me extra two days in Accra and about $200.00 more.

Plussat: This hotel us wildly overpriced as a "five star" hotel when the service it delivers is somewhere btwn a one and two star hotwl. The "Guest Services Center" is often unmanned and your call can ring and ring foe an hour without any one answering. When someone finally picks up, they barely speak intelligible English and they're just rude. As far as actually attending to your need? No, not a chance. Really, the service at this hotel is an absolute disaster. In particular the restaurant manager is extraordinarily rude and I professional. And the breakfast buffet is a total disappointment, FYI.

Miinukset: Everything.

Plussat: The Staff is always helpful The artwork is amazing The food is tasty

Miinukset: Check in can be a bit slow when the hotel is busy

Plussat: The staff is superb. Kind , efficient ! The reception excellent. The bar staff make you fell at home.

Plussat: It has its own private beach which is very well maintained. They also rope off a section so you can sit without the hawkers continually approaching you trying to sell something. The food is excellent, although quite expensive. We preferred the bar area which was much cheaper.

Miinukset: The lighting is quite low in the rooms which makes it difficult to apply makeup. The hair dryer is attached to a drawer but there is no mirror. Staff were not as helpful as we would have liked and when there were issues, you always had to wait for the manager who never seemed to be there. Overall, it was nice though.

Plussat: Staff was friendly

Plussat: Room was large and comfortable with tea/coffee maker. Breakfast was good with variety. Restaurant is to notch!

Miinukset: Air conditioner in my room was not working properly so it was changed upon complaint at the front desk

Plussat: The breakfast in Labadi Beach has a broad offer of different choices, starting from traditional continental to regional Ghana, always with a good choise of fruits. The location is quite nice close to the beach and the pool bar. The gym is also quite good equipped. The rooms have and "older" design, but are very clean and spacious. And Maintenance came quickly to repair some minor things in my room.

Miinukset: Unfortunately the beach is less clean than the rooms, which is actually not the hotels fault. The breakfats area would need a kind of improved ventilation I believe.

Plussat: Loved the pool area

Miinukset: They treated the pool early in the evening so we couldnt swim

Plussat: The ambience, the room and hospitality

Miinukset: Dinner was terrible, breakfast was great. Bathroom had hairs when we checked in and only one bathrobe was supplied

Plussat: the breakfast was good and has some mix of Ghanaian food. very great.

Miinukset: nothing. delay in food or drinks orders at the pool side.

Plussat: Chinese food

Miinukset: expensive

Plussat: Good facilities in the room

Miinukset: Nice place to stay, though check in was a little slow

Plussat: Poor services. Many better hotels in Accra....

Miinukset: Customer service was EXTREMELY poor

Plussat: Breakfast was excellent with a range of local and European dishes to choose from. The towels in the room were fluffy and clean. Reception staff remembered my name and were happy to help.

Miinukset: Most of the pool filters were broken but people were still allowed to swim. I spoke to the pool attendant who said he'd reported the problem a month ago but there had been no action taken. I also reported it to the duty manager. We were woken up by housekeeping staff shouting and being boisterous outside out room before 08:00 because their supply cupboard was opposite our room. Don't stay in 241-245 if you want to sleep in. The only music I heard for 3 days was Lionel Richie and occasionally Dolly Parton both if whom I love but on repeat for 72 hours was not enjoyable. I felt for the staff listening to these on loop too. Staff are not smiley which makes me think they're not happy in their work. Even when I smiled at them they struggled to raise a smile. Not what you expect from such a hotel. Pool towels were old and in limited supply.

Plussat: I had an excellent stayed at your hotel

Miinukset: Nothing

Plussat: Great setting and amazing staff, Patrick- Reception, John- Security, Cha-Housekeeping and Potters ...

Miinukset: Would have liked the pool to be a bit more private, been too much in the open...

Plussat: I think the chefs try to do to much with the food

Miinukset: I believe the food is over done in its contrast between western and Asian particularly breakfast

Plussat: Breakfast buffet is great and servers were friendly. Rooms were clean and the grounds are attractive.

Miinukset: Our first room had some much air freshener that I started getting a headache. I never get headaches. The front desk was a little reluctant in giving us another room. Had to wait about 30 minutes to get another room.

Plussat: Very friendly staff and easy checkin. Good airport pickup. Generally clean room and AC worked ok. Nice, clean, and quiet pool. Accommodated my late check out.

Miinukset: I expected a bit more business-friendly for the price. No available outlets for charging anything, even near desk. Shower felt a little dirty. Breakfast disappointed and felt a bit disorganized and uncoordinated.

Plussat: great atmosphere, clean, comfortable, half the price of LaPalm and very similar in comfort.

Miinukset: none

Plussat: clean, amazing buffet, great atmosphere, helpful staff, great airport location, uber friendly, on par with LaPalm

Miinukset: nothing

Plussat: Lovely grounds.

Miinukset: Some services seemed disorganized like airport shuttle and handling guest complaints. Listed as 4 star but would rate it closer to a budding 3 star based on consisty of service.

Plussat: The hotel is refurbishing the already good, spacious rooms. I had the pleasure to stay in a refurbished room, all nice and modern. The rooms at the Fiesta are really large compared to rooms in the other good hotels. The location of the hotel on the George Bush road is good, you avoid a lot of traffic by being there. The hotel also has a very nice garden area, with a good size pool.

Miinukset: Nothing

Plussat: Location and staffs friendliness

Miinukset: Can’t think of anything

Plussat: This hotel was an excellent example of a luxury hotel- decor, ambiance and service was top class. Would definitely stay again.

Miinukset: Nothing

Plussat: Staff was friendly

Miinukset: Staff was very slow I didn't have towel in my room time to time. They didn't bring after I asked them

Miinukset: Check in and check out too long. On check out system offline Even missed airport shuttle Nearly missed my flight Noise from nearby community.church going on whole night.music sounding like a club on two of my nights

Plussat: Staff friendly Welcoming foyer

Miinukset: Rooms are Old needs updating

Plussat: Hospitality and customized care, and kindness.

Plussat: The hotel met my expectation, staff very friendly respectful and helpful The staff I met on my arrival were lovely especially Ernestina. Room service was excellent. The food at the restaurant was good Overall nice place to stay and will surely use African Regent again.

Plussat: Proximity to airport.

Miinukset: All was good.

Plussat: Such fantastic, kind staff. They really helped me out when I needed them, and my friend who went ahead with the trip when I could not says he had a wonderful time at the hotel. I can't wait to have the opportunity to stay in their hotel myself. I'll never stay anywhere else in Accra!

Plussat: Excellent stay at La Villa. Staff were especially considerate as I had to leave baggage with them for a full week between stays. The pool was very nice and the room was comfortable. Perfect location for exploring Accra and nearby bars, restaurants, and shops.

Plussat: Breakfast, location

Miinukset: Beds uncomfortable

Plussat: Warm and friendly. The room very clean and confortable. Very nice breakfast. Fast and efficient reception service.

Miinukset: Shuttle delayed and now it is no more a free service for hosts, unfortunately.

Plussat: The breakfast was very well done!

Plussat: Flexibility.

Miinukset: Rooms were stuffy.

Plussat: The food was superb.

Miinukset: The hotel asks for your cellphone number then jams the reception. That forces you to use their open wi-fi. They then snoop on your usage. They also doubled the rate of their driver service once you leave on your day journey.

Plussat: We liked the golden tulip hotel very much and the staff were wonderful. Poolside staff Michael, Anita, Belinda and Samuel were fantastic Golden tulip are lucky to have such nice staff.

Miinukset: Nothing.

Plussat: Check in was efficient and only check in staff seem customer focused

Miinukset: Hotel requires refurbishment. Room service food was not fresh. Room was cleaned very late

Plussat: food

Plussat: Location Extremely warming, friendly and helpful staff

Miinukset: The room was damp

Plussat: Perfect location and professional service

Miinukset: Inside is becoming old..

Plussat: Location close to the airport, shuttle service at location at airport. Nice restaurant for 1 nights dinner. Check in and out smoothly

Miinukset: The rooms are a bit on the old side, however they are busy remodeling. For the price paid I would expect a better room. It is very humid and they have a slight problem from keeping room linen "dry" due to this. Nothing serious. Over all good and I will be back.

Plussat: Very Close to the airport

Miinukset: Cleanliness, not maintained

Plussat: The selection of items accounts for most eating plans and special diets.

Miinukset: The shower in Room 209 had virtually no pressure from the HOT water. This resulted in a cold shower!

Plussat: Very sanitary and great food and drinks

Miinukset: No pool

Plussat: Friendly reception and cafe staff Big and comfortable room

Miinukset: Breakfast a little late and staff not smiling

Plussat: The staff made my wedding day so special. The location is also on point.

Miinukset: The air conditioner in the superior double room is positioned wrongly; it faces the sitting area hence leaving you to sweat in the sleeping area. It made my nights a bit uncomfortable but was manageable. Aside that it was good.

Plussat: The staffs are super friendly and very helpful. The facilities available were good and the location of the Hotel is perfect for me.

Plussat: Room was very spacious with all the amenities one needs in the kitchen.

Miinukset: Dining room was quite small. One hadn’t to wait for a table to free up at breakfast time. I ended up going back to my room to wait and the staff kindly called me when a table freed up. Go early!

Plussat: Good location

Plussat: it was a nice place, the staffs are friendly and very supportive. location is good very close to the popular busy Oxford street.

Plussat: Great location walking distance to restaurants and shops. Huge suites. Lovely rooftop - perfect evening sipping a cocktail in the hot tub while watching TV on the big screen!

Plussat: The building, room and other facilities were wonderful and so was the food I ordered from the restaurant.

Miinukset: For the cost of one night (and in my case I needed to keep it beyond checkout because I had a late flight), the roots is much too expensive. While in Accra I found several places with much more character, closer to the beach for a lot less money.

Plussat: Pool, Friedliness, Central location

Miinukset: Back side room, breakfast

Plussat: Very dated. No cheese, no yoghurts. There should be a variety of preserves. I had to ask for honey.

Miinukset: Very dated. No cheese, no yogurts. There should be a variety of preserves. I had to ask for honey. and the breakfast menu was suddenly changed making it difficult to make a good choice.

Plussat: Location, price

Miinukset: The hotel's facilities need a major upgrade

Plussat: Service in general

Miinukset: Breakfast not much to choose from, plus I did request room change, but no further info from staff

Plussat: My husband and I chose this hotel, for its convenient location to the airport and to the city centre. We dined here twice, the food is fresh and very tasty. As a Food safety officer, I like the attention to detail of hand sanitisers being available around the hotel and fresh hot towels offered to freshen up before dining. Breakfast was very good, and we were able to have a takeaway box, as we running a bit late our early morning flight, with no extra fuss, very comfortable transfer that was included in our rate which was a bonus. The rooms are very comfortable and have all the touches required to suit your needs. The staff are very friendly and accommodating, we would stay again.

Miinukset: I love fresh coffee, but, the filter coffee although fresh, was not to my taste, however, it better than some places where we have stayed, where we were given instant sachets!

Plussat: The lodge is close to the airport which is a good thibg when one is on transit.

Miinukset: Pick up arrived at the airport half an hour late. Room was substandard for 80 USD. In general, personnel did not seem very willing to help. No possibility to dine after 10 pm.

Plussat: The pool, the room, the location and, most of all, the staff.

Miinukset: That i could not stay there longer

Plussat: Our group of 10 loved staying here- the clean rooms, lovely pool and delicious restaurant. The staff are all so friendly and the gardens are beautifully kept. It’s tucked away so it’s quiet but only a short Uber ride to lots of restaurants and the sights.

Miinukset: I literally couldn’t fault it

Miinukset: The bed was not comfortable. Food was ok... They seemed to be cutting corners...thin bathroom towels, small breakfast plates that appeared to be encouraging the diner to take a small breakfast. Restaurant staff were few in number and not very attentive...in fact, no one greeted me at the door for breakfast or spoke to me at all.

Plussat: The Environment

Miinukset: Not been able to seat at the barcony.

Plussat: I liked the food and the staff tried their best. The location is perfect.

Miinukset: Where do I start? The facilities have deteriorated badly since the last time I stayed at LaPalm. There were rooms with fallen-off sliding doors, the corrosion on outside chairs and tables, etc. I had a problem with my room key, which took 5 long walks up and down to the reception for someone to eventually tell me they couldn't solve the problem... I was finally moved to another room... with horrible curtain status, and still... sliding door malfunction. I am totally disappointed!!!

Miinukset: From February doesn't work runnmachin in Fitnesscentre! People, who are travelling a lot, should be have possibility qwickly have good condition!

Plussat: The location is good but the service is poor

Miinukset: Good services

Plussat: Buffet breakfast

Miinukset: No beach access

Plussat: Fantastic

Miinukset: Nothing

Plussat: Close to airport

Miinukset: Staff was rude especially the night manager . Over charged for food and drinks and they claimed it was error. Check out very slow!

Plussat: The fast wifi and the friendly staff.....

Plussat: The quiet and neat room.

Plussat: Really nice hotel very conveniently situated close to Kotoka airport. Staff is very friendly, and the rooms are comfortable, albeit small. Very good wifi service, which can be hard to find in Ghana. Good food.

Miinukset: They need to make sure that hot water is always available.

Plussat: The breakfast had a large variety complete with a cooking station - coffee and tea was proactively offered during the meal. As someone who does not do large breakfasts, this suited me perfectly, and for those who like a large variety, there was plenty to choose from. The Staff were all amazing and were willing to assist in any way. When I had an issue with my key card, someone came out once I returned from my meetings and got it sorted in a flash.

Miinukset: The shower hose in my tub was a bit short, so I needed to be mindful of that. Initially, I was not sure of the location, but in the end, it worked out perfectly for my Business needs. Also, there is Palace Mall next door, so if you want a quick diner meal, or need something from a Supermarket, it is next door.

Plussat: A very positive customer experience from the evening of my arrival, through encounters with the breakfast staff.

Miinukset: The argumentative reception lady on the morning of my departure ruined what what was otherwise a very positive customer experience. Next, for the price of over £125/night, for the smallest room, the hotel is mean and miserly to offer just one small complimentary bottle of water. The minimum all around is two, and if customers request it, a large number of hotels will give additional bottles at no cost. Lastly, the absence of any explanation for the changed and increased charge upon arrival, versus the online charge at which I booked the hotel 24 hours earlier and confirmed in an email to me.

Plussat: I really liked everything about oak plaza.The food was excellent as well as the facilities

Plussat: All Is very comfortable!

Plussat: Wonderful experience

Miinukset: The rate they charge during convertion using pos is quite much

Plussat: Henkilökunta ystävällistä ja Uima-allas alue oli hieno.

Miinukset: Meille ötökkä kammoisille oli järkyttävää kun todella suuri torakka tuli yöllä huoneeseen.

Plussat: Excellent Location. Delicious meals. Cleanliness.

Plussat: Breakfast was ok

Miinukset: Service was slow, no water stoppers in the bathroom, wifi was inconsistent

Plussat: The breakfast was ok. Choices were ok. The staff are all friendly and they have an excellent customer service spirit. The facility is clean.

Miinukset: You can't go around to walk to nearby establishment. Nothing around near the property. You are stuck in the hotel. The hotel is dark. Lights are not enough.

Plussat: Helpful and very friendly staff

Miinukset: Payment policy!

Plussat: Good environment and luxury and clean place

Miinukset: Too pricey. Cost 5 cedis to deliver water and 3 dollars to iron a shirt

Plussat: The breakfast was great and the staff was very good but the facility needs updating and it is not worth the money I lost staying there. Bathroom did not have a shower curtain so when showering water ran all over the floor.

Miinukset: Rooms need to be updated and no shower curtain in bathroom so when showering water ran all over thr floor.

Plussat: The location at the airport was good for me as i arrived and departed very late. The entire staff very friendly Food was very good Room was nice

Miinukset: The Wifi was always disconnecting My room was opposite house keeping so lots of noice

Plussat: Nice breakfast included; shuttle prompt and comfortable; less than 10 mins from airport

Miinukset: Hot water (reliant on solar) was lukewarm at best due to December Harmattan wind.

Plussat: good

Miinukset: nothing