Fort William hotellia

Plussat: Charles was the perfect host and so helpful with lots of information about the area. Our room was very comfortable with lots of personal touches and stunning loch views

Plussat: Charles, the host is very merticulous and friendly. Gave us lots of advise where to go sightseeing as well as good food. The room is beautifully decorated with very much thoughts and provided local quality shower gel and shampoo. The breakfast provided is 'customised' to your choice and is great. Really enjoyable stay with Westcourt Bed & Breakfast.

Miinukset: My stay is so short cause so fully booked.

Plussat: Convenient location to town and to the station

Miinukset: My belongings were moved around in the room so much so that medicine that was in a lose foil pack disappeared. The mattress was a tad soft

Plussat: Excellent location but most of all great hosts!! spotless clean room and excellent breakfast that you can choose the evening before. Super friendly welcome. Absolutely recomended if stopping in Fort Williams!

Miinukset: Nothing!

Plussat: The staff, food and view were all excellent

Miinukset: N/a

Plussat: Great greeting on arrival, he explained the town what is good value. Had an amazing breakfast. Overall experience excellent

Miinukset: Nothing

Plussat: Lovely location, spotlessly clean, friendly and helpful owners. Great breakfast, great room with beautiful views, relaxed atmosphere. I would highly recommend it.

Miinukset: Nothing.

Plussat: Our room was absolutely beautiful, very pretty, beautifully decorated and very comfortable. Breakfast was great and Charles was very friendly and most helpful

Miinukset: Nothing, it was all lovely

Plussat: Fabulous location, lovely room, excellent breakfast, Charles & Katarina are perfect hosts... we were made to feel at home.... you won’t be disappointed.....

Miinukset: Nothing....

Plussat: Friendly staff and good breakfast

Miinukset: Breakfast could start earlier in the morning

Plussat: The bed was the most comfy bed that I have ever slept in. A beautiful building in a beautiful setting. Just lovely

Miinukset: Leaving

Plussat: Perfect b&b, very good location 5 min to Fort William, Near Ben NEVIS and 45 min by car to the magnificant Glencoe.

Plussat: Location for the town. Excellent room and toiletries. Staff so friendly and efficient. Warm welcome from owner. Breakfast superb.

Miinukset: Nothing

Plussat: Perfect place to stay. Very nice hosts. Very clean rooms and cosy beds.

Plussat: Friendly owners and a comfortable room. It is well located close to the Main Street and by the Loch. God breakfast. A very enjoyable place to stay.

Miinukset: Room was compact, big enough for two, but no exces space! Not a shortcoming but if you had a lot of luggage it would be a little uncomfortable

Plussat: Beautiful property. Beautiful view from our room. Great choice of food for breakfast.

Miinukset: The shower could have been a little better.

Plussat: Super friendly service. Excellent room. Fantastic breakfast.

Plussat: Amazing location, staff and service.

Miinukset: No

Plussat: The Guest House is just five minutes walk from Fort William. Breakfast was more than adequate with excellent service. The room and bathroom were cleaned immaculately each day. The owner/manager was extremely friendly and helpful. This is a wonderful location for exploring the Western Highlands and waterways of the Caledonian Canal.

Miinukset: It is a superb guesthouse and difficult to fault.

Plussat: Staff were honestly amazing. They make this place. Also, the building itself is very modern and beautiful. They have games in the common area and it's great for meeting others and relaxing!

Miinukset: The drying room smells awful. Not the fault of the facility... it's the hikers and their stinky shoes. But if you avoid it, then it's really a perfect stopover and probably one of the best hostels around!

Plussat: Hadn't been since they seem to have done a big refurb as I don't remember it being this swanky and new 10 years ago. Very up-to-date modern facilities, card access everything, nice bathrooms and very big bedrooms.

Miinukset: Kitchen and tables were pretty busy, but then that's only to be expected when it's August. Big shed was a great idea but the roof is too low at the edges to actually let you but your bike in the stands - maybe my bike just expanded while travelling though!

Plussat: Location second to none for Ben Nevis

Miinukset: Some noise at night from Three Peaks Challenge Groups chattering away outside!

Plussat: Ideal location near Ben Nevis. Modern facilities, everything looked brand new

Plussat: location was fantastic room very modern and clean communal areas great staff helpful highly recommend it

Miinukset: nothing

Plussat: Great location. Nice common areas. Helpful staff. Clean. Big kitchen.

Miinukset: No shampoo or shower gel. No napkins.

Plussat: Great location. Very modern facilities

Miinukset: Not only does it cost £6 to wash and dry your own clothes, but you can only do so after the staff have done all the daily laundry - usually sometime between 7 and 8pm. This is totally unsatisfactory for a Youth Hostel supporting walkers and climbers. No dinner or cooked breakfast

Plussat: Location, facilities, staff

Plussat: Modern. Comfortable. Good facilities. Easy to get to. Staff helpful and friendly

Miinukset: No dislikes. All was good!

Plussat: location

Miinukset: Although staff cleans kitchen once a day, it should be cleaned 2 or 3 times daily since most hostelers aren't very concerned about keeping it tidy and clean...Not a very pleasant experience to find dirty counter tops, utensils, dishrags etc lying around when one is handling food for consumption...

Plussat: Enjoyed the ambiance of the Era

Miinukset: All great great experience

Plussat: Location, ambiance, food, the drawing, and snooker rooms along with an interesting library, the grounds, pond, walking paths, tennis and walled garden. Tranquility. Just an excellent place. WiFi was highly appreciated.

Miinukset: Temperature control poor. Very hot when we arrived; could only cool down by turning off all heat registers. The shower head is way too large for a small shower stall and should not be an overhead. A table and chair for a computer would be nice.

Plussat: Nice charming and cosy!

Miinukset: Quite expensive!

Plussat: Unique experience for a special occasion. Food was outstanding. Service was exceptional.

Miinukset: Nothing

Plussat: Breakfast in the room was an amazing treat and thoroughly indulgent. The walk around the grounds to the Boathouse was enchanting and peaceful.

Miinukset: Honestly nothing could have been better apart from a very slow service between courses but it just meant we enjoyed some quality (sans enfants) time as a couple.

Plussat: History, gardens and dining.

Miinukset: Top room in tower was hot with no air con.

Plussat: Staff was very friendly and attentive. We had afternoon tea when we arrived - it was a delicious way to start our stay. Before arriving, we had arranged clay pigeon shooting for our 2 teenage daughters - this was a fantastic experience with instructor Charles Cran-Crombie (Crombie Clay Shooting). Before checking out the next day, our daughters decided to take the hotel's rowboat out on the pond. Staff provided them with life jackets and fishing rods. They weren't successful with the fishing part, but they had so much fun. The rooms were clean, and the beds were very comfortable. All in all our stay at this property was lovely.

Miinukset: One opportunity for improvement: while dinner later that evening in the dining room was exceptional, we found the "dress code" odd. The property was very clear that "the dress code for gentlemen for dinner in the restaurant is a jacket". So, my family of four packed clothing that was in line with what this dress code suggested. Since this was the only restaurant like this we'd be visiting during our trip, we basically had an extra suitcase in order to accommodate what we thought would be "appropriate" clothing and shoes for this special meal. That evening, some of the other guests were dressed quite casually, some in jeans and running shoes - with the borrowed jackets for the men. In fact, we felt overdressed. Initially, when making a reservation for dinner, we had actually felt a bit intimidated by the dress code, but as it turns out, we didn't need to be. We wondered why the property bothers with the "jacket required" part at all. Also, at the bottom of menu: "We respectfully ask guests to refrain from using mobile telephones in the Dining Room." Again, we followed the "rules", however, I think it's accurate to say that guests at every other table had phones beside them, taking photos of meals, texting, etc. The people next to us hadn't even muted their phone, so there was an audible notification sound every time the woman got a text or email - 15-20 times, without exaggeration. They even asked one of the servers to take their photo. Ultimately, I don't disagree with either the dress code, or the cell phone request - I just wish they'd be (discreetly) enforced with all guests, or removed altogether.

Plussat: Very classic

Miinukset: Maybe a bit dated

Plussat: Very nice and up market.

Miinukset: The only place where I have ever had to pay more money to have a second person, my wife, in the room. This was not indicated when I booked through booking.com. I got a separate invoice from the hotel a couple of days afterwards. Also booking.com said I would pay at the hotel. The property deducted from my credit card the full amount immediately on reservation, two months before the stay.

Plussat: Location and surrounding area - able to have alternative menu in the lounge .

Miinukset: One set dinner menu with few alternatives and quality did not match 5 star rating . service polite but very slow for 5 star

Plussat: Historically interesting and luxurious property, with reassuringly attentive and very helpful staff. The grounds around the house are splendid, as is the walled garden.

Miinukset: The pre dinner drinks are over-priced and the plumbing is ancient (noisy).

Plussat: There was nothing to dislike, the room was modern & clean, shower great & the hosts really nice. There was a small bar / lounge closeby for meals & a beer

Miinukset: nothing

Plussat: Very nice place- clean and cosy. Very friendly host, various and delicious breakfast.

Plussat: Perfect stop over during our North Coast 500 trip. Staff were extremely welcoming and friendly. Good quality continental breakfast in the morning.

Miinukset: Nothing

Plussat: Best breakfast I have ever had - they prepered special option for me (as I am GF a laktose free) - they had bread, buns, milk - whatever. Also the guy who take care of us was very nice. Tha house was perfectly clean. Can recommended!!!!

Miinukset: Just the bed was little bit soft - but it depends on personal preferences - but the linen and pillows were very nice and soft!

Plussat: Excellent continental style breakfast, masses of choice every morning. Friendliness of Rebecca and Andy, who were our hosts. Good location, quiet, very near a good restaurant and an easy drive to Oban and Fort William. Clean towels at least twice during our stay and we were only there for four nights! Midge proof screen on our window !

Plussat: They served an early breakfast ,good location lovely place to stay

Plussat: Great location with the pub just around the corner and the lakes around the other. The house was clean, tidy and modern.

Miinukset: The bed was on the small side of a double and rock solid which made it quite uncomfortable

Plussat: Good location, nice breakfast, friendly and helpful hosts. Comfy bed.

Miinukset: Small bathroom, electric HWS in shower poor!

Plussat: Beautiful house, lovely and friendly hostess, all possible comfort and amenities. Quiet and beautiful location.

Miinukset: Nothing. Everything was excellent.

Plussat: Breakfast was very good -- plenty of variety, beautiful room.

Miinukset: [I had no complaints at all.]

Plussat: Special place where we spent our honeymoon 25 years ago and we’ve just spent the weekend there to celebrate as we knew we were guaranteed to have the best experience a hotel can offer!

Miinukset: More reliable internet service is needed.

Plussat: Location . Beautiful building ,spotlessly clean and decorated to a very high standard. Food was excellent. Manager who seemed to do everything .

Miinukset: Nothing at all

Plussat: Everything about this hotel was excellent

Miinukset: Can’t fault our stay

Plussat: The location was wonderful and the people really helpful and very friendly

Plussat: The bed was comfy and the overall service was very friendly

Miinukset: The room was a little small and hot

Plussat: Wonderful private hotel in a beautiful location. Excellent hosts, lovely restaurant, very comfortable room. Thoroughly recommended.

Plussat: Kindness of the management Location Garden

Miinukset: Nothing Lift would be wellcommed

Plussat: Good food friendly service clean and comfortable.

Plussat: Location

Miinukset: No internet service

Plussat: The owners were very friendly & helpful, our rooms were very cosy and clean. We had a very good breakfast and great dinner in the evening. Our children 9 & 11 enjoyed their stay in this family run hotel.

Plussat: Relaxed atmosphere and family nature of the hotel

Miinukset: Limited evening menu for the restaurant.

Plussat: Beautiful spotlessly clean house. Very comfortable beds and so peaceful and quiet.

Miinukset: My husband thought the shower could have been better - not enough power but I found it perfectly satisfactory

Plussat: friendly staff, great food, relaxed atmosphere

Miinukset: couldnt stay longer

Plussat: The whole experience

Miinukset: Nothing, we had a most enjoyable stay

Plussat: A hotel of character with good facilities. The location is picturesque, the restaurant was excellent and the bar had real ale.

Miinukset:

Plussat: Excellent staff ,good food and cleanliness ,decor and location of hotel

Miinukset:

Plussat: very friendly staff and management; very comfortable and welcoming; food very good; lovely room with stunning views; would highly recommend and would stay again

Miinukset: nothing

Plussat: The staff were exemplary. The decor, facilities and furnishings were excellent.

Miinukset: meals were excellent on one night and no so good on another (busier) night. I think the kitchen might be understaffed.

Plussat: Everything was excellent. Food, comfort, staff, facilities and extremely good value for money

Miinukset:

Plussat: A little tired, could do with some updating...shower especially, possibly a deeper matress? Beautiful location, outstanding breakfast with superb porridge. A huge thanks to Claire, a warm friendly host.

Miinukset: The shower and matress...sorry

Plussat: What an amazing location! Absolutely beautiful place and the staff was so much fun to talk with and so helpful. Their recommendations for places to visit were excellent!

Miinukset: Everything was perfect.

Plussat: Location ,breakfast and hospitality

Miinukset: Nothing

Plussat: Helpful friendly reception. Lounge very relaxing with fireplace and candles. Great to unwind! Room was large and clean with a huge window with a beautiful lake view.

Plussat: The staff were very friendly and obliging, breakfast was fairly good,the lounge very comfortable.

Miinukset: Room Three was a little small, the chairs too low and uncomfortable.Although it is difficult converting old houses into guest rooms this would be a superior single room rather than a double.This establishment felt like a half way point between Homeland Guest House despite valiant attempts by the Staff.

Plussat: Lovely atmosphere, very friendly and relaxed . Our room was lovely with a beautiful view of the loch a bit old school but views to die for

Miinukset: Beds were reminiscent of boarding school with one pillow not comfortable, breakfast was very disappointing

Plussat: Viihtyisä ja kodikas tunnelma. Kauniit maisemat. Ystävällinen palvelu.

Plussat: The room was nice and big. The beds were comfortable. The two girls working at reception and the bar were helpful and friendly. The view from the room was lovely. The buffet breakfast was nice with a good selection of food available. The lounge/bar area was beautiful to sit in.

Miinukset: The room was very light early due to the thin material in the curtains. I would have worn an eye mask if I had realised. The shower temperature and flow rate was difficult to regulate- heard another man at breakfast making a similar comment so it wasn’t only me.

Plussat: Hotellin aula on todella viihtyisä kirjaston, olohuoneen ja baarin yhdistelmä huikealla näkymällä.

Plussat: Beautiful location, stunning view from the room out to Loch Linnhe with its changing colours and soft mists. The hotel is a beautifully restored old building, that was once the home for the Wife of the Bishop or Argyll and Bute. Spacious and with fantastic bar and lounge, helps to wile away time with a tasty whiskey and great views to the mountains across the Loch. Staff were very friendly, helpful and made us feel at home. You must try the whiskeys, absolutely amazing collection, some very rare and not available any more. Great advice on which to try and smell the cork first. Thanks for a lovely week stay.

Plussat: The lodge is ideally situated on the Loch and it only takes crossing a road to reach the calmness of the lake. The overall facilities are magnificent, beautiful bar area with amazing views, comfortable bedrooms and spacious bathrooms.

Miinukset: We were only provided one pillow per person with the other two being available in the bedrooms but with no covers. I suggest two pillows per person on the bed as a standard considering they are not too big.

Plussat: Very friendly and helpful staff. Breakfast outstanding. Value for money

Miinukset: Nil

Plussat: Nice modern accommodation, clean, nice complimentary yoghurts and muffins left in the fridge.

Miinukset: Nothing

Plussat: Great communication and tips from the Corran. Beautifully decorated room. Little treats in the fridge and fresh milk!

Plussat: Well finished room, very modern and comfortable

Miinukset: Nice looking bar and restaurant which was unfortunately closed during our stay. Noisey fridge.

Miinukset: The breakfast is a little simple

Plussat: Well situated - very clean and modern

Miinukset: All good

Plussat: Nice, spacious and modern room with a terrace. Good location next to the Corran Ferry. There was no B&B option - however there was a fridge which contained a good selection of tasty breakfast items. Tea and coffee and biscuits also supplied.

Miinukset: The connecting restaurant was closed and it would have made the stay perfect if it had been open.

Plussat: The Cosy Room was perfect size, clean, warm, lovely toiletries and breakfast in fridge. Lovely lady who owns the property.

Miinukset: Just a shame that the restaurant attached was closed.

Plussat: Lovely place to stay. We'll decorated and modern room. Everything you'd need.

Miinukset: We got a power cut on one of the days where we had to go out for most of the day and the power was still off when we got back.

Plussat: Spacious and comfortable

Miinukset: The breakfast options

Plussat: Marvelous location, with stunning views of the Loch and the hills in an absolutely serene atmosphere. The private beach added to the beauty of the stay. Wonderful hosts, and last but not the least, the best food one could imagine....

Miinukset: The electronic power shower thermostat was not properly working as a result of which it was difficult to take shower. Also, the drainage system in the shower was not good with water stagnating within minutes. This needs to be looked into by the hosts.

Plussat: Fantastic hotel with lake view rooms, tastefully furnished in typical Scottish cottege style, excellent dinner and excellent breakfast, the owner gave us a splendid welcome.

Miinukset: nothing

Plussat: Perfect little diamond box. Ingenious food and drink offering. Cute, comfortable and clean accommodation. The surroundings of the hotel are amazing! We loved it!

Plussat: Cosy homely friendly. Like going back into a time warp I loved it ! Dinner was amazing

Miinukset: Breakfast not great apart from the porridge

Plussat: The food in the restaurant was incredible and such great value for money

Plussat: Setting is amazing overlooking Lough loughy. The food is amazing as were the staff who were really helpful and friendly. The place overall had a real charm!

Miinukset: Small things, the shower in the bath was hard to adjust so you didn't freeze or roast. The floorboards creaked a lot, but it is an old building.

Plussat: Good hospitality. The room is nice and well equipped. The breakfast was very good and with a lot of variety. The area is quiet.

Miinukset: Room a bit too small.

Plussat: Great WiFi Awesome views from dinner and breakfast Good dinner Ok breakfast Very pleasant staff!

Miinukset: Stayed in room 8 which smelled and felt a bit damp. No mould or anything anywhere but the sheets and room just felt damp. Taps were loose in the sink Terrestrial channels worked fine on TV but that was all, actually mentioned in the wee welcome book that Sky channels were unreliable due to location in the glen Bathroom mirror isn't suitable for those 5'2 and under No view at all from the room

Plussat: Breakfast was awesome, very great, very tasty

Miinukset: Room was too small for 2 personas with big bagages.

Plussat: Excellent dinner.

Miinukset: The air freshener perfume around the house

Plussat: Excellent breakfast and room, including a bathtub

Miinukset: Slightly expensive but still worth it

Plussat: Comfortable beds. Great location close to everything. Room had a lovely view. Carparking available onsite

Plussat: Great breakfast and location for catching the Harry Potter train and walking into the High Street. Staff helpful. Not the fault of the hotel but the first night there were some very noisy guests and the walls are fairly thin. We could hear their downstairs conversation and their farewells.

Plussat: Good welcome. Flexible for us hikers. Perfect self catering with the luxury of hotel facilities if needed

Miinukset: Place so perfect yet mattress so hard

Plussat: The breakfast was great. We really enjoyed the seriously spicy huevos rancheros. The art gallery was a nice touch too. The staff were very friendly and knowledgeable.

Miinukset: The shower in our bathroom was perhaps badly conceived. Could use more glass or a sliding door. It was almost impossible NOT to flood the floor. Also a working fan/ventilator would be useful.

Plussat: Room was a good size and nicely decorated (if just a little dark) nice settee and plenty of storage space. Nice sitting area in front garden with great views. Super location for getting into town and staff very amicable. Good cooked breakfast.

Miinukset: Bed was just okay as far as comfort and because skylight was right above bed without a blackout blind the light woke us very early. Fort William b&b accommodation is very expensive compared to other areas of Scotland.

Plussat: Location and the lounge area

Miinukset: Our bathroom was cramped and difficult to move around. Vanity needs attention

Plussat: Nice location, lovely hotel and superb breakfasts

Miinukset: Nothing

Plussat: Our stay here was very nice, great staff, very comfy, excellent breakfast, very clean and a great location beside the water, just on the edge of town with beautiful mountains in the back ground.

Plussat: A lovely inn right beside the loch and only a few yards to the restaurants and shops of Fort William. We loved this inn. Wonderful historic charm. The room was cozy, not large but enough room for us and 2 large suitcases. The staff was wonderfully friendly. Every comfort was thought of. We would certainly recommend it and stay again ourselves.

Miinukset: Nothing I can think of.

Plussat: Everything from the warm welcome to the great breakfast

Miinukset: Nothing that we didnt like

Plussat: Everything

Miinukset: Nothing

Plussat: We had a great stay and felt relaxed. Thank you for everything. Great food and cozy environment, nicely decorated. Very clean and comfortable. Love the room very much.

Miinukset: 蓮蓬頭水壓不足

Plussat: Nice quiet neighborhood and just a short drive into town. Very nice comfortable room with spacious bathroom. Fantastic full breakfast and knowledge host to give you some tips for the surrounding area.

Plussat: Caters for food preferences if told in advance

Miinukset: All was good

Miinukset: When ringing to find out where they were I was informed that check in time finished at 7.00pm. On their door it said 8.00pm. Weren’t very friendly about being late. Also I could hear the people moving around in the room next to me.

Plussat: Very charming little B&B. The room was gorgeous and the the owner Micheal was very friendly. Can fully recommend it!

Plussat: One of the best breakfasts, well presented.

Miinukset: Nothing. Everything was of a very high standard.

Plussat: Great welcome on arrival. Very comfortable rooms and excellent breakfast. I was travelling for work in Fort William but I would certainly consider staying here for a leisure break - great access to the hills and surrounding activities.

Plussat: Excellent location. Comfortable, modern rooms. Warm welcome on arrival.

Miinukset: The view we had was of a housing estate. No big deal as we were only there for one night.

Plussat: Liked everything

Miinukset: Nothing

Plussat: Location was good to walk into Fort William town centre. Restaurant food and wine list very good.

Miinukset: The noise from the rooms next door and creaking floorboards in passageway.

Plussat: The location

Miinukset: The fridge was disgusting! The smell was soo bad we couldn’t use it! There wasn’t enough bed linen and when we asked was given a quilt with no covers and the bed had no bottom sheet!

Plussat: Absolutely Fantastic in every way possible

Miinukset: Nothing at all.

Plussat: The staff was very friendly and appeared to genuinely enjoy serving their customers.

Miinukset: Nothing.

Plussat: The rooms were cosy the food was great

Miinukset: Nothing

Plussat: Great location, spacious room, excellent restaurant

Miinukset: No lift, so be prepared for stairs

Plussat: Highly recommend the meals at the restaurant. Top quality.

Miinukset: Thin walls, no soundproofing. Noise from other rooms resulted in a poor night’s sleep (snoring from a nearby room was audible). No air con or fan in the room. No fridge. Damaged shower screen (rubber seal detached).

Plussat: Convenient, beautiful location to start our cycle trip, good food

Miinukset: Bit pricey for what it was - but it’s a captive market!

Plussat: Nice staff, very helpful and welcoming. Nice location in front of the ferry, but remote from everything else.

Miinukset: Older building, room and equipment which have seen better time.

Plussat: Very pleasant

Miinukset: The Price - expensive

Plussat: In my dreams I imagined a place with small cottages, beautiful views, happy farm animals and friendly people. It turns out my dreams are real in Ardgour. The Inn at Ardgour provided a lovely, comfortable family room for our family of 5. Delicious dinner and breakfast and gorgeous views of the Loch and mountains. The ferry to the area was an added adventure to our trip. I’m trying to talk my husband into moving here.

Plussat: Very nice place. Rustic, but nice. Great wait staff!!! Thanks

Miinukset: No problems

Plussat: The location. Views from the room. Could be a lovely hotel but needs investment.. Will not be staying again

Miinukset: Room was expensive for what it was. Needs updating. No comfortable seating in the bar. Meals were very expensive for the quality.

Plussat: Location, food, staff were all very good. Ferry ride over and back was smooth and simple.

Miinukset: Mattress springs made for uncomfortable sleep.

Plussat: Lovely inn, good food and excellent service. Fabulous views over the loch.

Miinukset: Little isolated and ferry was quite expensive.

Plussat: Food was fantastic, both at breakfast but especially the evening meal, very high standard and quality of food along with presentation. Would definitely visit again.

Miinukset: Unable to keep the window open at night as on the ground floor .

Plussat: Nice scenic location. Games room. Food good.

Plussat: The room was immaculate, spotless. Staff very friendly and overall a great atmosphere

Miinukset: N/a

Plussat: The beddings, the heated radiator for damp clothes

Miinukset: They ran out of parking space so we had to pay for parking a little further away. Breakfast wasn't the best but correct.

Plussat: The whole experience they were fantastic

Miinukset: Nothing

Plussat: The owners of the Cruachan Hotel have taken a very old facility and modernized it with attention to detail. The room we were in on the top floor was small, but very attractively decorated. I am guessing they took a larger bedroom from the old house and added an en suite, thus cutting down on the room size. However, having stayed often in NYC, we are accustomed to small hotel rooms.The restaurant is lovely and serves wonderful meals. Our only complaint is that we paid NYC hotel prices in Fort William. However we chose to travel at peak tourist season, so we have no right to complain.The staff was excellent.

Plussat: Good hotel friendly staff

Plussat: Everything! Wish we could have stayed longer!

Miinukset: Nothing

Plussat: Terry on reception lovely gentleman Great views in rooms at the front of the hotel overlooking the loch

Miinukset: Bar and restaurant staff weren't the most charismatic or accomodating when it came to dinner

Plussat: Superb location. Excellent breakfast

Plussat: Hyvä pysähdyspaikka helpon reitin varrella, merenrannalla.

Plussat: Lovely hotel with modern rooms and shower, although small it was reasonably priced and great view of the loch. The meals were not only reasonably priced but very good too. We would definitely stay again.

Miinukset: We liked everything

Plussat: The staff in the bar were very helpful and the service was excellent.

Miinukset: You could hear the people in the next room.

Plussat: Evening meal

Miinukset: Value for money

Plussat: Really enjoyed my stay at Mansfield House. the hosts were welcoming and friendly, the room was comfortable and the breakfast was delicious. i only stayed one night but would have liked to stay longer.

Plussat: What a wonderful place this is in the Highlands! Attentive, kind staff with knowledgeable suggestions for travel in the area. Excellent breakfast and dinner (reservations a MUST for dinner). The gin made on-site is a unique tasty treat. We had the most beautiful view of the loch outside our room window - and I appreciated the gardens and walking paths close to the property. Large and comfortable room - don’t miss the opportunity to stay here!

Plussat: The lcation

Miinukset: Filthy

Plussat: Location is amazing! Great views from the rooms and the restaurant of the loch and surrounding hills. Dinner was great, and the breakfast was very enjoyable. The staff were friendly, helpful, and knowledgeable.

Miinukset: Our room was above the bar and so was a little noisy until about 11pm, after that no problems. Would probably ask for a room away from the bar next time.

Plussat: Good location

Miinukset: Quilt was dirty..... the reason for the low mark was with the underfloor heating... it was faulty resulting in 2 burnt feet from one spot on the floor. do NOT walk on the floor in bare feet.

Plussat: The hotel is fairly basic, decor plain but clean and comfortable. The thing that really makes the hotel stand out is the restaurant. The food is excellent. Service very good and excellent value for money.

Miinukset: Don't expect boutique hotel standard decor and facilities.

Plussat: Having said that, the receptionist on duty when we checked out was very nice. Indeed, most staff were very pleasant. Food at dinner was imaginative and had some lovely flavours, though some menu terms were inaccurate.

Miinukset: Having booked and paid for the room in advance, it was disappointing to be greeted by a receptionist who seemed to feel she was doing us a huge favour in finding us a small room. There were some small issues with the room: the receptionist made us feel we should be apologetic for having the effrontery to mention them.

Plussat: Staff and the evening dinner

Miinukset: Room, bathroom very old and not well kept

Plussat: The great location

Miinukset: Family room above bar can be noisy, shower not up to spec, not great at restaurant/pub (particularly the steak)

Plussat: Pubblic areas are nice and clean. Bar and restaurant are enjoyable. Really nice staff.

Plussat: food was fantastic, restaurant great. Bar also nice and staff very helpful.

Miinukset: hotel was a little dated. beds and soft finishing had been updated and were nice but the doors were worn and chipped - just need a lick of paint.

Plussat: The staff was very very nice The location perfect

Miinukset: The hotel needs a remodeling... no hot water 2nd night

Plussat: Breakfast was really good and the location was very central for shops/restaurants etc.

Plussat: Very nice and friendly staff. Perfect location.

Miinukset: Nothing - all good.

Miinukset: Foyer and lounge could do with upgrading. Decor was drab and windowsills had flaking paint and were very dusty

Plussat: Let me check in early after a long drive.

Plussat: Hyvä hotelli jossa kaikki perusasiat olivat kunnossa. Hyvä ja monipuolinen aamiainen.

Miinukset: Hissejä oli vain yksi ja siihenkin mahtui vain kaksi ihmistä. Illallisravintola oli vähän vaatimaton.

Plussat: Breakfast very good, very helpful staff, room exceeded expectations - very clean and bathroom lovely

Plussat: Location was great for train travel as it was walking distance to the station, and also to the bus station nearby. I did get a taxi though as it was raining. A great choice for breakfast of everything for a full Scottish breakfast as well as continental. Staff were very pleasant and helpful. Bistro meal was very convenient when I didn't want to go out in the rain.

Miinukset: Bed was a bit too firm for me

Plussat: Great location - next to the train station

Miinukset: The breakfast was the biggest disappointment. We ate in their Bistro for dinner and it was great (really good, simple, "homecooked" food). The poor quality of the breakfast was therefore a disappointment

Plussat: Very friendly and helpful staff. The room was comfortable and well appointed with a wonderful view.

Miinukset: We loved everything.

Plussat: Sijainti oli erinomainen.

Miinukset: Hotelli on nuhruinen ja epäsiisti. Ravintolan henkilökunnan palvelu oli töykeää ja ruoka oli huonoa.

Plussat: The rooms are shabby compared to other rooms we have had in Scotland in the same price categorie.

Miinukset: We came in at two o'clock. We were soaking wed of walking the West Higland Way. At the reception we were told to go and vist the town for another our because we could only check in at three. There was no attempt to make live a little easier.

Plussat: The view of the loch was lovely but that's about all this hotel has going for it.

Miinukset: The hotel is in serious need of a facelift. It was untidy and run down, e.g. paint chipping off the walls, unclean skirting boards, worn carpets that didn't appear too clean. Not value for money. No one to offer help carrying bags up the stairs. Breakfast was poor and finishes early. The bar area and restaurant are uninviting. Food is only average.

Plussat: Breakfast was good but should be inclusive in price also payment for rooms was taken in advance which is not usual

Miinukset: Shower in one room running hot and cold. Needs some TLC. Socket not near mirror.

Plussat: Ideal location

Plussat: View of the loch from the 3rd is pleasant. Room and bathroom were roomy and fairly nice.

Miinukset: Breakfast wasn't included for the price, which was higher than most bnb's in the area. Not enough staff on during breakfast left us waiting for quite some time to getvserviced. The front desk is unmanned between between 10am-3pm. Staff weren't on the ball regarding facilities. We asked about the laundry service which is listed in the paperwork in the room, but the staff said they didn't know if they did laundry, and didn't offer any alternatives in the area, so we ended up going to an external laundry service in Fort William.

Plussat: Great location, room furnished nicely.

Miinukset: The ceiling leaked water onto the bed in the morning

Plussat: Location was lovely staff friendly

Miinukset: Restaurant is separatly owned so breakfast not included in price rooms had nice tea coffee but no biscuits (a must) also restaurant lovely food but staff or chief not used to British food for a meal that cost £65 for two adults one child we were disappointed to be served meat and potatoes only (no veg!!) TVs doesn't have many of the basic channels (a bit of a must when we were rained in)

Plussat: The shower best shower all week

Plussat: The settling and the staff was wonderful

Plussat: The loch view rooms are truly charming.

Plussat: Kiva näköala hyvä aamiainen

Plussat: If you can transport yourself directly into your room then it's a pleasant place to be, road noise aside. Beautiful, large free standing baths and spacious bathrooms and bedrooms are kept as well as they can be. The rest of the property is screaming to be cared for and should that happen then it would be a warm and welcoming hotel once more.

Miinukset: The hotel is rather run down. Online photos are not really true to the real thing. Clearly what was once a very nice hotel with large, comfortable rooms and lovely ensuites is now in need of refurbishment. The outside area is unkempt and building materials and uncut grass are first impressions. Staff, whilst friendly and helpful are dressed better suited to working in a youth hostel.

Plussat: Loved the character & location. Great gin collection & food.

Miinukset: Nothing though very slow service at breakfast for everyone.

Plussat: I liked the friendly gentleman at the front desk, he gave us a better room which was very kind of him. And Diego the cat was a delight! King of the manner!

Miinukset: The whole place is quite run down and needs a lot of love and attention.

Plussat: Fantastic views and location

Miinukset: The beds were really uncomfortable felt as though I was sleeping on a slant, both drinking & toilet/bathroom water was brown. The hotel is charming and fab location but given the hotel is part of a chain of hotels you would think they would upgrade the decor/furniture and invest in a filtering system for the water for tourists coming every year

Plussat: Good location, lovely views from restaurant, cosy sitting area.

Miinukset: Old fashioned rooms, bad sound insulation, average breakfast.

Plussat: Views were lovely. Staff very helpful, dinner in hotel was very good as was breakfast

Miinukset: Bit dated, curtains in room ripped, half TV channels didn't work squeaky bed, couldn't get heating to work when wanted

Miinukset: Room was in the back of the hotel with no view.

Plussat: I was on a cycle tour so Ballachulish was a stop off point. It’s a stunning location nestled just beyond the Ballachulish bridge at the mouth of Loch Leven surrounded in hills. Staff were welcoming, helpful in that they gave me a place to keep my bike, provided an early continental breakfast to facilitate my early departure and I was so pleased my en-suite included a bath to soak my weary body after a long day on bike. Lovely old building that maintains that traditional cosy feel one would expect in an old Scottish hotel.

Miinukset: Because it’s an old building it’s easy to hear people above you but it didn’t cause me any issue on my stay

Plussat: Nothing

Miinukset: Brown water in hot and cold taps. Substandard room. Restaurant not clean

Plussat: WE had a comfortable room and an excellent breakfast.

Miinukset: No elevator

Plussat: Breakfast excellent and staff really helpful and friendly

Miinukset: Room could do with a little modernisation and decoration