Hilton Frankfurt City Centre

It is the worst hotell

Every thing

Quiet nights, big atrium.

Soft mattress, thin duvet/comforter, old, worn and flat pillow, slow wifi, no complimentary coffee at lobby during morning hours. More like a 3.5-4 stars hotel. Not measure up to 5 stars Customer services are slow, indifferent!

Male front desk staff.

The Breakfast was nice.The staff were good .

The staff were friendly and the location was excellent.

Service was a bit slow at the breakfast buffet.

The location is excellent.

I have booked a executive floor room and got instad a normal double bed room on the 10th floor. One the lower floor there was refurbishment goining on. There was a loud noise so we could not stay in the room. We paid a lot of money for a room that was not usable, because we had to work outside in a cafe. Only by night the noise stopped.

Quiet Hotel -

Minibar attendant entered room without knocking- when he found I was eating my lunch he did not excuse himself he just continued to open the ninibar and access and refill the items. Very inconsiderate! The chambre maid did not understand English therefore could not understand my instructions. The price of the breakfast of Eur29 is very high for a buffet breakfast - the same price as the room service breakfast. the equivalent to USD35+ for a simple breakfast is extremely high.