Autonvuokraus Frankfurt

1 sijainti kohteessa Frankfurt

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Alamo arvostelua

Autonvuokrauksen sijainnit

Alamo

Sijainnit kohteessa Frankfurt

Enterprise Rent A Car

+49 69 6971 5290

Kaikki Alamo arvostelut

Alamo arvostelut: Frankfurt

Viimeaikaiset arvostelut

Kaikki arvostelut
Positiivinen
Neutraali
Negatiivinen

4,8

Miinukset: Staff was terrible, took 45 minutes to rent the car. Should've taken 5. I missed a meeting.

Arvosteltu syysk. 2019

arvostelut:
10,0

Plussat: Friendly staff, and easy pick up and drop off

Miinukset: Everything was excellent

Arvosteltu elok. 2019

arvostelut:
7,2

Plussat: The drop off staff was super friendly and effecient.

Miinukset: When picking up the rental, the gentleman helping me was extremely rude and trying to scam me in to buying their car insurance when I had already purchased a package online during checkout. The car I rented was nothing like the description online and they said it was the only automatic they had.

Arvosteltu heinäk. 2019

arvostelut:
10,0

Miinukset: After a long vacation filled with disappointments and misleading statements renting from Europcar, Global, Buchbinder and Internet in Poland, Germany and the U.K. it was refreshing to receive no excellent no nonsense treatment at a good price from Enterprise in Frankfurt.

Arvosteltu huhtik. 2019

arvostelut:
10,0

Plussat: Amazing service

Miinukset: Amazing service

Arvosteltu maalisk. 2019

arvostelut:
5,2

insurance offered on website is not recognized by alamo

Miinukset: we were offered an insurance for the car when making online reservations through kayak for a car rental with alamo. When picking up the car, Alamo had no records of an insurance purchase nor did they recognize our receipt of the purchase. do not buy the car insurance offered on the kayak website.

Arvosteltu heinäk. 2018

arvostelut:
6,0

Miinukset: We reserved a passenger van so we can easily fit our luggage. Instead we were given a smaller suv which barely fit our luggage. Although the smaller suv rents for less than a passenger van, they charged us the same price. I would like to get a price adjustment.

Arvosteltu heinäk. 2018

arvostelut:
10,0

No hassles.

Plussat: Very nice representatives at the desk. They did not try to push extra coverages on us. When I let them know we had ordered an automatic transmission vehicle and the one they had reserved for us was standard transmission, they upgraded us to a van with automatic without any hassles.

Miinukset: I ordered an SUV with automatic transmission and was given one without. The representatives were very helpful and upgraded us to a van with automatic.

Arvosteltu heinäk. 2018

arvostelut:

10,0

Plussat: Friendly staff, and easy pick up and drop off

Miinukset: Everything was excellent

Arvosteltu elok. 2019

arvostelut:
10,0

Miinukset: After a long vacation filled with disappointments and misleading statements renting from Europcar, Global, Buchbinder and Internet in Poland, Germany and the U.K. it was refreshing to receive no excellent no nonsense treatment at a good price from Enterprise in Frankfurt.

Arvosteltu huhtik. 2019

arvostelut:
10,0

Plussat: Amazing service

Miinukset: Amazing service

Arvosteltu maalisk. 2019

arvostelut:
10,0

No hassles.

Plussat: Very nice representatives at the desk. They did not try to push extra coverages on us. When I let them know we had ordered an automatic transmission vehicle and the one they had reserved for us was standard transmission, they upgraded us to a van with automatic without any hassles.

Miinukset: I ordered an SUV with automatic transmission and was given one without. The representatives were very helpful and upgraded us to a van with automatic.

Arvosteltu heinäk. 2018

arvostelut:

7,2

Plussat: The drop off staff was super friendly and effecient.

Miinukset: When picking up the rental, the gentleman helping me was extremely rude and trying to scam me in to buying their car insurance when I had already purchased a package online during checkout. The car I rented was nothing like the description online and they said it was the only automatic they had.

Arvosteltu heinäk. 2019

arvostelut:

4,8

Miinukset: Staff was terrible, took 45 minutes to rent the car. Should've taken 5. I missed a meeting.

Arvosteltu syysk. 2019

arvostelut:
5,2

insurance offered on website is not recognized by alamo

Miinukset: we were offered an insurance for the car when making online reservations through kayak for a car rental with alamo. When picking up the car, Alamo had no records of an insurance purchase nor did they recognize our receipt of the purchase. do not buy the car insurance offered on the kayak website.

Arvosteltu heinäk. 2018

arvostelut:
6,0

Miinukset: We reserved a passenger van so we can easily fit our luggage. Instead we were given a smaller suv which barely fit our luggage. Although the smaller suv rents for less than a passenger van, they charged us the same price. I would like to get a price adjustment.

Arvosteltu heinäk. 2018

arvostelut:

Rankattu nro 2

Enterprise

8,5 Erinomainen (12 868 arvostelua)

4 sijaintia kohteessa Frankfurt

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Enterprise arvostelua

Autonvuokrauksen sijainnit

Enterprise

Sijainnit kohteessa Frankfurt

Hanauer Landstrasse 344-346

+49 69 4305 3080

Mailander Strasse 1

+49 69 2197 8790

Mainzer Landstr. 292

+49 69 907 3660

Terminal 1+2

+49 69 6971 5290

Kaikki Enterprise arvostelut

Enterprise arvostelut: Frankfurt

Viimeaikaiset arvostelut

Kaikki arvostelut
Positiivinen
Neutraali
Negatiivinen

10,0

Miinukset: There were no Enterprise employees at the Munich airport drop off. Another rental company attendant helped.

Arvosteltu syysk. 2019

arvostelut:
2,0

Miinukset: I had a flat tire just one hour after the rent and the company didn’t have another car available and we spent 5 hours in the street then after 20 time trying to reach the company they told us to take a taxi to our home and they will pay it back and send a new car to our home which didn’t happen

Arvosteltu elok. 2019

arvostelut:
10,0

Plussat: The young lady set our god for us to correct language & got us all set for our first trip into Germany. Very nice!

Miinukset: Nothing could’ve been better! We loved the car, the guy at the counter, all of it. BMW 5 series was a pleasure to drive!

Arvosteltu heinäk. 2019

arvostelut:
6,0

Plussat: Vehicle was great. Navigation was definitely a perk to the vehicle as we had never visited Germany before. Stop off was easy with good location.

Miinukset: Not enough vehicles available. We had reserved a compact automatic 2 months in advance to avoid the problems we experienced. Staff was friendly but had us wait over a hour until we finally said we would take a manual compact so we could get on the road. This limited our possible drivers to 1.

Arvosteltu kesäk. 2019

arvostelut:
8,4

Plussat: Sanjin Dokoza the gentleman at the desk with whom I worked with to rent the car was extremely helpful and friendly!

Miinukset: Drop-off was somewhat chaotic.

Arvosteltu maalisk. 2019

arvostelut:
10,0

Plussat: Nice smooth running vehicle.

Arvosteltu helmik. 2019

arvostelut:
6,4

Third party insurance process a pain

Miinukset: Paid for insurance at booking. Now am facing a headache because the rental company does not honor it and is charging me more than $1000 that i now have to get back from Allianz with tons of paperwork I might not be able to get. will follow up if it works out.

Arvosteltu tammik. 2019

arvostelut:
10,0

Quick drop-off

Plussat: Drop-off was efficient.

Arvosteltu huhtik. 2018

arvostelut:
4,0

Great at first....

Plussat: At counter they asked if an auto was ok, and I said I also wanted a navi which I did get. Veh was comfortable and process was fairly quick to get vehicle.

Miinukset: Vehicle was dirty on inside with spilled milk on the dashboard, they charged me an upgrade to the car I got but never told me about it. Amount charged was way different than what kayak quoted me, no one there at car return.

Arvosteltu jouluk. 2017

arvostelut:
2,0

Hidden fees

Plussat: The car was good.

Miinukset: Hidden fees that totaled 3x times of what the price Kayak quoted us for. Never again!

Arvosteltu lokak. 2017

arvostelut:
9,2

Easy

Plussat: Everything about the rental was easy. From finding a car online, to the help on the phone, in Frankfurt and in Munich. I always was talking to a person not an automated system.

Miinukset: The only thing I did not like was I asked for an SUV and did not get one. I still got a decent size car, but I asked for a larger car on purpose and it was a good thing that the car they gave fit all 4 people with bags.

Arvosteltu lokak. 2017

arvostelut:
2,0

Plussat: Worst company ever

Miinukset: Worst company ever Worst company ever Worst company ever Worst company ever Worst company ever Worst company ever Worst company ever

Arvosteltu syysk. 2017

arvostelut:

10,0

Miinukset: There were no Enterprise employees at the Munich airport drop off. Another rental company attendant helped.

Arvosteltu syysk. 2019

arvostelut:
10,0

Plussat: The young lady set our god for us to correct language & got us all set for our first trip into Germany. Very nice!

Miinukset: Nothing could’ve been better! We loved the car, the guy at the counter, all of it. BMW 5 series was a pleasure to drive!

Arvosteltu heinäk. 2019

arvostelut:
10,0

Plussat: Nice smooth running vehicle.

Arvosteltu helmik. 2019

arvostelut:
10,0

Quick drop-off

Plussat: Drop-off was efficient.

Arvosteltu huhtik. 2018

arvostelut:
9,2

Easy

Plussat: Everything about the rental was easy. From finding a car online, to the help on the phone, in Frankfurt and in Munich. I always was talking to a person not an automated system.

Miinukset: The only thing I did not like was I asked for an SUV and did not get one. I still got a decent size car, but I asked for a larger car on purpose and it was a good thing that the car they gave fit all 4 people with bags.

Arvosteltu lokak. 2017

arvostelut:

8,4

Plussat: Sanjin Dokoza the gentleman at the desk with whom I worked with to rent the car was extremely helpful and friendly!

Miinukset: Drop-off was somewhat chaotic.

Arvosteltu maalisk. 2019

arvostelut:

2,0

Miinukset: I had a flat tire just one hour after the rent and the company didn’t have another car available and we spent 5 hours in the street then after 20 time trying to reach the company they told us to take a taxi to our home and they will pay it back and send a new car to our home which didn’t happen

Arvosteltu elok. 2019

arvostelut:
6,0

Plussat: Vehicle was great. Navigation was definitely a perk to the vehicle as we had never visited Germany before. Stop off was easy with good location.

Miinukset: Not enough vehicles available. We had reserved a compact automatic 2 months in advance to avoid the problems we experienced. Staff was friendly but had us wait over a hour until we finally said we would take a manual compact so we could get on the road. This limited our possible drivers to 1.

Arvosteltu kesäk. 2019

arvostelut:
6,4

Third party insurance process a pain

Miinukset: Paid for insurance at booking. Now am facing a headache because the rental company does not honor it and is charging me more than $1000 that i now have to get back from Allianz with tons of paperwork I might not be able to get. will follow up if it works out.

Arvosteltu tammik. 2019

arvostelut:
4,0

Great at first....

Plussat: At counter they asked if an auto was ok, and I said I also wanted a navi which I did get. Veh was comfortable and process was fairly quick to get vehicle.

Miinukset: Vehicle was dirty on inside with spilled milk on the dashboard, they charged me an upgrade to the car I got but never told me about it. Amount charged was way different than what kayak quoted me, no one there at car return.

Arvosteltu jouluk. 2017

arvostelut:
2,0

Hidden fees

Plussat: The car was good.

Miinukset: Hidden fees that totaled 3x times of what the price Kayak quoted us for. Never again!

Arvosteltu lokak. 2017

arvostelut:
2,0

Plussat: Worst company ever

Miinukset: Worst company ever Worst company ever Worst company ever Worst company ever Worst company ever Worst company ever Worst company ever

Arvosteltu syysk. 2017

arvostelut:

Rankattu nro 3

Avis

7,6 Hyvä (2 276 arvostelua)

7 sijaintia kohteessa Frankfurt

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Avis arvostelua

Autonvuokrauksen sijainnit

Avis

Sijainnit kohteessa Frankfurt

(Train Station)

+49 69 2799 7010

Gotenstrasse 97

+49 69 314 888

Hanauer Landstr 575

+49 69 405 8690

Hugo Eckner Ring

+49 69 6902 7771

Schmidtstrasse 39

+49 69 730 111

Schulstrasse 7

+49 69 614 004

Stiftstrasse 9-17

+49 69 5060 9688

Kaikki Avis arvostelut

Avis arvostelut: Frankfurt

Viimeaikaiset arvostelut

Kaikki arvostelut
Positiivinen
Neutraali
Negatiivinen

2,0

Plussat: Nothing

Miinukset: Turned to be a scam, supposed to be a VW Sharan van or similar, but they said there was a mistake in CarRentals.com reservation with Avis and they will give me a station wagon instead, and if I wanted a van I had to pay $1780 instead of $630. Both are unprofessional, CarRentals.com and Avis.

Arvosteltu elok. 2019

arvostelut:
3,6

Miinukset: The rep told me about the charges and advised to bring back the car with full tank to get 120$ credit but upon returning my car, not only did I not get the credit, I was over charged an additional 500$.. dishonest staff attempting to over charge you so they can get a commission..stay away!!

Arvosteltu elok. 2019

arvostelut:
5,6

Miinukset: They charged Euros 2,000 for scratches on bumper. Total rip off.

Arvosteltu heinäk. 2019

arvostelut:
8,8

Miinukset: Car smelled and was dirty

Arvosteltu heinäk. 2019

arvostelut:
10,0

Plussat: it was very busy and and they handled it well

Miinukset: car ready sooner, they had to "find" one

Arvosteltu heinäk. 2019

arvostelut:
5,6

Miinukset: Waited in line 30 mins. One person on duty handling many customers. Nothing on the agreement said pick up the vehicle in Term 2. Turns out, was only in Terminal 1. Would have been nice to know. Didn't have what I reserved/tried to up sell me for $400 more. I refused..finally got the price I reserved

Arvosteltu kesäk. 2019

arvostelut:
2,0

Miinukset: I got a phone call from Avis office in Frankfurt a day before my departure from the US to confirm that I would pick up a car from Frankfurt airport, not in downtown Frankfurt. I got to the airport and was told there was no car for me. I ended up renting a car from a different firm.

Arvosteltu toukok. 2019

arvostelut:
9,2

Plussat: Nice car. Friendly service at FRA.

Miinukset: The cost was a little high.

Arvosteltu huhtik. 2019

arvostelut:
6,0

Good value, but business practices lack integrity

Plussat: Good value, clean car, contract was all in German, so no way to know what I was signing

Miinukset: Hidden and unexplained fees. Returned car on time, but contract showed counter time rather than actual checkout, so it was 40min late. Wanted to charge me 440€ until I complained. They quickly fixed it to the original price of 114€. Wonder how many business travelers just accept such things because they're not the ones paying for it. If you have to make money by deceiving customers, you should probably find another thing to do.

Arvosteltu syysk. 2018

arvostelut:
2,0

I booked a car, but didn't get any

Miinukset: We booked a car and I got my invitation confirmed but when I arrived there wes no car available! I booked at the last moment so someone could have contact me and tell me not to bother and come. I wasted an hour of walking and waiting for nothing!

Arvosteltu elok. 2018

arvostelut:
2,0

Miinukset: Because I booked the car through you Multiply the total amount of insurance times So the price of the car became 2300 EUR

Arvosteltu elok. 2018

arvostelut:
10,0

Best auto rental ever

Plussat: This was the nicest car we've ever had as a rental...but I'm guessing we must have gotten an upgrade. We got a Peugeot 3008, an automatic diesel compact SUV, with 360-degree cameras and navigation, and had only reserved an intermediate sized car. It had plenty of power on the Autobahn and handled smoothly at speed.

Miinukset: The garage was really tight, and a bit nerve-wracking to maneuver through. Also, our large suitcase just barely fit (along with a smaller suitcase and a backpack, and another small suitcase in the back seat).

Arvosteltu elok. 2018

arvostelut:

8,8

Miinukset: Car smelled and was dirty

Arvosteltu heinäk. 2019

arvostelut:
10,0

Plussat: it was very busy and and they handled it well

Miinukset: car ready sooner, they had to "find" one

Arvosteltu heinäk. 2019

arvostelut:
9,2

Plussat: Nice car. Friendly service at FRA.

Miinukset: The cost was a little high.

Arvosteltu huhtik. 2019

arvostelut:
10,0

Best auto rental ever

Plussat: This was the nicest car we've ever had as a rental...but I'm guessing we must have gotten an upgrade. We got a Peugeot 3008, an automatic diesel compact SUV, with 360-degree cameras and navigation, and had only reserved an intermediate sized car. It had plenty of power on the Autobahn and handled smoothly at speed.

Miinukset: The garage was really tight, and a bit nerve-wracking to maneuver through. Also, our large suitcase just barely fit (along with a smaller suitcase and a backpack, and another small suitcase in the back seat).

Arvosteltu elok. 2018

arvostelut:

2,0

Plussat: Nothing

Miinukset: Turned to be a scam, supposed to be a VW Sharan van or similar, but they said there was a mistake in CarRentals.com reservation with Avis and they will give me a station wagon instead, and if I wanted a van I had to pay $1780 instead of $630. Both are unprofessional, CarRentals.com and Avis.

Arvosteltu elok. 2019

arvostelut:
3,6

Miinukset: The rep told me about the charges and advised to bring back the car with full tank to get 120$ credit but upon returning my car, not only did I not get the credit, I was over charged an additional 500$.. dishonest staff attempting to over charge you so they can get a commission..stay away!!

Arvosteltu elok. 2019

arvostelut:
5,6

Miinukset: They charged Euros 2,000 for scratches on bumper. Total rip off.

Arvosteltu heinäk. 2019

arvostelut:
5,6

Miinukset: Waited in line 30 mins. One person on duty handling many customers. Nothing on the agreement said pick up the vehicle in Term 2. Turns out, was only in Terminal 1. Would have been nice to know. Didn't have what I reserved/tried to up sell me for $400 more. I refused..finally got the price I reserved

Arvosteltu kesäk. 2019

arvostelut:
2,0

Miinukset: I got a phone call from Avis office in Frankfurt a day before my departure from the US to confirm that I would pick up a car from Frankfurt airport, not in downtown Frankfurt. I got to the airport and was told there was no car for me. I ended up renting a car from a different firm.

Arvosteltu toukok. 2019

arvostelut:
6,0

Good value, but business practices lack integrity

Plussat: Good value, clean car, contract was all in German, so no way to know what I was signing

Miinukset: Hidden and unexplained fees. Returned car on time, but contract showed counter time rather than actual checkout, so it was 40min late. Wanted to charge me 440€ until I complained. They quickly fixed it to the original price of 114€. Wonder how many business travelers just accept such things because they're not the ones paying for it. If you have to make money by deceiving customers, you should probably find another thing to do.

Arvosteltu syysk. 2018

arvostelut:
2,0

I booked a car, but didn't get any

Miinukset: We booked a car and I got my invitation confirmed but when I arrived there wes no car available! I booked at the last moment so someone could have contact me and tell me not to bother and come. I wasted an hour of walking and waiting for nothing!

Arvosteltu elok. 2018

arvostelut:
2,0

Miinukset: Because I booked the car through you Multiply the total amount of insurance times So the price of the car became 2300 EUR

Arvosteltu elok. 2018

arvostelut:

Rankattu nro 4

Budget

7,4 Hyvä (4 194 arvostelua)

7 sijaintia kohteessa Frankfurt

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Budget arvostelua

Autonvuokrauksen sijainnit

Budget

Sijainnit kohteessa Frankfurt

Flughafen Frankfurt Term 1 + 2

Gotenstr 97

Hanauer Landstrasse 575

Hauptbahnhof Frankfurt Main

Schmidtstrasse 39

Schulstrasse 7

Stiftstr 9 17 Rueckgabe 5 O G

+49 69 5060 9688

Kaikki Budget arvostelut

Budget arvostelut: Frankfurt

Viimeaikaiset arvostelut

Kaikki arvostelut
Positiivinen
Neutraali
Negatiivinen

10,0

Plussat: Very friendly staff, car was great, very easy do off.

Miinukset: Nothing, everything was great.

Arvosteltu elok. 2019

arvostelut:
10,0

Plussat: Swift efficient pickup and dropoff no problem

Miinukset: Nothing comes to mind

Arvosteltu kesäk. 2019

arvostelut:
2,0

Miinukset: This car rental place required I purchase their overpriced insurance. I told them my credit card has a plan. They said they would only rent to me if I bought their insurance at a cost of €25 a day more. Bait and switch.

Arvosteltu huhtik. 2019

arvostelut:
5,6

Miinukset: Attempting to locate the parking spot of your rental at Frankfurt Airport is very difficult. The numbering system is not explained to the renter by the Budget representative. Without the assistance of a garage employed that we fortunately encountered, we would never have located the vehicle. Budget was no help whatsoever.

Arvosteltu lokak. 2018

arvostelut:
4,8

Bait and Switch

Plussat: No positives here.

Miinukset: Specifically reserved a Mercedes sedan with a trunk. Similar models listed were Mercedes, Audi, Volvo. Smug guy at the counter says no — he as a Sokda,, or i could pay to upgrade. Skoda s a Chech made car, owned by VW. He says its nice and has a trunk. So after allowing 1/2 mi. We get to the car and its a station wagon. Too exhausted to go back and demand something else. Drives like a boat and underpowered for its size. Not exaggerating the GPS is less than 50% accurate and costs us over an hour off track on one leg, and sent us to the wrong place over and over. Its a joke — but not that funny. Flight arrived on time — took over 1.5 hours to get the car rented and out of the parking lot. Excruciating. Car was parked in terminal 1 and we arrived in terminal 2. So you get to ride the bus and walk and a walk. Finally, take pictures of the damage. They do not go over the car with you and are sticklers on the drops off. Our car was damaged under the front fender — good thing I had pics, because the drop off attendant challenged me. My date stamped iPone shots probably saved me $1K. From the start, if I had not been on an overnight flight and in the US, I would have demanded to see a manager and get this right. But, I was trusting and tired and paid the price of a bad vehicle on the entire trip.

Arvosteltu elok. 2018

arvostelut:
6,0

Charging for a WiFi device we returned

Plussat: Convenient to airport Nice counter experience. Van was fine.

Miinukset: Poor customer service and communication issues on WIFI. TBH not very helpful or remotely interested in resolving the issue.

Arvosteltu elok. 2018

arvostelut:
2,0

Poor Customer Service and Hidden Charges

Plussat: The vehicle was spacious and clean.

Miinukset: Many hidden charges including additional airport fees; additional insurance charges that were originally declined. No written agreements or other documentation provided when picking up vehicle. Poor customer service. I would advise to avoid this rental location.

Arvosteltu marrask. 2017

arvostelut:
7,2

Good car, nice Employees, but unexpected charges added

Plussat: Car was good, Employees were pleasant to deal with.

Miinukset: Added charges at counter at time of pick-up. Final bill significantly higher than rental price of Kayak reservation.

Arvosteltu lokak. 2017

arvostelut:
10,0

Nice little car

Plussat: Good size for 2 of us. Adequate power. Straight forward return.

Miinukset: Need to know which terminal you are leaving from. Signs for rental return are after signs for parking and are hard to read.

Arvosteltu syysk. 2017

arvostelut:
10,0

Vakue for money.

Plussat: Fair price, car in excellent condition.

Miinukset: Car rental return at Frankfurt Airport is not ell signed. Good luck!

Arvosteltu syysk. 2017

arvostelut:
6,0

Failed booking

Plussat: Counter agent was very attentive

Miinukset: Booked a car + insurance (Allianz) budget didn't accept my booking neither insurance. Have to buy an extra insurance direct with budget. Offered a bigger car but didn't get tell it was a 3 days minimum rental and the rental price was higher than the one stated on kayak website.

Arvosteltu syysk. 2017

arvostelut:
2,0

Not even available to get a car

Plussat: None

Miinukset: They said the car could not be ready by the pickup time that I booked. Now I have to find for a full refund because they charge 50 euros if the reservation is canceled within 24 hours from pickup time. What a horrible experience.

Arvosteltu toukok. 2017

arvostelut:

10,0

Plussat: Very friendly staff, car was great, very easy do off.

Miinukset: Nothing, everything was great.

Arvosteltu elok. 2019

arvostelut:
10,0

Plussat: Swift efficient pickup and dropoff no problem

Miinukset: Nothing comes to mind

Arvosteltu kesäk. 2019

arvostelut:
10,0

Nice little car

Plussat: Good size for 2 of us. Adequate power. Straight forward return.

Miinukset: Need to know which terminal you are leaving from. Signs for rental return are after signs for parking and are hard to read.

Arvosteltu syysk. 2017

arvostelut:
10,0

Vakue for money.

Plussat: Fair price, car in excellent condition.

Miinukset: Car rental return at Frankfurt Airport is not ell signed. Good luck!

Arvosteltu syysk. 2017

arvostelut:

7,2

Good car, nice Employees, but unexpected charges added

Plussat: Car was good, Employees were pleasant to deal with.

Miinukset: Added charges at counter at time of pick-up. Final bill significantly higher than rental price of Kayak reservation.

Arvosteltu lokak. 2017

arvostelut:

2,0

Miinukset: This car rental place required I purchase their overpriced insurance. I told them my credit card has a plan. They said they would only rent to me if I bought their insurance at a cost of €25 a day more. Bait and switch.

Arvosteltu huhtik. 2019

arvostelut:
5,6

Miinukset: Attempting to locate the parking spot of your rental at Frankfurt Airport is very difficult. The numbering system is not explained to the renter by the Budget representative. Without the assistance of a garage employed that we fortunately encountered, we would never have located the vehicle. Budget was no help whatsoever.

Arvosteltu lokak. 2018

arvostelut:
4,8

Bait and Switch

Plussat: No positives here.

Miinukset: Specifically reserved a Mercedes sedan with a trunk. Similar models listed were Mercedes, Audi, Volvo. Smug guy at the counter says no — he as a Sokda,, or i could pay to upgrade. Skoda s a Chech made car, owned by VW. He says its nice and has a trunk. So after allowing 1/2 mi. We get to the car and its a station wagon. Too exhausted to go back and demand something else. Drives like a boat and underpowered for its size. Not exaggerating the GPS is less than 50% accurate and costs us over an hour off track on one leg, and sent us to the wrong place over and over. Its a joke — but not that funny. Flight arrived on time — took over 1.5 hours to get the car rented and out of the parking lot. Excruciating. Car was parked in terminal 1 and we arrived in terminal 2. So you get to ride the bus and walk and a walk. Finally, take pictures of the damage. They do not go over the car with you and are sticklers on the drops off. Our car was damaged under the front fender — good thing I had pics, because the drop off attendant challenged me. My date stamped iPone shots probably saved me $1K. From the start, if I had not been on an overnight flight and in the US, I would have demanded to see a manager and get this right. But, I was trusting and tired and paid the price of a bad vehicle on the entire trip.

Arvosteltu elok. 2018

arvostelut:
6,0

Charging for a WiFi device we returned

Plussat: Convenient to airport Nice counter experience. Van was fine.

Miinukset: Poor customer service and communication issues on WIFI. TBH not very helpful or remotely interested in resolving the issue.

Arvosteltu elok. 2018

arvostelut:
2,0

Poor Customer Service and Hidden Charges

Plussat: The vehicle was spacious and clean.

Miinukset: Many hidden charges including additional airport fees; additional insurance charges that were originally declined. No written agreements or other documentation provided when picking up vehicle. Poor customer service. I would advise to avoid this rental location.

Arvosteltu marrask. 2017

arvostelut:
6,0

Failed booking

Plussat: Counter agent was very attentive

Miinukset: Booked a car + insurance (Allianz) budget didn't accept my booking neither insurance. Have to buy an extra insurance direct with budget. Offered a bigger car but didn't get tell it was a 3 days minimum rental and the rental price was higher than the one stated on kayak website.

Arvosteltu syysk. 2017

arvostelut:
2,0

Not even available to get a car

Plussat: None

Miinukset: They said the car could not be ready by the pickup time that I booked. Now I have to find for a full refund because they charge 50 euros if the reservation is canceled within 24 hours from pickup time. What a horrible experience.

Arvosteltu toukok. 2017

arvostelut:

alk. 19 €/pvä

Rankattu nro 5

Hertz

7,4 Hyvä (3 874 arvostelua)

5 sijaintia kohteessa Frankfurt

╳

Hertz arvostelua

Autonvuokrauksen sijainnit

Hertz

Sijainnit kohteessa Frankfurt

Camberger Strasse 21

+49 69 7500 6788

Cambergerstr 21

+49 69 2425 2627

Carl-benz Strasse 5

+49 69 449 090

Mietwagencenter Im Hbf

+49 69 230 484

Rhein-main A/p,terminal T1/t2

+49 69 6959 3244

Kaikki Hertz arvostelut

Hertz arvostelut: Frankfurt

Viimeaikaiset arvostelut

Kaikki arvostelut
Positiivinen
Neutraali
Negatiivinen

6,4

Plussat: Car was OK. Pick Up was OK

Miinukset: TERRIBLE attitude with your drop off personal (A lady). I went to the front desk to talk to the manager but he/she was at another terminal, so I just talked with one of the front desk personnel.

Arvosteltu syysk. 2019

arvostelut:
8,4

Miinukset: Had complications reaching the company prior to pick up

Arvosteltu elok. 2019

arvostelut:
2,8

So much for a reservation

Miinukset: Booked a Mercedes C class or similar approx 4 months ago. When we arrived at the airport and checked in we were told that they didn’t have any vehicles left and that we could instead have a mini van or a fiat 500. What a disappointment!

Arvosteltu syysk. 2018

arvostelut:
10,0

Plussat: Centrally located near the main train station.

Miinukset: Garages and way out was very narrow, which is standard in Europe. It took me a few days to get used to this new pattern, after that I had no issues with it.

Arvosteltu heinäk. 2018

arvostelut:
2,0

Bait and Switch - Rude & No Customer Service

Miinukset: I specifically picked my category because it said Mercedes, bmw, or similar. Driving the autobon with a German car was very much looking forward to and paid extra to enjoy. I was given a Nissan suv which is in no way similar to a bmw sedan. The attendants were very rude about the possibility of switching and told me they rarely ever actually have bmw or Mercedes. This is specifically what the site promotes. These are bait and switch tactics and made me look foolish in front of my girlfriend and her family. There are many options out there, and I will never rent hertz again.

Arvosteltu toukok. 2018

arvostelut:
2,0

Miinukset: Everything

Arvosteltu huhtik. 2018

arvostelut:
3,2

Miinukset: Waited unnecessarily for 45 min because only employee was on break.

Arvosteltu tammik. 2018

arvostelut:
8,0

Fast check-in and good car

Plussat: Nice upgrade to faster car which we needed in this business trip. Everything went well starting from the check-in and check-out.

Miinukset: Expensive fuel fee, I run out time to re-fill a tank.

Arvosteltu marrask. 2017

arvostelut:
6,0

Plussat: The car worked just fine and was clean

Miinukset: The car wasn't ready when we got there, we had to wait two hours. I was going to get insurance on my car, it says on my computer that it was $11 a day . Which would have been fine. But the company at the airport wanted to charge €1000 in. Ridiculous

Arvosteltu syysk. 2017

arvostelut:
9,2

Great cars, but some may not be available

Plussat: The cars at FRA Hertz location are nearly brand new

Miinukset: Models advertised are often unavailable

Arvosteltu syysk. 2017

arvostelut:
6,4

Like riding in a Hearse

Plussat: The Mondeo is the worst car available for rentals. At slow speeds, the steering wheel vibrates like it's going to pop off. The sightlines are minimal in the rear. If you like riding in a hearse, you'll be satisfied with the Ford Mondeo.

Arvosteltu elok. 2017

arvostelut:
4,0

Miinukset: the clerk tried to maximize charges to us without sharing information and letting us know other more economical options.

Arvosteltu elok. 2017

arvostelut:

10,0

Plussat: Centrally located near the main train station.

Miinukset: Garages and way out was very narrow, which is standard in Europe. It took me a few days to get used to this new pattern, after that I had no issues with it.

Arvosteltu heinäk. 2018

arvostelut:
9,2

Great cars, but some may not be available

Plussat: The cars at FRA Hertz location are nearly brand new

Miinukset: Models advertised are often unavailable

Arvosteltu syysk. 2017

arvostelut:

8,4

Miinukset: Had complications reaching the company prior to pick up

Arvosteltu elok. 2019

arvostelut:
8,0

Fast check-in and good car

Plussat: Nice upgrade to faster car which we needed in this business trip. Everything went well starting from the check-in and check-out.

Miinukset: Expensive fuel fee, I run out time to re-fill a tank.

Arvosteltu marrask. 2017

arvostelut:

6,4

Plussat: Car was OK. Pick Up was OK

Miinukset: TERRIBLE attitude with your drop off personal (A lady). I went to the front desk to talk to the manager but he/she was at another terminal, so I just talked with one of the front desk personnel.

Arvosteltu syysk. 2019

arvostelut:
2,8

So much for a reservation

Miinukset: Booked a Mercedes C class or similar approx 4 months ago. When we arrived at the airport and checked in we were told that they didn’t have any vehicles left and that we could instead have a mini van or a fiat 500. What a disappointment!

Arvosteltu syysk. 2018

arvostelut:
2,0

Bait and Switch - Rude & No Customer Service

Miinukset: I specifically picked my category because it said Mercedes, bmw, or similar. Driving the autobon with a German car was very much looking forward to and paid extra to enjoy. I was given a Nissan suv which is in no way similar to a bmw sedan. The attendants were very rude about the possibility of switching and told me they rarely ever actually have bmw or Mercedes. This is specifically what the site promotes. These are bait and switch tactics and made me look foolish in front of my girlfriend and her family. There are many options out there, and I will never rent hertz again.

Arvosteltu toukok. 2018

arvostelut:
2,0

Miinukset: Everything

Arvosteltu huhtik. 2018

arvostelut:
3,2

Miinukset: Waited unnecessarily for 45 min because only employee was on break.

Arvosteltu tammik. 2018

arvostelut:
6,0

Plussat: The car worked just fine and was clean

Miinukset: The car wasn't ready when we got there, we had to wait two hours. I was going to get insurance on my car, it says on my computer that it was $11 a day . Which would have been fine. But the company at the airport wanted to charge €1000 in. Ridiculous

Arvosteltu syysk. 2017

arvostelut:
6,4

Like riding in a Hearse

Plussat: The Mondeo is the worst car available for rentals. At slow speeds, the steering wheel vibrates like it's going to pop off. The sightlines are minimal in the rear. If you like riding in a hearse, you'll be satisfied with the Ford Mondeo.

Arvosteltu elok. 2017

arvostelut:
4,0

Miinukset: the clerk tried to maximize charges to us without sharing information and letting us know other more economical options.

Arvosteltu elok. 2017

arvostelut:

Rankattu nro 6

Dollar

7,3 Hyvä (6 409 arvostelua)

4 sijaintia kohteessa Frankfurt

╳

Dollar arvostelua

Autonvuokrauksen sijainnit

Dollar

Sijainnit kohteessa Frankfurt

Camberger Strasse 21

+49 69 2425 2627

Carl-benz Strasse 5

+49 69 449 090

Mietwagencenter Im Hbf

+49 69 230 484

Rhein-main A/p,terminal T1/t2

+49 69 6959 3244

Kaikki Dollar arvostelut

Dollar arvostelut: Frankfurt

Viimeaikaiset arvostelut

Kaikki arvostelut
Positiivinen
Neutraali
Negatiivinen

2,0

Miinukset: There were hidden fees involved with this rental that were not listed when I made the reservation. I used a credit card that included rental insurance, but when I went to pick up the rental was told I had to use their expensive insurance.

Arvosteltu syysk. 2019

arvostelut:
2,0

Plussat: no

Arvosteltu elok. 2019

arvostelut:
7,6

Miinukset: The staff could be more friendly. I had to insist to get a doc confirming the car return without damage.

Arvosteltu elok. 2019

arvostelut:
4,0

Plussat: Drop off was super easy, but pick up took a hour and I did not wait in a line.

Miinukset: The terms of agreement for Dollar (Germany) mandate that you purchase their insurance - if you used a credit card for your rental. The insurance is an “option” that must be added at the counter and as it is an “option” is is not included in any quote. It doesn’t matter what other insurance you have

Arvosteltu kesäk. 2019

arvostelut:
2,0

Miinukset: We couldn’t pick our car up st time I had requested. The staff at this airport location is HORRIBLE! Attitude manners everything horrible. We didn’t rent the car and went to another carrier

Arvosteltu huhtik. 2019

arvostelut:
2,0

Too Many Hidden Costs

Miinukset: Once we got to the location there were an abundance of extra costs not priced into the rental upfront. This doubled the cost of our rental price. RECOMMENDATION: don't book rental cars through KAYAK!!!

Arvosteltu elok. 2018

arvostelut:
5,2

Wrong Vehicle

Plussat: The pick-up and drop-off was seamless.

Miinukset: We ordered an "Opel Vivaro or similar" 7 passenger 3 bag minivan but received a Ford Smax which is classified as a 7 passenger 1 bag. MUCH SMALLER! As a result, we had to get a second vehicle.

Arvosteltu heinäk. 2018

arvostelut:
4,8

Germany rental for two weeks

Plussat: Car was a Hertz, new Renault

Miinukset: The very small print that the guy at the counter put in front of my, saing that I need to take full CDW despite my Wolrd Elite Master card. That was a pain to start our vacation with, since I spent 3 hours to argue and in the end I had to call several times in Canada to have the bank transfer me to the insurance company to have a letter specifically stating that the credit card in hand is covering me and not someone else with the CDW. Third world experience in Germany, I would not expect that, but Hertz seemed to want badly every one of my dollars. Will no longer rent with Dollar/Hertz and will say around me the story so people are aware.

Arvosteltu kesäk. 2018

arvostelut:
2,0

Robbed

Miinukset: Was told online would be around 130 euros the insurance offered on the website was also invalid. The lady at hertz said I had to pay 450 euros including deposit, I asked her to confirm that price 3 times. I then got a receipt for 734 euros which was all of my money. I therefore asked to be refunded (Friday morning) and am still waiting for my money. Am stuck in Germany with no money and no transport very disappointed and won’t be returning to hertz again. Cheers, Sam shaw

Arvosteltu marrask. 2017

arvostelut:
9,2

Beware of what type of insurance you get when renting through KAYAK!

Plussat: Pick-up in Frankfurt was good although the location was a little remote. The car was great and we got a good value for the rental price. But, please see my notes on the return and the insurance issue!.

Miinukset: The drop-off experience in Berlin was very unprofessional and tedious. The employee was matter-of-fact and unhelpful with the issue of wear-and-tear scratches on the car. Basically, the attitude was "It's your fault. You didn't take our insurance. We're going to charge you. Now, go away!" They charged my card an extra 749 Euro for three scratches!! Stay away from Hertz and Dollar in Germany!!

Arvosteltu lokak. 2017

arvostelut:
7,6

Overall recommendable, despite unnecessary, easy to correct issues

Plussat: * Location just steps from S-Bahn station * Easy drop-off - even after hours * Rental less expensive than with airport pickup * FRA airport is a mess to navigate by car - much easier using S-Bahn

Miinukset: * no dollar logo on building, nor house-number -> hard to find (Dollar and Thrifty are now Hertz; look or that logo that is easy to see) * Long wait at pickup - office staff appeared overwhelmed and frustrated with their job * Required written confirmation from credit-card's insurance - not mentioned when booking, but confronted with requirement at pickup! * Got larger (i.e. less fuel-efficient) car than booked - with 6$/gallon that matters even more

Arvosteltu lokak. 2017

arvostelut:
6,8

Reservation means nothing

Plussat: That we finally received a car.

Miinukset: I made a reservation weeks in advanced yet the day of, there weren't any cars available due to events in the city. I'm sure the cars got rented out at a higher rate to walk in customers that did have a reservation. We had to wait at the airport for 3.5 hours after 2 long flights. And we weren't the only ones. A lot of people were in the same boat as us. If I ever use hertz/dollar again I won't bother making a reservation as it means nothing, apparently. Also, our final bill was more than quoted and we were not notified of the early closing time at the drop off location. Although, this is not surprising as the agents at the pickup location could barely do their jobs due to so many upset customers, waiting.

Arvosteltu syysk. 2017

arvostelut:

9,2

Beware of what type of insurance you get when renting through KAYAK!

Plussat: Pick-up in Frankfurt was good although the location was a little remote. The car was great and we got a good value for the rental price. But, please see my notes on the return and the insurance issue!.

Miinukset: The drop-off experience in Berlin was very unprofessional and tedious. The employee was matter-of-fact and unhelpful with the issue of wear-and-tear scratches on the car. Basically, the attitude was "It's your fault. You didn't take our insurance. We're going to charge you. Now, go away!" They charged my card an extra 749 Euro for three scratches!! Stay away from Hertz and Dollar in Germany!!

Arvosteltu lokak. 2017

arvostelut:

7,6

Miinukset: The staff could be more friendly. I had to insist to get a doc confirming the car return without damage.

Arvosteltu elok. 2019

arvostelut:
7,6

Overall recommendable, despite unnecessary, easy to correct issues

Plussat: * Location just steps from S-Bahn station * Easy drop-off - even after hours * Rental less expensive than with airport pickup * FRA airport is a mess to navigate by car - much easier using S-Bahn

Miinukset: * no dollar logo on building, nor house-number -> hard to find (Dollar and Thrifty are now Hertz; look or that logo that is easy to see) * Long wait at pickup - office staff appeared overwhelmed and frustrated with their job * Required written confirmation from credit-card's insurance - not mentioned when booking, but confronted with requirement at pickup! * Got larger (i.e. less fuel-efficient) car than booked - with 6$/gallon that matters even more

Arvosteltu lokak. 2017

arvostelut:
6,8

Reservation means nothing

Plussat: That we finally received a car.

Miinukset: I made a reservation weeks in advanced yet the day of, there weren't any cars available due to events in the city. I'm sure the cars got rented out at a higher rate to walk in customers that did have a reservation. We had to wait at the airport for 3.5 hours after 2 long flights. And we weren't the only ones. A lot of people were in the same boat as us. If I ever use hertz/dollar again I won't bother making a reservation as it means nothing, apparently. Also, our final bill was more than quoted and we were not notified of the early closing time at the drop off location. Although, this is not surprising as the agents at the pickup location could barely do their jobs due to so many upset customers, waiting.

Arvosteltu syysk. 2017

arvostelut:

2,0

Miinukset: There were hidden fees involved with this rental that were not listed when I made the reservation. I used a credit card that included rental insurance, but when I went to pick up the rental was told I had to use their expensive insurance.

Arvosteltu syysk. 2019

arvostelut:
2,0

Plussat: no

Arvosteltu elok. 2019

arvostelut:
4,0

Plussat: Drop off was super easy, but pick up took a hour and I did not wait in a line.

Miinukset: The terms of agreement for Dollar (Germany) mandate that you purchase their insurance - if you used a credit card for your rental. The insurance is an “option” that must be added at the counter and as it is an “option” is is not included in any quote. It doesn’t matter what other insurance you have

Arvosteltu kesäk. 2019

arvostelut:
2,0

Miinukset: We couldn’t pick our car up st time I had requested. The staff at this airport location is HORRIBLE! Attitude manners everything horrible. We didn’t rent the car and went to another carrier

Arvosteltu huhtik. 2019

arvostelut:
2,0

Too Many Hidden Costs

Miinukset: Once we got to the location there were an abundance of extra costs not priced into the rental upfront. This doubled the cost of our rental price. RECOMMENDATION: don't book rental cars through KAYAK!!!

Arvosteltu elok. 2018

arvostelut:
5,2

Wrong Vehicle

Plussat: The pick-up and drop-off was seamless.

Miinukset: We ordered an "Opel Vivaro or similar" 7 passenger 3 bag minivan but received a Ford Smax which is classified as a 7 passenger 1 bag. MUCH SMALLER! As a result, we had to get a second vehicle.

Arvosteltu heinäk. 2018

arvostelut:
4,8

Germany rental for two weeks

Plussat: Car was a Hertz, new Renault

Miinukset: The very small print that the guy at the counter put in front of my, saing that I need to take full CDW despite my Wolrd Elite Master card. That was a pain to start our vacation with, since I spent 3 hours to argue and in the end I had to call several times in Canada to have the bank transfer me to the insurance company to have a letter specifically stating that the credit card in hand is covering me and not someone else with the CDW. Third world experience in Germany, I would not expect that, but Hertz seemed to want badly every one of my dollars. Will no longer rent with Dollar/Hertz and will say around me the story so people are aware.

Arvosteltu kesäk. 2018

arvostelut:
2,0

Robbed

Miinukset: Was told online would be around 130 euros the insurance offered on the website was also invalid. The lady at hertz said I had to pay 450 euros including deposit, I asked her to confirm that price 3 times. I then got a receipt for 734 euros which was all of my money. I therefore asked to be refunded (Friday morning) and am still waiting for my money. Am stuck in Germany with no money and no transport very disappointed and won’t be returning to hertz again. Cheers, Sam shaw

Arvosteltu marrask. 2017

arvostelut:

Rankattu nro 7

Thrifty

7,1 Hyvä (2 763 arvostelua)

4 sijaintia kohteessa Frankfurt

╳

Thrifty arvostelua

Autonvuokrauksen sijainnit

Thrifty

Sijainnit kohteessa Frankfurt

Camberger Strasse 21

+49 69 2425 2627

Carl-benz Strasse 5

+49 69 449 090

Mietwagencenter Im Hbf

+49 69 230 484

Rhein-main A/p,terminal T1/t2

+49 69 6959 3244

Kaikki Thrifty arvostelut

Thrifty arvostelut: Frankfurt

Viimeaikaiset arvostelut

Kaikki arvostelut
Positiivinen
Neutraali
Negatiivinen

2,0

Plussat: The staff was fine. The return process was quick and painless.

Miinukset: BEWARE!!! When you rent your car online you get a total cost of the car for the whole trip. THEN you get to the counter - in a FOREIGN country and all of a sudden that price you got when you reserved your car is NOT even close to the price you pay for the car to rent AND they hold 3 times the amount of the rental on your credit card - so you do not have access to those funds until you return the car and they hard post the amount due. There was no supervisor to speak with and no other cars that suited our needs available in another kiosk at the airport. We were traveling with a dog in a crate long with 4 suitcases. Size of car was of utmost importance - hence my feeling of "getting ripped off" by Thrifty/Hertz Rent a car. Do your research...if renting from them...make sure the bottom line you are told you will pay - is the bottom line with no "hidden" charges lurking in the background. I will be contacting corporate headquarters. I'm sure I'll get nowhere, but if this review helps just one person...

Arvosteltu lokak. 2019

arvostelut:
2,0

Plussat: nothing, no van available.

Miinukset: have the rented vehicle available

Arvosteltu lokak. 2019

arvostelut:
3,6

Plussat: Very little; car was clean. Had a flat tire and the tow service was very good.

Miinukset: There were hundreds of dollars in hidden fees. Mandatory insurance; was not stated in the estimate! NOT GOOD!. They informed me (at the counter) that if you rent a Thrify car in Germany it is MANDATORY that you take there insurance. : - (((

Arvosteltu elok. 2019

arvostelut:
6,4

Plussat: The Vulva was comfortable, but it was not remotely comparable to the Mercedes E-Klasse 4 liter V8 that I had reserved. I was driving on the Autobahn; I didn't want a damned 2 liter diesel. I demanded a different model, and the only other car they could offer me was a Vulva 1 liter diesel.

Miinukset: The pick-up was difficult. We searched the Frankfurt airport for more than two hours. There were no signs anywhere that said Thrifty. I speak and read German very well. I asked a lot of people. Nobody had ever heard of Thrifty. Turning in the car was even worse. There was no attendant anywhere

Arvosteltu elok. 2019

arvostelut:
2,0

Plussat: Drop off was fine.

Miinukset: They will force you to take their insurance, the price will be two to three times what you expect. Shop around.

Arvosteltu heinäk. 2019

arvostelut:
5,6

Miinukset: The actual price was 4 times higher than the estimated price quoted to me on the reservation! Extremely frustrated. This ruined my trip because my budget for traveling drastically decreased.

Arvosteltu heinäk. 2019

arvostelut:
8,4

Plussat: Great car and value

Miinukset: Drop off could improve, could not get a receipt from attendant.

Arvosteltu kesäk. 2019

arvostelut:
4,8

Miinukset: Rude agent. Insurance was not optional and twice as expensive as the reservation. It went through Hertz rather than Thrifty

Arvosteltu kesäk. 2019

arvostelut:
4,4

Miinukset: Mandatory insurance charge hidden in the fine print. Doubled the cost of the rental! That’s was not included in the price quote!

Arvosteltu kesäk. 2019

arvostelut:
3,6

Plussat: Drop off was very easy.

Miinukset: When we arrived they had overbooked and didnt have our reserved vehicle available. We ended up having to take a large van as it was the only thing available. We also were forced to pay a large amount for insurance, which we would have avoided if the proper information was available when we booked

Arvosteltu kesäk. 2019

arvostelut:
2,0

Miinukset: They rented our car to someone else and said we would have wait a few hours for another one. Will never use thrifty again.

Arvosteltu kesäk. 2019

arvostelut:
9,6

Plussat: Staff were friendly and helpful. We were assisted right away. Car met our traveling needs well.

Miinukset: Drop off instructions were a bit difficult find. It would have been helpful if staff would have instructed us in on after-hour drop off.

Arvosteltu toukok. 2019

arvostelut:

9,6

Plussat: Staff were friendly and helpful. We were assisted right away. Car met our traveling needs well.

Miinukset: Drop off instructions were a bit difficult find. It would have been helpful if staff would have instructed us in on after-hour drop off.

Arvosteltu toukok. 2019

arvostelut:

8,4

Plussat: Great car and value

Miinukset: Drop off could improve, could not get a receipt from attendant.

Arvosteltu kesäk. 2019

arvostelut:

2,0

Plussat: The staff was fine. The return process was quick and painless.

Miinukset: BEWARE!!! When you rent your car online you get a total cost of the car for the whole trip. THEN you get to the counter - in a FOREIGN country and all of a sudden that price you got when you reserved your car is NOT even close to the price you pay for the car to rent AND they hold 3 times the amount of the rental on your credit card - so you do not have access to those funds until you return the car and they hard post the amount due. There was no supervisor to speak with and no other cars that suited our needs available in another kiosk at the airport. We were traveling with a dog in a crate long with 4 suitcases. Size of car was of utmost importance - hence my feeling of "getting ripped off" by Thrifty/Hertz Rent a car. Do your research...if renting from them...make sure the bottom line you are told you will pay - is the bottom line with no "hidden" charges lurking in the background. I will be contacting corporate headquarters. I'm sure I'll get nowhere, but if this review helps just one person...

Arvosteltu lokak. 2019

arvostelut:
2,0

Plussat: nothing, no van available.

Miinukset: have the rented vehicle available

Arvosteltu lokak. 2019

arvostelut:
3,6

Plussat: Very little; car was clean. Had a flat tire and the tow service was very good.

Miinukset: There were hundreds of dollars in hidden fees. Mandatory insurance; was not stated in the estimate! NOT GOOD!. They informed me (at the counter) that if you rent a Thrify car in Germany it is MANDATORY that you take there insurance. : - (((

Arvosteltu elok. 2019

arvostelut:
6,4

Plussat: The Vulva was comfortable, but it was not remotely comparable to the Mercedes E-Klasse 4 liter V8 that I had reserved. I was driving on the Autobahn; I didn't want a damned 2 liter diesel. I demanded a different model, and the only other car they could offer me was a Vulva 1 liter diesel.

Miinukset: The pick-up was difficult. We searched the Frankfurt airport for more than two hours. There were no signs anywhere that said Thrifty. I speak and read German very well. I asked a lot of people. Nobody had ever heard of Thrifty. Turning in the car was even worse. There was no attendant anywhere

Arvosteltu elok. 2019

arvostelut:
2,0

Plussat: Drop off was fine.

Miinukset: They will force you to take their insurance, the price will be two to three times what you expect. Shop around.

Arvosteltu heinäk. 2019

arvostelut:
5,6

Miinukset: The actual price was 4 times higher than the estimated price quoted to me on the reservation! Extremely frustrated. This ruined my trip because my budget for traveling drastically decreased.

Arvosteltu heinäk. 2019

arvostelut:
4,8

Miinukset: Rude agent. Insurance was not optional and twice as expensive as the reservation. It went through Hertz rather than Thrifty

Arvosteltu kesäk. 2019

arvostelut:
4,4

Miinukset: Mandatory insurance charge hidden in the fine print. Doubled the cost of the rental! That’s was not included in the price quote!

Arvosteltu kesäk. 2019

arvostelut:
3,6

Plussat: Drop off was very easy.

Miinukset: When we arrived they had overbooked and didnt have our reserved vehicle available. We ended up having to take a large van as it was the only thing available. We also were forced to pay a large amount for insurance, which we would have avoided if the proper information was available when we booked

Arvosteltu kesäk. 2019

arvostelut:
2,0

Miinukset: They rented our car to someone else and said we would have wait a few hours for another one. Will never use thrifty again.

Arvosteltu kesäk. 2019

arvostelut:

Rankattu nro 8

National

8,0 Erinomainen (882 arvostelua)

1 sijainti kohteessa Frankfurt

╳

National arvostelua

Autonvuokrauksen sijainnit

National

Sijainnit kohteessa Frankfurt

Enterprise Rent A Car

+49 69 6971 5290

Kaikki National arvostelut

National arvostelut: Frankfurt

Viimeaikaiset arvostelut

Kaikki arvostelut
Positiivinen
Neutraali
Negatiivinen

10,0

Plussat: When turning in the car, Amanullah Nassery was very friendly and made sure we got to the right location at the airport for our upcoming flight. Great service!

Arvosteltu kesäk. 2019

arvostelut:
6,0

Miinukset: Charges on my final receipt do not match those that were discussed at drop off.

Arvosteltu kesäk. 2019

arvostelut:
10,0

Plussat: The Frankfurt agents were terrific. Super friendly too. They knew we were tired from our long flight and quickly made sure we got the right size vehicle and understood how to work everything inside it. They even threw in free GPS without us asking. Great experience.

Arvosteltu heinäk. 2017

arvostelut:
2,8

Tricky Customer Service

Plussat: Sweet talk in, similar situation in FRA and LYS airport

Miinukset: The customer service didn't tell honestly what is the charges will be, here's bad experience that I have ( I booked auto car in both sites): 1. In FRA, they said my reserve car not avail and there are nice car (mercy n audi) and they told me to select one of them without further explanation; I was thinking I have a good deal but when you return the car, there will be extra cost about 30-40%. 2. In LYS, similar trick was practiced but I learned with FRA situation and I insist to have my reserve car & they give it to me (actually my car was available). When I return my car, they said I need to pay extra 200 euro due to limitation 250km (when I took the car, the customer service never said anything - all contract in FR) & they said I return the car couple minutes late so they will charge 40 euro/ day; luckily I took a foto of the car before I leave the Enterprise & have a time and date; with heavy argument; they waived all the charges... In summary: in my opinion HERTZ is better company service in term of not tricking customer with the contract + read the contract (the one that printed with computer).

Arvosteltu huhtik. 2017

arvostelut:

10,0

Plussat: When turning in the car, Amanullah Nassery was very friendly and made sure we got to the right location at the airport for our upcoming flight. Great service!

Arvosteltu kesäk. 2019

arvostelut:
10,0

Plussat: The Frankfurt agents were terrific. Super friendly too. They knew we were tired from our long flight and quickly made sure we got the right size vehicle and understood how to work everything inside it. They even threw in free GPS without us asking. Great experience.

Arvosteltu heinäk. 2017

arvostelut:

6,0

Miinukset: Charges on my final receipt do not match those that were discussed at drop off.

Arvosteltu kesäk. 2019

arvostelut:
2,8

Tricky Customer Service

Plussat: Sweet talk in, similar situation in FRA and LYS airport

Miinukset: The customer service didn't tell honestly what is the charges will be, here's bad experience that I have ( I booked auto car in both sites): 1. In FRA, they said my reserve car not avail and there are nice car (mercy n audi) and they told me to select one of them without further explanation; I was thinking I have a good deal but when you return the car, there will be extra cost about 30-40%. 2. In LYS, similar trick was practiced but I learned with FRA situation and I insist to have my reserve car & they give it to me (actually my car was available). When I return my car, they said I need to pay extra 200 euro due to limitation 250km (when I took the car, the customer service never said anything - all contract in FR) & they said I return the car couple minutes late so they will charge 40 euro/ day; luckily I took a foto of the car before I leave the Enterprise & have a time and date; with heavy argument; they waived all the charges... In summary: in my opinion HERTZ is better company service in term of not tricking customer with the contract + read the contract (the one that printed with computer).

Arvosteltu huhtik. 2017

arvostelut:

alk. 19 €/pvä

Rankattu nro 9

Europcar

7,6 Hyvä (366 arvostelua)

9 sijaintia kohteessa Frankfurt

╳

Europcar arvostelua

Autonvuokrauksen sijainnit

Europcar

Sijainnit kohteessa Frankfurt

Airport City Mall, Bereich A

+49 69 697 970

Berner Strasse 69

+49 69 5006 8942

Europa Allee 6

+49 69 405 7060

Hanauer Landstrasse 334

+49 69 942 1560

Homburger Landstrasse 4

+49 69 942 1570

Im Hauptbahnhof 1

+49 69 242 9810

Ludwig-landmann-strasse 399

+49 69 970 6410

Lyoner Strasse 68

+49 69 668 0820

Terminal 2, Level 2, Halle D

+49 69 697 970

Kaikki Europcar arvostelut

Europcar arvostelut: Frankfurt

Viimeaikaiset arvostelut

Kaikki arvostelut
Positiivinen
Neutraali
Negatiivinen

4,4

Miinukset: One hour wait in line to pick up the car, Lack of honoring negotiated price and levy of additional taxes which Hertz booked through Expedia never charged. Negotiated rate in dollar was changed to euro(20% increase). Will never rent from Europcar.

Arvosteltu syysk. 2019

arvostelut:
8,0

Plussat: Friendly and courteous staff upon arrival.

Miinukset: Too far to walk to car. Provide a golf cart or something

Arvosteltu maalisk. 2018

arvostelut:
8,8

Would have loved to be given an option about the cars available

Plussat: Everything was easy and smooth. Almost new car and super clean. I got an Audi A4 Avant and booked a Mercedes C-class estate. Frankfurt Terminal 1

Miinukset: I would have loved to be given an option about the cars available without asking. I was tired and didn't think about asking what's available.

Arvosteltu tammik. 2018

arvostelut:
10,0

5 door estate car rental

Plussat: I had missed two connecting flights on my recent trip, and my family and I were stranded in Stuttgart as all the call centers were closed. I called the call center in Europcar and they canceled my existing reservation for free and made a new one from Stuttgart, with the car to be dropped off in Frankfurt. The car was the only silver lining the whole trip. We got an Audi A4 TDI Sport and the 4 hour drive was one of the most pleasant driving experiences I've ever had, even if it lasted till 2 in the morning. Europcar was extremely flexible. They let us drop off our car seat early (ours was lost between flights and arrived 2 days into our trip) and dropping off the keys was the easiest drop off I've ever had. It was the best rental experience I've had in a long time

Miinukset: The car was so fast and comfortable that I didn't realize I was speeding in a 50 km/hr zone, and may have gotten a hefty speeding ticket.

Arvosteltu heinäk. 2017

arvostelut:
8,0

Flawless rental process once we found the Hertz office.

Plussat: We liked that the car came with the Swiss toll prepaid. Our check out and check-in went smoothly. However, the Hertz location in the Frankfurt airport was difficult to find to get the process going. We could have used a tutorial in using the self-start and blinker functions. We were new to this car brand. Loved the reverse/back-up camera.

Miinukset: Had trouble turning blinkers on and off. Brakes were touchy.

Arvosteltu kesäk. 2017

arvostelut:
9,2

No wasted time

Plussat: Very easy and quick check in and check out. Nice and comfortable car. Navigation was included.

Arvosteltu maalisk. 2017

arvostelut:
10,0

Quick and easy

Plussat: Very quick drop off

Miinukset: They did not give me any paperwork until I asked

Arvosteltu maalisk. 2017

arvostelut:
9,2

Plussat: same

Miinukset: same

Arvosteltu helmik. 2017

arvostelut:
10,0

Plussat: It was a nice car at an affordable price. Significantly nice than a Fiat 500.

Miinukset: you could provide directions to the closest gas station near the drop off center.

Arvosteltu marrask. 2016

arvostelut:
2,0

Rude customer service

Plussat: Nothing

Miinukset: The price of the car. I upgraded the booking to an automatic car. The incharge person was rude and give me no other option but to rent their expensive car.

Arvosteltu syysk. 2016

arvostelut:
4,0

Check which counter your rental is at, terminal 1

Plussat: Convention and price.

Miinukset: Customer service counter person was annoyed I spent 80 euro extra on mileage and I ask her for additional miles, she said .20 euro was not much. Was annoyed the reservation was at terminal 1 not 2, I just selected euro car

Arvosteltu heinäk. 2016

arvostelut:

8,8

Would have loved to be given an option about the cars available

Plussat: Everything was easy and smooth. Almost new car and super clean. I got an Audi A4 Avant and booked a Mercedes C-class estate. Frankfurt Terminal 1

Miinukset: I would have loved to be given an option about the cars available without asking. I was tired and didn't think about asking what's available.

Arvosteltu tammik. 2018

arvostelut:
10,0

5 door estate car rental

Plussat: I had missed two connecting flights on my recent trip, and my family and I were stranded in Stuttgart as all the call centers were closed. I called the call center in Europcar and they canceled my existing reservation for free and made a new one from Stuttgart, with the car to be dropped off in Frankfurt. The car was the only silver lining the whole trip. We got an Audi A4 TDI Sport and the 4 hour drive was one of the most pleasant driving experiences I've ever had, even if it lasted till 2 in the morning. Europcar was extremely flexible. They let us drop off our car seat early (ours was lost between flights and arrived 2 days into our trip) and dropping off the keys was the easiest drop off I've ever had. It was the best rental experience I've had in a long time

Miinukset: The car was so fast and comfortable that I didn't realize I was speeding in a 50 km/hr zone, and may have gotten a hefty speeding ticket.

Arvosteltu heinäk. 2017

arvostelut:
9,2

No wasted time

Plussat: Very easy and quick check in and check out. Nice and comfortable car. Navigation was included.

Arvosteltu maalisk. 2017

arvostelut:
10,0

Quick and easy

Plussat: Very quick drop off

Miinukset: They did not give me any paperwork until I asked

Arvosteltu maalisk. 2017

arvostelut:
9,2

Plussat: same

Miinukset: same

Arvosteltu helmik. 2017

arvostelut:
10,0

Plussat: It was a nice car at an affordable price. Significantly nice than a Fiat 500.

Miinukset: you could provide directions to the closest gas station near the drop off center.

Arvosteltu marrask. 2016

arvostelut:

8,0

Plussat: Friendly and courteous staff upon arrival.

Miinukset: Too far to walk to car. Provide a golf cart or something

Arvosteltu maalisk. 2018

arvostelut:
8,0

Flawless rental process once we found the Hertz office.

Plussat: We liked that the car came with the Swiss toll prepaid. Our check out and check-in went smoothly. However, the Hertz location in the Frankfurt airport was difficult to find to get the process going. We could have used a tutorial in using the self-start and blinker functions. We were new to this car brand. Loved the reverse/back-up camera.

Miinukset: Had trouble turning blinkers on and off. Brakes were touchy.

Arvosteltu kesäk. 2017

arvostelut:

4,4

Miinukset: One hour wait in line to pick up the car, Lack of honoring negotiated price and levy of additional taxes which Hertz booked through Expedia never charged. Negotiated rate in dollar was changed to euro(20% increase). Will never rent from Europcar.

Arvosteltu syysk. 2019

arvostelut:
2,0

Rude customer service

Plussat: Nothing

Miinukset: The price of the car. I upgraded the booking to an automatic car. The incharge person was rude and give me no other option but to rent their expensive car.

Arvosteltu syysk. 2016

arvostelut:
4,0

Check which counter your rental is at, terminal 1

Plussat: Convention and price.

Miinukset: Customer service counter person was annoyed I spent 80 euro extra on mileage and I ask her for additional miles, she said .20 euro was not much. Was annoyed the reservation was at terminal 1 not 2, I just selected euro car

Arvosteltu heinäk. 2016

arvostelut:

Rankattu nro 10

McRent

9,6 Erinomainen (1 arvostelu)

1 sijainti kohteessa Frankfurt

╳

McRent arvostelua

Autonvuokrauksen sijainnit

McRent

Sijainnit kohteessa Frankfurt

Frankfurt / Friedberg

Kaikki McRent arvostelut

McRent arvostelut: Frankfurt

Viimeaikaiset arvostelut

Kaikki arvostelut
Positiivinen
Neutraali
Negatiivinen

9,6

A Month Travelling in Style

Plussat: Very comfy van with quality supportive matresses. Basic cooking & eating utensils Loads of room for 2 The freedom to go and stay where we pleased A satnav/music centre that was set up in our language

Miinukset: A kettle and basic cleaning products would have been good as well as a European Map book (easier to plan routes when you can see a bigger picture ie A3 or 420mm x 297mm)

Arvosteltu heinäk. 2018

arvostelut:

9,6

A Month Travelling in Style

Plussat: Very comfy van with quality supportive matresses. Basic cooking & eating utensils Loads of room for 2 The freedom to go and stay where we pleased A satnav/music centre that was set up in our language

Miinukset: A kettle and basic cleaning products would have been good as well as a European Map book (easier to plan routes when you can see a bigger picture ie A3 or 420mm x 297mm)

Arvosteltu heinäk. 2018

arvostelut:

Rankattu nro 11

Payless

7,5 Hyvä (5 arvostelua)

1 sijainti kohteessa Frankfurt

╳

Payless arvostelua

Autonvuokrauksen sijainnit

Payless

Sijainnit kohteessa Frankfurt

T1 Parkp29 Shuttle Platzhirsch

+49 6107 905 250

Kaikki Payless arvostelut

Payless arvostelut: Frankfurt

Viimeaikaiset arvostelut

Kaikki arvostelut
Positiivinen
Neutraali
Negatiivinen

5,2

Only rent from this location if you have lots of e

Miinukset: Very difficult to find the shuttle. Took a long time to get the shuttle back. It is hard to find the location when returning the car as they don't have any maps and there are no signs indicating how to get there from anywhere on the road. It is not at parkplatz Hirsch as advertised (though they share a shuttle) it is on an isolated road. The shuttle is at parking lot 29 and there is no map to that in the airport. It took a lot of question asking and about 45 minutes to find the shuttle location. Not at all obvious. Would not rent again from here.

Arvosteltu maalisk. 2017

arvostelut:
9,2

Met my needs - best value

Plussat: It was a well maintained vehicle and priced just right. Affordable alternative to the train or a long distance shuttle to my destination with the freedom to be mobile when I arrived at my final destination.

Arvosteltu tammik. 2017

arvostelut:
8,0

Good

Plussat: Good service and nice car

Miinukset: Inconvenietly located far from from airport necessitating shuttle.

Arvosteltu jouluk. 2016

arvostelut:
10,0

Nice car for touring europe

Plussat: The car was very nice, the service was excellent.

Miinukset: This company is about five minutes from Frankfurt airport, on a free shuttle. Not bad, but one more thing to think about .

Arvosteltu marrask. 2016

arvostelut:

9,2

Met my needs - best value

Plussat: It was a well maintained vehicle and priced just right. Affordable alternative to the train or a long distance shuttle to my destination with the freedom to be mobile when I arrived at my final destination.

Arvosteltu tammik. 2017

arvostelut:
10,0

Nice car for touring europe

Plussat: The car was very nice, the service was excellent.

Miinukset: This company is about five minutes from Frankfurt airport, on a free shuttle. Not bad, but one more thing to think about .

Arvosteltu marrask. 2016

arvostelut:

8,0

Good

Plussat: Good service and nice car

Miinukset: Inconvenietly located far from from airport necessitating shuttle.

Arvosteltu jouluk. 2016

arvostelut:

5,2

Only rent from this location if you have lots of e

Miinukset: Very difficult to find the shuttle. Took a long time to get the shuttle back. It is hard to find the location when returning the car as they don't have any maps and there are no signs indicating how to get there from anywhere on the road. It is not at parkplatz Hirsch as advertised (though they share a shuttle) it is on an isolated road. The shuttle is at parking lot 29 and there is no map to that in the airport. It took a lot of question asking and about 45 minutes to find the shuttle location. Not at all obvious. Would not rent again from here.

Arvosteltu maalisk. 2017

arvostelut:

Rankattu nro 12

BUCHBINDER

7,4 Hyvä (8 arvostelua)

3 sijaintia kohteessa Frankfurt

╳

BUCHBINDER arvostelua

Autonvuokrauksen sijainnit

BUCHBINDER

Sijainnit kohteessa Frankfurt

Ferdinand-Happ-Str. 3-5

+49 69 4305 2310

Terminal 2, Level 2, Halle D

+49 69 6500 7120

Westerbachstr. 122

Kaikki BUCHBINDER arvostelut

BUCHBINDER arvostelut: Frankfurt

Viimeaikaiset arvostelut

Kaikki arvostelut
Positiivinen
Neutraali
Negatiivinen

7,2

Good prices - inefficient service

Plussat: Easy booking process online. Good prices.

Miinukset: It too a very long time at the counter to get the keys. In addition when picking up the car in the garage there was no representative there that could mark a damage on the car so I had to go downstairs again. All in all it took me 45min from the moment I was at the counter until I was able to drive away.

Arvosteltu toukok. 2016

arvostelut:

7,2

Good prices - inefficient service

Plussat: Easy booking process online. Good prices.

Miinukset: It too a very long time at the counter to get the keys. In addition when picking up the car in the garage there was no representative there that could mark a damage on the car so I had to go downstairs again. All in all it took me 45min from the moment I was at the counter until I was able to drive away.

Arvosteltu toukok. 2016

arvostelut:

Rankattu nro 13

Advantage

7,3 Hyvä (11 arvostelua)

2 sijaintia kohteessa Frankfurt

╳

Advantage arvostelua

Autonvuokrauksen sijainnit

Advantage

Sijainnit kohteessa Frankfurt

Frankfurt Int`l Airport - Europcar Airport City Mall, Bereich A

+49 69 697 970

Frankfurt Int`l Apt Term 2 - Europcar Europcar Terminal 2, Level 2, Halle D

+49 69 697 970

Kaikki Advantage arvostelut

Advantage arvostelut: Frankfurt

Viimeaikaiset arvostelut

Kaikki arvostelut
Positiivinen
Neutraali
Negatiivinen

10,0

Plussat: Everything was very professional and well organized in terms of pick-up and drop-off.

Miinukset: I still have not gotten an email with a receipt, which is troublesome. I hope it will arrive soon.

Arvosteltu syysk. 2019

arvostelut:
6,0

Plussat: Staff was annoyed with us, though did eventually begrudgingly give us GPS free because they know we were cheated. The car itself was Good, it was just the booking company that cheated us.

Miinukset: We were cheated by advantage. Our receipt said we were getting a car for $29.42 but they sent a form to Europcar that it was for $72. Europcar said they could not do anything and had to charge what Advantage told them.. I couldn't get Advantage on the phone (on hold for 20 min) so we had to pay.

Arvosteltu elok. 2019

arvostelut:
3,2

Miinukset: It's a scam. CarRentals.com provides one with a rate from Advantage, however the Rate Advantage reports to EUROPCAR is completely different. In my case, for a 4 week rent period, $464.75 more than as agreed during booking.

Arvosteltu heinäk. 2019

arvostelut:
2,0

Miinukset: no reservation was found.

Arvosteltu lokak. 2018

arvostelut:
6,8

Additional fees

Plussat: Got an upgrade. Car was nice, clean and powerful.

Miinukset: The Advantage car rental is serviced by Europcar, at least at the Frankfurt airport. Now there is a cross border charge even though I was only going from Germany to France, all within the EU ! Then I was told I had to sign up for roadside assistance because I would not be covered since I was gong to France (even though I'm covered by my US car insurance and by my credit card). I did not have time to question/contest but when I returned the car I spoke to Europcar and asked whether I actually had to tke roadside assistance and was told that I didn't. So I asked for a refund of that charge which they reluctantly agreed to do. The agent who had told me upon pickup that I had to take roadside assistance was now telling me that I wasn't obliged to take anything extra !

Arvosteltu syysk. 2018

arvostelut:
10,0

Everything was perfect.

Miinukset: I thank will be good solenostélico ar the pick-up. I didnt new the Skoda car and I had to discover how start on nu my self. Valquiria Silva

Arvosteltu heinäk. 2018

arvostelut:
2,0

Overcharged

Miinukset: Price confirmation was in USD, but charged at counter in Euros. Not happy with Advantage and will not recommend it. DAYLIGHT ROBBERY.

Arvosteltu huhtik. 2018

arvostelut:
10,0

Plussat: Didn't know that the rental was suppose to come from the other terminal which you will have to take a train ride to get to the other terminal. Luckily the attendant helping me was kind enough to get the car to the other terminal! If he wasn't able to get that done it would have been another hour till I was able to get the car.

Miinukset: The rental was suppose to come from the other terminal........... It takes over a half hour to get to the other terminal by train. Most people will not know this and will have a horrible time to figure this out. Luckily the attendant was able to fix this for me.

Arvosteltu huhtik. 2018

arvostelut:

10,0

Plussat: Everything was very professional and well organized in terms of pick-up and drop-off.

Miinukset: I still have not gotten an email with a receipt, which is troublesome. I hope it will arrive soon.

Arvosteltu syysk. 2019

arvostelut:
10,0

Everything was perfect.

Miinukset: I thank will be good solenostélico ar the pick-up. I didnt new the Skoda car and I had to discover how start on nu my self. Valquiria Silva

Arvosteltu heinäk. 2018

arvostelut:
10,0

Plussat: Didn't know that the rental was suppose to come from the other terminal which you will have to take a train ride to get to the other terminal. Luckily the attendant helping me was kind enough to get the car to the other terminal! If he wasn't able to get that done it would have been another hour till I was able to get the car.

Miinukset: The rental was suppose to come from the other terminal........... It takes over a half hour to get to the other terminal by train. Most people will not know this and will have a horrible time to figure this out. Luckily the attendant was able to fix this for me.

Arvosteltu huhtik. 2018

arvostelut:

6,8

Additional fees

Plussat: Got an upgrade. Car was nice, clean and powerful.

Miinukset: The Advantage car rental is serviced by Europcar, at least at the Frankfurt airport. Now there is a cross border charge even though I was only going from Germany to France, all within the EU ! Then I was told I had to sign up for roadside assistance because I would not be covered since I was gong to France (even though I'm covered by my US car insurance and by my credit card). I did not have time to question/contest but when I returned the car I spoke to Europcar and asked whether I actually had to tke roadside assistance and was told that I didn't. So I asked for a refund of that charge which they reluctantly agreed to do. The agent who had told me upon pickup that I had to take roadside assistance was now telling me that I wasn't obliged to take anything extra !

Arvosteltu syysk. 2018

arvostelut:

6,0

Plussat: Staff was annoyed with us, though did eventually begrudgingly give us GPS free because they know we were cheated. The car itself was Good, it was just the booking company that cheated us.

Miinukset: We were cheated by advantage. Our receipt said we were getting a car for $29.42 but they sent a form to Europcar that it was for $72. Europcar said they could not do anything and had to charge what Advantage told them.. I couldn't get Advantage on the phone (on hold for 20 min) so we had to pay.

Arvosteltu elok. 2019

arvostelut:
3,2

Miinukset: It's a scam. CarRentals.com provides one with a rate from Advantage, however the Rate Advantage reports to EUROPCAR is completely different. In my case, for a 4 week rent period, $464.75 more than as agreed during booking.

Arvosteltu heinäk. 2019

arvostelut:
2,0

Miinukset: no reservation was found.

Arvosteltu lokak. 2018

arvostelut:
2,0

Overcharged

Miinukset: Price confirmation was in USD, but charged at counter in Euros. Not happy with Advantage and will not recommend it. DAYLIGHT ROBBERY.

Arvosteltu huhtik. 2018

arvostelut:

alk. 16 €/pvä

Rankattu nro 14

Global Rent A Car

Suosittu

5,8 OK (12 arvostelua)

3 sijaintia kohteessa Frankfurt

╳

Global Rent A Car arvostelua

Autonvuokrauksen sijainnit

Global Rent A Car

Sijainnit kohteessa Frankfurt

Ferdinand Happ Str 3 5

+49 69 4305 2310

Frankfurt am Main

Westerbachstr 122

+49 69 789 5928

Kaikki Global Rent A Car arvostelut

Global Rent A Car arvostelut: Frankfurt

Viimeaikaiset arvostelut

Kaikki arvostelut
Positiivinen
Neutraali
Negatiivinen

8,0

A good experience overall

Plussat: Fast and professional service at pick-up and drop-off!

Miinukset: EUR 20 in addition to rental cost for going west outside of Germany are not really necessary these days I think. Car seats in my car were not quite clean in the back. There should also be a drop off at Frankfurt Terminal 1- all other rental companies there have it.

Arvosteltu syysk. 2018

arvostelut:
2,0

The worst

Miinukset: The lady there was so stupid to say Kayak is not our partner , therr is a lot of different in terms and conditions. She callled the police for me

Arvosteltu syysk. 2018

arvostelut:

8,0

A good experience overall

Plussat: Fast and professional service at pick-up and drop-off!

Miinukset: EUR 20 in addition to rental cost for going west outside of Germany are not really necessary these days I think. Car seats in my car were not quite clean in the back. There should also be a drop off at Frankfurt Terminal 1- all other rental companies there have it.

Arvosteltu syysk. 2018

arvostelut:

2,0

The worst

Miinukset: The lady there was so stupid to say Kayak is not our partner , therr is a lot of different in terms and conditions. She callled the police for me

Arvosteltu syysk. 2018

arvostelut:

Sunnycars

26 sijaintia kohteessa Frankfurt

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Autonvuokrauksen sijainnit

Sunnycars

Sijainnit kohteessa Frankfurt

Alexej-Leonow-Str. 2a

Bernerstr. 69

Camberger Strasse 21

Carl-Benz Strasse 5

Dresdener Paltz 4

Europa Allee 6

Ferdinand-Happ-Str. 3-5

Gerbermuehlstr. 32

Hanauer Landstr. 208-216

Hanauer Landstr. 334

Hanauer Landstraße 344-346

Homburger Landstrasse 4

Hugo-Eckener-Ring

Im Baerengarten 15

Im Hauptbahnhof 1

Ludwig-Landmann-Str. 399

Lyoner Str. 68

Mailander Strasse 1

Mainzer Landstr. 581

Mainzer Landstraße 292

Mietwagencenter Im Hbf

Rhein-Main A/P,Terminal 1

Rhein-Main A/P,Terminal 2

Schwanheimer Ufer 302

Westerbachstr. 122

Zum Laurenburger Hof 60

keddy by Europcar

9 sijaintia kohteessa Frankfurt

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Autonvuokrauksen sijainnit

keddy by Europcar

Sijainnit kohteessa Frankfurt

Airport City Mall Bereich A

+49 69 697 970

Berner Strasse 69

+49 69 5006 8942

Eckenheimer Landstrasse 179 - 181

+49 69 942 1570

Europa Allee 6

+49 69 405 7060

Hanauer Landstrasse 334 Station Is Open 24 Hours Every Day

+49 69 942 1560

Im Hauptbahnhof 1 Carrentalcenter Travelinformation

+49 69 242 9810

Ludwig-landmann-strasse 399 Ecke Roedelheimer Landstrasse

+49 69 970 6410

Lyoner Strasse 68 Buerostadt

+49 69 668 0820

Terminal 2, Level 2, Halle D

49 069 697970

Sixt

9 sijaintia kohteessa Frankfurt

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Autonvuokrauksen sijainnit

Sixt

Sijainnit kohteessa Frankfurt

Düsseldorfer Str. 13

+49 89 6606 0060

Hanauer Landstr. 255

+49 89 6606 0060

Hanauer Landstr. 340

+49 89 6606 0060

Hugo-Eckener-Ring/Mietwagenz.

+49 89 6606 0060

Im Hauptbahnhof/Mietwagenzentr

+49 89 6606 0060

Konrad-Adenauer-Str. 5-7

+49 89 6606 0060

Lyoner Str. 5

+49 89 6606 0060

Mainzer Landstr. 351-353

+49 89 6606 0060

Zeil 5 (Eingang Lange Str.)

+49 89 6606 0060

FLIZZR

4 sijaintia kohteessa Frankfurt

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Autonvuokrauksen sijainnit

FLIZZR

Sijainnit kohteessa Frankfurt

Frankfurt Airport, Hugo-Eckener-Ring/Mietwagenzentrum

+49 180 666 6666

Hanauer Landstr. 340

+49 180 666 6666

Im Hauptbahnhof/ Mietwagenz.

+49 180 666 6666

Konrad-Adenauer-Str. 5-7

+49 180 666 6666

alk. 21 €/pvä

INTERRENT

4 sijaintia kohteessa Frankfurt

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Autonvuokrauksen sijainnit

INTERRENT

Sijainnit kohteessa Frankfurt

Airport City Mall, Bereich A

+49 40 520 187 222

Ferdinand-Happ-Straße 3-5

+49 69 4305 2310

Im Hauptbahnhof 1

+49 40 520 187 222

Westerbachstraße 122

+49 69 789 5928

CARO

2 sijaintia kohteessa Frankfurt

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Autonvuokrauksen sijainnit

CARO

Sijainnit kohteessa Frankfurt

Frankfurt Airport Terminal 1 and 2

+49 421 3385 3380

Zum Laurenburger Hof 60

Star Car

2 sijaintia kohteessa Frankfurt

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Autonvuokrauksen sijainnit

Star Car

Sijainnit kohteessa Frankfurt

Hanauer Landstraße 208-216, Frankfurt

+49 69 415 030

Mainzer-Landstraße 581, Frankfurt

+49 69 172 979 9919

YourRent

2 sijaintia kohteessa Frankfurt

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Autonvuokrauksen sijainnit

YourRent

Sijainnit kohteessa Frankfurt

Frankfurt Fra Intl. Airport

Frankfurt Rail Station Office

Absolute Car Rental

1 sijainti kohteessa Frankfurt

╳

Autonvuokrauksen sijainnit

Absolute Car Rental

Sijainnit kohteessa Frankfurt

Delivery Office (luxury Cars)

AutoEurope

1 sijainti kohteessa Frankfurt

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Autonvuokrauksen sijainnit

AutoEurope

Sijainnit kohteessa Frankfurt

Avis

Ofran Holiday Autos

1 sijainti kohteessa Frankfurt

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Autonvuokrauksen sijainnit

Ofran Holiday Autos

Sijainnit kohteessa Frankfurt

Airport

PEUGEOT

1 sijainti kohteessa Frankfurt