Quinta das Vistas Palace Gardens

Breakfast was ok, they did run out of items and took a while to replenish. Very short staffed and the ones they had in the restraint seemed stressed at times. They upgraded us on arrival to a suite which was nice. Staff very helpful.

No tea/coffee in rooms .

Spacious room, lovely hot tub, perfect location. Easy access in and out of Funchal and ideal for fireworks viewing for new years.

This is probably one of the weirdest stays I have ever had at a hotel. The building, the rooms, the price, the spa all point at this being a more classy hotel. And at one point maybe it was. But it has not been up kept. Lots of lights out, motion sensors that are too far apart so you are walking down dark hallways often, lots of little issues. That are not really that big a deal but should be taken care of I would think. The service is what killed it for me. It was just none existent. Even the bartender acted like getting our drinks was a hardship. Every time I asked for anything I was to go get it and I was in a leg brace hobbling around. I was made to feel guilty for taking an elevator WEARING A MASSIVE BRACE AND LIMPING. Breakfast was very bland and there was a menu on the table to get custom orders but you had to chase down an employee who then had to go find someones else. Cooked to order food was just rearrangements of what was already available at the buffet with maybe one or two things added. We booked a message. The woman wrote it down said we were all set. Get back from our daytime adventures to a note saying that they couldn't actually accommodate us. Again mistakes happen but it was just indicative of this hotel's blatant disregard for its clientele, at least us. I would not stay here again.

Great position above Funchal. Room very comfortable

Staff were a little in different on occasions. No other restaurants or bars close by.