Grand Island hotellia

Plussat: The front desk staff were friendly, courteous, and professional. The room was clean, the beds were comfortable, and the smaller pillows were excellent. The breakfast was excellent, everything was hot that should be hot and cold that should have been cold. We would stay at this motel if we were in the area again.

Miinukset: Thought we could have been closer to the freeway but all turned out OK.

Plussat: It was exactly what we needed- a nice place to crash.

Miinukset: The shower was quite dirty.

Plussat: Very nice rooms and friendly staff. Affordable pricing as well.

Miinukset: Nothing

Miinukset: Would love to see one of those little areas to purchase snacks, etc. so you didn't have to leave to get food after breakfast was over.

Plussat: Spacious rooms, and good breakfast

Plussat: Clean and the bed was comfortable.

Miinukset: It was loud (walls were too thin), they did not have my reservation and front desk personal was not the friendliest or very helpful with situation. I have never had a booking.com reservation not be at the hotel when I got there.

Plussat: Breakfast

Miinukset: Can hear all the doors shut and people and dogs outside. Heavy feet above us

Plussat: Nice location

Plussat: Beautiful hotel ... attention to detail Great welcome from front desk and given amenities pack plus cookies and cider in Lobby and front desk rang to check all was ok Very very clean and large comfortable room and great bathroom Beds very comfortable Breakfast full hot and cold choice

Plussat: One thing I like about Best Westerns is their furniture is pretty comfortable and there are multiple places to sit in the rooms. So many hotels pick furniture for its look in the room not comfort. Also, a lot only have 1 desk chair and no other place to sit except on the bed. We stopped because of the weather. Hotel staff was very kind and went out of their to put us in a room that best met our needs. Breakfast was good. It's pretty much the usual hotel breakfast, but everything was fresh, hot and tasted good.

Miinukset: Nothing

Plussat: great front desk person

Plussat: Clean, Friendly, Good Breakfast

Miinukset: Seemed like the parking was pretty crowded.

Plussat: Clean. Comfortable beds. Roomy. Good breakfast. Pleasant design.

Plussat: Brand new hotel so it was immaculately clean. Easy to walk to several restaurants. Beds were very comfortable.

Plussat: Beds were very comfortable. Check in was very quick and easy. Liked having the different internet watching options on the TV

Miinukset: The only thing we didnt like was breakfast but we just weren't in mood for what they had.

Plussat: Pool, size of room

Plussat: Hotel was quiet and the breakfast was good.

Miinukset: Found hair in my shower when I checked in.

Plussat: Room was attractive and spacious. Also desk called to find out if I needed anything and to be sure and call if they could help me.

Miinukset: Not a thing. I hjad a great experience.

Plussat: The room is clean and comfortable. Hotel has a nice pool and a good breakfast. Location is good and staff was very friendly and nice.

Miinukset: The hotel booked rooms for a youth basketball tournament that weekend and it seemed they allowed unsupervised children to book rooms without adults present. There was lots of loud noise, banging, bouncing, running during the night and morning. The floor was bouncing, kids were running wreckless on the 3rd and 4th floors. When we looked at the hallway, we saw many children without parents. We were not impressed with the hotel's ability to control the noise and activity in the hallway - not impressed with the parents who just let their kids run wild in the hotel.

Plussat: Pool and hot tub area was nice. Fitness room was nice, too. Easy to find and drive to. Lots of restaurants and stores within walking distance

Plussat: Nothing

Miinukset: Our softball team was told we had until midnight the day before to cancel. I called at 7pm and was told I needed to call by 4:00. The manager would not budge. So we paid $--- for a plain room with a king size bed and one chair.They were out of rollaways!

Plussat: Friendly Staff Clean Room Awesome Location

Miinukset: Room wasn't clean when I returned.

Plussat: Clean. Local papers. Hot tub. Breakfast.

Miinukset: Price increased over normal because of the State Fair.

Miinukset: They called the cops on me for loitering. I had already told the staff at the front desk we have a suite and they still called the police. We were just watching fireworks. Four police units surrounded us and questioned us and asked to see a room key.

Plussat: The staff offered water and popcorn when you checked in. Pool was nice and clean.

Miinukset: Even though it was further out of the way, it was nice to see a different area than just highway.

Plussat: The beds were incredible. Both my sister and I said we haven't slept as good as we have on those beds in a long time. Wish I knew who makes them.

Miinukset: No..everything was great

Plussat: It looked so homey with the fire place and Christmas tree. The breakfast was very good.

Plussat: Breakfast was very good.

Miinukset: Pool is small and not toddler friendly.

Plussat: Wonderful beds and pillows. Loved it! Smelled clean and looked clean.

Plussat: Very neat, clean and new.

Miinukset: If was too far from Rt 80.

Plussat: Modern, clean, well appointed rooms.

Miinukset: We chose this hotel because it was pet friendly. We knew there would be an additional fee to have a pet, but were quite surprised when we discovered that the rate to have a pet was $75 for one night! We were told it was non negotiable. Not a good value.

Plussat: The bed was very comfortable, and the staff was very pleasant!

Miinukset: Could have used an extra packet of coffee instead of just one non decaf.

Plussat: After having an extremely difficult day, my fiance and I were exhausted. When we found candlewood I was hopeful so we looked at rooms and booked one. I was extremely happy especially with the staff, they were very understanding about our situation and made it possible for us to have a better night. Will definitely keep coming back.

Miinukset: Everyone and everything was great!

Plussat: There was a discrepancy with the pet fee and the manager went out of his way to make it right! Much appreciated, good people!

Plussat: Free laundry! Laundry soap for sale on site. Was very handy!

Plussat: I really appreciated the fact that there was a recliner in the room. Due to a medical condition, I cannot sleep in a bed for the whole night and eventually need to move to a recliner to get a good night's sleep.

Miinukset: no

Plussat: The property was modern and very clean. We were just passing through, but the kitchenette and full size refrigerator would be awesome for an extended stay.

Miinukset: No complaints.

Plussat: Close to interstate. Clean room and friendly staff. Breakfast was delicious!

Miinukset: No

Plussat: very efficient layout and newer appliances

Plussat: This is an extended stay motel with kitchenette rooms. It was very clean, comfortable with a good hot breakfast. I had not heard of Mainstay before, but I will definitely be looking for them during future travels.

Plussat: The staff was friendly and helpful, Especially hotel employee at check in. We called ahead for a disabled room, and we were pleased with the accommodation. The hot breakfast was excellent, and they kept it well stocked.

Miinukset: No. We enjoyed our stay thoroughly.

Plussat: Big rooms that are very well equipped, clean, friendly and helpful staff, nice big breakfast, and reasonable price. Pretty much covers the waterfront.

Plussat: Refrigerator -nice shower. Good food and service

Plussat: Liked the room, staff was great!

Miinukset: Bed was to hard.

Plussat: Lots of parking.

Miinukset: Not very clean room or common areas. The breakfast room was disgusting-dirty, stained fabric chairs, lots of smokers so it smelled like cigarettes in lobby and elevator. Not very many breakfast choices. "Business Center" not suitable to even print.

Plussat: The front desk was very friendly-

Plussat: Good value. Nice room. Good breakfast.

Miinukset: Nothing. There were some noisy guests at five AM but not the fault of the hotel.

Plussat: Clean, good value. Staff attentive and educated.

Plussat: Evening reception and helpful staff.

Miinukset: Only one wash cloth in the room.

Plussat: Nice quiet location. Safe neighborhood.

Miinukset: Wish we could have gotten a later check out time.

Plussat: Easy reservations..but no refunds....my plane got gounded so i couldn't. Get to the hotel....

Miinukset: No help getting a little of my money back..

Plussat: Good breakfast, clean rooms and comfortable beds

Plussat: The clean room, free breakfast and WiFi

Miinukset: There was no gym

Plussat: The staff was very accommodating and friendly. I loved the clean facilities, and breakfast.

Miinukset: Can’t say there was anything

Plussat: It was actually great Hotel the rooms were great overall experience great

Miinukset: No

Plussat: Everyone was very helpful and friendly

Plussat: Nice accommodations, very clean, efficient checkin.

Plussat: Great service at the front desk. Room was spotless and recently updated. Strong water pressure in shower and I like a bathtub option. Never a wait at check-in. Breakfast options were plentiful. Complimentary papers are always a nice touch. Easy parking. Not far from many restaurants and shops.

Miinukset: More lighting in the parking lot behind the building. It felt a little dark and as a woman traveling alone, I hate to have to walk in unlit areas.

Plussat: Clean and well lit back of hotel for trailers with precious cargo. Ample parking out back as well! Staff was wonderful and attentive. Clean rooms and quiet to boot! I will be back again!

Miinukset: Breakfast was adequate. Coffee needs great improvement and the eggs are tolerable at best. Salsa packets were horrible!..

Plussat: Beds were comfortable and breakfast was good.

Miinukset: Closet door gets in the way of entry door when opened.

Plussat: Just the place to stop after 10 hrs. of driving. Swimming pool.

Miinukset: Could use facelift but clean. Quite a ways from interstate.

Plussat: Late checkout.

Miinukset: No

Plussat: Bed like wobbly jello.

Miinukset: Only two towels? Seriously?

Plussat: Room was quite and was able regulate temp bed was pretty comfortable

Miinukset: Some minor updates/repairs need to be done. Sealing shower, bottom of bathroom mirror,front of bathroom counter little things do count

Plussat: Everything was excellent. Clean comfortable room. The breakfast buffet was clean, organized and well attended. The food was plentiful and delicious. Wonderful experience.

Plussat: The room was better then the pictures. The bed was so comfy, and the spa tub was just icing on the cake!

Miinukset: N/A

Miinukset: Bed was too tall for a short person.

Miinukset: Bed covering was too heavy!

Plussat: Friendly staff, large rooms, breakfast was fine

Miinukset: Long drive from interstate, which I didn't realize when I booked. It's probably 5-7 minute drive from interstate and there's actually no reputable hotels right off the interstate so it is what it is.

Miinukset: Should have carts at doors for luggage as hotel is huge

Plussat: It was a Sunday so the restaurant was closed but an Arby’s was very close. Walking distance.

Miinukset: The hot tub was too low of a temperature to be called a hot tub

Plussat: Hotel is well kept for an older hotel. Very quiet. Nice to have a restaurant and lounge on site. Beds were comfortable. Prices are good, staff very friendly and rooms clean.

Plussat: From the wonderful woman that checked us in to the waitperson inthe lounge and the smiling staff where we had breakfast (wonderful food too) everyone is great!

Miinukset: Nothing negative!

Plussat: Staff was great

Miinukset: Room smelled of cigarette smoke. Couch covered with ot

Plussat: Easy to get to, clean, good breakfast

Miinukset: N/A

Plussat: Breakfast was great

Plussat: Location. Half way point.

Plussat: Price and breakfast

Miinukset: Toilet seemed low. Carpet was sticky.

Plussat: Breakfast was excellent, hosted in the restaurant with responsive wait staff, good choices, and kept clean.

Plussat: nice room very nice staff very very clean soft beds

Plussat: Convenient to the interstate. Price was right. Room was perfect. Breakfast buffet was excellent. We would stay there again.

Miinukset: Being a Boomer, could I suggest grab bars in the tub/shower?? We're getting to the age where falling and breaking a hip is a concern. LOL!!!

Plussat: Bed comfy, room pleasant and breakfast was great.

Miinukset: Had a small problem with door key.

Plussat: Awesome room with a nice comfy king size bed... Also had a very good breakfast... A+

Miinukset: Air conditioning did not seem to work well in the room

Plussat: Locatikn

Miinukset: Price a little high

Plussat: Nice clean rooms. Breakfast was complete.

Miinukset: Ice maker was broken.

Plussat: Nothing

Plussat: The bed was comfortable.

Miinukset: I booked this hotel stay online and the called the establishment (as recommended by the website) to request a pet room. There were several issues with our stay and we were referred back to the website for reimbursement. We paid for a king bed room, with soaking tub, and anticipated extra charges for a pet. The room we stayed in had a king bed, but only a regular shower tub. Also, our room was under construction, in substandard condition, at best. There were exposed sprinkler pipes with open holes around them, which is a fire hazard. There was mold on the ceiling above the shower. Wallpaper was partially torn from walls. A half inch gap above the front door, a huge privacy and security issue. We also discovered (after spending the night) that our door didn't lock at all unless we were in the room and locked the deadbolt. For the two of us and our 11month old son, we were given 2 towels and washcloths. That's not enough. Upon checkout I tried to discuss the issues with the front desk manager. She was unwilling to help with the issues whatsoever.

Plussat: The rooms were were updated with new beds, furniture, and new countertops for sink. Very Clean and comfortable. Friendly staff

Miinukset: It didn't bother me, but, there is no elevater in the hotel.

Plussat: Staff was GREAT!

Miinukset: we booked months ahead and then ended up with one of the few rooms that you had to actually go outdoors to enter your room from the lobby/pool area, ect. we had to walk a long ways from our car as the parking outside our outside room was not convenient...a semi trailer was parked in front of our door.

Plussat: Pool was out of order. Hallways were hot. Breakfast was good. Staff moved us to a cooler room thank you!!

Plussat: Nothing comes to mind.

Miinukset: This was not a 3 star property as advertised. The 3 star property I was at in Minneapolis as a comparison was a much nicer room and hotel interior.

Miinukset: I found a insect / cricket on the other bed in my room - just sitting on the white covers. Then I saw another insect under the vanity when getting ready to leave. Couldn’t leave this room fast enough.

Miinukset: The front desk lady was rude and should not be working in a customer service position.

Plussat: Beds and pillows were perfect. Hot tub was fun. Prime Rib meal was out of this world!! Thanks for a great visit to GI!!

Plussat: The cleanliness for an older hotel. It is up to date and the staff is very nice.

Miinukset: The layout is crazy. Finding your room is a task at first. Our room had a view of the indoor pool and it was VERY loud. They do close the pool at 10:00 but I suggest not getting a pool view. Air conditioner not working in our room or next to us.

Plussat: We loved the fact that there was a restaurant on site so after a long day of travel we didn't have to go out to eat. The staff was very friendly and helpful by acquainting us with the facility and services.

Plussat: That it had a hot tub, the breakfast was good and had a nice selection of different foods & how close it was to the venue we needed to be at.

Miinukset: The hot tub jets were weak. The hallway outside our room was freezing. The heater in our room was very loud.

Plussat: Shuttle Service to the State Fair. Driver was very accommodating.

Plussat: The pool and hot tub along with the restaurant was good.

Miinukset: The hotel itself was quite run down, the rooms were very old and damp. Lots of mold in the bathroom.

Plussat: The food and staff inside the restaurant was awesome. The morning complimentary breakfast was also awesome.

Miinukset: Saw many dead crickets, both in the hallway and also in our room.

Plussat: Bed was good and soft.

Miinukset: The shower was not good floor looked like mildew. was there.

Plussat: I addressed the smell of the room I initially booked and they gave me a different room (no more king sized beds so went to double queen beds) that was recently upgraded. While I was pleased with that, I did not get the difference in price back.

Miinukset: Smoking pots close to entrance doors.

Miinukset: Outdated interior. Room has a dusty look due to poor lighting. Mattress too soft for my liking. Continental breakfast with no eggs. Would not recommend.

Plussat: The bed was comfortable and the room seemed clean.

Miinukset: Not the best location. The building while clean, was run down and quite dated. Rear door sometimes worked with key cared, sometimes not; staffed warned me of this so it is well known problem. I found door propped open with a rock, not exactly secure.

Miinukset: New Bed was great but pillows needed to be replaced awhile ago. Awesome Staff!

Plussat: Price and friendly staff. Comfortable bed and pillows. Adequate shower.

Miinukset: Room smelled musty. No protein offerings for breakfast.

Plussat: The luggage cart was a big help and it was nice to find the room had a microwave.

Miinukset: The side door to access our room was broken, so we had to cart our luggage through the lobby hallway. It would have been nice to have a dedicated smoking area. Breakfast needed more protein e.g. hard cooked eggs, cheese, etc.

Plussat: Overall breakfast was good. I would say the sausage to put on top of the biscuits could have been warmer, I would have enjoyed bananas more on the underripe side (some green on it). I only use bananas with spots on them for banana bread.

Plussat: Breakfast was ok

Miinukset: Constantly being woken by people walking and talking in hallways and rooms facilities are pet friendly so dogs barking. You can hear the microwaves dinging from the rooms next door trash truck at 4 am. The sofa is more comfortable than the beds and the sofa pillows are better than the bed pillows. At first look the rooms are clean but look a little deeper and you can tell the lack of care. Small holes in the walls the bathroom exhaust fan is plain disgusting. So basically if you would like to pay 90 dollars to be woken up every hour this is the place to be.

Plussat: The interior looks and smells new. It is also close to a fantastic shopping complex.

Miinukset: No laundry facilities onsite but the shopping complex next to the property has good a good coin laundry.

Plussat: I love the pet friendly space at no extra charge. I'm so glad I've found this stop on my trips across NE.

Miinukset: Nothing - at this price there is everything that I need or want.

Plussat: The hotel rooms were recently renovated so everything was in good shape and clean. The rooms are huge compared to standard hotel rooms. But with a double bed and two desk chairs it looks rather empty with wood floors. The lack of carpeting is nice, but probably makes rooms a bit noisier. Overall we were satisfied with the budget hotel.

Miinukset: room was pretty tight even with only 2 people we were bumping into each other.

Plussat: Allow pet and have truck parking

Miinukset: Beds are worn out and uncomfortable, staff was never at the front counter.

Plussat: Dog friendly no pet fee, friendly staff, close to good food!

Miinukset: Thin walls

Plussat: It was very clean and affordable. Definitely would stay here again.

Miinukset: the room was small

Plussat: Good I-80 access.

Miinukset: No breakfast. Room was just bigger than cramped.

Miinukset: We found a big bug in our bathroom and our TV was in Spanish

Plussat: booking was painless, check in was just a bit slow as computers were unresponsive but they eventually came up and my reservation was found. Noise was a bit of an issue as you could hear conversation from people next door. Room was incredibly spacious. Bed was very comfortable. pillows had support, exhaust fan in bathroom kept shutting off after running for some time (and it didn't have a timer).

Plussat: Great breakfast.

Miinukset: Proximity to restaurants

Plussat: Pleasant front desk clerk, easy check in.

Miinukset: The breakfast was subpar, even the oatmeal was bad.

Plussat: Soft bed

Miinukset: A 2 star motel holding $50 on your card for incidentals

Plussat: All good!

Miinukset: All good!

Plussat: Location

Miinukset: Receptionist was not welcoming and had a very poor appearance

Miinukset: As

Plussat: Staff was very helpful - Room was clean Good location

Miinukset: No

Miinukset: the restaurant next door that was closed on Sunday afternoon and evening with no notice at the hotel or website

Miinukset: No laundry facility

Plussat: Friendly staff, relatively clean, and good location

Miinukset: Had to leave early in the morning and no part of the breakfast accommodations were available

Plussat: The room was great comfortable beds, clean, nice entrance, no odd smells It was nice that you can get a hot breakfast from the next door hotel.

Miinukset: It could have used a small table and chairs

Plussat: Room was very nice, very clean.

Miinukset: Bed was quite hard but just not used to it. Still slept well. Was not able to get coffee from breakfast room before departing. I think it was unable to keep up with the amount of guests. Bad start to early, cold morning.

Plussat: Very clean and comfortable beds. A good breakfast and the pool is very nice.

Plussat: A good, substantial breakfast, biscuits and gravy, fruit, yogurt, orange juice, waffles.

Plussat: The beds and pillows were amazing!

Miinukset: The pool in the middle of the hotel was a total bummer because of screaming kids. Would not stay there again.

Plussat: Staff at hotel was helpful, listened to our concerns

Miinukset: Room smelled of smoke,needs major updates to rooms, breakfast wasn't very good.

Plussat: Clean, no nonsense, reasonably priced

Miinukset: Limited protein options at breakfast... If you like pancakes or biscuits and gravy it would be fine

Plussat: Excellent breakfast for a Super 8. Clean

Plussat: easy location and clean

Plussat: Breakfast was ok. Location is great.

Plussat: Vicinity to location and convenience to shopping & restaurants.

Miinukset: Grout in shower tile crack was moldy and half ass applied. Walls were dingy.

Plussat: Rooms were very clean and comfortable. Staff was terrific! Breakfast was great!

Miinukset: Pool and hot tub were dirty.

Plussat: Definitely the rooms, the bathrooms were smaller but the showers were some of the best I’ve been in, the air conditioner didn’t quite get to the level of coolness I wanted but it wasn’t terrible

Miinukset: The lack of space in the breakfast area

Plussat: Clean, comfortable room, quick check-in, professional staff, good breakfast, gteat overall value!

Miinukset: The front desk clerk was very unfriendly but the rest was excellent

Plussat: Price, cleanliness

Miinukset: Other clientele fighting in their room.

Plussat: Clean, comfortable room

Miinukset: No elevators for 2nd level stay.

Plussat: This was the CLEANEST and the most comfortable hotel I've ever stayed in. Loved this hotel!

Miinukset: Heat on hi had to get dressed to keep warm

Plussat: The king bed was very comfortable! The breakfast was superb.

Miinukset: I was disappointed that there was not a tub. I always look forward to a mini spa and relaxation in a motel bathtub. The kitchen area was not very clean in appearance. I did not have any complimentary lotion in the motel room.

Plussat: The staff is actively trying to help and offer the best customer service as possible. Check in process was prompt. So was checkout. Theres little things this hotel is doing to improve the customer experience which makes all the difference.

Plussat: Loved staying at Motel, nice room, helpful staff.

Miinukset: Only thing we did not like was the mattress, way to hard.

Plussat: Staff was nice and we liked the mini fridge and microwave.

Miinukset: Room was shabby

Plussat: The beds, the pillows, the room decor, the space. Breakfast. Parking and easy-on easy-off access to freeways was good.

Miinukset: There were no make-up remover towelettes.

Plussat: leaving

Miinukset: took about 8 swipes to get key to work. Got back around 12 am. keys did not work went down and she reprogrammed them. after many swipes door would not open. went back down she went short of postal on me. saying I needed to raise the door handle. After 15-20 swipes of both cards pushing the handle down we got in. our food was cold. breakfast no salt no pepper eggs were cold sausage gravy was cold. threw it away. took keys to front desk to explain about the keys and breakfast same girl was there. she knew by room number and other people in lobby said there food was also cold.

Plussat: Can't think of any.

Miinukset: Room had an odor that would not go away. Very noisey during the night. Could hear people walking down the hall upstairs. We were next to a door that you could hear shutting during the night.

Plussat: Very clean! Very comfortable!

Miinukset: When I book a month in advance and ask for main floor I expect it. Wrong!!! I booked directly with the hotel for Saturday night and got main floor. Think I will book directly instead of with you.

Plussat: The room was clean.

Miinukset: The breakfast was supposed to be hot was cold. The beds were very hard. The staff was not very nice to our third party who needed a key. Was not able to get in The room while while we were out. Had to wait by door.

Plussat: The bed was very comfortable that was really nice

Plussat: Price and availability

Plussat: Comfort

Miinukset: Price

Plussat: the temperature was just right

Plussat: The cleanliness and peaceful location. Very positive experience.

Miinukset: No we have no complaints.