Mercure Hotel Groningen Martiniplaza

The hotel is less expensive than other hotels in Groningen. The room has all the necessary but in extremely small space.

The hotel staff is not welcoming and not cheerful. At the check in, they required me to pay 140 euros as guarantee despite that I already paid all the stay in advance and I also paid the city tax. This is the first time a hotel does this to me. I felt as a suspect individual with low credibility. In addition to that, the hotel proposes that in case you don't want your room to be cleaned every single day to receive a deduction in the restaurant and bar. I accepted and made the room to be cleaned every two days. The surprise is that when I wanted to use the deduction for the breakfast they simply refused. They said that it applies only for dinner and bar. Breakfast is served in the restaurant, but it's not part of it! This was never mentioned before. Basically, these people are simply making up rules to deny the customer from very simple and fair advantages. Room is extremely small. The smallest hotel room I have ever been to despite the hotel is located outside of city center. The advertised 21 m2 do not exist. The room was literally 4 by 4 meters including the toilet. We were 2 people and we had issues moving together inside the room.