Grove City hotellia

Plussat: The hospitality was amazing. It was my birthday and the hotel staff brought me a small gift and a signed birthday card. The room was awesome as well.

Plussat: The evening reception and the nearness and cleanliness of the room and hotel.

Plussat: Very clean. Will wash sheets every 5 days unless noted by you to change them. Conserves energy. Free popcorn. Nice dining area with large t v .

Miinukset: No cons. Stayed only one night. May have encountered a con or two but not as I could see in one evening.

Plussat: Everyone was so friendly and cleanliness was very impressive!!! Buffet very clean good organized!! Very professional service!!i will be back

Miinukset: Warm welcoming staff!!

Plussat: Everything was very clean, comfortable and all the staff were extremely friendly.

Plussat: Clean

Plussat: Price was very reasonable. Hotel was clean and pleasant.

Miinukset: Pillows that I used were getting old and I felt should be replaced.

Plussat: I loved how nice the staff was in helping me get checked in!! The room was very clean and neat! Also very nice that it’s right across from a shopping center and many restaurants!

Plussat: clean

Miinukset: elevator is too slow

Plussat: Drury Inns are the best. They may seem like a little more, but when you factor in their great breakfast that's free. It all equals out in the end.

Miinukset: No

Plussat: Cleanliness, friendly staff, amenities (especially the free breakfast, and evening buffett)

Miinukset: No

Plussat: Location was perfect. It was close to everything.

Miinukset: no

Plussat: Cleanliness, staff helpful and friendly

Plussat: location

Miinukset: the room could have been cleaner

Plussat: Staff was very friendly

Miinukset: I loved everything

Plussat: Great

Plussat: Great place to stay. Quiet. Friendly staff. Very clean. Great location.

Plussat: This hotel was So nice for the price!! Giant room and full kitchen. Great place to stay.

Plussat: Clean and comfortable

Miinukset: Could only bathe. Shower needed repair but staff compensated me.

Plussat: The only thing I liked about this hotel was that the room had a kitchen in it. But even at that it was a very small one.

Miinukset: When I got online and booked the room the pictures it showed were definitely not the room I was in. The room was smaller than any other hotel room I’ve ever stayed in before. The employees were rude, and not helpful at all! The location of it is a nightmare to get in and out of! They do have a lot of restaurants near by which is a plus. But definitely would not go there again!

Plussat: Clean rooms, good amenities.

Miinukset: Front desk staff had some issues with my credit card. I had to pay for 2 rooms with separate transactions and then there was an issue with processing the second room due to punching in the wrong expiration date even after making a photocopy of my card.

Plussat: Location was great

Miinukset: No breakfast was provided. Wasn't aware that it was a extendastay facility that doesn't offer breakfast.

Plussat: Our experience was wonderful. The staff was all very friendly and helpful. The hotel provided beyond our expectations. We will definitely use this hotel the next time we need to stay in this area.

Miinukset: Door to bathroom hit the toilet, so it did not open fully. Not much room in bathroom.

Plussat: Bed was comfy and room was clean! Pool was good and staff was friendly!!!

Miinukset: Our room was right by the elevator and it was very noisy through the night

Plussat: With the exception of 1 staff member it was GREAT

Miinukset: 1 staff member wS a disrespectful person but other than him the rest were GREAT

Plussat: Great comfy beds.. wonderful location

Miinukset: All was great

Plussat: staff was great, loved the breakfast

Miinukset: kind of expensive - but it's the location

Plussat: Hotel was good.

Miinukset: No.

Plussat: pet-friendly,clean,quiet,convenient

Miinukset: breakfast and fridge

Plussat: Very clean

Miinukset: Breakfast could be improved eggs salty sausage bland

Plussat: The staff

Miinukset: Our room smelled really bad

Plussat: Very clean and fresh smelling. The whole staff was friendly and very helpful.

Miinukset: No

Plussat: the man at the desk was very helpful and pleasant

Miinukset: no

Plussat: Comfortable bed

Miinukset: Cost of buying beer while on site. 6.00 a beer is pretty stuff..

Plussat: Bathroom shower and comfortable bed

Miinukset: Quoted as having a restaurant. Definitely NOT a restaurant. A small bar with one person working and we could not even get a bistro sandwich even tho we tried to get service. A very lousy setup. No breakfast or coffee handy. Meeting room in lobby!

Plussat: nice atmosphere,

Miinukset: the treadmill close to the window was not working. there is no breakfast buffet

Plussat: The location is great!!

Miinukset: We arrived to check in at 3 and rooms were not ready and we had a wedding to leave for by 4. The young lady at the front desk was very rude about the situation. Our room didn’t end up being ready until 530. So we had to get ready in some people’s room that was there the night before.

Plussat: Price

Miinukset: ..It was hard to find off highway ..had to change room because of noise above ..no complimentary breakfast!!!! Really!!!

Plussat: Room was nice.

Miinukset: Nope.

Miinukset: My room was never cleaned while there. Was promised one night free for the inconvenience. I was charged full price.

Plussat: very clean room,the staff was excellent and it was close to Columbus.

Miinukset: everything was fine,it was a little expensive for a one bed hotel room.

Plussat: Room is clean, sufficiently large

Miinukset: Tv location is awkward

Plussat: Pillow is comfortable

Miinukset: One front desk staff looks pissed off, venting her feelings on customers

Plussat: The staff was the best... polite, friendly and helpful. The cleaning ladies went out of their way to be helpful, and should get routine little rewards for their service!

Miinukset: We found a couple of stink bugs in the room. Also, not enough drawer space for week-long stays.

Plussat: The room was immaculate. Checkin person was very nice. Couldn’t have had a more perfect experience.. Will definitely stay there again.

Miinukset: Nothing at all

Plussat: The room we were first given didn't have a good smell,smelled of stale cigarette smoke. We immediately asked for a different room and were given one with no questions asked! Staff was accommodating! Breakfast was wonderful! Clean room as well!

Miinukset: No, we were happy with our stay and would recommend it to anyone.

Plussat: Cleanliness and decor perfect

Miinukset: Would have better enjoyed a ceramic coffee cup rather than a paper cup

Plussat: We did not arrive until 3AM, the hotel knew of our delay, and had everything arranged for check in.

Miinukset: NOPE

Plussat: Location and it was comfortable.

Miinukset: The hot tub wasnt working. The hallway floors needed swept. The furniture in the lobby needed swept. There was all kinds of lint on it. Over all it wasnt bad.

Plussat: It was clean and I liked the microwave and small refrigerator in the room. It also had very good breakfast.

Miinukset: The check in was very long as there were a number of people and only one person checking in.

Plussat: It met all my needs & expectations

Miinukset: No

Plussat: Love everything about the hotel room for clean people were friendly next location next to the highway

Miinukset: No

Plussat: Good breakfast

Miinukset: Toilets are low comfort height would be better, poor lighting in bathroom and room hard to see for applying makeup and doing hair.

Plussat: The location was perfect for my daughter's testing

Miinukset: Everything was perfect

Plussat: Great location. Room clean, A/C works properly

Miinukset: For the cost, I didn'tt feel like I had a great experience. Biggest issue was TV channels. There weren'tt any that I wanted.

Plussat: The front desk was friendly. It was in a good location for what we needed

Miinukset: The pillows look like they hadn't changed the pillow cases. Hair in the tub, so they didn't clean it very well and there was a hanger hanging on the door closer on the door to connect room next to us.

Plussat: The staff was amazing. The room did not have any USB outlets and I neglected to bring an adapter. The front desk attendant gave me her personal adapter to use during my stay!

Miinukset: Need to update rooms to accommodate today's technology

Plussat: The lobby and business center

Miinukset: The sewer pipes made the bathroom smell very bad

Plussat: The rooms were spacious and accommodating

Miinukset: We had absolutely no idea breakfast would cost $5-10 per person which really added to an already pricey room (for what you got). I have stayed in much nicer Garden Inns and had a wonderful breakfast that did not cost me a crazy amount. Because of past experiences is why I chose to stay again. I will not be staying at the one in Columbus again. Also the food was not very good at all and the whole breakfast time took 1.5 hours and made us run behind because we did not know to accommodate for this schedule change. Very disappointing.

Plussat: the hotel was fine, but we needed to leave after the 2nd night due to a family emergency at home, so we only stayed two nights.

Plussat: The spa tub was the reason we got the room. It was amazing. So relaxing

Miinukset: Construction made it a bit more difficult to get to. But we survived

Plussat: Quiet, great staff, pleasant, great breakfast, super comfortable bed.

Miinukset: Sink was dirty and had something stuck in the drain. Shower also slightly clogged. Otherwise, it was clean and comfy.

Plussat: I liked that it was new and aesthetically pleasing.

Miinukset: Our room had a slight mildew smell that was strongest in the bathroom

Plussat: The pool

Miinukset: The staff was rude and I was charged for rooms I did not actually receive. I'll never book there again and will not recommend.

Plussat: The lobby and friendly staff

Miinukset: no

Plussat: Loved everything else.

Miinukset: Noisy people above us from 5am on thru 11am. The pillows are WAY to soft.

Plussat: We have stayed twice in the last month to attend the Ohio State games, the staff is really friendly, breakfast is fresh, good and convenient. The location is perfect for us. We will stay again for future games. Our last stay on 11/8/19 had an unfortunate inconvenience of the fire alarm waking us around 0300 that was explained to us the next morning that it was another guests poor judgement that caused the alarm.

Plussat: Clean

Plussat: The bed was very comfortable

Miinukset: The hallway and the room smelled. I had to take a Benadryl as not to have an allergy attack. If it wasn’t so late we probably would have gone somewhere else

Plussat: Price and breakfast

Miinukset: None great

Plussat: It was clean for the most part, and breakfast was very good.

Miinukset: A little bit of smoke smell in the bathroom, particularly after running the shower.

Plussat: It was great that the room had a microwave and a refrigerator.

Miinukset: Our bathroom floor was dirty and was not swept or mopped. I had to clean the bathroom floor myself.

Plussat: Staff was very friendly. Our special instructions we left when we booked were followed completely.

Miinukset: Nothing. Everything was great.

Plussat: It was convenient and excellent location.

Miinukset: Nothing.

Plussat: I didn't eat breakfast because of my diet I just always bring my own. However room was fabulous staff was wonderful!!

Miinukset: n/a

Miinukset: Bed was very uncomfortable...would like a comfy recliner in the room

Plussat: Good value for money, clean room but had a musty smell

Miinukset: The smell in room

Plussat: Clean and comfy beds

Miinukset: Breakfast was a little light....kept running out of things

Plussat: Location

Miinukset: No

Miinukset: Description of dining.

Plussat: The staff was excellent. We had a lightning strike about 0100 hours Friday morning that tripped off the alarm system, and the fire department showed up. It was a trying night. The front desk was there making things happen even though there was no breakfas

Miinukset: The room had some smudges on the floor and on the base of the bathroom when we arrived.

Plussat: Breakfast normal stuff well prepared and clean area, Tub of bottled water by front door was a great idea.

Miinukset: Elevator door split apart lucky someone didn't call it from another floor or we would have been looking down the shaft ,the inside door had duck tape holding something on ,luggage cart came apart hitting my wife in the head caused a concussion, still having problems a week later. Maintenance man is in need of training !!!!!!

Plussat: Location was excellent, right off the highway Front desk clerk was lovely, very accomodating. Beds comfortable.

Miinukset: We had to call the front desk and have the lone clerk come with a set of new sheets for the bed as it had CLEARLY not been changed. She was wonderful but agreed with me that the housekeeping staff had obviously been lazy in deciding not to strip the bed.

Plussat: It was clean and comfortable and the staff was very friendly! Breakfast was amazing!

Miinukset: There wasn’t anything we didn’t like!

Plussat: Location

Miinukset: Dirty

Plussat: bed Was comfortable and clean. Breakfast was good. Room was overall good.

Miinukset: Didn’t like that we got a room originally that was not what we requested when the room was booked. Manager did get us another room but said they were unaware of our request. Jets I’m the tub were messed up and sprayed water all over the place so we just didn’t use the tub unfortunately. Also never found a TV guide or any information on how to call the front desk or any places to eat or local places to check out since we were not from the area. Would have been more helpful

Plussat: Breakfast was not good. I didn't get the room that I reserved and paid for and the elevator was broke down all weekend

Plussat: Clean and good breakfast

Miinukset: No wifi it was "being worked on"

Plussat: Close to shopping and restaurants. Room was very clean.

Miinukset: While it was nice to be close to the highway, I was surprised at how much traffic noise there was.

Plussat: We have stayed here several times, the staff and house keeping always friendly, and nice, the remodeled rooms are awesome!!

Plussat: The location is great. I love the new Motel 6 room style. Staff was consistently friendly and helpful. Can't beat the price.

Miinukset: Totally satisfied.

Plussat: The room itself was pleasant enough, though there were old coffee marks on a table top that were obviously not cleaned prior to check-in. Also, the outside walkway/balcony and stairwells are in desperate need of powerwashing and sanitizing. There was a layer of grime that was tracked into the room's laminate floors and remained after drying ( it had rained that day). Otherwise, the experience was good.

Plussat: Location was great.

Plussat: I didn't try the breakfast because they had a nice restaurant next door. It was near many food choices. Several in walking distance. We used it to get to downtown Columbus - which was only about 10 minutes and a super easy drive. It was also across from the Park and Ride and from what I could gather, I could have also took the #3 bus straight downtown as easily (estimated 44 minutes).

Plussat: Staff

Miinukset: No hot chocolate lol

Plussat: Stayed in a newly renovated room..it was really nice..

Miinukset: The toilet shifted a little..so was nervous about that..had to be careful when using toilet.

Plussat: Great location, quiet,pets stay free..awesome room clean,comfortable and WARM!!

Plussat: The price for the room was adequate. I expected it to be a bit "rundown" was was pleasantly surprised. Not bad.

Miinukset: The TV was mounted high up on the wall and could not be adjusted much. Watching it gave me a neck cramp a lot.

Plussat: Some of the best professional workers ever. From front desk to the people who cleans rooms. I appreciate them.

Miinukset: Nothing

Plussat: The location was convenient for our needs. There are a lot of restaurants and shopping along the main road. We never had any issues with noise and parking was easy to find near our room.

Miinukset: I spent time cleaning the room. The sink counter was filthy and the toilet seat was wet. We had to ask for new sheets because the sheets on both beds did not look clean. We also had a nonsmoking room but it smelled like cigarettes.

Plussat: Great location with a lot of things to do in the area.

Miinukset: The bathroom fan was very loud.

Plussat: The location made it acceptable.

Miinukset: No milk or regular coffee at breakfast, was there at 0810. Phone was dirty, the carpeting around the dresser needed cleaning.

Miinukset: We had a nonsmoking room but the smoking rooms appeared to be nearby because we could still smell it.

Plussat: Location to highway, shopping, food

Miinukset: Very loud, the door did not have a seal so when it was shut you could see sunlight on 3 sides. This let a lot of noise in. The rooms were non smoking (great) but when people stood directly outside the door smoking you could smell it very strong.

Miinukset: Noise outside until 1:00 PM Very crowded breakfast area Bedding not clean

Plussat: The staff was very friendly and welcoming. The breakfast was pretty good. The location was good.

Miinukset: This is rated a 2 1/2 star hotel when in fact it's more like a 1. The sheets and towels were miserable. Both were dry and scratchy. Disappointed in the cost of this hotel. Paid almost $--- with tax. Probably should have been more like $---. Disappointed

Plussat: Easy to find. Well lit lot. Clean. Allowed our small dog for a reasonable fee.

Miinukset: Hotel forces anyone with a dog to stay in a smoking room. Exterior entry allows more noise. Not quite nice enough to meet the 2 1/2 star level given.

Plussat: It was a nonsmoking room but, the pillows and sheets smelled like smoke.

Miinukset: Doors opened to the street.

Plussat: i could find a smoking room

Miinukset: no

Plussat: It was nearly empty.

Miinukset: Rags left on the floor upon arrival (assuming from cleaning staff), no one came to look at them or collect them after I notified front desk. Stains on one of the bedspreads. Sheets were stiff and scratchy. Star level expectations must be decreasing.

Plussat: Clean,with good location and price.

Miinukset: There was loud construction with drill saws & hammering 4 ft from our hotel door. Ending at 6pm and waking us at 7:30a.m in morning(Sunday). I called to complain and was blown off as they were sold out. Room should not have been sold given circumstances.

Plussat: friendly staff, clean room, mattress cover was nice

Miinukset: nothing to complain about

Plussat: Location is good, close to interstate system. Breakfast was really good. A nice variety to choose from. Indoor pool area was clean, also appreciate that is open late enough that people can enjoy it.

Miinukset: The accommodations was good for what I needed, I was only there one night.

Plussat: Nothing.

Miinukset: Went to the first room. Filthy and disgusting... room 102 I believe. Moved us to 226. 226 hadn’t been cleaned well. No one ever came in on Saturday and did one thing to our room... not even clean towels. The gal who worked the night shifts could care less about doing what was right.

Plussat: Location

Miinukset: Elevator smells bad

Plussat: The bed and pillows were amazing. The room was large and so were the bathrooms. Looks like they did some remodeling. The shower head had different options. Being from this area, I know this hotel is a little older but would choose it again over any of the new hotels easily. The staff was unmatched. Nicest hotel staff I’ve come across. Can’t really believe I only paid $80 and got better service than when I’ve paid twice that. *** I was in town surprising my dad and they let me check out a little later to work with my schedule free of charge. Thank you!!!!

Plussat: Location, price, cleanliness

Miinukset: Pillows too fluffy Breakfast was average at best

Miinukset: The 1st room we were giving wasn't even cleaned yet.

Plussat: Price and location

Miinukset: My particular room was small and directly behind the elevator shaft and was noisy during the night.

Plussat: The location and variety of restaurants near it

Miinukset: Has an issue with bed bugs. Never in all my travels have I encountered this problem before.

Plussat: Very good location

Miinukset: Just that there was remodeling going on but it didn''t disturb us as far as resting.

Plussat: Staff was very caring an understood me I was going through a lot when came in an Gabe me comfort an awesome wisdom worries to help me clam down for my life changing event ty to all

Miinukset: That I couldn't pay half cash an credit I have a disability card that I can't put money on an don't get that much money from it that's they only thing I didn't like

Miinukset: It didn't meet our expectations. I would not stay at a red roof again.

Miinukset: Bathtub clogged, toilet doesn't flush properly

Plussat: Nothing

Miinukset: Everything

Plussat: The staff was A-1. The rooms smelled. And it looked like a drug hangout.

Miinukset: The rooms begin clean and not under construction, nor a drug hangout.

Miinukset: Nasty, hair in the tub and roaches in the bathroom. Not sound proof at all for rooms

Miinukset: All the road work currently going on made it impossible to get to location following Aaa trip tik. Had to call motel, and was talked to location by a very kind desk clerk.

Plussat: It was close to where I needed to be.

Miinukset: Phone wires would cut in and out, did not do a very good job Of cleaning the room or resupplying the towels.

Plussat: Seemed clean and newly painted. Room had a kitchenette that we were not expecting.

Miinukset: The room smelled musty and smokey even though advertised as smoke-free. It was very humid no matter how low we set the air conditioner.

Plussat: The price. Not bad for a cheap get away.

Miinukset: The key to my room stopped working twice and there was nobody in the office to help. Behind the mattress between the wall and headboard was dirty.

Plussat: I loved the whole room didn’t feel like hotel more like home

Miinukset: Everything was perfect

Plussat: The location was convenient for our stay in Columbus.

Miinukset: There was no one at the desk when we tried to check in. I waited several minutes, knocked on the counter, and looked around but no one came until I started yelling and making a lot of noise. Also--dirty floors in room and pool full of dead bugs.

Plussat: first floor and comfortable

Miinukset: No

Plussat: Clean room and friendly and efficient staff

Miinukset: N/A

Plussat: Quiet location for the most part. Trash cans outside of rooms.

Miinukset: Blood on the sheets, hairs on toilet lid and ice bucket, room smelled like smoke. Not a lot of breakfast variety.

Plussat: Location

Miinukset: Everything else

Plussat: Clean, well-equipped and reasonably priced.

Plussat: Location

Miinukset: Full size beds when it says queen. Blood on the pillowcase.

Plussat: The staff

Miinukset: Needs some updates. Sheets are stained and have holes. I also got bit by something, unsure of what it was. It wasnt a bed bug though.

Plussat: The motel had been updated and was better than some Travelodges.

Miinukset: The old carpet may not have been changed with the update. A stale smell greeted us when we came, but when we turned on the AC it was OK.

Plussat: The breakfast was less than standard fair. 2 horrible choices for cold cereal, bad coffee, no liquid cream [seriously-how much does THAT cost to provide?), waffler maker, and really bad orange juice. But my biggest problem was the morning clerk who oversaw the goings-on in the breakfast area like a hawk. They have this stupid rule that you cannot take food back to your room. This young mother came in with 2 sleepy faced, kids, still wearing pajamas, obviously still tired and very hungry. She got all their food together-cereal and what not and was INFORMED when she tried to leave the area, "DID YOU READ THE SIGN?" asked at least 3 times, because the young mom had no idea what the clerk was taking about or that she was even talking to her. Finally she turned a read on the wall, just as I did ( I hadn't seen it either) "All food must be eaten here in breakfast area." She dutifully sat down and laid the food out for the kids. The clerk looked smug, "My work here is done." The mom looked more exhausted. The kids ate. I just SMH.

Miinukset: Aren't motels supposed to make you feel welcome and happy? I guess that changed when Wyndom began buying every property they could lay their hands on, make it look like a presentable place (because of the name) and settled for whatever they bought. Yeah, they surely upgraded the rooms because the room was great. But the people working there-oh my God. When asking the night clerk, "Can you recommend a place to eat?" he replied, "I have no idea, because I'm vegan." You would think a clerk would at least be aware enough to be able to provide local restaurants, regardless of his belief system. What a useless service provider.

Miinukset: Made me put $50 cash deposit to check in but said nothing about it when I booked the room

Plussat: The places around were nice

Miinukset: The water smelled and tasted like lead! Been sick since I’ve left there and it was highly uncomfortable but everything around was nice. We stayed out of the hotel until it was time to sleep!

Plussat: Did not have breakfast.

Miinukset: Was a non smoking room,but bedspread had cigarette burns in it,burn spot on top of hot tub,on sinktop and toilet. But we were not aloud to smoke in room.bed was too hard, hot tub was small on one side,you couldn't strech out your legs,

Plussat: The hotel was very clean and the staff very friendly.

Miinukset: It is a dated hotel but considering the price we didnt mind and VERY clean. There was a lot if outside noise and the breakfast was 2 different types of cereal and muffins.

Plussat: I loved the lighting around the bed. The lighting was very pretty.

Plussat: The bed was VERY comfortable, the bathroom was VERY clean - for the money this hotel was just as if not better than most high end hotels I have stayed at. Rooms very clean if you are looking for the BEST value this is where you want to stay.

Miinukset: There isn’t one thing that I did not like.

Plussat: Alot of remodeling going on room was clean. Bed sheets had stains on them.

Miinukset: The girl at check in was rude.

Plussat: The location was convenient and the staff was efficient. We just needed a clean decent place to rest while we were traveling. This completely filled the ticket.

Miinukset: I would have liked a piece of fruit offered in the breakfast offerings- a banana, orange or something like that.

Plussat: I like the location and the room's were very clean.

Miinukset: Both rooms had problem's with tv my Mom and brother's room 143 the tv turned off after every show. Was'nt next or ajoining to are's. Our tv we couldn't get it to changed channels and the phone didn't work. We went to the desk and the guy came down and showed us the sencer. Our room149 was nice and clean But room phone and we had problem with tv witch you fix the tv problem but the phone nevered worked. And We were woke up to a women knocking on door right across the hall from us after that there was some noise in hall and then it got quite was afaid to look out the door that someone might be hanging in hallway waiting to jump you. so I couldn't call desk and did't want to walk down the hall to the desk. Could'nt sleep after that and that happen around 3:45 - 3:54 am. And I had my booking.com comf. number 2317818217 was 2 room's for 160. and with taxes and other charges I was over charged it was suppose to total 188. was charged 108= for one room and 95 for the other room. Was tired and so we got breakfast and left I don't think we'll stay there again.

Plussat: The bathroom mirror with light all around it. Then the headboard with light. Everything was awesome. Will recomend.

Miinukset: Maybe the refregerator was not enough cold.

Plussat: Nothing.

Miinukset: Terrible customer service by the night staff who should be fired. Manager refused to refund fully when they did not provide me with a first floor room because my spouse is handicapped and they instead offered us a second floor room for which they do not have an elevator.

Plussat: It was not over priced

Miinukset: One of the staff member  was super rude

Plussat: clean

Miinukset: elevator too slow

Miinukset: A dump, with a capiatal D. Worn out. Worst "free" breakfast ever. A bulldozer would improve it.

Plussat: It was on the first floor at least. But not a handicapped room.

Miinukset: The total lack of respect, courtesy and zero customer service by the night manager on duty. He was absolutely abhorrent and very unprofessional. We were under the impression that we would have a hot breakfast only to discover it was only continental. When I asked him him about this he became very belligerent and disrespectful. When we checked out the day manager apologized and stated that he would upgrade from the king to double beds and on the first floor for a handicapped room.

Plussat: Not much

Miinukset: Staff & the smell was horrible ecept for the front desk clerk who checked us out our last day staying there she was kind & professional!