Gstaad hotellia

Plussat: The hotel design was magnificent, both interior and exterior. They have the fastest response time of any hotel i have ever stayed at, room service/housekeeping/concierge were granting our requests almost instantly! amazing!

Plussat: Location , Stuff , the view was incredible , very clean , the decoration was unbelievable , classy classy. No words enough to describe my feelings. Benjamin the concierge was like a gift from god , great help. I recommend this resort for honeymoon.

Miinukset: Go with the front view , despite of expensively.

Plussat: Professional one of the best in the world

Miinukset: Nothing at all

Plussat: The decoration

Miinukset: Out of the center

Plussat: Everything , especially the staff . Concierge was first class .

Plussat: The hotel fulfills all you can expect from a 5 stars hotel in a cozy and discrete ambiance. Elegant decors and friendly and diligent staff. Lovely breakfast with top quality food and many healthy options.

Miinukset: Overall is a perfect place where to stay.

Plussat: Everything was great from the checkin processes to the dinner / breakfast the next morning

Miinukset: The hotel was closing down for 8 weeks and were out of many menu items

Plussat: The super freindly staff were wonderful, and gave a service beyond all expectations. We have stayed in some of the best hotels in the world but the hotel & its staff went well beyond any possible expectation. Highly highly recommendable.

Miinukset: Wonderful stay

Plussat: Everything, the staff is super efficient and caring.. Best located 5 star property in Gstaad.. Would visit again soon, and always while in Gstaad..

Plussat: Nothing DO NOT GO TO THIS HOTEL

Miinukset: Tear it down and build a new hotel

Plussat: Stayed for three nights at this charming hotel. Everything was perfect from the moment I stepped in this high class resort.The entire Staff of the Hotel is like an orchestra playing a beautiful symphony , all are efficient, helpful, friendly, polite,...and looking after each details to ensure comfort for each guest. The hotel is wonderful in all aspects, definitely will return back to this magical resort,

Miinukset: nothing

Plussat: Geniesserhotel Le Grand Chalet is by far the best hotel we've stayed at. The location is second to none, the staff is exceptionally attentive, polite and really cares about your experience; the food served at the restaurant both for breakfast and dinner boasts fresh ingredients and we had the best Côte de boeuf we've ever tasted. We will be back to lovely Gstaad and back to Le Grand Chalet very soon.

Miinukset: Nothing, this is the best hotel we've stayed at ever.

Plussat: Everything is amazing especially the view of this hotel go and have relaxing days

Plussat: Every thing esp the panoramic view from my room windows

Miinukset: Nothing

Plussat: The best staff for sure.

Plussat: The staff are really nice, friendly extremely helpful. The room is big the toilet is new and big

Miinukset: No verity for breakfast

Plussat: Big room,garden for the dogs, clean

Miinukset: Very basic breakfast

Plussat: I am a regular to Geniesserhotel Le Grand Chalet and what brings me back every time is Gstaad itself and then this amazing hotel with excellent location and amazing staff.

Plussat: The views were amazing

Plussat: Everything was very clean and all the staff very welcoming. The meals were really lovely too!

Plussat: The hotel is located just off the main road but within a couple of minutes walk from the bus stop that has buses frequently going to Les Diablerets and Gstaad Bahnhof. The peak of Wispile is also within walking distance and easily accessible, The room was incredibly clean and offered great views.

Miinukset: There was some construction going on next door which was a little annoying while we were in the room. Cannot fault the property of the staff for this but was a bit unfortunate with the timing.

Plussat: The room was very neat and spacious. Staff were friendly.

Miinukset: The bed arrangement was very poor... two king size beds on a queen size mattress was not comfortable especially as I was travelling with my pregnant wife.

Plussat: Room was very spacious and the staff were friendly

Miinukset: Bed was not comfortable

Plussat: Very family friendly. Had full toiletries including conditioner. Breakfast selection very good - with local Gstaad cheeses and hot food like eggs, sausage and bacon.

Miinukset: Nothing.

Plussat: Atmosphere

Miinukset: None

Plussat: Mr. Giovanni, he is the most kind and best guide on Switzerland. we enjoyed the places he recommended. thank you once again

Miinukset: arrangement and staff communication regarding movie night arrangement's

Plussat: Everthing was perfect had a great time special thanks to Claudia,Nouri,Gıovanni,Anna,Alex and Yasmine they did there best to provide the best service and made our stay enjoyable and unforgettable

Plussat: Very clean , friendly staff

Miinukset: No Ac.

Plussat: Beautiful property rooms were quite good and cozy with modern styling . Garden sitting area along with counter is fabulous can sit hours there ..

Miinukset: Food can be better ..

Plussat: Beautiful property overlooking mountains . Room was quite good and cozy with modern decor . Beautification of the property and styling of the garden and poolside is impeccable, concierge Noori was quite helpful .

Miinukset: Food was not up to the mark , have to improve food

Plussat: Everything was perfect.

Plussat: Location,helpful staff,delicious food In breakfast buffet and hi class restaurants Transfer service Spacious rooms You feel like princess A lot of services you will love it

Miinukset: Nothing No ac , I didn’t need it

Plussat: Incredible service and welcome making sure our teenagers were shown around the facilities perfect to keep them amused. Grande luxurious property with tennis courts and 2 swimming pools (1 indoor and 1 huge outdoor with 2 diving boards) another great bonus for our teens. Dinner was lovely (room service even better), the rooms exceptional, the beds and pillows were dreamy. The bathroom amenities were fantastic. We highly recommend Gstaad Palace for a long weekend away.

Miinukset: Breakfast was non impressive, don't expect to be wowed. If you wanted eggs then you would pay 32.- extra per person for the eggs, this was a little shocking (for a family of 4 all wanting eggs) so we stuck with the very basics. This in my opinion is a great let down for the hotel.

Plussat: Comfort Decoration

Plussat: The hotel has a wonderful home from home abience. We had dinner there the first evening and the restaurant is highly recommended. The staff are all wonderfully friendly and helpful and nothing is too much trouble. The rooms are lovely, beds comfy and I slept really well each night. The location is perfect and had a little balcony with lovely views.

Miinukset: The breakfast selection was a little limited, but the coffee was great!

Plussat: Charming atmosphere, very helpful staff, restaurant was superb, breakfast was good, and very comfortable

Plussat: Room, decorations, service...hotel restaurant was just perfect ...

Plussat: Location was great as in the center- Easy to visit the town and take walks outside of town.

Miinukset: It might be somewhat cumbersome for skiers but this was not our case.

Plussat: The room was very beautiful, I loved the design: very nice mix of traditional Swiss style with modern facilities.

Miinukset: It is impossible to relax in the Spa area. Though there's a special children's spa, parents are taking children into the adult's area despite the prohibition. When we were there near 5 pm, there were no clean towels, the whole area was untidy, dirty towels everywhere and no one from the staff around. Restaurant La Vue is dissapointing, very loud, service is bad and food is overpriced.

Plussat: The Hästens beds were very comfortable and the hotel offered a nice breakfast.

Miinukset: The mini bar was only filled up on the day of our arrival, we didn’t get fresh sheets every day, and the house keeping also forgot to refill the body lotion. The hotel doesn’t have a shuttle so you have to take taxis for everything. I also didn’t like the food in their restaurant. Overall it was not worth the money I think.

Plussat: The beds are extremely comfortable and the whole bar area has a very nice ambience.

Miinukset: For the price we paid I would expect to see complimentary shuttle services into Gstaad.

Plussat: The hotel is modern and very well organized. Spa and pool facilities are amazing and the breakfast great. The lobby is very confortable and stylish and the is staff nice yet discreet.

Miinukset: New year’s meal could be improved, though the cheese and dessert buffet were really something. You might also want to check the bill as they almost charged us 1500 CHF more.

Plussat: Even though the room was not big it was very comfortable, the bed was great.

Miinukset: It was quite hot in the room and we couldnt have the windows opened because we were facing the street.

Plussat: Staffs are very friendly. not far from ski lift. Everything is new and clean, get hot water from the shower immediately. Good quality meal in hotel. Near to an excellent spa, and offer a very good ticket price

Plussat: Great local cheese selection for breakfast, Venison dinner excellent, wine selection is huge, The design of the house wine bottle exceptional and a good wine. The owner won the Kitzbühel Hahnenkamm Downhill, this is for any skier exceptional-

Miinukset: Nothing comes to mind

Plussat: Location. Stafff. Owner. Cleanliness Awesome

Plussat: Everything

Miinukset: Nothing

Plussat: Breakfast, nice restaurant and location, friendly staff, option to use swimming-pool, Sauna (Solbad)

Plussat: Great breakfast with local produce - rooms with stunning views

Plussat: Beautiful location in a beautiful valley in a beautiful country. Staff were very friendly, flexible and helpful. Nice restaurant downstairs.

Plussat: Amazing linen!! I could have slept in that bed forever! And they have a delicious restaurant.

Plussat: Central location

Miinukset: A bit old

Plussat: I really appreciate the kindness of all staff.

Plussat: The restaurant for both dinner and breakfast was excellent. The room has a lovely balcony with comfortable seating and a nice view. The hotel is very centrally located.

Miinukset: The bathroom was very small.

Plussat: Location

Miinukset: The hotel must be rated 3 stars. Strong feeling of being in 80-s. Kitchenette in the family room is aged and broken. Room cleaning is random and poor. Floors and rooms are being cleaned and vacuumed almost until 18.00 - so no one can rest after ski. Sound isolation does not exist.

Miinukset: Roon in annexe outwith main hotel

Plussat: Newly refurbished room and spa area. Massage. Staff are friendly and helpful. Hotel is spacious and great facilities - spa, pool, gym.

Miinukset: We looked at one of the menu’s and didn’t find it appealing therefore ate outside throughout our stay.

Plussat: Decor and staff were good

Miinukset: Facilities being 4 star hotel weren't available. Disappointed Too long walk to reach our room

Plussat: excellent hotel. really good food as well

Miinukset: acrually nothing

Plussat: Great hotel in attractive location. There are plenty of paths to walk/hike around and there is cable car station 30min walk from the hotel. Gstaad is 10 min drive. Hotel has beautiful spa with indoor pool, saunas, relaxing room (which impressed me the most), Gym is well equipped with variety of machines to do the workout. They offer any sort of massages and treatments. We dined in the on site restaurant and it was one of the best meals I ever had. We went just for main course, however, wee were spoiled with small treat for starter (shrimps tartar) and we also got treat for dessert. Veal escalopes were amazing ! Breakfast was no different. From fruits, cold platters to eggs any sort and anything else you can think of. Room was spacious with big terrace. we enjoyed an evening sit. This is a great spot for weekend away to spoil yourself.

Miinukset: Nothing !

Plussat: Everyone and the facilities were absolutely excellent!

Plussat: Nice location, balcony

Miinukset: Old bathroom

Plussat: Location

Miinukset: Size of rooms

Plussat: Hotellin ravintola oli erittäin korkeatasoinen, sanoivat käyttävänsä mahdollisimman paljon paikallisia raaka-aineita. Paikallisen väen suosiossa.

Plussat: Staff - Location - clean all were excellent.

Miinukset: Nothing.

Plussat: Nothing

Miinukset: No Service. No aircon No fan.

Plussat: Large balcony large bedroom

Miinukset: No staff at front door when we arrived No soap in dispensers in the room Very poor breakfast - 2 oranges on the buffet (which we ate) leaving no fruit at all for anyone who arrived in the final breakfast hour No way of getting a cup of coffee at 10 pm