Hotel Riu Plaza Guadalajara

El bar está bueno, el cuarto está genial, no alcanza a comer en el restaurante pero la próxima vez si lo hare

Buen servicio al cliente en el front desk, el primer día no tuve la información completa de todos los servicios y actividades que ofrece el hotel pero todo muy bien, lo único que no nos gusto es que te cobran el estacionamiento del carro estando hospedado en el hotel mad 10$ para el ballet cada vez que saques el carro (más propina) , 55$ diario y no se hacen responsable por pérdidas o daños, el resto del servicio genial

I've stayed here many times and this hotel just works. Great rooms, great central location, and lovely (although unheated) pool and pool area with bar. Regularly scheduled events (including live mariachis on Wednesdays) every night in the lobby bar. Best breakfast buffet I've ever had anywhere in the world. Very reasonably priced if you're coming from the US or Canada. I would never stay anywhere else in Guadalajara.

HVAC was not responsive. Either on full or off.

Overall stay was good, rooms nice comfortable and quiet.

HVAC either was on full or had to turn off, not responsive to adjustments on the control.

Stayed many times, a great central GDL option

This is a great place that is always very busy for a reason. Great breakfast buffet, friendly staff, and a nice courtesy lounge with free snacks and drinks for when you are in a rush and need something on the way out..or just want to enjoy a beer before heading to your room/pool.

I'm not sure what happened with my room this time, but the pillows were completely awful. I was in a room with 2 double beds and all of them were no good. Later in the week when I moved rooms to a king, they were much better which improved the overall quality of the comfort.