Guadalajara hotellia

Plussat: breakfast was good, dinner was excellent, beautiful pool

Miinukset: Lots of noise from the lobby lounge - atrium style hotels are always noisy and this was no exception. We had to ask several times to have our room cleaned - they seemed to forget us each day.

Plussat: The location is in the central part of the city

Plussat: Nice old colonial building that has been well maintained. Room was really clean and service was good.

Miinukset: My only compaint is that my room didn't have any windows which wasn't that big of a deal since I was only there to sleep.

Plussat: The b'fest buffet was nice, but it did not change after 5 days I was tired of the same thing. Its very nice and was happy to have a selection.

Plussat: Ambiance, location and staff

Miinukset: Fitness room had broken equipment and they were doing construction projects at the pool area

Plussat: Great location, speak English. Lovely room and front desk staff.

Miinukset: Free drink coupon, cheep tequila only allowed. even though I continue to order and pay for better quality afterwards. Nice gesture but this experience dropped you down a few notches in my books.

Plussat: Breakfast was great, our server was a little spacey.

Miinukset: the work out room

Plussat: Great location! Comfortable beds!

Miinukset: The gym and pool close too early

Plussat: Colonial charm. Atmospheric.comfortble bed. Central location. Pool.

Plussat: I wanted my adult daughters to have a cultural Mexican experience and this hotel was perfect. The architecture was historial as was the design and learned, in the past, it was the preferred hotel for bull fighters. I LOVED the center patio, although for practical reasons, it is now covered. We had a balcony room which was perfect to experience the Independence Day festivity’s, ie morning parade morning. Room was exceptional clean, LARGE bath towels, nice pool, bottled water supplied daily as was new bedding and housekeeping services. they also had complimentary valet parking. The building is up to the sidewalk. You park at curbside and the doorman will take your car park it and retrieve it as you need it. Prompt and friendly service. I also selected this hotel since it was entrenched in the center of town and NOT in a tourist area. We easily walked to the Catedral, shopping at a HUGE mercado where we could find clothing, purses, jewelry, serapes, trinkets, belts, silver tooled saddles, vegetables, local candy, etc. Excellent taco place across the street where we literally ate breakfast the first 3 mornings. We had an excellent server Esequiel and their coffee was EXCELLENT.

Miinukset: Our double suit was comfortable, with patience, for 4 people and loved the authenticity of their building. We had a double suit with 2 double beds. I DID NOT LIKE THESE mattresses or their size. The room could accommodate queen size at least. Additionally, the mattresses seemed to be slanted so I rolled off in the beginning.

Plussat: The bathrooms newly renovated and fancy. The bar wirh the weird free blue cocktail

Miinukset: It was a bit dark in the lobby and rooms but Im sure it was built that way against the heat. Now of course thrte is AC

Plussat: Great stay!

Miinukset: Nothing, everything was great

Plussat: the staff is very friendly and the location is really good.

Miinukset: I didnt like that guess has to pay for parking and for printing the boarding pass

Plussat: Food was good. location was great, close to everything.

Plussat: Location very convenient. Beds firm, security excellent condition.

Miinukset: Kind of an aging queen.

Plussat: We have been coming for many years to Mendoza and it is the BEST location, great value and great service.

Miinukset: Hard beds

Plussat: Historic site, friendly people, except at night, which is understandable due to risks of any insecurity.

Miinukset: Bathroom was clean, but had hairs, and shower was clogged. No iron in rooms, no outlet with USB

Plussat: I truly enjoyed my stay at Hotel de Mendoza

Miinukset: I will recommend this hotel to friends and family.

Plussat: Great location

Miinukset: Very slow service in the restaurant.

Plussat: The staff were very courteous & efficient. They have a breakfast buffet that was very convenient & interesting. Room service was quick & reasonable. The hotel is right near the major landmarks, The Guadalajara Cathedral & Degollado Theater. The air conditioning was nicely adjustable. They have a gorgeous rooftop terrace with a sweeping view of the landmarks.

Miinukset: The armchair in my room was a bit too low to the ground. The bottom sheet on my bed was rather short, so when I loosened the top sheet & blanket, it came up & out.

Plussat: The architectural of location, walking distance to the center.

Miinukset: My room was too close to the subway, noise was laud at night, I couldn't sleep but my family were in a different floor, they had a great sleep.

Plussat: The staff, in the confort.

Miinukset: The bathroom is to old

Plussat: The view. Is located at walking distance of the theater, the cathedral, and other beautiful and very classical areas. The surrounding is georgeous.

Miinukset: The pillows. Not soft enough for a deep sleep.

Plussat: Coming to this hotel feels like being at home with privileges, personal friendly and kind. Thanks

Miinukset: N/A

Plussat: Ordered Room service and when I check out it was not explained what I was being charged for just an amount. Not good because I don’t know if I was charged correctly.

Miinukset: One of my rooms was having water running out of the bathroom and then got switch to a different room but further away from the rest of the family.

Plussat: I enjoyed my stay at the hotel. it was very clean and everyone was very friendly.

Miinukset: I requested a window outside view and didn't get it.

Plussat: Love the proximity to EVERYTHING! The hotel was overall clean and comfortable. The staff was extremely nice except one person. The whole process was relatively easy.

Miinukset: The fact that there is no parking at the hotel was a little frustrating but I understand why. The length of time it takes to actually checking when you already have a reservation was pretty frustrating.

Plussat: Everything about the hotel is excellent. The staff are helpful, the restaurant is very good . Breakfast is especially varied and plentiful.

Miinukset: Everything was perfect.

Plussat: Good location and breakfast!

Miinukset: There is a metro construction and outsomide was noisy. But they changed our room

Plussat: Staff super helpful and friendly, the room was clean and comfortable. The hotel is located next to the Cathedral which is also located in the Centro but I also stayed at the Krystal Urban Guadalajara and felt much safer in that part of Guadalajara.

Miinukset: The neighborhood was kinds sketchy, I was told not to carry my cellphone in hand or have jewelery on.

Plussat: Great location! Right in the heart of historic center. The staff was great and the food at the restaurant is good too. Amazing views

Plussat: Staff was wonderful, helpful friendly and professional!

Miinukset: The towels were horrible old and ragged at the edges. For the price, standard of this hotel, the towel quality was completely off! I was very unhappy about that.

Plussat: Room was very spacious. Location was excellent and staff was very friendly and accommodating.

Miinukset: Towels and robes were kind of rough

Miinukset: Was told all children were welcome, but I was charged extra for having a child over 10 years of age.

Plussat: Location

Miinukset: N/a

Plussat: The breakfast buffet was amazing and all the staff were so friendly!

Plussat: beautiful historic location, very polite staff. many thing to see and do within walking distance.

Miinukset: tv too small. furniture somewhat worn.

Plussat: Location Location Location

Miinukset: No Air-conditioning

Plussat: The staff was very friendly and helpful. The gentleman that runs the bar is fantastic! Always happy with a big smile on his face

Plussat: This is not a luxury hotel, but, as the oldest hotel in Guadalajara, it oozes character. It is very clean and the staff is outstanding. The owner (of 38 years) is on the premises every day and it shows. Above all, this is the best located hotel in the city ...1 block from the magnificent Cathedral, the fabulous 19th Century opera house (Teatro Degollado), and the Palacio de Gobierno, with some of México’s greatest murals. I would stay at no other hotel in Guadalajara. I’ve been coming here since 1974!

Miinukset: The excellent trio that plays in the lobby courtyard should turn the sound system down 25%.

Plussat: The building. It’s was founded in 1611 , wow!

Miinukset: My room didn’t have windows , well it had two little ones facing a wall

Plussat: Location! Right next to plaza and to the back of catedral de Guadalajara. Low vehicular traffic street, walking distance to many cool sights. Cool building, but lots of dust accumulated in public spaces.

Miinukset: Dusty rustic ceilings, dusty fans, no AC rooms get hot. Make sure to leave floor fan running to keep room “fresh” during the day. It gets hot if you don’t!

Plussat: The hotel is very close to the cathedral. I had hard time waiting for my uber because it’s so crowded. The hotel is old which is good because it gives you a sense of history. The service was not great, I checked in 7 pm and my room was dirty even the washroom was gross. I found everything you can imagine starting from hair to poop. There is always heavy smell of chemicals that would suffocate you! Otherwise, there are always party’s at night which was good.

Miinukset: -customer service -dirty -location (I shared photos, please do not check them if sensitive to gross stuff)

Plussat: Fabulous historic building, beautifully decorated. The lift is antique! Nice breakfast restaurant. Great location

Plussat: Loved the location. Beautiful building. Very helpful staff. Unusual, interesting room.

Miinukset: The bedspreads were a little worn and the furniture in the room was a little worn out too.

Plussat: Historic value and location

Miinukset: Loud music/entertainment at night on too late

Plussat: La ubicación

Plussat: very handy to centre of town. Staff helpful

Miinukset: Very noisy all night had to catch a plane. People were talking all night outside our room. Road traffic beeping cars as we were above the entrance of the hotel