Guwahati hotellia

Plussat: Good

Miinukset: A good assamese thali

Miinukset: vehicle provided by vivantha people from out sourcing was pathetic n bad

Miinukset: awesome

Plussat: The all day dining restaurant, room, bar.

Miinukset: They overcharged me! My booking rate was INR7499/- plus GST, the property charged me INR9135/- plus GST. I insisted them to see the booking voucher, i even mailed them a copy, however they insisted on telling me that booking.com has booked a rate of INR9135/- +++

Plussat: The main selling point is the staff and service. The staff are extremely helpful. The mixologist at the bar the staff at the cafe and restaurants all great. Location is also great as not far from gs road and an easy exit to the airport. A special mention to Shuva for recommending the Assamese food it was my first and amazing , also thank you to Bhupen and also to Debraj for the recommendations at the Umami restaurants.amazing team. You should be proud.

Plussat: Everything

Miinukset: Liked every thing

Plussat: Staff was very polite

Plussat: Centrally locates

Plussat: Polite staff

Miinukset: First night Bad temperature control in the room and second night there were mosquitoes in the room. Both the nights I couldn’t sleep properly.

Plussat: Everything is great! I have been staying for couple of years!

Plussat: The location is superb

Miinukset: Food

Plussat: Friendliness of staff, facilities, dining and he overall experience

Miinukset: 1. In room dining plates, which was left outside the door ( on the same floor but not our room) was not removed for more than 12 hours (7.00 pm to 7.00 am) 2. Noise of running train was very audible both in the lake facing room and spa area though the numbers were very few.

Plussat: Everything. The staff, the room, just thought maybe toiletries should have more options.

Miinukset: Nothing as such

Plussat: Service nd accommodation is good

Miinukset: Food is not taste not so great has to improve the taste

Plussat: One staff Sumi in the restaurant was too good. We need staff like her to ensure quality of service everywhere.

Plussat: Room was very comfortable. Breakfast was okay. Feel it is a bit overpriced.

Miinukset: It was a bit annoying. I had a long road travel so went to the bar in the evening, ordered a beer and something to bite. In the one hour i spent there at least 3 people came up and asked me for my room #. Wonder why?? I’ve freakin paid for the room and if the hotel has facilities won’t it be my choice to use any of the facilities. Okay maybe i was casually dressed for a bar which was empty but this is not the way. Same story next day. Ive paid for breakfast and while having same two people came and asked me, ‘Sir aap na room no kya hai?!’ This is despite me informing them about my room no when i entered the breakfast area. Can you let your guests be please? Respect the privacy. With this attitude will probably stay in another hotel next time.

Plussat: Despite being an old property they had maintained well , breakfast was good , staff were great , comfortable bed , good food

Miinukset: All good , staff is so courteous and loving that even if you have some issue you will not get bothered

Plussat: We had a very comfortable stay and the staff hosted us well.

Plussat: Property made us sleepless night No response even after complaining Only 15%discount was given

Miinukset: Manger couldn’t manage properly

Plussat: Food is tasty and it is available even in odd timings.

Plussat: Location. Clean room. Food quality. All ok.

Miinukset: Restaurants access bit difficult for the elderly, need to climb steps.

Plussat: Very positive and helpful staff

Miinukset: Wifi was not very good

Plussat: Noting

Miinukset: it was not the value for money, too much costly Central cooling was not working

Plussat: Room

Miinukset: Check-in. They took time tracing my booking confirmation.

Plussat: Prompt service.

Miinukset: Poor wi fi connection.

Miinukset: The A/c Was not working for entire stay i have complaint on first day and requested to change the room. They didn't do anything and i also got tired complaining many times but there was no response. At breakfast mosquitoes were flying.

Plussat: cleanliness wise is good

Miinukset: towels,toiletries,trays needs to be replaced maybe!

Plussat: It was a very bad experience for me. The facility did not have a good staff.

Miinukset: Facility

Plussat: Location is good

Miinukset: Stall were not helpful

Plussat: Nothing much

Miinukset: Overall maintenance of the property is not good.

Miinukset: Very small room compared to the room tariff. the toilet had a stinking smell of pee.

Plussat: 5 Star Amenities at a 2Star price!!!

Miinukset: Value for money, the property has 5star amenities, but staffs are not available to take care!!!! the front office staffs are very good!!!!

Plussat: Supportive and friendly staff. Clean rooms.

Miinukset: Isolated location. No grocery or any day to day need shop near the hotel. Meals in the hotel restaurant were overpriced compared to the food quality and quantity. The quality of toiletries like shampoo and soap must improve.

Plussat: The room.

Miinukset: None

Plussat: Overall location, aminities....

Miinukset: Reception behaviour.... no early check-in facility for regular corporate guests....

Plussat: Connectivity and friendly staff

Miinukset: Food was not the great. Breakfast buffet was sad.

Plussat: All promised services was received and everything in room was working well.

Miinukset: Food prices are a bit on higher side.

Plussat: Like the room,the ambience

Miinukset: The dunlop of the bed,the blanket cover and toiletries facilities Like toilet rolls is needed..the tooth brush is supposed to be free and not being charged

Plussat: Great service

Plussat: General and restaurant staff.

Miinukset: Smelly room, lack of ventilation in the whole establishment. Soiled, dirty carpet in room. Location in a congested one way lane. Impossible to get to.

Plussat: location

Miinukset: food

Miinukset: I surprised to know that good rooms are not allocated to persons who booked through make my trip

Plussat: Food

Miinukset: Absolutely zero value for money!!

Plussat: Everything

Miinukset: Mosquitoes too much of noise

Plussat: The breakfast was really good. The staff was helpful too. The location is convenient.

Miinukset: The room seemed smaller than expected. We would have preferred a double bed instead of two single beds

Plussat: Close to Guwahati train station. Great restaurant Comfortable room

Miinukset: Nothing

Plussat: Cleanliness and cooperative staff. Very good food at restaurant.

Miinukset: Not found anything to dislike.

Plussat: Location and food

Miinukset: Nothing as such

Plussat: Ease of check in and check out. The receptionist deserves mention, he was very helpful in getting things done in time else we would have missed our flight.

Plussat: Nothing

Miinukset: The washroom sink wasn't working, the restaurant staff were illiterate and very arrogant

Plussat: Location

Miinukset: Our Room was changed twice. And in one room television was not working.

Plussat: I like the breakfast which is provided us Was good...

Miinukset: We are staying two days and 3nights..but the room conditions was very bad.. Room was in bad condition..also nt cleaned properly.. Washroom also in bad condition.. It is in damaged condition.. Water facility was also poor.. We are facing lots of problems... I hope in future problem will be solved... .... Best wishes......

Plussat: Nothing

Miinukset: Everything

Plussat: Good

Miinukset: The room needs a little maintenance & was next to the exit door which slammed eveytime a room service personnel passed thru it. Noisy and disturbing.

Plussat: Only the location

Miinukset: Room service is very poor Rooms.are not upto the mark Restaurent is not recommended

Plussat: The area

Miinukset: Rooms

Plussat: Good location. Near by railways station. Hotel staff are good

Plussat: Service staff, they just pay attention only one table while I was having dinner . I feel like I am not important to them. Even next day morning I asked for masala dhosha and they forgot. Really unhappy with the waiters

Miinukset: Rooms are good

Plussat: Nothing

Miinukset: Everything Was Yukky...

Plussat: Fresh bedsheets towels.clean room...food was good

Miinukset: Wifi was not good.lift needs maintenance

Miinukset: Room was very small, photos were misleading. Breakfast is of very poor quality and ac temperature thermostats for any of the two rooms I stayed in didn’t work.

Miinukset: 1. No hot water at 0530 in the morning 2. The cold water tap spouted out muddy water 3. Drainage in the bathroom was virtually non existent flooding the entire bathroom 4. Malodour in the room 5. No shower curtain 6. After filling in their feedback form setting out the above they send me a boilerplate reply stating how much they liked my feedback and welcoming me to the Hotel again without a word on my grouse. All in all it was obvious they had not even bothered to read my feedback. Leave alone respond appropriately.

Plussat: Good Place and Location.

Miinukset: You dont charge for the rent, when the rent is already paid in full and in advance. You don't charge for food, when the food bill is already paid and bill produce. Its bad to cheat for Hotel.

Plussat: mice break fast, good service