Hotellit lähellä Borjhar

Plussat: None

Miinukset: Check in facility is poor, we waited more than an hour to complete check-in. Trainee level staff at front desk having no clarity/ communication from guest accommodation prospective. We had issues on number of guests / mismatch, breakfast option, all was mess. Although we were group of 4 families all were put into separate floors. Although hotel had confirmed about our stay in email. Poor hospitality.

Plussat: Centrally locates

Plussat: Frendliness of staff

Miinukset: Position

Plussat: Polite staff

Miinukset: First night Bad temperature control in the room and second night there were mosquitoes in the room. Both the nights I couldn’t sleep properly.

Plussat: Great spread in the breakfast buffet. Dinner menu is also great. Room is spacious and comfortable.

Miinukset: Spa next to Gym could have been better maintained. It appears to be in a state of neglect.

Miinukset: Too much security

Miinukset: Check in took more than an hour. Our kids and family were kept waiting in lobby for 60 minutes till it got some conculsion. We were a group , obtained confirmation in advance, still we were put into separate floors. Confusion and dispute on number of guests, confusion and dispute on breakfast option which was availed paying a higher amount almost 3 months in advance. Front desk staff need to be more guest friendly and do more ground work and preparation for better hospitality in such expensive hotels.

Plussat: Great comfort and cleanliness. Responsive staff.

Miinukset: Power issues for 2 days. Although they had backup but power kept switching between main and backup every few mins for literally more than a day. Breakfast has a good spread but menu is repetitive.

Plussat: Good rooms with all amenities, good breakfast.

Plussat: Everything from hospitality to room services.

Plussat: Property made us sleepless night No response even after complaining Only 15%discount was given

Miinukset: Manger couldn’t manage properly

Plussat: Food is tasty and it is available even in odd timings.

Plussat: Very positive and helpful staff

Miinukset: Wifi was not very good

Plussat: Noting

Miinukset: it was not the value for money, too much costly Central cooling was not working

Plussat: Room

Miinukset: Check-in. They took time tracing my booking confirmation.

Plussat: Prompt service.

Miinukset: Poor wi fi connection.

Miinukset: The A/c Was not working for entire stay i have complaint on first day and requested to change the room. They didn't do anything and i also got tired complaining many times but there was no response. At breakfast mosquitoes were flying.

Plussat: General and restaurant staff.

Miinukset: Smelly room, lack of ventilation in the whole establishment. Soiled, dirty carpet in room. Location in a congested one way lane. Impossible to get to.

Plussat: location

Miinukset: food

Miinukset: Carpets everywhere be careful if you have allergy. Location is awful - in the middle of the market. Walls and doors not soundproof - be ready to enjoy your neighbors watching TV.

Miinukset: I surprised to know that good rooms are not allocated to persons who booked through make my trip

Plussat: Food

Miinukset: Absolutely zero value for money!!

Plussat: The room.

Miinukset: None

Plussat: Overall location, aminities....

Miinukset: Reception behaviour.... no early check-in facility for regular corporate guests....

Plussat: Connectivity and friendly staff

Miinukset: Food was not the great. Breakfast buffet was sad.

Plussat: All promised services was received and everything in room was working well.

Miinukset: Food prices are a bit on higher side.

Plussat: Like the room,the ambience

Miinukset: The dunlop of the bed,the blanket cover and toiletries facilities Like toilet rolls is needed..the tooth brush is supposed to be free and not being charged

Plussat: Great service

Plussat: Everything

Miinukset: Mosquitoes too much of noise

Plussat: The breakfast was really good. The staff was helpful too. The location is convenient.

Miinukset: The room seemed smaller than expected. We would have preferred a double bed instead of two single beds

Plussat: Close to Guwahati train station. Great restaurant Comfortable room

Miinukset: Nothing

Plussat: Cleanliness and cooperative staff. Very good food at restaurant.

Miinukset: Not found anything to dislike.

Plussat: Location and food

Miinukset: Nothing as such

Plussat: Staff and manager also good And kind hearted person

Miinukset: Space less

Plussat: Nothing

Miinukset: Everything....

Plussat: As I know the hotel from before,I visited many time with my family n friends,so it’s cool for me to stay rather then searching here n there

Miinukset: It’s cool for two persons,but with family it’s difficult,rooms are two small,rest everything is okay,not very Morden but it’s okay

Plussat: Nothing to like

Miinukset: Very bad hotel Showers not working properly, Complimentary breakfast not served properly, they will serve you half omlette and you ask for more they will start charging for it.

Plussat: Staff were v helpful and polite. Room was comfortable.

Miinukset: Bathroom sink was leaky. Room was not so well swept.

Plussat: It was just because of the location and no other option that we took this property

Miinukset: We were there only for a day and had booked 3 rooms through booking.com 1) We had booked 3 rooms - 2 superior room on double occupancy and 1 grand room on double occupancy . We even informed the hotel about our excepted arrival time. On reaching the hotel on 14th january we were informed that the hotel can give us only 1 superior room and that we will have to cancel the booking of 1 superior room because they had some confusion. Since we had no other option at the last minute, we had to cancel the booking for 1 superior room and then take 1 grand room on double occupancy at walk in rate. We fail to understand how this hotel functions ????!! 2) We had an 85 year old senior citizen travelling with us , we requested for a room heater or a hot water bag since it was cold , and the hotel staff informed us that it is not possible . 3) next morning we were checking out early at 06:30 am and if we could have packed breakfast ( which was part of the package too) and the hotel staff tells us that is not possible. We requested that atleast if they can arrange for tea and biscuits and that too apparently the hotel could not provide. Whereas they are charging us for the breakfast in the room rent. If they cannot provide for the basics then they should not charge for services/food . Overall, it is a pathetic hotel .

Plussat: Nothing

Miinukset: Breakfast

Miinukset: Receptionist talking style is not good. I think uncivilized person. Last day I have booked room. And I have reached at hotel at 8a. M. I have requested him if available room please give me. Receptionist told have to pay extra. I was agree. But can't bill for that. I asked why. He told he was not ready to answer you can try another hotel. Shameless

Plussat: I like the breakfast which is provided us Was good...

Miinukset: We are staying two days and 3nights..but the room conditions was very bad.. Room was in bad condition..also nt cleaned properly.. Washroom also in bad condition.. It is in damaged condition.. Water facility was also poor.. We are facing lots of problems... I hope in future problem will be solved... .... Best wishes......

Plussat: Nothing

Miinukset: Everything

Plussat: Good

Miinukset: The room needs a little maintenance & was next to the exit door which slammed eveytime a room service personnel passed thru it. Noisy and disturbing.

Plussat: Only the location

Miinukset: Room service is very poor Rooms.are not upto the mark Restaurent is not recommended

Plussat: The area

Miinukset: Rooms

Plussat: Good location. Near by railways station. Hotel staff are good