Haifa hotellia

Plussat: Modern elevators, clean room.

Miinukset: The hotel is a bit dated. No balcony (I wish I would have known that explicitly - I often find it difficult to find this information from the website).

Plussat: Great hotel!! The location, the service, the amenities, the food - all was just perfect. We all had the blast!

Plussat: The service was excellent. Tal went above and beyond to make us comfortable. We plan on returning in the future.

Miinukset: No complaints.

Plussat: Very clean room. Great to receive complimentary fruits (pears, ploms and appels) on arrival and also daily complimentary water bottles.

Miinukset: The carpet in the room

Plussat: Very good Location Great View Comfortable Rooms

Miinukset: All was great

Plussat: Clean

Miinukset: Small room

Plussat: Great Stay Good location Clean

Miinukset: All was great

Plussat: Location

Miinukset: Didn’t feel at home. Too many obvious rules and that came across as more important than hospitality. Air conditioner blew right on us and it was loud. Bathroom looked and felt old. Phone call at exactly 12 for checkout, and a card under door night before reminding of checkout time. Check in very corporate rule oriented. The hotel rules more important than comfort, even tho free drinks, didn’t make up for ridged greeting and ridged rule clamping. Won’t stay at another dan panorama again. I like flexible solution oriented hotels instead of a jail

Plussat: Buffet breakfast was good.

Miinukset: The hotel is old.

Plussat: We did not like we loved our experience from the staff that parked to the check and check out To spa scheduling staff to staff in both pools To bartender at bar. To the bell person to the staff in the dinner

Miinukset: Pool could been open longer hours

Plussat: Grounds and pools were lovely. Staff was friendly and helpful

Miinukset: Gym equipment could have been better

Plussat: I liked the food

Miinukset: I didn't like the cleaning

Plussat: Facilities are nice, 2 pools outdoor and indoor and lots of hiking trails around the property. Food is very nice and very clean hotel.

Miinukset: Hotel could use a facelift. Furnishings are a little shabby.

Plussat: Very relaxing. Great spa treatments.

Miinukset: Some junior staff could do with more PR training.

Plussat: The smell when you walk in

Miinukset: Furniture a little dated

Plussat: Everything

Miinukset: Nothing

Plussat: Have stayed at this hotel before and loved it so much we went back. It is calm and peaceful. A good place to get away from it all. The indoor and the outdoor pool are lovely. They also have a tennis court which makes my husband happy (and a tennis pro for him to have a hit with) I had one of the best body massages ever here.

Miinukset: For a relaxing spa hotel, I don't think there was anything to be improved. If I had to say something that could be changed a little, is the reception system. You have to stand around a bit waiting for your turn to be seen.

Plussat: Everything! The treatments were superb, the layout was were thought out and easy. The service and quality was superb. The staff were polite and efficient. The standard of food exceeded expectations and was a gourmet delight and the general ambiance was gentle, nurturing and very relaxing.

Miinukset: I didn’t like that my stay was so short!!

Plussat: The aroebics class in the pool.

Miinukset: The price was quite high for one night's stay.

Plussat: No children allowed made for a very peaceful environment, great service by the staff, beautiful grounds

Miinukset: A bit crowded in the dining room at breakfast time and by the outdoor pool. Long waits to get coffee in the morning.

Plussat: The staff, especially Naomi, were so good to work with. The room was on the lower floor and super clean and comfortable for our stay. Breakfast and the ability to get a good coffee at any time of the day from the coffee maker in the lobby was a treat for someone like me who loves their coffee:).

Miinukset: The location to a small but crowded beach was good, however there was little else in this mainly residential neighbourhood. A car is required to see more of Haifa as it’s not in a walkable area for restaurants and other activities. There is a good car park across the street from the hotel where you can park overnight for free.

Plussat: Exceeded expectations. Comfortable sleep, easy to get around, great vibe, staff polite and helpful. Would easily desire to return.

Miinukset: The room refrigerator was a little too loud.

Plussat: Clean. Breakfast was nice

Plussat: Friendly and helpful staff, welcoming and family-like feeling, convenient free parking across the street, beach towels and chairs available

Miinukset: Furniture/Design is a bit „cold“ and functional, room is tiny and only place to hang out is in the hallway of the reception or outside at the street. Flies around the breakfast buffet and water disposers were a bit disturbing the otherwise nice and healthy breakfast buffet.

Plussat: Nestled in a quiet Haifa neighborhood, with a very helpful staff and great breakfast. Parking across the street.

Miinukset: Neighborhood looks a bit iffy at night, but we had no problems.

Plussat: Ad usual I stay in Bat Galim during my business trips in Haifa. I love the position really close to the beach, I love the feeling spending my days and nights in this boutique hotel with such a very welcome staff.

Miinukset: Nothing.

Plussat: Breakfast was great. Free coffee all day.

Plussat: Great experience and stay.

Miinukset: Mattress was a little hard, stiff.

Plussat: Beautiful Little hotel next to the beach. Staff very kind. They told us all about Haifa. I really recommend It!

Plussat: Staff makes up for small inconveniences. They make you feel at home. Breakfast is small but good. Freshly baked bread!

Miinukset: We had to go up the stairs. It was difficult for my wife.

Plussat: We received a room upgrade on the 9th floor with breathtaking views of the bay and the sea The room was closed and clean

Miinukset: Breakfast was very poor compared to the price paid for staying at the hotel

Plussat: An old renovated hotel. Class of old days. Everything was incredible, we enjoyed our stay very much. Great view. Use the "Carmelit" to see the city

Miinukset: Parking is not free but you can park for free with 150m' walking

Plussat: the view is very nice. the location is good.

Miinukset: although check in time in the hotel is 03:00 pm. they refused to give me one hour late check-out untill 01:00pm instead of 12:00pm.

Plussat: Great service, food and very friendly staff!!

Miinukset: None

Plussat: Best hotel in area. Some staff are helpful at front desk. The room was good. The pool is excellent. Good for kids too. Spa looked good and reasonable price tho was very busy so book treatments early. Pool closes a little early in summer (6pm) it's one of the best pools in the area. Breakfast is a good buffet. They have a good taxi driver who speaks English for airport runs but who I later find out can also take you on a tour of Acre. All in all good hotel for families.

Miinukset: The food at the pool area and in the hotel restaurant was disappointing. It was not as fresh and interesting as other places I've been in Israel. It was also a shame that the breakfast dining room did not have an outside area to enjoy morning sunshine. The hotel needs updating downstairs. It's sort of stuck in the 1970s but in some ways that is kind of charming.

Plussat: The view and the politeness of the personal even if they were not enough people

Miinukset: The tables at the pool were dirty with “garinim “ and cigarets butes . An occurred smell in the room ... ( which was cleared by the personal after I called the reception )

Miinukset: Tv remote barely worked. Yes channel 4 was bad broadcasted with intermittent cut offs Our floor button in one of the elevators was missing Pool side the ice cream refrigerator made loud annoying pounding noise. No one from staff seems to care at some point some guests complained and the staff just disconnected the refrigerator from power. Dinner at the hotel very expensive - 230 nis per person. Not worth it. Food selection is huge at breakfast and dinner but quality is not on par. Some dishes were not to be given to guests.

Plussat: Nice pool, and tea

Miinukset: Old facilities

Plussat: I enjoyed the breakfast and the polite service.

Miinukset: No olive oil for the Zata that was visible. I would have liked pita bread to add to the assortment of bread

Miinukset: Wifi is very poor. It goes off frequently. Wifi speed is very slow.

Plussat: None

Miinukset: A/C uncontrollable No parking No breakfast before 7am

Plussat: Good breakfast

Miinukset: No internet connection

Plussat: Comfy clean beds and a great breakfast.

Plussat: Very good breakfast, nice and kind staff, prefect location

Miinukset: The minibar didn't work - but the staff replaced it immediately

Plussat: The staff were all very pleasant and helpful, thank you Galina. The hotel building is very interesting and is well kept. The breakfast was plentiful and tasty. The location is great with local parking.

Plussat: Good location, many restaurants nearby. Ample street parking although a bit tight at night.

Plussat: Everything. The location , outside appearance, the rooms, the wonderful breakfast, the very lovely staff.

Miinukset: Nothing

Plussat: Everything was well organized. The crew was excellent The rooms were tidy and a Belgium chocolate was waiting for us. There were also robes and slippers waiting. and every day a 1 liter bottle of water was added. The breakfast was served with expensive cheese and well organized.

Miinukset: If the windows were silent sealed. It would have been the perfect stay for me

Plussat: The breakfast was alright, the 2YO kids found things they liked and so were we. The room was very clean. The location was very good.

Miinukset: We only received our room at 1630 and we were waiting for it from 1500 with 2YO twins at the lobby without any staff member to check up on us or suggest any compensation. That was very disappointing. Have to say that during check out the receptionist did give us free tickets to the zoo so this did improve our feeling, but up until check out we were not pleased with the service. The small refrigerator in the room was not working, you couldn't keep anything that requires refrigerating in it. I asked the staff to keep some of the food in their refrigerator and they agreed but I couldn't access it as if it was in our room. Our room (402) was just next to electric transformer and I was scared of the radiation but was not able to switch rooms because we needed a spacious room with two full beds in it (traveling with 2YO twins and just received the room at 1630).

Plussat: The view

Miinukset: Poor service, low hygiene - dirty, bad & unfreshed food.

Plussat: Nothing!

Miinukset: Everything!

Plussat: Location, staff, food

Miinukset: The inside pool, so noisy

Plussat: The hotel's location

Miinukset: We paid over $500 for the "royal suite". I have never seen a room as bad as this one (and we travel all the time!). There were blood stains on the sheets... The chairs were broken. The room was extremely noisy. It was an absolutely awful experience. The only good thing is we managed to cancel our 2nd and 3rd night at the hotel but one night in the "royal suite" was enough to turn me off of any Leonardo hotels ever. An awful experience!

Plussat: close to the beach. check in process very fast & smooth. good breakfast. I had a nice view to the beach

Miinukset: the rooms were a bit old but it was ok.

Plussat: Staff were friendly Location is excellent

Miinukset: Old furniture

Plussat: Friendly staff, very nice place, clean, we enjoyed every minute , thank you for the great service

Miinukset: the parking issue

Plussat: Staff are nice with smiley faces and helpful. Has perfect location near the beach. The beach is clean. We stayed for only one night I wished if we stayed more.

Plussat: Room, Breakfast View

Miinukset: No piscine Dinner menu not very satisfactory (and way too much, I could not finish

Plussat: The vews from the room were excellent

Miinukset: The food in the dining room was too simple and not very tasty except coffee from the machine

Plussat: Nice pool good food, beach side

Miinukset: Minority population invade the pool & basically camp out there half the day.

Plussat: Close to the beach

Miinukset: The staff were impolite, the room was dirty and looks like it was closed for a few weeks. Traces of cigarettes at the balcony and matches, sand and sun flower seeds left in the room from previous guest.

Plussat: Amazing location very comfortable and very clean

Miinukset: The hot water was a problem you had to wait about three minutes before the hot water would arrive in the shower

Plussat: The location

Miinukset: No hot water in the bathroom for taking the shower. Parking is not so easy. No breakfast facility.

Plussat: lovely room, great restaurant next door, great massage

Miinukset: no cash point would take my card... no outside space... staff not terribly helpful

Plussat: Absolutely amazing facilities, kind staff, great location, great value for the money! I stayed in the 'unicorn room'- the one with the blue lights- and loved evey moment. The shower might just have been the best part of the amenities (youll have to stay to see...). AMAZING complimentary breakfast provided through a voucher with an adjacent resteraunt. Top notch all the way!! Also, the location in Haifa COULD NOT have been better, right at the foot of the Baha'i Gardens!

Miinukset: I liked it all. No complaints whatsoever.

Plussat: View of Bab shrine Complimentary Breakfast at Fattoush next door was delicious.

Miinukset: Staff was quite pleasant but not well informed about Haifa.

Plussat: Bathroom facilities are very good.

Miinukset: They didn’t resupply the toiletries. Room was not cleaned on the last day of our stay.

Plussat: The hotel is tiny by US standards but they make the most of every inch and the aesthetic is beautiful inside the rooms. I would not return because the neighborhood is exclusively Arab. Also the area is not really family oriented. it’s more for nightlife Also be prepared for no parking.

Miinukset: See above

Plussat: The rooms - just charming, with anything one might need for a refreshing vacation. The location- just below the Bahai Gardens, on the main, quaint street of the Colony. The staff- extremely helpful and friendly. Fantastic value for money.

Miinukset: We liked just everything

Plussat: A quiet room

Miinukset: Got the Unicorn room, sleezies room ever. The shower is in the middle of the room while the walls are made of .glass NO PRIVACY AT ALL!! The bathroom door is broken, doesn't close and doesn't even have a lock. The's tiny window's blinds don't close fully so woke up in my only vacation day at 6 am from sun. Bad!!!!

Plussat: This Hotel is perfectly located in the center from haifa. you will find a lot of restaurants closeby and also the Bahai Gardens are only a 5 Minutes walk. the reception works really quick and friendly

Miinukset: Everything was perfect

Miinukset: Best please to be in Haifa. Cossy,clean,great staff. Great rau

Plussat: Hotel was very nice and in an OK location. The building and grounds themselves are beautiful. It was extremely clean (with exception of our room's terrace) and the happy hour was wonderful. The hotel is very close to the Carmelit so it's easy to get up to Carmel Center and they offer a free taxi service to the upper entrance of the Bahai Gardens for tours as well. The staff are very nice and extremely helpful

Miinukset: Rooms are extremely small with almost no room to walk around. In our bathroom the shower door didn't close properly so the bathroom would get soaked anytime anyone took a shower. The terrace in our room was covered in bird poop and cigarette butts, which was pretty gross. It looked like it has never been cleaned. The hotel itself, while beautiful and lovely, isn't in a great location if you plan to walk anywhere as there are no bars, shops, or restaurants nearby. Thankfully the Carmelit is close and it was easy to grab a cab anywhere. The only other negative is that the breakfast is extremely overpriced for what is offered, which is essentially a continental spread with bourekas and hard boiled eggs.

Plussat: Happy hour was nice with free snacks and drinks. A welcome benefit upon arrival.

Miinukset: Shower had not been cleaned properly. Management responded quickly and appropriately.

Plussat: Good location, friendly staff

Miinukset: Bathroom was not clean

Plussat: Happy hours, breakfast , beautiful hotel

Miinukset: Nothing

Plussat: The room was a little small: the door balcony bang into the bed, just to give an example. But the daily happy hour was nice and the withe wine offered was very tasty.

Miinukset: The position is a little unfortunate: to get from the hotel to the German colony - the Main Street for international tourists wanting to eat something - takes nearly 15/20 mins by walk but the itinerary is so gray and awful...

Plussat: The staff went above and beyond what I expected. They made our stay one to remember and one to recommend.

Plussat: Cleanliness , rooms interiors. Happy hour provides nice and yummy bites. Our room has a balcony facing a nice park. Cooling inside the guest room is perfect

Miinukset: Location is a bit far from the city center and busy areas in Haifa as Dado beach ( busy area of restaurants and cafes) , especially for old guests who can’t walk a lot. Main entrance stairs are high and steep, handrail in the middle should be installed for easy access.

Plussat: Beautiful historical building, with elegant furniture in excellent location. Beautiful and large terrace , bed comfortable, a New Nespresso machine with a good assortment of capsules. Excellent the staff, all kind and helpful. A particolare thank to Hila Cohen who made our trip in Haifa unforgettable

Miinukset: Room small, we had to put the bags on the floor. Breakfast, not the best in Israel

Plussat: There is no breakfast included

Miinukset: We were on ground floor - I would have liked to be on the first floor The TV channels were difficult to access (inconsistent) I would have preferred a more airy room

Plussat: Friendly staff Nice roof terrace Good washing facilities (2 washing machines and 1 dryer) OK street parking Close to restaurants

Miinukset: This is not a boutique hotel -it is a hostel, seems to be geared towards pilgrims The staff is only available a few hours a day Several times they came into our room a little too rapidly, ie. didn't wait for a response No reading light over the bed Noisy AC

Plussat: Nice clean room Phone to use

Miinukset: Soap in shower didnt work

Plussat: Amazing host. Very kind and helpful. Attentive to our needs. Made good recommendations. Was available on the phone. Personalised service

Miinukset: Ceiling Fan needs cleaning. Pipe in shower ceiling drips in soap tray. Funky smell in apartment on arrival. Got better over time.

Plussat: G38 is the perfect boutique apartment experience that is by far the best value in Haifa. It is at the bottom of the Baha'i Garden and close to Ben Gurion. Yaron accommodates your every need and treats you more like family rather than a client, all while being very warm, hospitable, and professional.

Miinukset: Everything was great -- my only complaint is the shower didn't have hot water for more than approx. 7 minutes. Other units had hot water for long periods of time, so it may have just been my unit.

Plussat: Location is excellent 400 metres to bottom of Bahai and Ben Gurion Blvd with many restauraunts and coffee shops and even a small mall. Roof top patio is amazing with a great view tables chairs etc. Has washer and dryer however expect to wait long time for dry clothes this is an israel problem not a facility problem. Yaron was a great host and took care of all of our needs upon request. Bus stop (Bus Route 40) take you directly to the beach. Information for many other services and a map of haifa in the room. Has a safe.

Miinukset: Mattresses suck but for the money and convenience its worth the trade off. Shower is small but I am very wide person. This is very common in israel. Towels they should have a towel service for supplying clean towels daily unless I missed something but if not then that would have made the stay almost perfect.

Plussat: Free laundry powder and laundry!!!

Miinukset: Nothing - close to perfect!

Plussat: Yaron as well as the owner of the apartments were the best hosts we met during our 3 week trip in Israel. He was welcoming and genuinely happy to have us stay. The very trendy apartment had everything we needed and the location was absolutely perfect. Just love the artwork. The laundry was such a bonus. Thank you :)

Plussat: Perfect little apartment with everything I needed. Very clean and great location at the bottom of the Bahá’í gardens.

Plussat: The staff were very nice and thoughtful. Specially Yaron. They even provided a cell phone for us

Plussat: Great location, friendly staff happy to help! My room was clean and big!

Miinukset: Quite noisy at evening but music stopped at 11pm so it was not a big issue

Plussat: Great location, lots of great food and bars near by. The facility is clean and has a really nice balcony.

Plussat: Breakfast was incredible, staff was very friendly and helpful. The place is decorded with beautiful paintings from a dutch artist. ☺

Plussat: Super funny and helpful staff. Good location and paid parking at the door.

Miinukset: A bit old and worn-out.

Plussat: Friendly and helpful staff.

Miinukset: Absolute nothing

Plussat: The room was nice, clean and comfortable, the common garden is beautiful. The breakfast was great, especially the pancakes!

Miinukset: One of the receptionists wasn't so kind with us

Plussat: Out of this world! Simply delicious.

Plussat: The staff were all amazingly helpful. It is close to the train station and the German colony with good restaurants and bars close by. Excellent breakfast buffet. I would definitely stay here again.

Plussat: Really nice staff, perfect location to explore the city and the included breakfast was awesome. An old Lady was preparing the breakfast and you have a lot to choose from (Toast, cereals, homemade pancakes, cheese, egs and a lot more). Besides the rooms were nice and tidy.

Plussat: Hyvä sijainti ja viihtyisät oleskelutilat

Plussat: Great breakfast, good location, nice knowledgable staff, shared living room, pleasant outdoor sitting in the shadow (with occassionally a bird dropping).

Miinukset: The bed and bathroom were some of the least comfortable i had in this price range (hostel dorm).

Plussat: Staff was wonderful and helpful. Breakfast was lovely and the cookies and coffee in the lobby were a nice touch.

Miinukset: Light bulb in the bathroom was out and the safe was locked shut.

Plussat: The breakfast, the decorations

Miinukset: Nothing really

Plussat: Excellent location.

Miinukset: It calls itself a boutique hotel which can be and was an excuse for sloppiness and lack of attention to detail. The room was a very comfortable "superior" room and much larger than most of the others (only 14 in total) but poor management led to a number of inadequacies: a broken drawer handle, a basin tap requiring limescale removal, rotting bath/shower door fittings, a Nespresso coffee machine not working properly, a duvet too small for the superkingsize bed, curtains not hanging neatly due to missing pinchpleat pins. Breakfast is available on the hotel site but is an independent business and no normal Israeli buffet breakfast is provided. The only common areas are the reception and the lovely rooftop with a jacuzzi and sauna available all day. Sadly the rooftop is unsupervised and its coffee machine facilities need attention but more importantly the jacuzzi becomes sticky with oil, despite instructions to guests to shower before using it! The hotel is not cheap and needs to improve significantly by careful supervision of each room prior to guests' arrival.

Plussat: We were upgraded to a better room with a deck so were very happy. The room was nice but older which we didn't mind.

Plussat: Great location and very comfortable. Near restaurants and a great bakery - Shemo.

Miinukset: Nothing

Plussat: Breakfast was excellent. The location was as planned (30 minute walk from my daily target).

Miinukset: Bathroom and coffee re-supply can improve.

Plussat: Charming hotel in a nice location. Pleasant staff. Excellent breakfast. Walking distance to other restaurants. Parking v limited but seemed to work.

Plussat: I love the rooms - very comfortable.

Miinukset: Wasn't crazy about the change in ownership of the restaurant. There used to be a buffet breakfast, and that's gone now - you ave to order from a menu.

Plussat: All the members of the staff were helpful and attentive. Their assistance and friendliness enhanced our stay

Plussat: The room was large and comfortable. This was so much better than our hotel in a Dead Sea resort. The location is great and central to many things in the city. Also it fells much more friendly than a regular large hotel. A much better vibe. The staff is very nice. Gave us great recommendations for restaurants. Breakfast was nice.

Plussat: The hotel staff is friendly and helpful; this is a step up front usual Israeli hotel staff many of which do not understand the concept of customer service. Israeli hotels, especially outside of Tel Aviv are still grappling with this concept. Same for retail and food stores.

Miinukset: Unfortunately, Israel is great at building things but very poor at maintaining them. The Crowne Plaza is typical was built but 15 years ago and is already starting to look shoddy around the edges. We noticed that mold is starting to appear, especially in the bathrooms, and the wood trim is beginning to rot away; Haifa can be quite humid during certain times of the year. Also, the hotels A/C is either on or off, no temperature settings other than 4 settings indicating warmer or colder; after that is just stays on blowing. Friends of ours stayed at a competing Dan hotel, but the situation is the same. They characterized it as a "tired" Hyatt.

Plussat: Good location Good breakfast Nice staff

Miinukset: The hotel is old school and needs to be renovated Small room, old TV, small shower, screechy wooden floor boards.

Plussat: The check inn was very welcoming. Baraa was very welcoming and helpful.

Miinukset: All was nice

Plussat: Of the 4 hotels I stayed at in Israel this was the best by far.

Miinukset: Not having to pay for parking .

Plussat: Ystävällinen palvelu, loistava sijainti

Miinukset: Minibaari puuttui

Plussat: Julia very good on reception

Plussat: Rauhallinen nukkua, kohtuullisen hyvä aamiainen ja ilmava maisema. Hyvä sijainti.

Miinukset: Booking com näyttää verkkosivulla vain ensimmäisen yön hinnan, loput ovat kalliimpia ja se paljastuu vasta lähtiessä. Hotellin ravintola ei ole auki vaan ruokailut pitää etsiä kauempaa. Tulohallin katosta tippui vesi ämpäriin vaikka ei satanut. Siistimpiäkin paikkoja löytyy. Autolla vaikea löytää.

Plussat: breakfast was ok not the best and not the worst the indoor pool is quiet and nice

Miinukset: the bathroom door was stuck and coudlnt be closed we begged the staff to fix it ten hours have past till someone decided to come fix it at 10 pm we needed to use the public toilets in the spa the manager told me they know the hotel have problems. in short- dont go...

Miinukset: This was my third room in the hotel. The first two were not via booking.com and can only be described as appalling. In the first room the aircon wasn't working and I was eventually moved to another where the fridge wasn't working so I couldn't keep cold water. The fridge was replaced by ripping it out leaving a very dusty cupboard and a new one was put on the floor alongside the cabinet. The new one wasn't level and rocked about 1cm everytime you opened the door. Both rooms were desperately in need of refurbishment and looked very tatty. The 3rd room was much better than the first two and acceptable.

Plussat: The staff was amazing. Julie in particular was welcoming, kind, enormously helpful. We had a mix up with our conference hotel booking and she solved it in seconds. She is an extraordinarily gifted and capable employee. I’ve never had such a positive Hotel experience.

Miinukset: We loved the hotel. Bathtub did seem slippery and narrow.

Plussat: The view was nice.

Miinukset: I reserved for twin beds and was not aware that i had to put in a special request for twin beds. So when I arrived there was only one big bed and thus i had to sleep on a fold out bed where i could feel the bed board. I am extremely disappointed and feel that I wasted my money On top of that I wanted a shower before checking out but there was no hot water

Plussat: Great service and value

Plussat: I liked the location and the shared zones: reception and lobby area. Breakfast was ok, too. Hotel staff is friendly and helpful.

Miinukset: Overall the pictures of the hotel rooms don't quite match the real situation, the furniture is old and looks too used. Rooms were not as clean as they are expected to be. It wasn't awful, but the level of the rooms don't match the 4 star hotel level.

Plussat: everything is amaizing

Miinukset: nothing

Plussat: I like the breakfast the food was great, the staff was friendly.

Miinukset: 1. It was dirty, Dirty carpet from the previous occupants, the walls are not cleaned/marks. The windows are not clean. 2. Every thing that the For you say you hear, he flossing the toilet and you feel like you in his roommates . 3. The clean service are not clean/make the bed even if you ask for it.

Plussat: As the name says, every room has great view of the Haifa bay. Except that floor 4 and down might have trees obscuring the closer part of the city.

Miinukset: Not much can be done about this I guess, and it was clear from when I booked so there is no problem here, but I'd love there to be a room that can fit 4 or at least rooms that can be joined with a door.

Plussat: Beautiful accommodations, friendly and accommodating staff, beautiful view, beautiful grounds, and fantastic location in the city.

Miinukset: My only criticism is that I'm not an Israeli citizen and therefore didn't expect to have to pay taxes, but because I was unable to present my blue permit entry card, which apparently is the only thing they accept as proof (I didn't know I needed to bring it with me!) they charged me taxes. Granted, I had my British passport on me, with my work visa, but they insisted on seeing the blue card.

Miinukset: that there was no parking when theye wrote there is & the pic on the site is false the rooms was not nise & the view was hard to see.

Plussat: Updated lobby and lounge and clean rooms.

Miinukset: Rooms and rest of hotel a bit outdated. No parking in the area; had to walk five minutes to and from the car.

Plussat: View. Room service. Waiter service

Miinukset: Soap was not replaced every day. And same with garbage. No pancakes or omelettes for breakfast.

Plussat: Comfortable bed

Miinukset: I was first given keys to a wrong room to find a naked foreign woman laying in bed and screaming in fear when she saw me. I went back to the reception to demand answers and was handled with no care. Didn’t get any compensation for the trauma what so ever! When I asked for water to calm down, I found a 4$ charge for it when checked out. Bad bad bad place.

Plussat: We reay enjoyed our stay here. The room was very comfortable. The view was incredible as was the location. We plan to stay at this hotel again in the future.

Miinukset: The breakfast was tasty but the vegetables and salads were a little stale. That might be a function of our stay being over Shabbat and perhaps the vegetables and salads were prepared ahead of time.

Plussat: The personnel from the reception were really friendly and helpful!

Plussat: Location was convenient for my work

Miinukset: -too much noise, parties every night until 1AM -Tv control didn’t work, they didn’t care to fixed it even after I told them three times - the only good thing at breakfast was the cappuccino - dirty walls and bathroom - front desk people were nice but to busy answering phones instead of taking care of the people already waiting - No internet in the room, very bad bad connection - lobby smell so bad

Miinukset: Room was very beautiful but no outside window and felt a little freaky. Breakfast was good but again, setting was awkward

Plussat: Service: attentive and responsive Our aircompany lost our baggage, but we have got our bag in the hotel. Thanks a lot to Eithan (reception). He called to driver (Ben Gurion) and delivered our bag to room. Toda raba! Breakfast: cool and tasty. Kosher for Pesah. Room: cleanly, enough large for two person, with TV, large and perfect bathroom. Air conditioning for warm and cold weather. Electrical teapot, water, tea and coffee. In the bathroom there was good shampoo, gels and conditioners for hair. Hotel: not far from Hof HaCarmel beach, bus and railway stations. Good area. Parking. WiFi. Large lobby. GYM. Not far from bus station where you can go to city and Bahai Gardens. Near Azrielli Mall. This place good for family with childrens. Good place. Good service. Good peoples. Спасибо! Toda raba! Pesah sameah and kosher! Good luck!

Miinukset: Everything is great and perfectly

Plussat: We are planning to reach IEC tower, so the position of the hotel was perfect. The girl at the reception was very kind and answered all my questions.

Miinukset: The room was noisy unless the request, due to a couple of events. The air condition was quite loud and I needed to turn it off. The door was impossible to close unless to throw it. The breakfast was good for me.

Plussat: Perfect

Plussat: Big rooms. The staff was nice and good (except the incompetent manager of the hotel).

Miinukset: Cannot sleep the whole night because of a wedding party until early morning in the hotel. Also no support from the management after we complained - the wedding is more important. At least got a refund but it is not acceptable nevertheless.

Plussat: The breakfast was good, the room was large, clean, and very comfortable.

Miinukset: The noise from the parties at the on-property event center was obvious from inside our room. The front desk worked hard to accommodate with a bottle of wine, water, and a discounted night.

Plussat: Position is quite good, almost walking distance from train station and near main companies.

Miinukset: Breakfast is at least sufficient, first floor rooms have not elevator (ground floor is the only other possibility).

Plussat: An apartment right on the beach, easily accessible and with enough space.

Miinukset: The cleaning was not done well, the place smelled horrible and i had to ask for new sheets as they were smelly and dirty. The sofa was dirty and uncomfortable, the bathroom shower curtain moldy and the bed was not so good.

Plussat: Although the lady didn't speak English she was very nice. The view from the apartment is really beautiful.

Miinukset: The 1 bedroom apartment is quite small for 4 people. No ventilation in the bathroom, strong sewage smell from toilet, very used and dirty pots, no cleaning products except dishwashing detergent. Bed sheets - far from being fresh and clean, dirty window. Overall disappointed with this apartment.

Plussat: Location is perfect, beach is just a few steps away

Miinukset: Didn’t get the Sea view apartman we paid for. We let it go but it bothered us a lot. Also this apartman was much smaller than we asked for (about half of the one bedroom apartman’s size) The apartman is very basic but had everything we needed.

Plussat: The owner, Mr. Efi is excellent man, he met and greet us with warm and respect, showed all facility and give us directions for dinning and places to entertain. He was very responsive if I would call him and ask for any questions. Love his facility and plan to stay next visit to Haifa

Miinukset: Location, it is spectacular view of the sea from the room. The sound of the sea was amazing. The unit was clean and we had everything for our needs. Perfect place to stay. Near to city and mall

Plussat: The only good thing about this property was the location. The sea is beautiful and the views were great. Proximity to the beach is perfect.

Miinukset: When we got there, the windows were wide open and the place was freezing. The heat didn’t work. Two out of three lights in the bathroom were out. There were dust bunnies on the floor. The freezer was absolutely disgusting - filthy to the point of gagging....

Plussat: Good location

Miinukset: No shampoo

Plussat: The owners are very nice!

Plussat: Excellent appartments in a large complex. Friendly and communicative owner, full equipped and comfy. A very good pick for a group, but also for couples and families.

Miinukset: -

Plussat: The location was as expected though parking is a mess in winter so must be a nightmare in summer.

Miinukset: We had 2 reservations at this property: 2 nights and 3 nights later in the week. Privacy : we have asked to change a room due to very low mattress quality that we could not sleep on. The manager was very rude and refused, we then asked politely if the non refundable policy can be waived for us to move to another place and he also refused rudely - he actually called me to yell at me. What happened next was the worst--he looked me up on social media and LinkedIn and informed me that because of my position and my employer he will make an exception and allow us to move to a different room (same rate, just different bed) - this is absolutely unacceptable imo to look up guests. Cleanliness : there were a few long dark hairs in the bathroom, this can happen during cleaning, though unpleasant. We also found used tissues behind the couch (which had to be moved to access the electricity plug) and under the bed. When we asked the manager to make sure our next room would be cleaner he wrote that 'they do not clean behind the couch every day'. No apologies were given. Since landing in Israel the manager was calling every day 2-3 times with no apparent reason for it, at one point we stopped picking up and insisted on texting. It is not very relaxing to be called by your accommodation multiple times a day. On arrival wifi username and password were given to a network that was not available. They manage lots of apartments in this building and another network access was provided swiftly - paying more attention wiggle have been nice to start with. The towels are low quality and old and a toilet seat cover was missing all together.we booked a room with a view and on that reservation had room 618. Bed quality varies significantly: the mattress in our 2nd apartment was unbearable.

Plussat: access to beach and staff were very nice

Miinukset: not in the center of town

Plussat: Helpful staff very nice Clean facilities

Plussat: Location is really good and it's right next to everything. I got the upgraded room which was very nice with my own bathroom. The bed was very comfortable. This is basic hotel where you can get a good night sleep on a budget.

Miinukset: Only 4 parking spaces..In a very cramped space. Yes parking is free but this could become a hustle sometimes during day when other cars park bad or block you.

Plussat: The staff is very courteous.

Miinukset: Heavy traffic noise very early in the morning. The noise caused by the cleaning staff. Parking capacity is only for 4 cars (small medium size) in a very narrow way, two in front and two in back line, this means that you have to ask to move the parked car behind your car or be asked to move yours ... You could leave the car key to the staff, they move it for you. No elevator. The stairwell is narrow, difficult to climb with a suitcase, some tiles are detached, be carefull.

Plussat: Great staff and common spaces

Miinukset: 3d floor without elevator Photos didn't match the actual room (specially the views)

Plussat: Pretty comfortable and friendly staff

Miinukset: The fact that the wc is inside your bedroom

Plussat: Very good hotel

Plussat: Location was good, staff was very nice and helpful.

Miinukset: Wifi didn't reached the room

Plussat: First class. The room was exceptionally cleaned every day and the staff could not have been more helpful.

Miinukset: Nothing.

Plussat: There was a problem with our room and they directly gave us a new one with the same standards

Miinukset: The parking spot

Plussat: Nice location

Miinukset: On a busy loud street. Poor breakfast...had to pay for coffee

Plussat: Olin kysynyt majoitusta mahdollisimman vähillä rapuilla. Olin saanut vastauksen, että on 9.n rappusta (siis ei hissiä) ja hintaan lisätään 17$. Tällaista majoitusta ei kuitenkaan ollut tarjolla. Majoitukseni oli ylimmässä kerroksessa ja ahtaat, hankalat ja huonon korkuiset raput. Respan tyttö auttoi melkoisen painavan matkalaukkuni kantamisessa. Huoneeseen kuuluvaan wc.hen mentiin parvekkeen kautta. Huone hyvin meluisa liikenteen ja rakennustöiden äänien vuoksi. Pyyhkeet ala-arvoisia. Lähtiessä respan nainen auttoi respakerrokseen matkalaukun kantamisessa, mutta ei alakertaan, minne oli vielä kolmet raput. Vetämällä alaspäin sain laukun kuljetettua. Onneksi polveni ja selkäni olivat nyt siinä kunnossa, että onnistuin asiassa.

Miinukset: Henkilökunnan 'voi voi' asenteesta ja välinpitämättömyydestä. Palveluhalukkus puuttui. Paikasta liian huono informaatio Booking.com.issa. Koko Israelissa tavallista, ettei ole hissejä. Se tieto pitäisi löytyä majoituspaikkojen esittelyssä!!!

Plussat: Although we arrived really late the man at reception could not have been more helpful. Parking on site was great and the bed was really comfy! It is basic but perfect for a one night stay if you’re passing through and really clean!

Plussat: My experience here was good. Professional people at the reception. I was looking for a quiet room and they managed to provide me one. The location is very good. Bus stops, market and laundry services close to the place. Downtown about 20 min walking.

Plussat: Unfortunately I can't say that there is anything that I liked about this hotel at all. The only thing I can thing of is maybe the view.

Miinukset: The website says that there is someone at the desk for 24 hours at a time. I was suprised to recieve a phone call at 10:00 from this hotel asking if I would be arriving, as well I specifically recall putting on the website that I would be arriving at 11:30. When I arrived in our place I had requested that the room have good air conditioning and a fridge with water in it, fortunately they gave me a fridge with no water and the AC didn't work at all. I as well requested a quite room to get sleep as I had a long day of travel and the neighbour five doors down the hall were screaming, I went down stairs to the front desk to find no one there. I tried to go outside to get fresh air but I was locked inside comepletely from both entrances and exits. I truly felt like I was in prison with people screaming. I went back to my room with not much choice and the beds were so uncomfortable that neither my friend nor I got any sleep at all (and that is besides the screaming neighbours). We decided to leave as soon as possible the next day to get out of prison and when we tried to check out we tried to tell the new man behind the counter what had happened the night before and he ignored us. He then said "you will give us a good review right?" and I tried to respond that I dont really use the internet so much as it distracts me from my studies. The man responded by rising his hand in a violent manner as if threatning me. So I complied only to escape from that horrible place.

Plussat: - pretty central location if you are looking for the usual spots (Bahai Gardens in walkable distance) - nice view on the harbor from many of the rooms and from the roof - VERY friendly and helpful staff - Rooms were comfortable and clean - bus stops with lots of lines nearby, so I guess you will be able to get around easily (if you rely on public transport). Intercity bus stop just 5 stations away. - have been happy with the choice overall and would recommend it to others

Miinukset: - squeezy parking, not for claustrophobic cars or drivers with a tendency to bump into stuff... - in a busy neighborhood. So if you are looking for a quiet, garden-style setting, this is not the one.

Plussat: Good location, comfortable room, very humor staff, will recommend to my friends.

Plussat: Haifa is a 1 stop destination and Satori hotel is a good solution. The staff is really available and can help you to plan anything from the hotel.

Miinukset: Didn't like there is 3 different entries to visit the Garden, including 1 entry only available up to the tour scheduled.

Plussat: Good location for the predominantly Russian speaking part of Haifa. Lively area with many shops and market a few steps away. Very helpful english speaking staff sorted out most issues Fridge good and aircon very powerful

Miinukset: No dried/UHT milk in rooms, loo-roll holder not fixed to wall properly

Plussat: I can't say I like anything

Miinukset: Bad odour , all in the hotel Beds, Shower , Soap cabinet broken , Dirty everywhere

Plussat: Everything is good. The room is so big!

Plussat: Good position and clean at a good price!

Plussat: Very well decorated and designed. Good choice of paintings

Plussat: We really enjoyed our stay in Satori hotel. We found it a lot prettier and cleaner than what we saw on the reviews.

Miinukset: I did not like the fact that we were quoted one price online ($153.82 and NIS 555.23) and charges another price in person ($183 and NIS649.60). I did not like the fact that we were charged the NIS94.39 for VAT when according to the VAT person at the airport, we should not have been charged the VAT. The noise overnight was terribly loud.

Plussat: place and stuff are grate

Miinukset: no cellular cover at all

Plussat: Spacious apartment with many extras, quiet location, easy access

Plussat: This is my favorite b&b in my favorite neighborhood in my favorite city in my favorite country. Residential neighborhoid. Just a few rooms here. Comfortable room and bed. Steamy hot shower. Tea, b coffee maker and refrigerator in room. TV if you want with multi channels and multi languages. Laundry machine in lobby. Small patio in front. Bus stops in both directions right in front to take you anywhere.

Miinukset: Nothing for me. Its location in Neve Shaanan was where I wanted to be. Really easy to go by bus anywhere from here, but if you want to be near something in particular, you may find this out of the way.

Plussat: Hostess was very pleasant. She let us leave our luggage after we checked out. Very accommodating.

Miinukset: Location far from tourist area of Haifa. Room was located on a noisy street; early in morning we were awakened by people talking from the room above us.

Plussat: The staff helpful. The room was very nice,

Miinukset: The were not lobby or facilities in the place - room only. The neighborhood.

Plussat: Iris our Hostess was great!

Miinukset: They could have had milk for the coffee!

Plussat: The woman at the front desk was very nice and friendly.

Miinukset: We rented the boutique room with the jacuzzi. When we came in the windows were wide open with no screens and there were a number of bugs In the room. It was also possible to hear every word from the people staying above us, and they were up until 5 AM so we got no sleep. The location was fine as was the staff, but overall this was not a good experience.

Plussat: the place is way too nice for a cheaper price..the owner Ms. Iris is very hospitable and she is very accomodating.. thank you Ms. Iris..

Plussat: It was quite

Plussat: Great service very good food and very helpful staff

Plussat: The views are lovely

Miinukset: We booked a family room for 4. On line we were promised a 27 square mr unit with kitchen facilities. It looked charming. What we Actually got was a 3x3.5 old room with old furnitures and tatty fittings, plus Dirty windows that were much smaller than in the pictures. Tiny, smelly and peeling bathroom, no towels, no hairdryer and no tissue paper, paper cups and the cheapest type of Nescafé is the market hotel’s idea for “kitchen facilities” and bathroom facilities. We could not turn on the sound on the TV set to a sufficient volume that will enable us to actually hear anything. All that didn’t bother the management to charge us 230(!)$. What a terrible value for money. Unbelievable!

Plussat: price of $60, that was all

Miinukset: No wifi, no breakfast, room was nothing like photos, hair in shower and toilet/sink. room was very small

Plussat: In Haifa there only is one place to stay for great room, really, really great staff and a kosher breakfast that will fill you up until dinner, the Market hotel is that place. Don't be fooled by the outside...our room was beautiful with a great view of the harbor and a wonderful shower. We arrived at midnight. We were greeted warmly and told we were upgraded to the 16th floor. Our friends, who would arrive the next day, were put next door. We went over all our details. He made sure our breakfast was ordered and Friday night dinner was taken care of as the Jewish Sabbath was the following day. Breakfast on Saturday morning was served an hour longer so guests could eat after services. There is a chapel but guests could make their own arrangements.

Miinukset: The location was not great for tourism, but who cared.

Plussat: Lobby, breakfast

Miinukset: Room size, level of maintenance.

Plussat: Not far from center

Miinukset: A multifunctional building with some levels aranged as hotel rooms.

Plussat: The room itself exceeded expectations - large, modern, very clean. Huge mirror, very comfortable bed, good shower, nice working table, place for suitcase, view to the city. Perfect for business and leisure. Parking possibility is a good bonus though it does not belong to the hotel (we paid 120 NIS for days in advance, were asked 40 NIS/day, i.e. subject to negotiation).

Miinukset: Location: market just behind the hotel sounds exotic but reality means a lot of trash and dirty streets. The hotel is not easy to find in the net of one-way streets. Glass wall/door to shower and WC in double room - looking modern but I would feel not comfortable to share the room with someone.

Plussat: We were in a renovated room, very comfortable bed and modern bathroom. There was some fruit and chocolate provided in the room upon arrival as well.

Miinukset: The water from the bathroom would go into the bedroom when opening the door. The location isn’t great, surroundings are shabby, as is the outside of the building.

Plussat: Fruits at room , very hospital stuff , modern trendy design specialty lobby

Miinukset: I thought room will be more comfortable design , the entrance is problem , it’s not direct next to Main Street in mall building , bed not very comfortable , no bath in the room as I booked just shower , and not closed enough which make the bathroom ground wet , little choices for breakfast

Plussat: I loved their breakfast and friendliness, everyone willing to go an extra mile

Miinukset: Not applicable