| Noutopaikka | David |
|---|---|
| Vuokraamosijainnit | 14 |
| Sijainti lentokentällä | 11 |
Avoid: Lousy car company!!!
Miinukset: They didnt have the car I reserved available.
I reserved a Toyota Fortuner, which is 4X4, they wanted to give me a Rav4 which is 2X4. they said they didnt have any 4X4 car available.
They said: "Too bad for You"
Lousy company, Avoid
Great!
Plussat: I love the Toyota Corolla.
Miinukset: Nothing. It was great.
Plussat: no more car rentals from the majors
Didn't know it was Holy Week, entire country shuts
Plussat: The car got very good gas mileage.
Miinukset: Wanted the Ford Fiesta, but wasn't able to get it. Also, the worst part was dropping off the car. We didn't realize it was Holy Week, and virtually the entire country shuts down on Thursday and (Good) Friday. The attendant did not tell us his office would be closed, and no one would be available for the drop off. We had to call a phone number that was posted on a sign on the front door. After several failed attempts, we were told to go to the David Airport, where we were again told we had gone to the wrong place. On our 3rd attempt, we made it to the (correct) airport office, and were taken care of. This cost us over an hour, and almost caused us to miss our only bus back to Panama City. It was very frustrating. Otherwise, no issues. Wanted the Ford Fiesta, though...
Miinukset: They overcharged us (by a lot) and then gave us a broken car. It was a car they KNEW had a battery problem. We had to be jumped 3 times because something was draining the battery. We called for help and they told us we would have to come to them (one hour away), without a functioning car?????? Instead we had to pay to repair just enough to get to them and then they refused to give us a discount on our overpriced rental. They gave us a functioning replacement but it was two classes down from what we reserved. RUN from this company!!!
Plussat: no more car rentals from the majors
Miinukset: They overcharged us (by a lot) and then gave us a broken car. It was a car they KNEW had a battery problem. We had to be jumped 3 times because something was draining the battery. We called for help and they told us we would have to come to them (one hour away), without a functioning car?????? Instead we had to pay to repair just enough to get to them and then they refused to give us a discount on our overpriced rental. They gave us a functioning replacement but it was two classes down from what we reserved. RUN from this company!!!
Plussat: Staff had selected use of English, having dealt with her on a previous occasion, I knew she could speak it. The so called insurance requirements is b.s. since I showed her I was covered in Panama.
Miinukset: We had to prove with before and after photos of the odometer and fuel gage that the amount of gas was the same. Very frustrating, will consider a different company my next visit to Panama!!
Costly Insurane
Plussat: I was shocked and pleased at the initial low price of the rental. They get you on insurance. Obligatory insurance is over$17 per day and if you want any insurance to cover any damage to the car, the cost is an additional $18 per day.
Hidden costs
Miinukset: There were hidden costs on this reservation that were not on my final summary. These costs amounted to over two times the cost that I was quoted by Kayak due to specific Panama 3rd party insurance requirements.
Older but 'dependable' car
Plussat: Service was excellent. Location a short walk from the airport.
Miinukset: Older car without an auxiliary jack. Air circulation was not working 100% and windows would fog up.
Plussat: Staff had selected use of English, having dealt with her on a previous occasion, I knew she could speak it. The so called insurance requirements is b.s. since I showed her I was covered in Panama.
Miinukset: We had to prove with before and after photos of the odometer and fuel gage that the amount of gas was the same. Very frustrating, will consider a different company my next visit to Panama!!
Older but 'dependable' car
Plussat: Service was excellent. Location a short walk from the airport.
Miinukset: Older car without an auxiliary jack. Air circulation was not working 100% and windows would fog up.
Costly Insurane
Plussat: I was shocked and pleased at the initial low price of the rental. They get you on insurance. Obligatory insurance is over$17 per day and if you want any insurance to cover any damage to the car, the cost is an additional $18 per day.
Hidden costs
Miinukset: There were hidden costs on this reservation that were not on my final summary. These costs amounted to over two times the cost that I was quoted by Kayak due to specific Panama 3rd party insurance requirements.
Plussat: Sort of
Miinukset: Said Audi g4 was cheap Kia Rio not a great car!
safety hazard -- bald tires on rental car
Plussat: Similar to Thrifty in U.S., but this was outweighed by lack of tread on rentail car tires.
Miinukset: Thrifty employee acted as though renting a car with almost no tread on its tires was normal.
Great car for a great price
Plussat: Good, reliable car tgat easily fir 4 adults plus all their luggage (mist of us traveled light). Friendly service at pick up and drop off. The car was very clean when we picked it up.
Miinukset: Although the car was super cheap, the insurance was quite steep. Tge website didn’t mention anything about the cost of the insurance; we had expected extra costs for it, but not this much. It would be good if tge website were more transparent on the topic.
They still owe me a $300 refund! It's been 11 days.
Plussat: Not much.
Miinukset: We ordered a Jeep Wrangler and were only offered a Suzuki Jimmy that could practically fit in the back seat of the Wrangler. They refused to drop the price, saying it was a comparable vehicle and a Wrangler was not available. We were also told that it is mandatory to get full insurance in the country of Panama, so the price immediately went from the quoted $78 to $350 for the week.
Then we ended up getting a vehicle from my wife's family, so I returned the Jimmy after only 3 hours. I added fuel to it and was told I would still be charged for 1 full day, at just over $44. I was told they would refund the remaining $300 and as of today, 11 days after the rental, I still don't have my refund. I intend to seek legal action if I don't get my money back very soon.
Charged 10X's the cost quoated
Plussat: Good vehicle, clean
Miinukset: Cost was 10X's the quote when booked online. FORCED to take extra insurance or would not let us rent
Miinukset: Getting held hostage over insurance that my CC already covers and having a letter from insurance company in English and Spanish that clarifies the issue being ignored. Be careful as u show up and are hit with uneccessary fees and are stuck
Overall very good except for one thing
Plussat: Car was great, no issues.
Miinukset: Forced to purchase mandatory collision coverage or they would not let me have the car. Supposedly this is common in Panama. I believe I was covered with my credit card insurance. This raised the price a ton.
Miinukset: At registration, agent trying several times to put add=ons into the bill.
Otherwise, good car. Delivered clean and in good condition.
Worst car rental experience ever
Plussat: Nothing
Miinukset: After a 20 min line they just said to me that my reservation was automatically canceled because im local(panamanian) and online reservations are only for tourists.
I had to looked for others car rental companies and thanks to Alamo Rent a car they save my weekend.
So stupid to said or to even have a policy (that no one knows about it) that affects local people.
The payment
Plussat: They don't accept payment online for a company group.
Miinukset: Everything we can do even the payment.
Plussat: Easy access
Miinukset: The forced Insurance by the person at the counter.
I already had Insurance that covers myself and everything I drive in the world.
Bait and switch?
Plussat: Not sure if that is the right description but there are no prices available as advertised on kayak, not even close.
Miinukset: See abive
Great car for a great price
Plussat: Good, reliable car tgat easily fir 4 adults plus all their luggage (mist of us traveled light). Friendly service at pick up and drop off. The car was very clean when we picked it up.
Miinukset: Although the car was super cheap, the insurance was quite steep. Tge website didn’t mention anything about the cost of the insurance; we had expected extra costs for it, but not this much. It would be good if tge website were more transparent on the topic.
Overall very good except for one thing
Plussat: Car was great, no issues.
Miinukset: Forced to purchase mandatory collision coverage or they would not let me have the car. Supposedly this is common in Panama. I believe I was covered with my credit card insurance. This raised the price a ton.
Miinukset: At registration, agent trying several times to put add=ons into the bill.
Otherwise, good car. Delivered clean and in good condition.
Bait and switch?
Plussat: Not sure if that is the right description but there are no prices available as advertised on kayak, not even close.
Miinukset: See abive
Plussat: Sort of
Miinukset: Said Audi g4 was cheap Kia Rio not a great car!
safety hazard -- bald tires on rental car
Plussat: Similar to Thrifty in U.S., but this was outweighed by lack of tread on rentail car tires.
Miinukset: Thrifty employee acted as though renting a car with almost no tread on its tires was normal.
They still owe me a $300 refund! It's been 11 days.
Plussat: Not much.
Miinukset: We ordered a Jeep Wrangler and were only offered a Suzuki Jimmy that could practically fit in the back seat of the Wrangler. They refused to drop the price, saying it was a comparable vehicle and a Wrangler was not available. We were also told that it is mandatory to get full insurance in the country of Panama, so the price immediately went from the quoted $78 to $350 for the week.
Then we ended up getting a vehicle from my wife's family, so I returned the Jimmy after only 3 hours. I added fuel to it and was told I would still be charged for 1 full day, at just over $44. I was told they would refund the remaining $300 and as of today, 11 days after the rental, I still don't have my refund. I intend to seek legal action if I don't get my money back very soon.
Charged 10X's the cost quoated
Plussat: Good vehicle, clean
Miinukset: Cost was 10X's the quote when booked online. FORCED to take extra insurance or would not let us rent
Miinukset: Getting held hostage over insurance that my CC already covers and having a letter from insurance company in English and Spanish that clarifies the issue being ignored. Be careful as u show up and are hit with uneccessary fees and are stuck
Worst car rental experience ever
Plussat: Nothing
Miinukset: After a 20 min line they just said to me that my reservation was automatically canceled because im local(panamanian) and online reservations are only for tourists.
I had to looked for others car rental companies and thanks to Alamo Rent a car they save my weekend.
So stupid to said or to even have a policy (that no one knows about it) that affects local people.
The payment
Plussat: They don't accept payment online for a company group.
Miinukset: Everything we can do even the payment.
Plussat: Easy access
Miinukset: The forced Insurance by the person at the counter.
I already had Insurance that covers myself and everything I drive in the world.
Perustuu todellisten KAYAK-käyttäjien arvosteluihin ja asiakasarviopisteisiin, parhaat autonvuokrauksen toimipisteet David ovat Alamo (8,7, 6474 arvostelua), Avis (7,6, 2244 arvostelua), ja Budget (7,4, 4171 arvostelua).
Tutustu mittavaan car rental location map löytääksesi parhaat vuokra-autot läheltäsi.
