Autonvuokraus Ferney-Voltaire

1 sijainti kohteessa Ferney-Voltaire

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Budget arvostelua

Autonvuokrauksen sijainnit

Budget

Sijainnit kohteessa Ferney-Voltaire

Geneve Apt Secteur France

Kaikki Budget arvostelut

Budget arvostelut: Ferney-Voltaire

Viimeaikaiset arvostelut

Kaikki arvostelut
Positiivinen
Neutraali
Negatiivinen

6,8

Miinukset: Stuff

Arvosteltu lokak. 2019

arvostelut:
5,2

Plussat: Friendly staff

Miinukset: But mis-sold, oversold, IT glitches etc

Arvosteltu lokak. 2019

arvostelut:
6,8

Plussat: Staff was helpful but they tagged on charges that I did not agree to or was not aware of

Arvosteltu syysk. 2019

arvostelut:
4,8

Miinukset: First we arrived to the airport and NO ONE was there so we couldn’t pick up the car on Friday and had to get back to the airport on Saturday wasting our time and money to pick up the car

Arvosteltu syysk. 2019

arvostelut:
10,0

Plussat: Staff was very friendly and understanding. They made the whole experience enjoyable.

Miinukset: The only confusion was part of the airport of Geneva where there is French and Swiss side. My reservation was on the French side and I went to Swiss side not knowing there's 2 different parts of the airport.

Arvosteltu elok. 2019

arvostelut:
2,8

Plussat: - We got an upgrade to the car we ordered, which was very nice

Miinukset: - The directions to get back to the airport are misleading. The printed directions that are provided are not fully accurate - Despite promising to charge us only 7 days, Budget ended up charging us for an extra day even though we were over only by 45 mins due to their poor directions

Arvosteltu heinäk. 2019

arvostelut:
10,0

Plussat: Despite our late arrival the lady who served us was extremely knowledgeable about the services, advised us on the various options & was extremely helpful & courteous. The car was very clean and we had no issues whatsoever in general a very pleasant experience.

Arvosteltu heinäk. 2019

arvostelut:
6,0

Plussat: Once we got there the drop off was okay until we learned that we could not get to our gate from that side of the airport.

Miinukset: It needs to be clear that some cars are on the French side and others are in the Swiss side of the airport. It cost us a lot of time and caused undue stress on our return. Agents need to verify flight information for the return and give clear directions about how best to return the car.

Arvosteltu kesäk. 2019

arvostelut:
5,6

Plussat: Drop off was easy.

Miinukset: There was only one member of staff helping so the lines took forever. There should be at least 2 people at the desk at all times. I asked for a compact car and i got "upgraded" to an SUV. I didn't want the SUV because i knew i was going to places with narrow streets. No compact available i was told.

Arvosteltu toukok. 2019

arvostelut:
8,4

Plussat: good car, good price

Miinukset: long wait for pick up; restrictions against driving in CH

Arvosteltu huhtik. 2019

arvostelut:
4,8

Miinukset: I was explained different charges but the final was way higher. I reported the concern but still waiting for their response.

Arvosteltu huhtik. 2019

arvostelut:
10,0

Plussat: Both to yes

Miinukset: All good..

Arvosteltu huhtik. 2019

arvostelut:

10,0

Plussat: Staff was very friendly and understanding. They made the whole experience enjoyable.

Miinukset: The only confusion was part of the airport of Geneva where there is French and Swiss side. My reservation was on the French side and I went to Swiss side not knowing there's 2 different parts of the airport.

Arvosteltu elok. 2019

arvostelut:
10,0

Plussat: Despite our late arrival the lady who served us was extremely knowledgeable about the services, advised us on the various options & was extremely helpful & courteous. The car was very clean and we had no issues whatsoever in general a very pleasant experience.

Arvosteltu heinäk. 2019

arvostelut:
10,0

Plussat: Both to yes

Miinukset: All good..

Arvosteltu huhtik. 2019

arvostelut:

6,8

Miinukset: Stuff

Arvosteltu lokak. 2019

arvostelut:
6,8

Plussat: Staff was helpful but they tagged on charges that I did not agree to or was not aware of

Arvosteltu syysk. 2019

arvostelut:
8,4

Plussat: good car, good price

Miinukset: long wait for pick up; restrictions against driving in CH

Arvosteltu huhtik. 2019

arvostelut:

5,2

Plussat: Friendly staff

Miinukset: But mis-sold, oversold, IT glitches etc

Arvosteltu lokak. 2019

arvostelut:
4,8

Miinukset: First we arrived to the airport and NO ONE was there so we couldn’t pick up the car on Friday and had to get back to the airport on Saturday wasting our time and money to pick up the car

Arvosteltu syysk. 2019

arvostelut:
2,8

Plussat: - We got an upgrade to the car we ordered, which was very nice

Miinukset: - The directions to get back to the airport are misleading. The printed directions that are provided are not fully accurate - Despite promising to charge us only 7 days, Budget ended up charging us for an extra day even though we were over only by 45 mins due to their poor directions

Arvosteltu heinäk. 2019

arvostelut:
6,0

Plussat: Once we got there the drop off was okay until we learned that we could not get to our gate from that side of the airport.

Miinukset: It needs to be clear that some cars are on the French side and others are in the Swiss side of the airport. It cost us a lot of time and caused undue stress on our return. Agents need to verify flight information for the return and give clear directions about how best to return the car.

Arvosteltu kesäk. 2019

arvostelut:
5,6

Plussat: Drop off was easy.

Miinukset: There was only one member of staff helping so the lines took forever. There should be at least 2 people at the desk at all times. I asked for a compact car and i got "upgraded" to an SUV. I didn't want the SUV because i knew i was going to places with narrow streets. No compact available i was told.

Arvosteltu toukok. 2019

arvostelut:
4,8

Miinukset: I was explained different charges but the final was way higher. I reported the concern but still waiting for their response.

Arvosteltu huhtik. 2019

arvostelut:

Rankattu nro 2

Dollar

7,3 Hyvä (6 408 arvostelua)

1 sijainti kohteessa Ferney-Voltaire

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Dollar arvostelua

Autonvuokrauksen sijainnit

Dollar

Sijainnit kohteessa Ferney-Voltaire

Geneva Airport French Side

+33 2 27 17 86 80

Kaikki Dollar arvostelut

Dollar arvostelut: Ferney-Voltaire

Viimeaikaiset arvostelut

Kaikki arvostelut
Positiivinen
Neutraali
Negatiivinen

7,2

Miinukset: Geneva Airport pick up and drop off location is on the French, not Swiss, side of the airport, and was a nightmare to find. It was very stress-inducing to find it when dropping the car back, and being lost for awhile I almost missed my flight, having to run through the airport to make it!

Arvosteltu lokak. 2019

arvostelut:
2,0

Miinukset: They lost my reservation

Arvosteltu elok. 2019

arvostelut:
4,0

Miinukset: Car was filthy and the radio did not work

Arvosteltu elok. 2019

arvostelut:
3,6

Miinukset: Waiting at the counter over 30 min Wrong directions (French side, not Swiss)

Arvosteltu elok. 2019

arvostelut:
8,4

I rented from Avis, went to Hertz counter and drov

Plussat: Pretty much everything.

Miinukset: Nothing.

Arvosteltu lokak. 2016

arvostelut:
10,0

compulsory vs. additional insurance offers

Miinukset: Just one thing: I believe the lady was not perfectly aware of French regulations on compulsory insurance when she told us we would have no insurance at all if we did not take their own insurance offers. I suspect this is false and misleading, especially to foreign visitors; and that some training of staff on that point is necessary.

Arvosteltu tammik. 2016

arvostelut:

10,0

compulsory vs. additional insurance offers

Miinukset: Just one thing: I believe the lady was not perfectly aware of French regulations on compulsory insurance when she told us we would have no insurance at all if we did not take their own insurance offers. I suspect this is false and misleading, especially to foreign visitors; and that some training of staff on that point is necessary.

Arvosteltu tammik. 2016

arvostelut:

7,2

Miinukset: Geneva Airport pick up and drop off location is on the French, not Swiss, side of the airport, and was a nightmare to find. It was very stress-inducing to find it when dropping the car back, and being lost for awhile I almost missed my flight, having to run through the airport to make it!

Arvosteltu lokak. 2019

arvostelut:
8,4

I rented from Avis, went to Hertz counter and drov

Plussat: Pretty much everything.

Miinukset: Nothing.

Arvosteltu lokak. 2016

arvostelut:

2,0

Miinukset: They lost my reservation

Arvosteltu elok. 2019

arvostelut:
4,0

Miinukset: Car was filthy and the radio did not work

Arvosteltu elok. 2019

arvostelut:
3,6

Miinukset: Waiting at the counter over 30 min Wrong directions (French side, not Swiss)

Arvosteltu elok. 2019

arvostelut:

Rankattu nro 3

Hertz

6,8 Hyvä (33 arvostelua)

1 sijainti kohteessa Ferney-Voltaire

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Hertz arvostelua

Autonvuokrauksen sijainnit

Hertz

Sijainnit kohteessa Ferney-Voltaire

Geneva Airport French Side

+33 2 27 17 86 80

Kaikki Hertz arvostelut

Hertz arvostelut: Ferney-Voltaire

Viimeaikaiset arvostelut

Kaikki arvostelut
Positiivinen
Neutraali
Negatiivinen

6,0

Miinukset: We had requested a minivan with 7 seats and got a Renault that had 2 seats in trunk with no trunk space.

Arvosteltu elok. 2019

arvostelut:
6,0

Confusing

Miinukset: There were no staff members when we first arrived. Instructions on how to proceed were posted on a wall. Then suddenly 4 staffers appeared out of nowhere.

Arvosteltu syysk. 2018

arvostelut:
7,6

OK I guess

Plussat: We ended up getting a brand new vehicle, which was nice.

Miinukset: We waited about 45 minutes for them to prep the vehicle. Not sure why it took so long. Also, it was supposed to include GPS, but they didn't have a memory card for the GPS, so they gave us a portable one. The portable one hadn't been updated in 89 months! Which caused all sorts of technical problems and made the GPS really hard to use. Also, we had to buy the Swiss vignette, as it didn't come with one.

Arvosteltu heinäk. 2018

arvostelut:
10,0

Peace of mind

Plussat: We were given a hybrid automatic Toyota which, after the initial confusion (how do you start this car?) was great. I managed to get 78 mpg! Service at both pickup and drop off was quick and efficient. I shall always rent from Hertz in the future. (And take the full insurance as it is so worth the peace of mind)

Arvosteltu kesäk. 2018

arvostelut:
7,2

Miinukset: It was very confusing to pick up a car on the French vs the Swiss side of the Geneva Airport. Also, our car was not ready. While we ended up with a nice upgrade, it also cost us more than we planned

Arvosteltu kesäk. 2018

arvostelut:
3,2

Miinukset: Low quality screen winpers Tires not ready for winter snow Car lights not well reflecting

Arvosteltu huhtik. 2018

arvostelut:
5,6

Miinukset: We put our credit card details in and pre booked the insurance. Once we got to the car rental pick up they had no credit card details in the system and we had to pay a ridiculous amount more for the insurance. We were also not told or informed to not drive back through Geneva to drop off our car off at Geneva airport so we also had to pay a 40 franc tax! We will not be using Kayak again because of this experience. As the overall cost was much much more than stated or indicated when initially booking. Melissa

Arvosteltu huhtik. 2018

arvostelut:
9,2

Convenient Pickup on French side.

Plussat: This is a great location if you intend to drive the car into France. If Switzerland is your destination you will have to buy a 40EUR Swiss vignette. The pickup was fast and efficient. The car was in excellent condition.

Arvosteltu huhtik. 2018

arvostelut:
6,4

Flat tire ruined an otherwise good experience

Miinukset: We got a flat tire while driving on the freeway from Val D'Isere to Paris. Could not figure out the spare as guide written in french. Used a fix a flat cannister to fill up and get us to nearest Hertz office where they helped us put on the spare (temporary) tire. Made it to Paris to find out charging us 200 Euro ($250) for the flat!! Very disappointing as it was not a result of anything we did wrong and was likely the result of a tire defect. This is poor customer service and I will never use Hertz again!

Arvosteltu maalisk. 2018

arvostelut:
3,2

Poor website and issues on insurance and clealiness

Plussat: Not much

Miinukset: The website kept throwing me off everytime I tried choosing options. Specially when I chose the Insurance @ 10 Euros a day and they tried to modify the vehicle return time. Finally through exasperation I booked the vehicle hoping to chang the return time and insurance at the desk. Although I was able to change the return time with little difficulty, the insurance was a shocking 250 Euros for the 5 days. At a rough calculation, that would amount to a whopping 18 thousand Euros for a year which more than the value of the vehicle !!! A racket no doubt. The other point of disappointment was that the vehicle was reaking of cigarettes ; as a non-smoker I found it disgusting. Having handed in the vehicle I was refused any receipt to state that it was returned in the same condition when taken. I was advised the agent that I would receive a receipt, but 24 hrs has lapsed with no such receipt. Overhaul, not a very professional transaction.

Arvosteltu maalisk. 2018

arvostelut:
2,0

SUV. Came without winter tires. Tires were bald!! Chains were the wto

Plussat: I could return car early and hopefully get a partial refund.

Miinukset: Had to cut trip short and was limited where to go. Just dangerous

Arvosteltu maalisk. 2018

arvostelut:
4,0

Awful Service and No Winter Tires

Miinukset: Hertz charged a ridiculous additional rate €250 for insurance if you didn’t want to put down a €1000 euro deposit. This was not previously part of the rental contract. The car was also only equipped with summer tires and there was still a significant mount of snow around Geneva and the Chamonix-mont-blanc pass. They offered snow chains for an additional €50. This was also not covered in the online rental agreement. Could not be more displeased with the overall customer service or the Hertz product. Will not be renting from Hertz again!

Arvosteltu maalisk. 2018

arvostelut:

10,0

Peace of mind

Plussat: We were given a hybrid automatic Toyota which, after the initial confusion (how do you start this car?) was great. I managed to get 78 mpg! Service at both pickup and drop off was quick and efficient. I shall always rent from Hertz in the future. (And take the full insurance as it is so worth the peace of mind)

Arvosteltu kesäk. 2018

arvostelut:
9,2

Convenient Pickup on French side.

Plussat: This is a great location if you intend to drive the car into France. If Switzerland is your destination you will have to buy a 40EUR Swiss vignette. The pickup was fast and efficient. The car was in excellent condition.

Arvosteltu huhtik. 2018

arvostelut:

7,6

OK I guess

Plussat: We ended up getting a brand new vehicle, which was nice.

Miinukset: We waited about 45 minutes for them to prep the vehicle. Not sure why it took so long. Also, it was supposed to include GPS, but they didn't have a memory card for the GPS, so they gave us a portable one. The portable one hadn't been updated in 89 months! Which caused all sorts of technical problems and made the GPS really hard to use. Also, we had to buy the Swiss vignette, as it didn't come with one.

Arvosteltu heinäk. 2018

arvostelut:
7,2

Miinukset: It was very confusing to pick up a car on the French vs the Swiss side of the Geneva Airport. Also, our car was not ready. While we ended up with a nice upgrade, it also cost us more than we planned

Arvosteltu kesäk. 2018

arvostelut:

6,0

Miinukset: We had requested a minivan with 7 seats and got a Renault that had 2 seats in trunk with no trunk space.

Arvosteltu elok. 2019

arvostelut:
6,0

Confusing

Miinukset: There were no staff members when we first arrived. Instructions on how to proceed were posted on a wall. Then suddenly 4 staffers appeared out of nowhere.

Arvosteltu syysk. 2018

arvostelut:
3,2

Miinukset: Low quality screen winpers Tires not ready for winter snow Car lights not well reflecting

Arvosteltu huhtik. 2018

arvostelut:
5,6

Miinukset: We put our credit card details in and pre booked the insurance. Once we got to the car rental pick up they had no credit card details in the system and we had to pay a ridiculous amount more for the insurance. We were also not told or informed to not drive back through Geneva to drop off our car off at Geneva airport so we also had to pay a 40 franc tax! We will not be using Kayak again because of this experience. As the overall cost was much much more than stated or indicated when initially booking. Melissa

Arvosteltu huhtik. 2018

arvostelut:
6,4

Flat tire ruined an otherwise good experience

Miinukset: We got a flat tire while driving on the freeway from Val D'Isere to Paris. Could not figure out the spare as guide written in french. Used a fix a flat cannister to fill up and get us to nearest Hertz office where they helped us put on the spare (temporary) tire. Made it to Paris to find out charging us 200 Euro ($250) for the flat!! Very disappointing as it was not a result of anything we did wrong and was likely the result of a tire defect. This is poor customer service and I will never use Hertz again!

Arvosteltu maalisk. 2018

arvostelut:
3,2

Poor website and issues on insurance and clealiness

Plussat: Not much

Miinukset: The website kept throwing me off everytime I tried choosing options. Specially when I chose the Insurance @ 10 Euros a day and they tried to modify the vehicle return time. Finally through exasperation I booked the vehicle hoping to chang the return time and insurance at the desk. Although I was able to change the return time with little difficulty, the insurance was a shocking 250 Euros for the 5 days. At a rough calculation, that would amount to a whopping 18 thousand Euros for a year which more than the value of the vehicle !!! A racket no doubt. The other point of disappointment was that the vehicle was reaking of cigarettes ; as a non-smoker I found it disgusting. Having handed in the vehicle I was refused any receipt to state that it was returned in the same condition when taken. I was advised the agent that I would receive a receipt, but 24 hrs has lapsed with no such receipt. Overhaul, not a very professional transaction.

Arvosteltu maalisk. 2018

arvostelut:
2,0

SUV. Came without winter tires. Tires were bald!! Chains were the wto

Plussat: I could return car early and hopefully get a partial refund.

Miinukset: Had to cut trip short and was limited where to go. Just dangerous

Arvosteltu maalisk. 2018

arvostelut:
4,0

Awful Service and No Winter Tires

Miinukset: Hertz charged a ridiculous additional rate €250 for insurance if you didn’t want to put down a €1000 euro deposit. This was not previously part of the rental contract. The car was also only equipped with summer tires and there was still a significant mount of snow around Geneva and the Chamonix-mont-blanc pass. They offered snow chains for an additional €50. This was also not covered in the online rental agreement. Could not be more displeased with the overall customer service or the Hertz product. Will not be renting from Hertz again!

Arvosteltu maalisk. 2018

arvostelut:

Rankattu nro 4

Enterprise

7,1 Hyvä (11 arvostelua)

1 sijainti kohteessa Ferney-Voltaire

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Enterprise arvostelua

Autonvuokrauksen sijainnit

Enterprise

Sijainnit kohteessa Ferney-Voltaire

Geneva Airport French Side

+33 4 50 99 31 42

Kaikki Enterprise arvostelut

Enterprise arvostelut: Ferney-Voltaire

Viimeaikaiset arvostelut

Kaikki arvostelut
Positiivinen
Neutraali
Negatiivinen

10,0

Easy holiday motoring

Plussat: Easy, hassle free Car had a swiss motorway vignette.

Miinukset: Had no issues

Arvosteltu syysk. 2018

arvostelut:
3,6

Insurance

Miinukset: The agent at the desk told us that the local law required us to take out local full collision insurance, in spite of the fact that I had already purchased such insurance online. She was not willing to let us have the car unless we purchased the insurance. This left us no choice and cost us an extra $250!!! Of course I am going to demand that KAYAK (who, if this requirement is correct, misled us) or Enterprise (who, if this requirement is false, lied to us) reimburse us fully for the $250.

Arvosteltu elok. 2018

arvostelut:
2,0

Plussat: its pretty hard to like anything about a car rental company that doesnt have a car to rent.

Miinukset: They didnt have any cars to rent even though we booked a car beforehand.

Arvosteltu elok. 2017

arvostelut:
3,6

Poor service, lack of information

Miinukset: Picked up the car on the French side of Geneva Airport had to wait 40 minutes why the staff took a break. When told them that we would be traveling to Annecy in France they told us to travel through Switzerland, we were not told about a 40 Swiss Franc road tax we would need to pay as the rental car did not have the road tax on it. When asked about this when dropping the car off the customer rep just shrugged us off and said its not there problem

Arvosteltu elok. 2017

arvostelut:
10,0

Plussat: Agent was very helpful and flexible

Arvosteltu syysk. 2016

arvostelut:

10,0

Easy holiday motoring

Plussat: Easy, hassle free Car had a swiss motorway vignette.

Miinukset: Had no issues

Arvosteltu syysk. 2018

arvostelut:
10,0

Plussat: Agent was very helpful and flexible

Arvosteltu syysk. 2016

arvostelut:

3,6

Insurance

Miinukset: The agent at the desk told us that the local law required us to take out local full collision insurance, in spite of the fact that I had already purchased such insurance online. She was not willing to let us have the car unless we purchased the insurance. This left us no choice and cost us an extra $250!!! Of course I am going to demand that KAYAK (who, if this requirement is correct, misled us) or Enterprise (who, if this requirement is false, lied to us) reimburse us fully for the $250.

Arvosteltu elok. 2018

arvostelut:
2,0

Plussat: its pretty hard to like anything about a car rental company that doesnt have a car to rent.

Miinukset: They didnt have any cars to rent even though we booked a car beforehand.

Arvosteltu elok. 2017

arvostelut:
3,6

Poor service, lack of information

Miinukset: Picked up the car on the French side of Geneva Airport had to wait 40 minutes why the staff took a break. When told them that we would be traveling to Annecy in France they told us to travel through Switzerland, we were not told about a 40 Swiss Franc road tax we would need to pay as the rental car did not have the road tax on it. When asked about this when dropping the car off the customer rep just shrugged us off and said its not there problem

Arvosteltu elok. 2017

arvostelut:

Rankattu nro 5

Europcar

6,6 Hyvä (8 arvostelua)

1 sijainti kohteessa Ferney-Voltaire

╳

Europcar arvostelua

Autonvuokrauksen sijainnit

Europcar

Sijainnit kohteessa Ferney-Voltaire

Arrival Hall (french Side)

Kaikki Europcar arvostelut

Europcar arvostelut: Ferney-Voltaire

Viimeaikaiset arvostelut

Kaikki arvostelut
Positiivinen
Neutraali
Negatiivinen

8,8

Plussat: Staff was real friendly, and professional. Vehicle was very nice.

Miinukset: The drop off was very complicated as poorly sign posted

Arvosteltu maalisk. 2019

arvostelut:
3,2

Plussat: nothing

Miinukset: the service was terrible. the car was dirty. no one escorted us to the car and we had to look for it ourselves. both mirrors were broken and no one bothered to fix them or even write it down. the representative of the company tried again and again the sell us editions for unfair prices.

Arvosteltu maalisk. 2019

arvostelut:
7,2

Plussat: Extremely nice and polite employee at pickup counter.

Miinukset: The car had a small fault, the tank counter did not show 'full' even if it was actually full. Caused much perplexity and several attempts to refill the tank at gas stations, with considerable waste of time.

Arvosteltu helmik. 2019

arvostelut:
4,0

Miinukset: The car did not have winter tires, a warning light was on, smelled of cigarettes, and it did not have a Swiss highway sticker ($40 extra cost).

Arvosteltu helmik. 2019

arvostelut:
2,0

Plussat: No, the staff was not helpful at all. They simply directed me to call customer service. I had a reservation for 11pm pick up, and yet, when I showed up to the counter to pick up, there was a sign that said they closed at 11pm.

Miinukset: I went to pick up the car from the French side of the Geneva airport, and the counter was closed. No one was there, and they had a sign that said the counter closed at 11pm. However, my reservation was for an 11pm pick up.

Arvosteltu helmik. 2019

arvostelut:
10,0

Excellent value but summer tyres and no chains!

Plussat: The staff were very helpful and coverage/contract clear.

Miinukset: Disappointed with the summer tyres and chains were not included. Fortunately our destination and weather conditions did not require either.

Arvosteltu jouluk. 2018

arvostelut:

8,8

Plussat: Staff was real friendly, and professional. Vehicle was very nice.

Miinukset: The drop off was very complicated as poorly sign posted

Arvosteltu maalisk. 2019

arvostelut:
10,0

Excellent value but summer tyres and no chains!

Plussat: The staff were very helpful and coverage/contract clear.

Miinukset: Disappointed with the summer tyres and chains were not included. Fortunately our destination and weather conditions did not require either.

Arvosteltu jouluk. 2018

arvostelut:

7,2

Plussat: Extremely nice and polite employee at pickup counter.

Miinukset: The car had a small fault, the tank counter did not show 'full' even if it was actually full. Caused much perplexity and several attempts to refill the tank at gas stations, with considerable waste of time.

Arvosteltu helmik. 2019

arvostelut:

3,2

Plussat: nothing

Miinukset: the service was terrible. the car was dirty. no one escorted us to the car and we had to look for it ourselves. both mirrors were broken and no one bothered to fix them or even write it down. the representative of the company tried again and again the sell us editions for unfair prices.

Arvosteltu maalisk. 2019

arvostelut:
4,0

Miinukset: The car did not have winter tires, a warning light was on, smelled of cigarettes, and it did not have a Swiss highway sticker ($40 extra cost).

Arvosteltu helmik. 2019

arvostelut:
2,0

Plussat: No, the staff was not helpful at all. They simply directed me to call customer service. I had a reservation for 11pm pick up, and yet, when I showed up to the counter to pick up, there was a sign that said they closed at 11pm.

Miinukset: I went to pick up the car from the French side of the Geneva airport, and the counter was closed. No one was there, and they had a sign that said the counter closed at 11pm. However, my reservation was for an 11pm pick up.

Arvosteltu helmik. 2019

arvostelut:

Rankattu nro 6

Avis

6,4 Hyvä (12 arvostelua)

1 sijainti kohteessa Ferney-Voltaire

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Avis arvostelua

Autonvuokrauksen sijainnit

Avis

Sijainnit kohteessa Ferney-Voltaire

Geneva Airport French Side

Kaikki Avis arvostelut

Avis arvostelut: Ferney-Voltaire

Viimeaikaiset arvostelut

Kaikki arvostelut
Positiivinen
Neutraali
Negatiivinen

7,6

Miinukset: Renting on French side of the airport is much more difficult and time consuming than renting on the Swiss side. Trade off is that pricing is MUCH lower. Avis car and service was good. Getting in and out of the facility is more difficult and required an additional customs inspection at airport

Arvosteltu heinäk. 2019

arvostelut:
9,6

Plussat: Staff was very friendly and professional

Miinukset: More assistants helping at the desk, we waited 35 minutes before we got the car.

Arvosteltu heinäk. 2019

arvostelut:
7,6

Miinukset: Drop off experience was poor. Nobody was in the parking area, and there was no empty parking slot for the car. So I had to call the Avis manager, who told me that I can just drop the car in the middle of the corridor.

Arvosteltu huhtik. 2019

arvostelut:
3,2

Plussat: Car and easy access to car pickup

Miinukset: Price did not match what was reserved, petrol tank issue, insurances issues

Arvosteltu heinäk. 2018

arvostelut:
8,4

Crew for the car's revision at the pick-up/drop-off needed

Plussat: Crew is good.

Miinukset: Crew for the car's revision at the pick-up/drop-off needed, so, if the car have any detail, you have to back all the way to the counter.

Arvosteltu heinäk. 2018

arvostelut:
5,6

Smelled like cigarrettes

Plussat: It was cheap,

Miinukset: Got a smaller car than was depicted online, car had the worst cigarette smell that made we almost want to vomit. Got hit for a $150 cleaning fee and $60 fee for parking it in the wrong spot even though it was still an avis lot. Will not be renting from this company again.

Arvosteltu maalisk. 2018

arvostelut:
2,0

Feedback

Plussat: Only positive was that the car had navigation.

Miinukset: The process of picking up the car was a hassle. They tried to up sell me twice (on the type of car). They also gave me a car with summer tires in March in France/Switzerland, that was very very dangerous. The return process was poor as well.

Arvosteltu maalisk. 2018

arvostelut:
2,0

Terrible experience

Plussat: Nice staff

Miinukset: They charged me almost double my reservation cost. Did not have the van I reserved. Moved me to the French side of the airport rather than the swiss which has all sorts of ramification if you want to drive on the Swiss highway system. TERRIBLE

Arvosteltu maalisk. 2018

arvostelut:

9,6

Plussat: Staff was very friendly and professional

Miinukset: More assistants helping at the desk, we waited 35 minutes before we got the car.

Arvosteltu heinäk. 2019

arvostelut:

7,6

Miinukset: Renting on French side of the airport is much more difficult and time consuming than renting on the Swiss side. Trade off is that pricing is MUCH lower. Avis car and service was good. Getting in and out of the facility is more difficult and required an additional customs inspection at airport

Arvosteltu heinäk. 2019

arvostelut:
7,6

Miinukset: Drop off experience was poor. Nobody was in the parking area, and there was no empty parking slot for the car. So I had to call the Avis manager, who told me that I can just drop the car in the middle of the corridor.

Arvosteltu huhtik. 2019

arvostelut:
8,4

Crew for the car's revision at the pick-up/drop-off needed

Plussat: Crew is good.

Miinukset: Crew for the car's revision at the pick-up/drop-off needed, so, if the car have any detail, you have to back all the way to the counter.

Arvosteltu heinäk. 2018

arvostelut:

3,2

Plussat: Car and easy access to car pickup

Miinukset: Price did not match what was reserved, petrol tank issue, insurances issues

Arvosteltu heinäk. 2018

arvostelut:
5,6

Smelled like cigarrettes

Plussat: It was cheap,

Miinukset: Got a smaller car than was depicted online, car had the worst cigarette smell that made we almost want to vomit. Got hit for a $150 cleaning fee and $60 fee for parking it in the wrong spot even though it was still an avis lot. Will not be renting from this company again.

Arvosteltu maalisk. 2018

arvostelut:
2,0

Feedback

Plussat: Only positive was that the car had navigation.

Miinukset: The process of picking up the car was a hassle. They tried to up sell me twice (on the type of car). They also gave me a car with summer tires in March in France/Switzerland, that was very very dangerous. The return process was poor as well.

Arvosteltu maalisk. 2018

arvostelut:
2,0

Terrible experience

Plussat: Nice staff

Miinukset: They charged me almost double my reservation cost. Did not have the van I reserved. Moved me to the French side of the airport rather than the swiss which has all sorts of ramification if you want to drive on the Swiss highway system. TERRIBLE

Arvosteltu maalisk. 2018

arvostelut:

Rankattu nro 7

Alamo

5,3 OK (21 arvostelua)

1 sijainti kohteessa Ferney-Voltaire

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Alamo arvostelua

Autonvuokrauksen sijainnit

Alamo

Sijainnit kohteessa Ferney-Voltaire

Geneva Airport

+33 4 50 99 31 42

Kaikki Alamo arvostelut

Alamo arvostelut: Ferney-Voltaire

Viimeaikaiset arvostelut

Kaikki arvostelut
Positiivinen
Neutraali
Negatiivinen

10,0

Plussat: Car was not ready. Staff was excellent; gave us a small van to use for a few hours while we ran some local errands & then upgraded us with free GPS when we returned to pick up our smaller car. Our rep, Mac, was super accommodating & on top of every detail.

Miinukset: Nothing, experience was great.

Arvosteltu syysk. 2019

arvostelut:
9,2

Plussat: Service of the People was excellent!

Miinukset: We ended up paying more 1) For the vignette for driving in Switzerland (CHF 40.-) and 2) A taxi to bring us from the Swiss to the French sector of the airport (CHF 40.-). We had no idea that it would be so complicate to get to the French sector of the airport (without having an airplane ticket).

Arvosteltu heinäk. 2019

arvostelut:
5,2

Miinukset: There are 2 sides of the Geneva airport, Swiss & French. Renting from the French side is a nightmare. You have to go through customs. You pay in Euros. The spot to return the car is in France technically and there is no sign showing where to turn. We drove around 6 times. Frustrating!

Arvosteltu toukok. 2019

arvostelut:
4,4

Miinukset: To get to the pickup location from the Geneva Airport train station, you need a cab since it‘s not possible to go through the airport. And if I am renting a car in Europe in January, I would expect it to be equiped with winter tires without paying another 20€ per day.

Arvosteltu tammik. 2019

arvostelut:
5,6

Plussat: Good car and good pickup

Miinukset: Very bad drop off with your unprofessional personnel

Arvosteltu tammik. 2019

arvostelut:
5,6

Miinukset: Ski rack for only 2 skis. Rather silly when renting 7 seat mini van.

Arvosteltu jouluk. 2018

arvostelut:
8,8

Great experience but a lil expensive

Plussat: The staff (Claire) was very charming, helpful, and nice. She helped to pick the right car, walked down with me to walk around the car and sent me on my way. She is a great asset for enterprise car rental.

Miinukset: The fact that during my reservation, the car class that I chose said “Renault clio or similar”. Yet when I got to the counter the teller informed me that I reserved a Renault twingo. And this misinformation cost me €30 more a day. This is absolutely not ok and if not repaired I won’t use kayak again, won’t let anybody around me use it, and will file a report with BBB.

Arvosteltu jouluk. 2018

arvostelut:
3,6

Bait and switch

Plussat: I was told where I could get cheaper gas before returning the car. Gas on the swiss side of Geneva airport is way more expensive than on the French side.

Miinukset: I booked a luxury car which was not available. When I arrived I was downgraded to a premium and promised a discount. Never received the discount and found out that that particular pick up site never had the the luxury car level I booked. Classic Bait and Switch!

Arvosteltu marrask. 2018

arvostelut:
2,0

Unreliable rental

Plussat: Nothing

Miinukset: I reserved a car 3x on Alamo every time I go the airport to pick up the car they say it’s not available. Really a waste of time

Arvosteltu marrask. 2018

arvostelut:
4,8

Renting a car in GVA

Plussat: The price and website easiness

Miinukset: I rented a car in GVA, Switzerland expecting to pick up a car in Switzerland. It was an experience to learn there was a French side and I had to go there and on top have to buy a Vignette for an extra 40EUR to drive in Switzerland which is where I was going. The website made a poor job informing me that there are 2 sides to the airport and an extra cost of Swiss vs French side. Felt taken advantage of. AND the insurance was rejected by the rental company and if something had happened they would charged our credit card and not the insurance which is how we were expecting things to work. Nowhere it said the rental company will not acknowledge it. The people were helpful so this is more of a complaint for Kayak on not informing us of these nuances properly.

Arvosteltu elok. 2018

arvostelut:
2,8

Terrible customer service. Condescending and rude staff

Plussat: Car rental locations were in the terminal

Miinukset: When we dropped off the car, and inquired about the registration, the person gave us a long lecture that we should be generous and altruistic and leave the car registration sticker on the car so that the car company can sell it for $20/rental to the next customer. Effectively we paid for the car registration for the entire year just so we could use it for a couple of hours in Switzerland and now the car company will profit from it. 1. We were given false and incomplete information regarding the car registration status in Switzerland 2. We were not told about or provided the mandatory parking disc that has to be used when parking the car in Switzerland 3. We were lectured about morality and demonstrating altruistic behavior when we are paying customers and the car company intends to profit from our investment into car registration in Switzerland

Arvosteltu elok. 2018

arvostelut:
2,0

False advertisement

Miinukset: I booked a rental in Geneva Switzerland on the French side of the airport for 7 passengers and 7 bags from Kayak. They pulled up in a small van that could hold 5 people and the max 3 bags. There was no way we could fit into this vehicle . I showed the Alamo employee my paperwork indicates a 7 passenger and 7 bags. She stated that I would need to call the car reservations because that is not what Kayak booked in their computer. I called Alamo and she stated that Kayak false advertised because Alamo does not have a vehicle that describes what my booking was . They did have a mini bus that could accommodate all of us but I would have to pay the difference per Alamo and take my issues to Kayak. I did not have a choice at this time other then to pay the difference. It was a very bad experience.

Arvosteltu heinäk. 2018

arvostelut:

10,0

Plussat: Car was not ready. Staff was excellent; gave us a small van to use for a few hours while we ran some local errands & then upgraded us with free GPS when we returned to pick up our smaller car. Our rep, Mac, was super accommodating & on top of every detail.

Miinukset: Nothing, experience was great.

Arvosteltu syysk. 2019

arvostelut:
9,2

Plussat: Service of the People was excellent!

Miinukset: We ended up paying more 1) For the vignette for driving in Switzerland (CHF 40.-) and 2) A taxi to bring us from the Swiss to the French sector of the airport (CHF 40.-). We had no idea that it would be so complicate to get to the French sector of the airport (without having an airplane ticket).

Arvosteltu heinäk. 2019

arvostelut:
8,8

Great experience but a lil expensive

Plussat: The staff (Claire) was very charming, helpful, and nice. She helped to pick the right car, walked down with me to walk around the car and sent me on my way. She is a great asset for enterprise car rental.

Miinukset: The fact that during my reservation, the car class that I chose said “Renault clio or similar”. Yet when I got to the counter the teller informed me that I reserved a Renault twingo. And this misinformation cost me €30 more a day. This is absolutely not ok and if not repaired I won’t use kayak again, won’t let anybody around me use it, and will file a report with BBB.

Arvosteltu jouluk. 2018

arvostelut:

5,2

Miinukset: There are 2 sides of the Geneva airport, Swiss & French. Renting from the French side is a nightmare. You have to go through customs. You pay in Euros. The spot to return the car is in France technically and there is no sign showing where to turn. We drove around 6 times. Frustrating!

Arvosteltu toukok. 2019

arvostelut:
4,4

Miinukset: To get to the pickup location from the Geneva Airport train station, you need a cab since it‘s not possible to go through the airport. And if I am renting a car in Europe in January, I would expect it to be equiped with winter tires without paying another 20€ per day.

Arvosteltu tammik. 2019

arvostelut:
5,6

Plussat: Good car and good pickup

Miinukset: Very bad drop off with your unprofessional personnel

Arvosteltu tammik. 2019

arvostelut:
5,6

Miinukset: Ski rack for only 2 skis. Rather silly when renting 7 seat mini van.

Arvosteltu jouluk. 2018

arvostelut:
3,6

Bait and switch

Plussat: I was told where I could get cheaper gas before returning the car. Gas on the swiss side of Geneva airport is way more expensive than on the French side.

Miinukset: I booked a luxury car which was not available. When I arrived I was downgraded to a premium and promised a discount. Never received the discount and found out that that particular pick up site never had the the luxury car level I booked. Classic Bait and Switch!

Arvosteltu marrask. 2018

arvostelut:
2,0

Unreliable rental

Plussat: Nothing

Miinukset: I reserved a car 3x on Alamo every time I go the airport to pick up the car they say it’s not available. Really a waste of time

Arvosteltu marrask. 2018

arvostelut:
4,8

Renting a car in GVA

Plussat: The price and website easiness

Miinukset: I rented a car in GVA, Switzerland expecting to pick up a car in Switzerland. It was an experience to learn there was a French side and I had to go there and on top have to buy a Vignette for an extra 40EUR to drive in Switzerland which is where I was going. The website made a poor job informing me that there are 2 sides to the airport and an extra cost of Swiss vs French side. Felt taken advantage of. AND the insurance was rejected by the rental company and if something had happened they would charged our credit card and not the insurance which is how we were expecting things to work. Nowhere it said the rental company will not acknowledge it. The people were helpful so this is more of a complaint for Kayak on not informing us of these nuances properly.

Arvosteltu elok. 2018

arvostelut:
2,8

Terrible customer service. Condescending and rude staff

Plussat: Car rental locations were in the terminal

Miinukset: When we dropped off the car, and inquired about the registration, the person gave us a long lecture that we should be generous and altruistic and leave the car registration sticker on the car so that the car company can sell it for $20/rental to the next customer. Effectively we paid for the car registration for the entire year just so we could use it for a couple of hours in Switzerland and now the car company will profit from it. 1. We were given false and incomplete information regarding the car registration status in Switzerland 2. We were not told about or provided the mandatory parking disc that has to be used when parking the car in Switzerland 3. We were lectured about morality and demonstrating altruistic behavior when we are paying customers and the car company intends to profit from our investment into car registration in Switzerland

Arvosteltu elok. 2018

arvostelut:
2,0

False advertisement

Miinukset: I booked a rental in Geneva Switzerland on the French side of the airport for 7 passengers and 7 bags from Kayak. They pulled up in a small van that could hold 5 people and the max 3 bags. There was no way we could fit into this vehicle . I showed the Alamo employee my paperwork indicates a 7 passenger and 7 bags. She stated that I would need to call the car reservations because that is not what Kayak booked in their computer. I called Alamo and she stated that Kayak false advertised because Alamo does not have a vehicle that describes what my booking was . They did have a mini bus that could accommodate all of us but I would have to pay the difference per Alamo and take my issues to Kayak. I did not have a choice at this time other then to pay the difference. It was a very bad experience.

Arvosteltu heinäk. 2018

arvostelut:

Advantage

1 sijainti kohteessa Ferney-Voltaire

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Autonvuokrauksen sijainnit

Advantage

Sijainnit kohteessa Ferney-Voltaire

Geneva Airport - Europcar ARRIVAL HALL (FRENCH SIDE)

Citer

1 sijainti kohteessa Ferney-Voltaire

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Autonvuokrauksen sijainnit

Citer

Sijainnit kohteessa Ferney-Voltaire

Geneva Apt (french Side)

FLIZZR

1 sijainti kohteessa Ferney-Voltaire

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Autonvuokrauksen sijainnit

FLIZZR

Sijainnit kohteessa Ferney-Voltaire

Airport De Genève Cointrin Sect(F)

keddy by Europcar

1 sijainti kohteessa Ferney-Voltaire

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Autonvuokrauksen sijainnit

keddy by Europcar

Sijainnit kohteessa Ferney-Voltaire

Arrival Hall French Side

+41227178596

National

1 sijainti kohteessa Ferney-Voltaire

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Autonvuokrauksen sijainnit

National

Sijainnit kohteessa Ferney-Voltaire

Enterprise Rent A Car

+33 4 50 99 31 42

Sixt

1 sijainti kohteessa Ferney-Voltaire

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Autonvuokrauksen sijainnit

Sixt

Sijainnit kohteessa Ferney-Voltaire

AP de Genève Cointrin Sect(F)

Thrifty

1 sijainti kohteessa Ferney-Voltaire