Rooms Make yourself at home in one of the 22 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Amenities Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. This hotel also features a television in a common area and tour/ticket assistance. Business}, Other Amenities Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. Property Location With a stay at Heikotel Hotel Windsor in Hamburg (Wandsbek), you'll be within a 15-minute drive of Miniatur Wunderland and Reeperbahn. This hotel is 6 mi (9.7 km) from Elbe Philharmonic Hall and 6.6 mi (10.7 km) from Hagenbeck Zoo. Dining Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee. Mandatory Charges You'll be asked to pay the following charges at the property: A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification, and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. A tax is imposed by the city: EUR 2 per person, per night We have included all charges provided to us by the property. Optional Charges Fee for buffet breakfast: approximately EUR 18.50 for adults and EUR 6.90 for children Pet fee: EUR 12 per pet, per day Service animals are exempt from fees Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 3:00 PM Checkin end at 10:00 PM The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. The front desk is open daily from 6:30 AM - 10:00 PM. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 11:00 AM Pets Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions General instructions Property is not currently implementing any enhanced cleaning measures Professional property host/manager