Novum Hotel Belmondo Hamburg Hbf.

Internet was ok with a decent speed.

Noisy at night with all the car traffic passing by because of the nearby highway.

the night staff guy was cool but the morning ones were unfriendly.

noise at night, small bed, cannot reach the windows since they are placed high towards the ceiling above the ventilation system.

Location. 15 minutes walk to the center.

Air condition was broken in our room. And than it was said that in other hotel rooms also. As it’s very noisy outside it’s difficult to sleep. Pillows were very uncomfortable. Towels were not changed during our 2 days stay. Room cleaning was done in low quality.

We liked the city, restuarants, harbor, marvelous sightseeing and people are very good .

I did not like the hotel because I book a double room with sofa bed instead we got a single room no space to move around, it almost took an hour to get our room because they put my booking info away and the receptionist was say I have not book the room even do I showed her the conformation number. There is not a refrigerator in the room which was a great headache and they do not serve food only breakfast . Also we found it out with little more Search we could book a four star hotel in center of the city this place is not even two star hotel.